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[Season 8] Holodeck crashes on startup (Latest update: Pg. 319, post #3190)

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  • kahlorrkahlorr Member Posts: 6 Arc User
    edited November 2013
    This 18897741 has also successfully logged into Tribble post its latest patch. Crossing my fingers for next week on Holodeck.
  • dave18193dave18193 Member Posts: 416 Arc User
    edited November 2013
    Still getting 25664664 on tribble.

    I was able to borrow my sis's laptop for an hour. An hour of blissful uncrashing gameplay. Turned every shred of dil I had on every char into zen to pick up a D'Dex, and my sis got the Exelsior on sale on my account.

    Almost certainly wont be able to again before the 2nd though, and even if I do I wont be able to grind up the remaing zen to complement purchased zen in one session.

    Sigh.

    Still I was lucky, and I know most of us wont even be able to get the two ships I did.

    What I want to know is why cryptic put the sale on to end on the 2nd when they are refusing to put the patch that will fix (most) crashers until the 5th. The insensitivity is truly breathtaking. I thought the failure to extend the dyson tribble was bad, and the failure to extend/compensate the lot lobi awful but this takes the cake.

    Despite my good fortune in getting the D'dex and Excelsior on sale, I guess the other shoe dropping is they have no clue how to fix 25664664. Or if they do they havent seen fit to reply to any of my requests for info on this or the tribble notes thread.

    Startint to worry that they aren't gonna bother fixing my error, or if they do itll take so long myself and my fellow 25ers will miss out on the winter event ship too.
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  • starcomet1starcomet1 Member Posts: 11 Arc User
    edited November 2013
    I hope they do fix the 25 error Dave! I will also still try to hang around here after the patch comes through and hopefully fixes my error.
  • codys87a1codys87a1 Member Posts: 4 Arc User
    edited November 2013
    Please enough of this. I am from belgium and here too we have the same problem. the game crash when the cryptic windos open. Its 2 week now. When this end ?:mad:
  • kemchakemcha Member Posts: 343 Arc User
    edited November 2013
    If this does get fixed and patched on Thursday, it will have been 24 days since this crash happened.
    possibilities are a thing of hope, sometimes it drives us toward something better
  • enterprise1701axenterprise1701ax Member Posts: 209 Arc User
    edited November 2013
    codys87a1 wrote: »
    Please enough of this. I am from belgium and here too we have the same problem. the game crash when the cryptic windos open. Its 2 week now. When this end ?:mad:

    PWE, I have to agree with Cody. I can't believe, still, there are players who are not online ever since season 8 launched weeks ago! To launch a product that isn't 100 percent accessible isn't a smart business practice because frustration and anger, due to avoidable lock-outs, does not help Zen sales. It's business 101 -- treat the customer right.

    It's time to roll-back to season 7! Even though I'm back into STO, it's not fair for the other players who are languishing -- it's passed time to get everyone back into the game!

    (Also, why haven't we been compensated for the items and specials that we lost, while we were locked out -- no fault of our own?)
  • terrafuriaterrafuria Member Posts: 29 Arc User
    edited November 2013
    Well Passed the 300 pages mark. Tribble is still working for me and hopefully I will be able to get on Holodeck from the 5th of December. Fingers crossed.

    Just as a quick question the character I ported to Tribble can I port it back to Holodeck or do I have to start all over again with it?
    Lest we forget 18897741
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited November 2013
    The Character you ported over is an exact copy almost, (You have no Reputation complete, but you do have any and all gear in your inventory or bank at time of copying.) Your character on the holodeck is not effected in any way and is still there.

    Nothing you do on tribble will effect your holodeck character and vice versa. and you cannot port a tribble character back to holodeck.
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • mathewprime1mathewprime1 Member Posts: 103 Arc User
    edited November 2013
    (Also, why haven't we been compensated for the items and specials that we lost, while we were locked out -- no fault of our own?)

    that is what i am wondering. we should have been given codes to redeem or something to make up for what we lost. because of cryptic. we lost over 300 lobi, AND the chance to get the dyson tribble.
    Fleet Admiral Mathew Prime.
  • captinwh0captinwh0 Member Posts: 783 Arc User
    edited November 2013
    Even though I'm back into STO, it's not fair for the other players who are languishing -- it's passed time to get everyone back into the game![/I][/B]

    (Also, why haven't we been compensated for the items and specials that we lost, while we were locked out -- no fault of our own?)


    +1 on that
    nerf.jpg]
  • edited November 2013
    This content has been removed.
  • furacinefuracine Member Posts: 2
    edited November 2013
    Well i can see that a lot of players are having trouble with dis crash Sh..
    This is the messege dat appears when my game crashes.

    Fatal error: Direct3D Driver Returned error code
    (DXGI_ERROR_DEVICE_REMOVED) while checking syn query

    Tech Details : Sync Query 4 0x14bb3380 Getdata== 0x887a0005 0NF 469
    D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006

    Hope that someone can help me, tnks.
  • robadonkrobadonk Member Posts: 2 Arc User
    edited November 2013
    furacine wrote: »
    Well i can see that a lot of players are having trouble with dis crash Sh..
    This is the messege dat appears when my game crashes.

    Fatal error: Direct3D Driver Returned error code
    (DXGI_ERROR_DEVICE_REMOVED) while checking syn query

    Tech Details : Sync Query 4 0x14bb3380 Getdata== 0x887a0005 0NF 469
    D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006

    Hope that someone can help me, tnks.

    This is the same message I'm getting as well after the Cryptic screen, it goes onto the next loading screen then crashes with the same message.

    Never had any problems like this with STO since launch, just wish they would sort it out quickly as its obviously happening to a lot of players !!
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited November 2013
    furacine wrote: »
    Well i can see that a lot of players are having trouble with dis crash Sh..
    This is the messege dat appears when my game crashes.

    Fatal error: Direct3D Driver Returned error code
    (DXGI_ERROR_DEVICE_REMOVED) while checking syn query

    Tech Details : Sync Query 4 0x14bb3380 Getdata== 0x887a0005 0NF 469
    D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006

    Hope that someone can help me, tnks.

    Fill a Bug report or start a new thread with this. Maybe a Dev will see it there.

    No Dev who has his mind right is fallowing this thread here. The only guy who response is the Community Manager when the sh.tstorm towards Cryptic is raining down.
  • redandblack1redandblack1 Member Posts: 23 Arc User
    edited November 2013
    still here,now i get a new error 25884564 :mad::mad::mad
  • blkgodfblkgodf Member Posts: 7 Arc User
    edited November 2013
    i was having the same issues with the new updates..i changed the compatibiltiy mode on the STO exe to XP and it worked!! Got to play for a couple of hours so hope it helps anyone:D
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited November 2013
    captinwh0 wrote: »
    +1 on that

    Hmm... I can't remember when... Was I drunk? Am I pregnant? You're the father of this lovechild?
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited November 2013
    deokkent wrote: »
    Tribble is soooooooooo boring!! Not enough people to do an stf or two even :(


    Since we got on to tribble I have seen 2 people on it. thats it. I am so bored over there.
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • deaftravis05deaftravis05 Member Posts: 4,885 Arc User
    edited December 2013
    Yeah, same here, only two... so bored... and the purple eggs lying around is annoying
  • organicmanfredorganicmanfred Member Posts: 3,236 Arc User
    edited December 2013
    Has anyone seen gostlymanic? He hasn't been around for a couple of days.

    I miss his temper :D
  • admrenlarreckadmrenlarreck Member Posts: 2,041 Arc User
    edited December 2013
    I decided to fool around so transfered about 12 hundred lobi over to tribble. I bought the Voth ship just to look at the bridge. Maybe tomorrow Ill get a couple of the other ships to look at.

    When I am in tribble I post in the orderofpersistance channel to see if any one else is on. as well as in whatever zone chat Im in.
    fayhers_starfleet.jpg


    Fleet leader Nova Elite

    Fleet Leader House of Nova elite
    @ren_larreck
  • captinwh0captinwh0 Member Posts: 783 Arc User
    edited December 2013
    furacine wrote: »
    Well i can see that a lot of players are having trouble with dis crash Sh..
    This is the messege dat appears when my game crashes.

    Fatal error: Direct3D Driver Returned error code
    (DXGI_ERROR_DEVICE_REMOVED) while checking syn query

    Tech Details : Sync Query 4 0x14bb3380 Getdata== 0x887a0005 0NF 469
    D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006

    Hope that someone can help me, tnks.


    Device removed due to DXGI_ERROR_DEVICE_HUNG

    that is a driver crash, it commonly happens to overclocked or overheated cards. if you are getting the error repeatedly it means you have a duff driver.

    EDIT :
    just looked it up in old study book. apparently

    "The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed."

    so it could also be that STO is badly coded. like iv been saying all along

    but my original comment still stands. it still means the driver is crashing. and an overheated or overclocked card still can cause the same issue


    especially since it has teamed up with DEVICE_REMOVED
    nerf.jpg]
  • trahdahlintrahdahlin Member Posts: 50 Arc User
    edited December 2013
    LOL have to occupy my time somehow. Anyways...has 18897741 been resolved?
  • drowrulesupremedrowrulesupreme Member Posts: 692 Arc User
    edited December 2013
    I was chatting to a couple of guys on Tribble yesterday (through OrderofPersistance channel) and they said Tribble is running smoothly since the latest patch... at least as good as before this whole debacle.
    Whilst this is good news, as in Holodeck should be running perfectly for those of us who wither couldn't get in or had MAJOR graphics issues when we did get in, I can't help but think it is too little, too late.

    Let's look at what 18897741's (makes us sound like a Torchwood villain) have missed so far:
    Solenae tribble,
    many days of free lobi,
    the last days of a master key sale,
    the first days of a ship sale,
    dilithium refining (unless gold member and has auto-refine),
    reputation grinding (some could have put 1 or 2 tiers on the new Dyson rep by now, not to mention other reps),
    starbase levelling (some have missed out on throwing marks, items, doffs, etc. at fleet starbases which would have helped their fleet and themselves),
    gameplay itself.

    This list is by no means exhaustive and may only cover some of the personal ones I've felt or been told have affected others. There may be more.

    My hope is a simple one: Cryptic/PWE to acknowledge that they should have tested more, listened to feedback more and simply put out a better expansion and to apologise. They should then explain exactly (laymans terms if need be) what went wrong so we can call them on it if it happens again and to apologise. Something as a gesture of goodwill to the 18897741's to make amends (I'm not asking for a tonne of free lobi, keys or c-store goods) and an apology.
    I should point out that an apology from Branflakes is not going to cut it (despite his fibrous goodness). If I mess up, and have done wrong, and an apology needs to be made then I'd look like an a** by making my brother/employee/wife give the apology, wouldn't I? The apology needs to come from the person in charge of the mess, the one who thought it more important to hit a deadline than to ensure a good product. And it needs to be more than a platitude.
    "...we are far more united and have far more in common with each other than the things that divide us.”
    Jo Cox 22.6.1974 - 16.6.2016

  • captinwh0captinwh0 Member Posts: 783 Arc User
    edited December 2013
    trahdahlin wrote: »
    LOL have to occupy my time somehow. Anyways...has 18897741 been resolved?

    only on tribble but a resounding YES
    nerf.jpg]
  • mortuus2408mortuus2408 Member Posts: 81 Arc User
    edited December 2013
    Starbase 24: Unplayable
    New Romulus: Unplayable
    Dyson Sphere: Unplayable
    Defera System Space: Unplayable

    Same problem everywhere (Huge Game lag), if i get this problem on Holodeck im gonna explode.
    Simplication Award Winner
    Admirals Log Stardate....aaaahm....whats today's Stardate?
  • hama10hama10 Member Posts: 1 Arc User
    edited December 2013
    14180797 Any ideas?
  • dave18193dave18193 Member Posts: 416 Arc User
    edited December 2013
    Just been reading the post on the winter event dev blog and noticed a reply from Bran dated 29th November. His last post here was on the 27th.


    # 29
    11-29-2013, 07:38 PM
    Quote:
    Originally Posted by mvp333 View Post
    Am I the only one who wished the STO dev team skipped the Winter Event to work on more Featured Episodes as well as possibly Season 9 stuff?
    Who said we can't/didn't/aren't do/doing all 3 of those things at the same time

    Cheers,

    Brandon =/\=
    ....................................................................................................

    Well I'm glad their priorities are properly aligned. Clearly developing Gingerbread Town is more important than GETTING US BACK IN THE FLAMING GAME, keeping us informed or extending the sales/events missed because of the company's huge mess up.

    Seriously. The ONLY mission of every cryptic coder right now should be on finding and fixing this mistake so players can get back in, and player reps like Bran should prioritise keeping those affected by this giant TRIBBLE up over minutia.

    How long would it have taken to swing by and let us know how its going on 18error and 25error?

    But hey. We now get more info on the event some us STILL won't be able to play.

    Fan-flaming-tastic.

    @drowrulesupreme, I couldnt agree more with what you just said.

    Still crashing, still no clue when itll be fixed and not so much as a soz.

    At the very least they could have left redshirt up with a pre S8 build, but that'd be too much like consideration.
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  • terrafuriaterrafuria Member Posts: 29 Arc User
    edited December 2013
    dave18193 wrote: »
    Just been reading the post on the winter event dev blog and noticed a reply from Bran dated 29th November. His last post here was on the 27th.


    # 29
    11-29-2013, 07:38 PM
    Quote:
    Originally Posted by mvp333 View Post
    Am I the only one who wished the STO dev team skipped the Winter Event to work on more Featured Episodes as well as possibly Season 9 stuff?
    Who said we can't/didn't/aren't do/doing all 3 of those things at the same time

    Cheers,

    Brandon =/\=
    ....................................................................................................

    Well I'm glad their priorities are properly aligned. Clearly developing Gingerbread Town is more important than GETTING US BACK IN THE FLAMING GAME, keeping us informed or extending the sales/events missed because of the company's huge mess up.

    Seriously. The ONLY mission of every cryptic coder right now should be on finding and fixing this mistake so players can get back in, and player reps like Bran should prioritise keeping those affected by this giant TRIBBLE up over minutia.

    How long would it have taken to swing by and let us know how its going on 18error and 25error?

    But hey. We now get more info on the event some us STILL won't be able to play.

    Fan-flaming-tastic.

    @drowrulesupreme, I couldnt agree more with what you just said.

    Still crashing, still no clue when itll be fixed and not so much as a soz.

    At the very least they could have left redshirt up with a pre S8 build, but that'd be too much like consideration.

    I Have to agree. Not getting any feed back from Cryptic. Lack of visual priority from them.

    I also agree in regards to redshift as well. Getting frustrated now. Especially when we won't get back on Holodeck until Thursday earliest. Really not happy and very much loosing patience.
    Lest we forget 18897741
This discussion has been closed.