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  • illyrian2008illyrian2008 Member Posts: 271 Arc User
    edited November 2014
    qziqza wrote: »
    This pretty much sums up and supports blue's comment, and is why we cant have nice things! was there really any need for that kind of attitude or tone?

    Here, have a pom-pom, congratulations, is there a point to your post except frustration at people disrespecting the Precious?
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited November 2014

    I don't think he meant you specifically, even though it was your post that he was quoting. Lots of people have been trotting that out; yours just happened to be the most readily available one for him to cite.

    It's okay. I'm over it already. :) And I still think Taco is one of the good guys, btw. Besides, I see bluegeek just asked we drop the matter. So....
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  • qziqzaqziqza Member Posts: 1,044 Arc User
    edited November 2014
    *deleted

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  • bluegeekbluegeek Member Posts: 0 Arc User
    edited November 2014
    zntech wrote: »
    Ones 2-3 years ago I bought some of your products you can guess 2 outfit slots for my Klingon toon and they are still not working. If I ever new that I never buy it and now I have 5 slots for outfit and can use only one.
    No one ever try to fix the problem (dev says its hard one !! my TRIBBLE), I wrote god knows how many times about the bug nothing happens.

    How can we call that ?

    I have the same problem on my KDF Orion, for whom I would likely buy more costume slots if I knew they'd work.

    I keep bringing it up. That's all we can really do. I have the extra slots I paid for... I just can't change the outfits in them. It's annoying, and it is a disincentive to grind for or buy any new costume pieces.

    But the slots didn't cost me that much that I want to mess around with the hassle of trying to get a refund and I'm not buying more of them, so it's a bit of a wash.

    That's the kind of feedback they need to hear. "I'd buy more of these if they actually worked".

    If they could have tracked it down easily, they would have fixed it by now. I have no idea why it's hard to pin down, don't understand the underpinnings of their game, but they're the authority so I have to take them at their word that it's not a quick fix or otherwise assume that it's not high enough priority yet to squash it.
    My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here
    Link: How to PM - Twitter @STOMod_Bluegeek
  • illyrian2008illyrian2008 Member Posts: 271 Arc User
    edited November 2014
    bluegeek wrote: »

    That's the kind of feedback they need to hear. "I'd buy more of these if they actually worked".

    I am sorry, they need to be told people would buy items that actually work as opposed to broken ones?
  • mancommancom Member Posts: 784 Arc User
    edited November 2014
    bluegeek wrote: »
    Do we really expect them to make an announcement about what they're NOT doing, though? [...]

    But they're a business. Does the local supermarket hold a press release when they raise their prices or discontinue a product? No, they don't. I agree it's not quite the same thing, but it's not all that different either. They try to accentuate the positives and downplay the negatives like every other business.
    We used to have monthly Engineering reports. It would have been easy to include a short line about which plans had to be dropped / delayed / changed. No need to issue a press release.

    And when you mention forum toxicity, it's a chicken & egg problem. Cryptic didn't tell us about some major changes in their plans and people got upset. Now this is supposed to be the reason why Cryptic won't improve their communications? The players / Cryptic relationship is an asymmetric one, the players can't act as a single entity and thus requiring all the players to change their behaviour before Cryptic makes a move is unrealistic. If Cryptic has any desire to change the dynamic, they have to make the first move. (And in my opinion making "Please post feedback on XYZ." threads that don't see any dev interaction past the initial post (like we have had in the aftermath of the xp reset disaster) aren't really helping.)

    A little more honesty, a little less marketing blabla and maybe better explanations why they do some things they do could help. It's easier to give useful feedback if one has a rough idea what the other side intends to accomplish; communicate your goals and you can get feedback on how to accomplish them instead of only getting feedback about people desiring you to pursue different goals.
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  • varekraithvarekraith Member Posts: 198 Arc User
    edited November 2014
    I am sorry, they need to be told people would buy items that actually work as opposed to broken ones?

    Release Talaxian for LTS.
    Only point to playing Talaxian broken (Trait).
    Even the stuff we pay for is broken. (Eventually fixed, but come on!)
    XD
  • mightybobcncmightybobcnc Member Posts: 3,354 Arc User
    edited November 2014
    tacofangs wrote: »
    Sadly, after that, you have no control over what others do. And in general, it's what others do later in a thread that gets the thread closed.

    Are you Nostradamus?

    Joined January 2009
    Finger wrote:
    Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
  • bluegeekbluegeek Member Posts: 0 Arc User
    edited November 2014
    In a nutshell it's players' fault for not gobbling down everything quietly and gratefully, good to know.

    Did it ever occur to you to ask why people, many of whom once were staunch supporters, became so toxic?

    Oh sorry, volunteer moderator, of course it didn't.

    I guess you missed where I said complaining is fine. Or all of the times I've actually criticised Cryptic for things they did that I didn't like.

    I don't expect people to quietly accept what they don't like, when I myself am vocal enough about it. But you don't ever see me flaming people over it.

    You're bitter. I get that loud and clear. And I'll admit that it's not entirely without reason. But it's not getting you what you want, so why inflict yourself and others with it?
    My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here
    Link: How to PM - Twitter @STOMod_Bluegeek
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited November 2014
    bluegeek wrote: »
    I have the same problem on my KDF Orion, for whom I would likely buy more costume slots if I knew they'd work.

    I keep bringing it up. That's all we can really do. I have the extra slots I paid for... I just can't change the outfits in them. It's annoying, and it is a disincentive to grind for or buy any new costume pieces.

    But the slots didn't cost me that much that I want to mess around with the hassle of trying to get a refund and I'm not buying more of them, so it's a bit of a wash.

    That's the kind of feedback they need to hear. "I'd buy more of these if they actually worked".


    You are able to shake things off a lot easier than me. :) Anyway, to do this the suggested way,

    "I'd buy (and use, and outfit) a lot more ships when loadouts actually worked."
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  • midniteshadow7midniteshadow7 Member Posts: 787 Arc User
    edited November 2014
    WOW! It's taken a while to go through this thread!

    As for the OP - it was answered by Captain Smirk and the original author has acknowledged and accepted this. But still it is amazing that people are still insulting each other!

    With regards to the comments about us Community Moderators, we all have agreed and disagreed with things that Cryptic and Perfect World have done and we will continue to do so.
    Saying that some of us have spent too much time moderating to be touch with the players is false, we all still spend time in game.

    I play anything from 20 minutes to several hours a day and the majority of the time it is 7 days a week that I do that. I am part of a dozen fleets, some I lead, some I am a high ranking member of and others I am just a low level member of.

    I also run and take part in many STO Podcasts and get to hear a huge variety of comments, complaints and praises for the game and what I read on the forums is not always what the populace thinks or says outside of it.

    People complain about bugs that are not fixed and have not been fixed for years, that they are not being listened to. I am also a programmer - there is no piece of software that is bug free. The way that a user can use any mixture of hardware and software configurations can bring about bugs that are unexpected and difficult to replicate.

    Bugs can also be known about for a long time, just as they are in Holodeck or even Tribble, but all bugs will be given a priority based on a huge amount of factors - unfortunately, the bug you think is important and even something that stops you playing might not be the same bug that others find are the same.

    As TacoFangs said, you are free to leave if you really find that the status of the game is that bad - from what he wrote this was not an insult but a fact that you are free to chose to play another game or another hobby that does not make you feel angry.

    With regards to the developers not writing in the forums and answering every post that is made, please keep in mind how many posts these forums receives! They are wanting to get on with bringing us new content and fixing bugs - they cannot do everything all at once!

    Please also remember that many devs will often post when they are not in work - you should ask yourself, you've just finished a full day at work, would you really want to go online and then spend ages on a forum answering peoples comments, especially when many can just be insulting and not give any information that can investigated or followed up on.

    For those saying that Delta Rising is the worst expansion ever to hit STO... well I must disagree!
    Not because I am a moderator, not because I think it change how many interviews I may get on a podcast, but because this expansion has given me plenty to do over my 22 characters with all the upgrades and new missions and I have enjoyed playing it all.

    Unlike many, I have not had an issue levelling up. I have been playing my main from 50-60 without ever having a problem of trying to get to the next level to play the next mission.
    I did not run loads of STFs, in fact, I only played about 4 of them in total during my levelling up.
    I did not run loads of patrols or grind away in other areas of the galaxy, I simply fired off all my DOFFs once a day, played the mission content, played only the required missions on Kobali Prime ground adventure zone and I ran the Mirror Universe normal once a day too.

    Doing all that got me to level 60 in ~2.5 weeks and I did it with a T5U ship as well.
    I even did one of the required patrols in Elite mode and did well in regards to not blowing up in the T5U Galaxy-X; but it did take me 1.5 hours to do it! But I found it a great challenge which is what I've been looking for!

    So, not everyone has the issues that are causing so much hatred in the forums, and as it has been stated only a small percentage of the player base use the forums and not all of them agree with points raised, but what does tend to happen is that many people who have used the forums to speak up in favour of the path Cryptic and Perfect World have taken have been so deflated with the hatred that they stop posting.

    Now people who say that Cryptic hear strong opinions stated in the forums are being ignored because their ideas and points of view are not actioned - please bear in mind that their decisions are not just based on what is said in these forums, but instead they take what is said here with what is said on social media site and most of all what their data tells them players are doing.

    For those who say that any threads get closed when the OP has not been answered - yes this can and does happen. Unfortunately, when responses to some threads gets so bad that moderating every single post would be an impossible task, it does mean the post has to be closed instead.

    If you want to ensure your thoughts, ideas and feelings are passed along, then please post them, both the positive and the negative. Just please do not insult one-another and respect that others do and will have a different point of view.

    Star Trek and Star Trek Online fans are a passionate group and it is one of the things I love about it, but sometimes people just need to remember to take a step back and post with a clear and respectful mind.

    LLAP ~MidNite
  • qziqzaqziqza Member Posts: 1,044 Arc User
    edited November 2014
    *deleted

    /10char
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  • varekraithvarekraith Member Posts: 198 Arc User
    edited November 2014
    Can we stop with the petty sniping?

    On a humorous note, it took me two years to figure out how to show my LTS forum title. :rolleyes:
  • illyrian2008illyrian2008 Member Posts: 271 Arc User
    edited November 2014
    bluegeek wrote: »
    I guess you missed where I said complaining is fine. Or all of the times I've actually criticised Cryptic for things they did that I didn't like.

    I don't expect people to quietly accept what they don't like, when I myself am vocal enough about it. But you don't ever see me flaming people over it.

    You're bitter. I get that loud and clear. And I'll admit that it's not entirely without reason. But it's not getting you what you want, so why inflict yourself and others with it?

    Bitter? Oh heck no, little gems like "That's the kind of feedback they need to hear. "I'd buy more of these if they actually worked"." makes it worth my time.
  • varekraithvarekraith Member Posts: 198 Arc User
    edited November 2014
    Bitter? Oh heck no, little gems like "That's the kind of feedback they need to hear. "I'd buy more of these if they actually worked"." makes it worth my time.
    Why, I do declare!
    People don't buy broken things?!
    :D
  • illyrian2008illyrian2008 Member Posts: 271 Arc User
    edited November 2014
    It's a nice PR offensive to be sure, two devs, two mods, cream of the Cryptic's old guard on the forums...
  • phenomenaut01phenomenaut01 Member Posts: 714 Arc User
    edited November 2014
    aoax10 wrote: »
    Granted. It just seems very odd that Taco is taking in most of the bullets and his comrades sit back and do nothing. It says a lot for Taco (willing to take the bullet) and not a lot for others behind the stage. I actually feel bad for Taco.:(

    It bears mentioning that some people, no matter how nice they may actually be or however well intentioned they might be, simply aren't very good at being diplomatic so they may avoid the forums due to that reason. Sometimes...MOST times (as is evident in this thread) things can very easily be taken out of context be a simple typo or ill worded sentence, so sometimes it's best not to play the forum game at all.

    Also, there is probably no expectation when you are hired to work as a developer to handle community relations - not in the job description. That's why there are community folks like Smirk to pass on important info. But of course, the forums are a massive beast, so it's hard to keep on top of things going on - there are only so many hours in the day after all, and Dev's have responsibilities and personal lives just like we do.

    For myself, I appreciate any interaction from the Developers of any game I play on the games official forums, but I don't think I'm entitled to it and would never consider it a right.

    So thanks for taking the time out of your schedule Taco, it's always nice to see your comments around here.
  • antoniosalieriantoniosalieri Member Posts: 0 Arc User
    edited November 2014
    bluegeek wrote: »
    You're bitter. I get that loud and clear. And I'll admit that it's not entirely without reason. But it's not getting you what you want, so why inflict yourself and others with it?

    Also in fairness. Cryptic has proven over the last 4 years that the ONLY way anything gets changed in players favor is if we set the forums on fire and in general act like *insert naughty wording*.

    Also in fairness to Cryptic I'm not sure if the way they seem completely out of touch with the player base is due to;
    - A terrible metric system
    - Almost none of the developers in fact using the end product...
    - Or there metrics are terribly masked by a ton of Hard core Trek players that throw money at the most horid stuff game design wise as long as it looks like something from a TV show.

    Having said all that ... and stating that Cryptic has set the precedent for what gets action... My fellow players there is no point.

    Really don't bother just let the forums go dead, and if you value your sanity find other games to play for at least now. The best way to demand change is to stop buying into the current version of the product. Trust me as one of those terrible PvP section folks... yelling and screaming won't get you anywhere in the long term. Sure a few small fixes here and there and a few Devs will bravely chime in with no no we love you posts. Truth is they'll just use your bitterness as an excuse to ignore you in the long term. The fires we have been starting in the PvP section for almost all of the time this game has been around haven't really gotten us anything. Vote with your wallets. Perhaps that will offset that rich trekkie element that is likely obscuring there "metircs". :)
    [SIGPIC][/SIGPIC]
    Dignity and an empty sack is worth the sack.
  • illyrian2008illyrian2008 Member Posts: 271 Arc User
    edited November 2014
    This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~Bluegeek
  • bluegeekbluegeek Member Posts: 0 Arc User
    edited November 2014
    It's a nice PR offensive to be sure, two devs, two mods, cream of the Cryptic's old guard on the forums...

    Three mods, actually. But who's counting?

    Nevermind. I'll stay out of it, at least until someone goes too far and gets reported for it.
    My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here
    Link: How to PM - Twitter @STOMod_Bluegeek
  • iconiansiconians Member Posts: 6,987 Arc User
    edited November 2014
    Also in fairness. Cryptic has proven over the last 4 years that the ONLY way anything gets changed in players favor is if we set the forums on fire and in general act like *insert naughty wording*.

    That isn't anywhere close to the truth. Correlation does not equal causation.
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  • antoniosalieriantoniosalieri Member Posts: 0 Arc User
    edited November 2014
    iconians wrote: »
    That isn't anywhere close to the truth. Correlation does not equal causation.

    I am not going to bother going to dig threads up... and 90% of them where deleted anyway. However no many many changes made the last 3+ years. (mostly to correct numbers on items released that where just way out of line) where changed after and only because players raised cain over them. Cryptic in the past has even denied somethings like exploitable double shields and other bugs we will still just call voldemort even existed. Seriously they have argued that player reports where wrong. The only way those things ever got fixed (the ones that have cause many still haven't) was after players pushed to a point where some took one for the team and got themselves banned. In the case of Voldy it was a kindly dev how engaged the players and said no no we are listening... and after they in fact looked went OHHH Holy Heck wtf is this and fixed it.

    Recently do you really think Cryptic would have reversed there pulling of many players spec points after accusing them of cheating. Had they not lit the forums up ?

    Yes perhaps... perhaps they would have done it anyway. Your right I am assuming they wouldn't act had players not spoke up. I do however happen to strongly believe my assumption is about as strong as one can be. I would rank it right up there with my assumption that when I wake in the morning Gravity will continue to keep me from floating off the earth.
    [SIGPIC][/SIGPIC]
    Dignity and an empty sack is worth the sack.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited November 2014
    iconians wrote: »
    That isn't anywhere close to the truth. Correlation does not equal causation.

    That is true.

    Still, I doubt we'd gotten our spec points back if we hadn't been very, VERY vocal. :)
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  • qziqzaqziqza Member Posts: 1,044 Arc User
    edited November 2014
    This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~Bluegeek
    tYld1gu.gif?1
    TOS style icons used with the kind permission of irvinis.deviantart.com ©2013-2015
  • gr4v1t4rgr4v1t4r Member Posts: 0 Arc User
    edited November 2014
    bluegeek wrote: »
    I guess you missed where I said complaining is fine. Or all of the times I've actually criticised Cryptic for things they did that I didn't like.

    I don't expect people to quietly accept what they don't like, when I myself am vocal enough about it. But you don't ever see me flaming people over it.

    You're bitter. I get that loud and clear. And I'll admit that it's not entirely without reason. But it's not getting you what you want, so why inflict yourself and others with it?

    Really? You never had one of your posts nuked by good old Branflakes? Hmmm?
    Lost and Delirious... and Disenchanted too
    Apparently some forum posters have diplomatic immunity nowadays, where can I get mine?
    askray wrote: »
    Expressing my opinion isn't trolling but nice try. Besides, if I was you wouldn't know it ;P
    [SIGPIC][/SIGPIC]
  • aoax10aoax10 Member Posts: 271 Arc User
    edited November 2014
    tacofangs wrote: »
    Note that the "Most Successful Expansion Ever!" comment was something like a day after launch. And yes, at that moment, the day prior had been (at least one of) our biggest sales days ever. So yes, it was. Is it now, 6 weeks later? I don't know. But please stop trotting that line around as an example of "Cryptic Lying to us."

    Yeah, it was the most successful business/sales day for Cryptic while a broken game was given. Nice for you. Sucks for the players. If I leave you a PM, can I at least get a signature of someone famous on the party-popper that was fired off for moolads of money being raked in?
  • js26568js26568 Member Posts: 0 Arc User
    edited November 2014
    What a pleasant thread this is. It's an epic battle of wits the scale of which has never been seen before.

    Not really, it's turned into a whiny e-peen swinging contest from both sides.
    [SIGPIC][/SIGPIC]
    Free Tibet!
  • iconiansiconians Member Posts: 6,987 Arc User
    edited November 2014
    I am not going to bother going to dig threads up... and 90% of them where deleted anyway. However no many many changes made the last 3+ years. (mostly to correct numbers on items released that where just way out of line) where changed after and only because players raised cain over them.

    I won't disagree that some changes were likely made in response to player outrage. The very first one that comes to mind was making the Galaxy-X a recruitment reward only.

    I can also point to threads presently, that were not deleted, that consisted of civil discourse between player and developer. Without name-calling, invoking Godwin's Law, or demanding people get fired. The result? Meaningful change that benefitted the players.

    There was no need for rudeness, toxicity, or flaming.

    Feedback was given. Feedback was received. Actions were taken shortly thereafter. Patches were implemented. Benefits were reaped by the playerbase.
    Recently do you really think Cryptic would have reversed there pulling of many players spec points after accusing them of cheating. Had they not lit the forums up?

    It is an interesting What If scenario. I said at the very beginning I felt this was a bad call on the EP's part, and why. However, his communication did say that the CS team would be looking into reports of people being affected when they shouldn't be.

    Would he have reversed that call if the players were silent, but the CS tickets showed his call was possibly made in error? I would say maybe. But I would I also say that he left the issue open-ended with those remarks. And if he left it open-ended, then that means this wasn't a "My way or the highway, you're all cheaters." scenario. This was interpreted as "Okay, I recognize this is a controversial call, so I won't leave anything off the table until I get some more results."
    Yes perhaps... perhaps they would have done it anyway. Your right I am assuming they wouldn't act had players not spoke up. I do however happen to strongly believe my assumption is about as strong as one can be. I would rank it right up there with my assumption that when I wake in the morning Gravity will continue to keep me from floating off the earth.

    I would say you have a well-grounded assumption that changes are made due to player outrage. It has happened. I acknowledge it has happened.

    But to say it is the ONLY way things change for the better I think is misleading, as I have many examples where that hasn't been the case.

    That said, I think it hinges greatly on how many players are affected (which is one the first things I mentioned to Trendy when that whole spec point business came up), and outrage could be construed as being a deciding factor, particularly in the wake of controversial decisions.

    But not every decision is controversial (despite the forums saying otherwise).
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  • generalmocogeneralmoco Member Posts: 1,634
    edited November 2014
    askray wrote: »
    LOL!! Like I said, I've moderated other places, so "ego" shots have no bearing on it.

    I do this because it has to be done. It's something I know how to do so I do it. Plain and simple. I've spoken against cryptic, I've spoken in defense of cryptic. But apparently people seem to only remember me speaking in defense of them... oh well.



    Askray, Bluegeek, Midniteshadow, or Smirk or Trendy... After catching up, and reading the comments of both sides, I'd like to say that I would like to offer my assistance as a Volunteer Moderator, to help out the forums become a better place for the community to come here together!!! And a place for devs to come here for feedback...

    If any of you guys are reading this, hopefully you will consider my offer!!!

    Thanxs,

    generalmoco (Comrademoco)
  • askrayaskray Member Posts: 3,329 Arc User
    edited November 2014
    Askray, Bluegeek, Midniteshadow, or Smirk or Trendy... After catching up, and reading the comments of both sides, I'd like to say that I would like to offer my assistance as a Volunteer Moderator, to help out the forums become a better place for the community to come here together!!! And a place for devs to come here for feedback...

    If any of you guys are reading this, hopefully you will consider my offer!!!

    Thanxs,

    generalmoco (Comrademoco)

    Send a pm to smirk.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


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