This happened to me just now on one of my characters. I loaded another character, then swapped over to my character that was having log in trouble, and I successfully logged in. Weird.
I'm able to play on all but two of my characters. The affected two are on ESD and in the Sol System respectively. When I try to use them they time out. Safe Login or Normal Login it doesn't matter, they time out. >_<
Edit: I managed to get the one that was in Sol System to log-ion and immediately took him somewhere else. The one on ESD however is still stuck with "Timed out connecting to game server"
Same issue here. I was playing earlier with my klingon character, got disconnected mid-mission. now i cant login with neither safe or normal login. my other characters work just fine. that was about 4 hours ago..
Hey folks so I merged a bunch of your threads into one big Cannot Login/Unable to Authenticate thread (and put a proper date so those that do dd/mm/year can understand it easier hehe).
From what I'm looking at it looks like it's a Verizon issue as most everyone here is posting that they have it. Sadly, there isn't anything I can suggest I know it's not anything anyone wants to hear so um...
I'm going to run away before everyone comes after me with pitchforks thinking I can do something about it *darts*:P
Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care. Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker. Tiktok: @Askray Facebook: Askray113
Same boat as the rest of you. Out in California...but I do use Verizon DSL. Was playing fine this morning, went away for lunch, came back and bammo...the launcher won't launch as it tries to connect to update itself.
Good to know it's not just me. Misery, company, and all like that.
But yes...same boat as the rest of you.
I created another federation character and could not log on with it either. The Klingon still works.. weird.
*edit*
I tried to play a mission with the Klingon, now he no longer works either.
Well here is the question, are you all on Verizon FIOS?
If not and you've waited the 15 minute period after time out (basically, you tried logging in, it failed on that character and you wait 15 to get a new "instance") the question then becomes is there a specific zone you're all in that you're getting stuck at? I know saeyn said Beta Ursae/DS9 is that where it's hitting everyone too?
What could also be an issue is the servers, while all at the same data center, are not all the same server if that makes sense. to one pipe may be overloaded and you just happen to all be on the servers in that direction and getting stuck.
I dunno i'm tryin to come up with ideas at this point but I'm as confused as everyone else
Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care. Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker. Tiktok: @Askray Facebook: Askray113
Well my character is at Eta Eridani, so that's not it. i also have verizon (as i was seeing another thread with people with connection issues also having verizon) so i dunno on that one.
I tried connecting right after disconnect, 4 hours ago, it didn't work. i went out for about 3 hours, and tried again when i got back, so the 15min thing isn't it either hehehe.
I am also having the OP's issue. Verizon FIOS here. Error occured in transition from BU to ZA. 2 out of 3 of my toons are able to login. Only one is timed out...
I am unable to log in with my Romulan character, but I am able to log in with my fed character. I was trying to enter the Alpha Trianguli sector with my Rom character, and now I can't log in my Rom character.
Same here. I now can't log my two Romulan characters on. I was trying to beam up to New Romulous System space. When I tried I got the timed out thing, and now can't log on with either.
It is not STO severs, it is the gateways between one's PC and transmitting along the journey.
I at this time, cannot login in. I am stuck at Login mode, and it cannot be "Authenticate" states on the left hand corner as soon I send in my password.
Well here is the question, are you all on Verizon FIOS?
If not and you've waited the 15 minute period after time out (basically, you tried logging in, it failed on that character and you wait 15 to get a new "instance") the question then becomes is there a specific zone you're all in that you're getting stuck at? I know saeyn said Beta Ursae/DS9 is that where it's hitting everyone too?
What could also be an issue is the servers, while all at the same data center, are not all the same server if that makes sense. to one pipe may be overloaded and you just happen to all be on the servers in that direction and getting stuck.
I dunno i'm tryin to come up with ideas at this point but I'm as confused as everyone else
Can login, run around/play in large instance zones but when trying to access single player instances, it hangs, then gets server not responding for ten seconds, then boots with the "Timed Out Connecting to GameServer" notice. Can log back in in safe mode, but cannot access the single player instances (which is much of the game).
I have not been able to get into the game for about a day
this is the error message I get after I logon and the launcher tries to get into game
Fatal Error:Unable to Initialize on demand patching and connect to Patch server
: The connection was Idle for too long
then I try again and get
An error was detected by the game would you like to verify all files?
Note: this may take 10-20 minutes
takes about 3-4 mins but it just does same thing all over I get other error message and the cycle begins again..
I am on Verizon DSL in Brooklyn NY USA
Since Verizon won't allow me to play STO, I'll use their DSL to surf switching back to Time Warner.
I've had ENOUGH issues with Verizon since switching in April this year.
The final straw kinda thing.
I cant be the only one getting this. Just set in out of the blue last night and now if my toon is in space, it boots me with "Timed out Connecting to game server" as it tried to load the map.
Is it just me or is the game basically unplayable for others since roughly 1am CST?
ack...just saw the forum for these types of issues...please feel free to move. Sorry
Well here is the question, are you all on Verizon FIOS?
Oddly enough...I am on Verizon FIOS. My friend across town said he was getting on fine so you may be on to something. Tried multiple toons, different areas of space so dont think it's that.
Started getting this last night. I had been playing STO just fine all day, had logged off late, and when I tried to log back in I got "UNABLE TO AUTHENTICATE." I'd been getting DC errors too before I logged. Tried a few times to log in and couldn't.
Tried again this morning and got the same error. I rebooted my machine and my router, hoping that would help somehow, and now I can't even get to the launch screen. It goes through a few cycles then says it is unable to reach patch server. What gives?
I'm on Verizon FIOS in Massachusetts and it's sounding like this is a Verizon Being Putzes problem. Is there someone I can call to kick to fix this, and what should I ask them about? How long does this take for people to clear up, or have been been going weeks with no resolution? Because right now I can't get into STO or CO.
I'm on Verizon FIOS in Massachusetts and it's sounding like this is a Verizon Being Putzes problem. Is there someone I can call to kick to fix this, and what should I ask them about? How long does this take for people to clear up, or have been been going weeks with no resolution? Because right now I can't get into STO or CO.
A few weeks ago those of us on FIOS were having problems as well, and then they cleared up for some of us for a bit. Each time it is a little different, but in the end it's the network connectivity that suffers.
Likely not much we can do. It appears to relate to a corporate dispute between Cogent, the backbone pipe provider used by Cryptic (and Netflix), and Verizon about what to do when the content coming "inbound" from the Cogent pipe gets high. Normally, peer to peer connectors add ports for this, but Verizon wants Cogent to pay for this, and Cogent doesn't want to do so. So Verizon is not opening additional ports for the Cogent traffic, and allowing it to get clogged up due to saturated bandwidth. You can try complaining to Verizon, but from what I have read (there's an excellent Ars Technica article linked upthread that is worth reading, for example) this is now policy/strategy in terms of trying to monetize the relationships with the backbone providers to a greater degree. Basically, Verizon wants us to complain to Cryptic, who will then complain to Cogent, to put pressure on Cogent to pay Verizon and if we complain to Verizon they will say that they don't know what we are talking about, on the one hand, and, on the other, that this is a corporate issue relating to bandwidth use -- which is really isn't. It's a dispute relating to who gets the money, as are most disputes.
Was able to play my Alt this morning for about a hour before switiching to my main, and was actually able to get him from Sol to Risa before I got booted again. Now I timeout on both characters, who seem to be stuck inbetween maps. I officially give up on pretending to know WTH is going on. Will lurk here to see if anything gets fixed. Good Luck to all.
P.S. Verizon Fios N.E. USA
Just spent $200 on keys on my main, went to switch maps now my main toon is stuck with a transfer error. Normal login boots me after 30 seconds, safe mode after 90.
Multiple relogs, reboots, force-verifies, patch-on-demand and everything else.
A few weeks ago those of us on FIOS were having problems as well, and then they cleared up for some of us for a bit. Each time it is a little different, but in the end it's the network connectivity that suffers.
Likely not much we can do. It appears to relate to a corporate dispute between Cogent, the backbone pipe provider used by Cryptic (and Netflix), and Verizon about what to do when the content coming "inbound" from the Cogent pipe gets high. Normally, peer to peer connectors add ports for this, but Verizon wants Cogent to pay for this, and Cogent doesn't want to do so. So Verizon is not opening additional ports for the Cogent traffic, and allowing it to get clogged up due to saturated bandwidth. You can try complaining to Verizon, but from what I have read (there's an excellent Ars Technica article linked upthread that is worth reading, for example) this is now policy/strategy in terms of trying to monetize the relationships with the backbone providers to a greater degree. Basically, Verizon wants us to complain to Cryptic, who will then complain to Cogent, to put pressure on Cogent to pay Verizon and if we complain to Verizon they will say that they don't know what we are talking about, on the one hand, and, on the other, that this is a corporate issue relating to bandwidth use -- which is really isn't. It's a dispute relating to who gets the money, as are most disputes.
Good grief. Any idea how long this takes to clear up? Or do we have to wait until whenever someone remembers to push the "reset internet cache" button down at the main hub?
Comments
Edit: I managed to get the one that was in Sol System to log-ion and immediately took him somewhere else. The one on ESD however is still stuck with "Timed out connecting to game server"
From what I'm looking at it looks like it's a Verizon issue as most everyone here is posting that they have it. Sadly, there isn't anything I can suggest
I'm going to run away before everyone comes after me with pitchforks thinking I can do something about it *darts*:P
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
Tiktok: @Askray Facebook: Askray113
I created another federation character and could not log on with it either. The Klingon still works.. weird.
*edit*
I tried to play a mission with the Klingon, now he no longer works either.
If not and you've waited the 15 minute period after time out (basically, you tried logging in, it failed on that character and you wait 15 to get a new "instance") the question then becomes is there a specific zone you're all in that you're getting stuck at? I know saeyn said Beta Ursae/DS9 is that where it's hitting everyone too?
What could also be an issue is the servers, while all at the same data center, are not all the same server if that makes sense. to one pipe may be overloaded and you just happen to all be on the servers in that direction and getting stuck.
I dunno i'm tryin to come up with ideas at this point but I'm as confused as everyone else
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
Tiktok: @Askray Facebook: Askray113
I tried connecting right after disconnect, 4 hours ago, it didn't work. i went out for about 3 hours, and tried again when i got back, so the 15min thing isn't it either hehehe.
I think i'll just try again tomorrow.
Original Name: -Gen-Alaris
Days Subscribed: 1211 (As of May 26, 2013)
I at this time, cannot login in. I am stuck at Login mode, and it cannot be "Authenticate" states on the left hand corner as soon I send in my password.
I did Force Verify, and got the same message.
Can login, run around/play in large instance zones but when trying to access single player instances, it hangs, then gets server not responding for ten seconds, then boots with the "Timed Out Connecting to GameServer" notice. Can log back in in safe mode, but cannot access the single player instances (which is much of the game).
Network issue, methinks.
I can't even get into STO, either.
this is the error message I get after I logon and the launcher tries to get into game
Fatal Error:Unable to Initialize on demand patching and connect to Patch server
: The connection was Idle for too long
then I try again and get
An error was detected by the game would you like to verify all files?
Note: this may take 10-20 minutes
takes about 3-4 mins but it just does same thing all over I get other error message and the cycle begins again..
I am on Verizon DSL in Brooklyn NY USA
Likely it's the Cogent/Verizon problem.
I've had ENOUGH issues with Verizon since switching in April this year.
The final straw kinda thing.
Is it just me or is the game basically unplayable for others since roughly 1am CST?
ack...just saw the forum for these types of issues...please feel free to move. Sorry
Oddly enough...I am on Verizon FIOS. My friend across town said he was getting on fine so you may be on to something. Tried multiple toons, different areas of space so dont think it's that.
Tried again this morning and got the same error. I rebooted my machine and my router, hoping that would help somehow, and now I can't even get to the launch screen. It goes through a few cycles then says it is unable to reach patch server. What gives?
I'm on Verizon FIOS in Massachusetts and it's sounding like this is a Verizon Being Putzes problem. Is there someone I can call to kick to fix this, and what should I ask them about? How long does this take for people to clear up, or have been been going weeks with no resolution? Because right now I can't get into STO or CO.
A few weeks ago those of us on FIOS were having problems as well, and then they cleared up for some of us for a bit. Each time it is a little different, but in the end it's the network connectivity that suffers.
Likely not much we can do. It appears to relate to a corporate dispute between Cogent, the backbone pipe provider used by Cryptic (and Netflix), and Verizon about what to do when the content coming "inbound" from the Cogent pipe gets high. Normally, peer to peer connectors add ports for this, but Verizon wants Cogent to pay for this, and Cogent doesn't want to do so. So Verizon is not opening additional ports for the Cogent traffic, and allowing it to get clogged up due to saturated bandwidth. You can try complaining to Verizon, but from what I have read (there's an excellent Ars Technica article linked upthread that is worth reading, for example) this is now policy/strategy in terms of trying to monetize the relationships with the backbone providers to a greater degree. Basically, Verizon wants us to complain to Cryptic, who will then complain to Cogent, to put pressure on Cogent to pay Verizon and if we complain to Verizon they will say that they don't know what we are talking about, on the one hand, and, on the other, that this is a corporate issue relating to bandwidth use -- which is really isn't. It's a dispute relating to who gets the money, as are most disputes.
I am still having issues.
P.S. Verizon Fios N.E. USA
I was up early today and was able tyo get in and play till about 9 AM Eastern. Looks like the intertubes filled up again...
Multiple relogs, reboots, force-verifies, patch-on-demand and everything else.
Oh and I too am on Verizon.
Good grief. Any idea how long this takes to clear up? Or do we have to wait until whenever someone remembers to push the "reset internet cache" button down at the main hub?