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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

How to Diagnose Lag and Rubberbanding

1…34689…23

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    glyken wrote:
    contacting nettest server..
    timed out
    hit return to exit
    This shows a major network connection issue...

    First thing to look at would be your firewall settings...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    yami2 wrote:
    For the past month I've been having unbearable and frequent disconnects, and it just keeps getting worse with every patch. I've tried everything, opening up the ports on my router and even hardwiring the modem to my PC.. I'm having no luck..



    My ISP: Comcast Cable
    Location: Pittsburgh PA
    Now I use Comcast High-speed Cable myself, and I average maybe 2 - 3 disconnects in a evening...

    Your basic network statistics look excellent... Were they taken during the period you were having connection issues???

    As an act of desperation, you could also trying using the 'US Proxy' setting. (can't hurt to try, as you can always switch back if it doesn't help...)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Grouchy.Otaku wrote:
    Now I use Comcast High-speed Cable myself, and I average maybe 2 - 3 disconnects in a evening...

    Your basic network statistics look excellent... Were they taken during the period you were having connection issues???

    As an act of desperation, you could also trying using the 'US Proxy' setting. (can't hurt to try, as you can always switch back if it doesn't help...)

    Yep I took them right after my 3rd disconnect of the day...

    I switched tot he US Proxy and that just seemed to make me lag even more... I did do the IP renew thing suggested in the first post and so far I haven't had on disconnects *knocks on wood* but I'm still hitting major lag spikes especially in STFs and Arena/WarZones
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Grouchy.Otaku wrote:
    This shows a major network connection issue...

    First thing to look at would be your firewall settings...
    I know I'm a week late, but we were using different manufacturers of firewalls on each PC, but even tried it with firewalls off. (Checked port filtering and forwarding on router too.)

    Funnily enough, both the connection and nettest issues resolved themselves after a DT...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    When i load the game in sector space takes around 10-20 mins to load the astronomics and ship will not move at all.
    On land player is invisible and no beaming in animation

    tracert:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 88 ms 99 ms 100 ms O2WirelessBox.lan [192.168.1.254]
    2 28 ms 22 ms 23 ms 78-86-28-1.zone2.bethere.co.uk [78.86.28.1]
    3 21 ms 23 ms 23 ms 10.1.2.222
    4 * * * Request timed out.
    5 31 ms 22 ms 24 ms ethernet21-4.ar9.lon3.gblx.net [64.212.34.97]
    6 22 ms 19 ms 21 ms ae5.scr3.LON3.gblx.net [67.17.72.22]
    7 88 ms 89 ms 88 ms te4-2-10G.ar7.NYC1.gblx.net [67.16.151.70]
    8 95 ms 96 ms 95 ms te0-1-0-3.ccr21.jfk07.atlas.cogentco.com [154.54
    .11.61]
    9 96 ms 97 ms 97 ms te0-5-0-5.ccr21.jfk02.atlas.cogentco.com [154.54
    .80.173]
    10 103 ms 103 ms 103 ms te0-0-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .25.114]
    11 103 ms 102 ms 103 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    12 97 ms 104 ms 108 ms 38.111.40.114
    13 96 ms 95 ms 94 ms 208.95.185.41

    Trace complete.

    nettest:


    contacting nettest server..
    Local IP: 93.97.2.69
    Ping: 90.9 msec
    Port: 80: 232 KB/sec 10 KB/sec 247 KB/sec 500
    Port: 80: 259 KB/sec 14 KB/sec 292 KB/sec 500
    Port: 443: 333 KB/sec 17 KB/sec 363 KB/sec 500
    Port: 443: 272 KB/sec 16 KB/sec 321 KB/sec 500
    Port: 7255: 231 KB/sec 13 KB/sec 266 KB/sec 500
    Port: 7255: 247 KB/sec 12 KB/sec 274 KB/sec 500
    Port: 7003: 247 KB/sec 13 KB/sec 275 KB/sec 500
    Port: 7003: 230 KB/sec 12 KB/sec 261 KB/sec 500
    Port: 7202: 220 KB/sec 11 KB/sec 247 KB/sec 500
    Port: 7202: 272 KB/sec 12 KB/sec 290 KB/sec 500
    Port: 7499: 275 KB/sec 15 KB/sec 312 KB/sec 500
    Port: 7499: 294 KB/sec 16 KB/sec 342 KB/sec 500
    Port: 80: 221 KB/sec 12 KB/sec 250 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    And here's my stats on this:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert partchserver.crypticstudios.com
    Unable to resolve target system name partchserver.crypticstudios.com.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 10.0.0.1
    2 36 ms 10 ms 19 ms 68.44.102.1
    3 10 ms 9 ms 10 ms xe-10-3-0-0-sur01.pennsauken.nj.panjde.comcast.net [68.87.214.169]
    4 10 ms * 47 ms xe-3-1-1-0-ar03.audubon.nj.panjde.comcast.net [68.85.62.121]
    5 9 ms 10 ms 10 ms 68.85.62.153
    6 15 ms * 17 ms pos-3-7-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.95.149]
    7 14 ms 15 ms 15 ms be-15-pe04.ashburn.va.ibone.comcast.net [68.86.84.222]
    8 15 ms 14 ms 14 ms as174.ashburn.va.ibone.comcast.net [66.208.229.142]
    9 16 ms 16 ms 16 ms te0-5-0-5.mpd21.dca01.atlas.cogentco.com [154.54.1.229]
    10 22 ms 17 ms 18 ms te0-2-0-2.mpd21.jfk02.atlas.cogentco.com [66.28.4.17]
    11 24 ms 23 ms 22 ms te0-0-0-1.ccr21.bos01.atlas.cogentco.com [154.54.6.1]
    12 23 ms 23 ms * te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    13 37 ms 34 ms 35 ms 38.111.40.114
    14 * 23 ms 24 ms 208.95.185.41

    Trace complete.


    contacting nettest server..
    Local IP: 68.44.102.254
    Ping: 69.8 msec
    Port: 80: 920 KB/sec 22 KB/sec 968 KB/sec 500
    Port: 80: 264 KB/sec 10 KB/sec 280 KB/sec 500
    Port: 443: 697 KB/sec 25 KB/sec 736 KB/sec 500
    Port: 443: 1477 KB/sec 37 KB/sec 1558 KB/sec 500
    Port: 7255: 1172 KB/sec 28 KB/sec 1234 KB/sec 500
    Port: 7255: 258 KB/sec 9 KB/sec 271 KB/sec 500
    Port: 7003: 319 KB/sec 14 KB/sec 337 KB/sec 500
    Port: 7003: 1257 KB/sec 44 KB/sec 1332 KB/sec 500
    Port: 7202: 641 KB/sec 18 KB/sec 675 KB/sec 500
    Port: 7202: 178 KB/sec 7 KB/sec 187 KB/sec 500
    Port: 7499: 203 KB/sec 9 KB/sec 213 KB/sec 500
    Port: 7499: 1463 KB/sec 48 KB/sec 1544 KB/sec 500
    Port: 80: 564 KB/sec 14 KB/sec 594 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit


    STO is the only thing not opperating normally for me... even that boring PW game is working normally for me
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    1 3 ms 3 ms 3 ms 208.95.185.41
    2 12 ms 12 ms * 10.240.166.217
    3 13 ms 14 ms 12 ms 67.59.248.217
    4 * * * Request timed out.
    5 13 ms 13 ms 13 ms 64.15.2.113
    6 13 ms 13 ms 13 ms 64.15.2.154
    7 * * * Request timed out.
    8 12 ms 15 ms 13 ms te0-6-0-5.ccr21.jfk02.atlas.cogentco.com [154.54
    .47.21]
    9 21 ms * * te0-0-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .25.114]
    10 110 ms 207 ms 202 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    11 30 ms 20 ms 30 ms 38.111.40.114
    12 19 ms * * 208.95.185.41
    13 20 ms 19 ms 26 ms 208.95.185.41

    Trace complete.




    Ping: 130.7 msec
    Port: 80: 512 KB/sec 23 KB/sec 543 KB/sec 500
    Port: 80: 809 KB/sec 39 KB/sec 859 KB/sec 500
    Port: 443: 972 KB/sec 40 KB/sec 1032 KB/sec 500
    Port: 443: 1056 KB/sec 51 KB/sec 1117 KB/sec 500
    Port: 7255: 1333 KB/sec 39 KB/sec 1412 KB/sec 500
    Port: 7255: 1339 KB/sec 46 KB/sec 1419 KB/sec 500
    Port: 7003: 1702 KB/sec 57 KB/sec 1809 KB/sec 500
    Port: 7003: 1608 KB/sec 53 KB/sec 1702 KB/sec 500
    Port: 7202: 1717 KB/sec 65 KB/sec 1831 KB/sec 500
    Port: 7202: 1446 KB/sec 48 KB/sec 1532 KB/sec 500
    Port: 7499: 674 KB/sec 23 KB/sec 713 KB/sec 500
    Port: 7499: 544 KB/sec 26 KB/sec 592 KB/sec 500
    Port: 80: 589 KB/sec 26 KB/sec 634 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec


    First time I've ever had any of these issues
    For past 24 hrs been rubberbanding and getting disconnected like crazy.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    It says unable to authenticate when I turn on sto. While logging in.

    Here is the tracert one:

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Lorenzo>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms alicegate.homenet.telecomitalia.it [192.168.1.1]

    2 * * * Request timed out.
    3 32 ms 32 ms 31 ms 172.17.49.181
    4 33 ms 32 ms 31 ms 172.17.6.49
    5 42 ms 42 ms 42 ms 172.17.10.37
    6 40 ms 40 ms 40 ms 172.17.10.65
    7 42 ms 43 ms 42 ms bundle-ether15.milano50.mil.seabone.net [93.186.
    128.245]
    8 50 ms 73 ms 49 ms xe-0-0-0.franco31.fra.seabone.net [195.22.211.19
    3]
    9 65 ms 66 ms 64 ms te0-7-0-0.mpd21.fra03.atlas.cogentco.com [130.11
    7.15.45]
    10 58 ms 56 ms 57 ms te0-2-0-2.mpd21.ams03.atlas.cogentco.com [130.11
    7.2.202]
    11 73 ms 70 ms 71 ms te0-1-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
    .37.78]
    12 135 ms 135 ms 135 ms te0-0-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.169]
    13 136 ms 135 ms 136 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    14 227 ms 144 ms 142 ms 38.111.40.114
    15 150 ms 147 ms 148 ms 208.95.185.41

    Trace complete.

    Nettest:

    contacting nettest server..
    Local IP: 79.43.225.118
    Ping: 136.4 msec
    Port: 80: 208 KB/sec 9 KB/sec 238 KB/sec 500
    Port: 80: 411 KB/sec 15 KB/sec 443 KB/sec 500
    Port: 443: 398 KB/sec 15 KB/sec 453 KB/sec 500
    Port: 443: 403 KB/sec 15 KB/sec 429 KB/sec 500
    Port: 7255: 407 KB/sec 14 KB/sec 432 KB/sec 500
    Port: 7255: 378 KB/sec 14 KB/sec 404 KB/sec 500
    Port: 7003: 407 KB/sec 14 KB/sec 431 KB/sec 500
    Port: 7003: 387 KB/sec 15 KB/sec 412 KB/sec 500
    Port: 7202: 400 KB/sec 14 KB/sec 427 KB/sec 500
    Port: 7202: 102 KB/sec 3 KB/sec 107 KB/sec 500
    Port: 7499: 367 KB/sec 13 KB/sec 390 KB/sec 500
    Port: 7499: 100 KB/sec 4 KB/sec 106 KB/sec 500
    Port: 80: 410 KB/sec 15 KB/sec 437 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit


    My network provider is alice adsl or telecom
    i live in rome, italy
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    I am getting frequently booted off the servers tonight.

    ISP: AT&T U-verse
    Location: Milwaukee, WI

    TRACERT results:
    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 3 ms 1 ms 1 ms homeportal [192.168.1.254]
    2 24 ms 24 ms 26 ms 99-122-68-3.lightspeed.milwwi.sbcglobal.net [99.
    122.68.3]
    3 * * * Request timed out.
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 * 23 ms 26 ms 12.83.79.141
    7 26 ms 26 ms 29 ms cgcil03jt.ip.att.net [12.122.84.93]
    8 27 ms 27 ms 28 ms te0-2-0-2.ccr22.ord03.atlas.cogentco.com [154.54
    .12.85]
    9 27 ms 29 ms 30 ms te0-0-0-1.ccr21.ord01.atlas.cogentco.com [154.54
    .1.1]
    10 54 ms * 51 ms te0-1-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .6.21]
    11 52 ms 53 ms 53 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 55 ms 54 ms 53 ms 38.111.40.114
    13 * 53 ms * 208.95.185.41
    14 * * * Request timed out.
    15 * 53 ms 54 ms 208.95.185.41

    Trace complete.

    NETTEST results:
    contacting nettest server..
    Local IP: 99.122.68.57
    Ping: 150.0 msec
    Port: 80: 7 KB/sec 1 KB/sec 8 KB/sec 500
    Port: 80: timed out
    Port: 443: timed out
    Port: 443: 7 KB/sec 0 KB/sec 8 KB/sec 500
    Port: 7255: timed out
    Port: 7255: 12 KB/sec 1 KB/sec 14 KB/sec 500
    Port: 7003: timed out
    Port: 7003: 9 KB/sec 1 KB/sec 10 KB/sec 500
    Port: 7202: 13 KB/sec 1 KB/sec 16 KB/sec 500
    Port: 7202: 8 KB/sec 0 KB/sec 9 KB/sec 500
    Port: 7499: 11 KB/sec 1 KB/sec 13 KB/sec 500
    Port: 7499: 8 KB/sec 1 KB/sec 10 KB/sec 500
    Port: 80: 4 KB/sec 1 KB/sec 7 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
    hit return to exit
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    I did everything that was suggested hope you can help me with my problem. I love this game and everything you guys do.

    Regards; Dozer


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Dozer.homepc-PC>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 11 ms 7 ms 7 ms 10.184.0.1
    2 18 ms 11 ms 11 ms dtr01arsnsc-gbe-3-9.arsn.sc.charter.com [96.34.6
    6.142]
    3 12 ms 11 ms 12 ms acr01ssvlsc-vln-956.ssvl.sc.charter.com [96.34.6
    4.32]
    4 11 ms 11 ms * dtr01ssvlsc-tge-0-1-0-0.ssvl.sc.charter.com [96.
    34.65.58]
    5 13 ms 12 ms * crr02spbgsc-tge-0-4-0-1.spbg.sc.charter.com [96.
    34.66.117]
    6 30 ms 14 ms 15 ms bbr02spbgsc-tge-0-3-0-4.spbg.sc.charter.com [96.
    34.1.50]
    7 18 ms 32 ms * chr-edge-02.inet.qwest.net [63.148.64.145]
    8 30 ms 29 ms 21 ms atx-brdr-01.inet.qwest.net [67.14.14.134]
    9 * 22 ms 29 ms te4-4.ccr01.atl02.atlas.cogentco.com [154.54.10.
    61]
    10 30 ms * 41 ms te0-0-0-1.ccr21.atl01.atlas.cogentco.com [154.54
    .0.165]
    11 30 ms * * te0-4-0-7.ccr21.dca01.atlas.cogentco.com [154.54
    .42.189]
    12 36 ms * 44 ms te0-5-0-2.ccr21.jfk02.atlas.cogentco.com [154.54
    .42.18]
    13 45 ms * * te0-4-0-7.ccr22.bos01.atlas.cogentco.com [154.54
    .44.50]
    14 54 ms * * te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    15 52 ms 48 ms * 38.111.40.114
    16 44 ms 44 ms 45 ms 208.95.185.41

    Trace complete.

    C:\Users\Dozer.homepc-PC>


    contacting nettest server..
    Local IP: 97.89.165.47
    Ping: 73.2 msec
    Port: 80: timed out
    Port: 80: 702 KB/sec 54 KB/sec 1283 KB/sec 500
    Port: 443: 1010 KB/sec 53 KB/sec 1714 KB/sec 500
    Port: 443: 931 KB/sec 47 KB/sec 1495 KB/sec 500
    Port: 7255: timed out
    Port: 7255: 738 KB/sec 40 KB/sec 1198 KB/sec 500
    Port: 7003: 217 KB/sec 27 KB/sec 920 KB/sec 500
    Port: 7003: 96 KB/sec 23 KB/sec 1100 KB/sec 500
    Port: 7202: timed out
    Port: 7202: 729 KB/sec 56 KB/sec 1915 KB/sec 500
    Port: 7499: timed out
    Port: 7499: 85 KB/sec 2 KB/sec 91 KB/sec 500
    Port: 80: 80 KB/sec 5 KB/sec 85 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • heizlueftaheizluefta Member Posts: 167 Arc User
    edited June 2012
    Timeouts all time and unable to connect:

    Tracert Test:

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
    30 Abschnitte:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 * * * Zeit?berschreitung der Anforderung.
    3 7 ms 7 ms 12 ms 172.30.15.57
    4 25 ms 10 ms 10 ms 172.30.15.253
    5 15 ms 13 ms 14 ms HSI-KBW-078-042-040-033.hsi3.kabel-badenwuerttem
    berg.de [78.42.40.33]
    6 13 ms 13 ms 14 ms HSI-KBW-078-042-040-035.hsi3.kabel-badenwuerttem
    berg.de [78.42.40.35]
    7 14 ms 14 ms 15 ms xe-2-1-0-371.muc10.ip4.tinet.net [77.67.95.65]
    8 117 ms 168 ms 117 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    9 119 ms 118 ms 117 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 118 ms 118 ms 117 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 114 ms 125 ms 110 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
    12 111 ms 111 ms 112 ms 208.95.185.41


    Nettest:

    unable to allocate performance buffer
    contacting nettest server..
    Local IP: 109.192.108.116
    Ping: 111.4 msec
    Port: 80: 509 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 490 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 503 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 502 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 476 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 504 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 509 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 511 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 403 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 500 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 538 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 499 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 472 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    [SIGPIC][/SIGPIC]
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited June 2012
    heizluefta wrote: »
    Timeouts all time and unable to connect:


    Nettest:

    unable to allocate performance buffer
    contacting nettest server..
    Local IP: 109.192.108.116
    Ping: 111.4 msec
    Port: 80: 509 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 490 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 503 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 502 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 476 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 504 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 509 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 511 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 403 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 500 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 538 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 499 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 472 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

    All zeros in the second and third column??? This does not look good... Did you run the 'Net Test' as administrator?
  • heizlueftaheizluefta Member Posts: 167 Arc User
    edited June 2012
    Yes i did ! And i never had problems before. Since last Patch (seems to me) it started !
    If i try again, it?s the same !
    [SIGPIC][/SIGPIC]
  • heizlueftaheizluefta Member Posts: 167 Arc User
    edited June 2012
    Tried connecting via Proxy:

    EU doesnt work !

    US works so far (am from germany). Dont know about stability and timeouts yet !
    [SIGPIC][/SIGPIC]
  • heizlueftaheizluefta Member Posts: 167 Arc User
    edited June 2012
    semms being ok so far with US proxy. But dont know about pings. Is there a method to get to know these ?
    [SIGPIC][/SIGPIC]
  • paxfederaticapaxfederatica Member Posts: 1,496 Arc User
    edited June 2012
    I'm in the USA and I'm having login problems as well, following the account migration to PWE. The launcher works fine, but after logging in with my new PWE account I am getting booted almost immediately.

    Here are the TRACERT results:

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms homeportal [192.168.1.254]
    2 26 ms 24 ms 24 ms 99-122-68-3.lightspeed.milwwi.sbcglobal.net [99.
    122.68.3]
    3 * * * Request timed out.
    4 * * 25 ms 71.144.192.126
    5 * * * Request timed out.
    6 24 ms 23 ms 25 ms 12.83.79.141
    7 28 ms 26 ms 28 ms cgcil03jt.ip.att.net [12.122.84.93]
    8 27 ms * 29 ms te0-2-0-2.ccr22.ord03.atlas.cogentco.com [154.54
    .12.85]
    9 36 ms 35 ms 38 ms te0-0-0-1.ccr21.ord01.atlas.cogentco.com [154.54
    .1.1]
    10 * 52 ms 53 ms te0-1-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .6.21]
    11 52 ms 52 ms 54 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 69 ms 54 ms 53 ms 38.111.40.114
    13 53 ms 53 ms 52 ms 208.95.185.41

    Trace complete.

    And here are the NETTEST results:

    contacting nettest server..
    Local IP: 99.122.68.57
    Ping: 52.6 msec
    Port: 80: 38 KB/sec 1 KB/sec 41 KB/sec 500
    Port: 80: 39 KB/sec 2 KB/sec 42 KB/sec 500
    Port: 443: 22 KB/sec 1 KB/sec 24 KB/sec 500
    Port: 443: 22 KB/sec 1 KB/sec 25 KB/sec 500
    Port: 7255: 50 KB/sec 2 KB/sec 54 KB/sec 500
    Port: 7255: 24 KB/sec 1 KB/sec 26 KB/sec 500
    Port: 7003: 19 KB/sec 2 KB/sec 24 KB/sec 500
    Port: 7003: 18 KB/sec 2 KB/sec 25 KB/sec 500
    Port: 7202: 22 KB/sec 1 KB/sec 24 KB/sec 500
    Port: 7202: 22 KB/sec 1 KB/sec 24 KB/sec 500
    Port: 7499: timed out
    Port: 7499: 15 KB/sec 1 KB/sec 16 KB/sec 500
    Port: 80: 24 KB/sec 2 KB/sec 27 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
    hit return to exit

    My ISP is AT&T U-verse and I am located in the Milwaukee, WI, USA area.
    STAR TREK ONLINE: THE PEACEMAKERS
    My Foundry missions | My STO Wiki page | My Twitter home page
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited June 2012
    paxfederatica wrote: »
    I'm in the USA and I'm having login problems as well, following the account migration to PWE. The launcher works fine, but after logging in with my new PWE account I am getting booted almost immediately.


    And here are the NETTEST results:

    contacting nettest server..
    Local IP: 99.122.68.57
    Ping: 52.6 msec
    Port: 80: 38 KB/sec 1 KB/sec 41 KB/sec 500
    Port: 80: 39 KB/sec 2 KB/sec 42 KB/sec 500
    Port: 443: 22 KB/sec 1 KB/sec 24 KB/sec 500
    Port: 443: 22 KB/sec 1 KB/sec 25 KB/sec 500
    Port: 7255: 50 KB/sec 2 KB/sec 54 KB/sec 500
    Port: 7255: 24 KB/sec 1 KB/sec 26 KB/sec 500
    Port: 7003: 19 KB/sec 2 KB/sec 24 KB/sec 500
    Port: 7003: 18 KB/sec 2 KB/sec 25 KB/sec 500
    Port: 7202: 22 KB/sec 1 KB/sec 24 KB/sec 500
    Port: 7202: 22 KB/sec 1 KB/sec 24 KB/sec 500
    Port: 7499: timed out
    Port: 7499: 15 KB/sec 1 KB/sec 16 KB/sec 500
    Port: 80: 24 KB/sec 2 KB/sec 27 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
    hit return to exit

    My ISP is AT&T U-verse and I am located in the Milwaukee, WI, USA area.
    The 'Net Test' results show why you're having problems... The suggested performance values for column 1, 2 and 3 should in the 300 - 500, above 20 and 300 - 500. And your recorded values are way way below this.

    From the looks, it almost appears as if your performance is being throttled by your ISP... (You should contact them and ask why your Bandwidth is so low.) Nothing to do with PWE here...
  • trekadicttrekadict Member Posts: 36 Arc User
    edited June 2012
    It may sound funny, but for me it worked perfectly fine not eight hours ago and now I can be happy if I even get to load a map, let alone do anything with it.
    Prime Minister of the Anglo-German Empire
  • soulreaverassoulreaveras Member Posts: 1 Arc User
    edited June 2012
    Seems my tracer gives me great numbers but my nettest numbers are well below the average numbers listed. Any ideas? I use AT&T DSL Service in GA. My biggest problems are numerous back-to-back server drops and non-responses at night kicking me out to login page. and when i mean back-to-back i mean ill log back in and less than 20 secs 'im getting another no server response countdown like 10+ times. I usually quit after that many times.

    tracert patchserver.crypticstudios.com
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 26 ms 26 ms 25 ms adsl-74-176-238-1.asm.bellsouth.net [74.176.238.1]
    3 28 ms 28 ms 28 ms 70.159.177.152
    4 28 ms 28 ms 28 ms 70.159.177.160
    5 27 ms 27 ms 27 ms 70.159.178.41
    6 27 ms 28 ms 29 ms 12.81.16.2
    7 28 ms 27 ms 27 ms 12.81.16.17
    8 28 ms 28 ms 28 ms 74.175.192.90
    9 34 ms 30 ms 33 ms cr1.attga.ip.att.net [12.122.141.186]
    10 28 ms 28 ms 28 ms attga02jt.ip.att.net [12.123.22.153]
    11 29 ms 28 ms 28 ms 192.205.36.238
    12 40 ms 40 ms 40 ms te0-3-0-3.ccr21.atl01.atlas.cogentco.com [154.54.83.181]
    13 39 ms 39 ms 40 ms te0-1-0-2.ccr21.dca01.atlas.cogentco.com [154.54.28.238]
    14 46 ms 45 ms 46 ms te0-1-0-7.ccr21.jfk02.atlas.cogentco.com [154.54.1.234]
    15 52 ms 52 ms 52 ms te0-0-0-1.ccr22.bos01.atlas.cogentco.com [154.54.25.114]
    16 53 ms 52 ms 51 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    17 56 ms 53 ms 54 ms 38.111.40.114
    18 52 ms 52 ms 53 ms 208.95.185.41
    Trace complete.

    contacting nettest server..
    Local IP: 74.176.238.219
    Ping: 50.9 msec
    Port: 80: 175 KB/sec 7 KB/sec 190 KB/sec 500
    Port: 80: 209 KB/sec 8 KB/sec 221 KB/sec 500
    Port: 443: 213 KB/sec 8 KB/sec 224 KB/sec 500
    Port: 443: 174 KB/sec 8 KB/sec 186 KB/sec 500
    Port: 7255: 174 KB/sec 7 KB/sec 184 KB/sec 500
    Port: 7255: 204 KB/sec 8 KB/sec 220 KB/sec 500
    Port: 7003: 177 KB/sec 7 KB/sec 188 KB/sec 500
    Port: 7003: 197 KB/sec 8 KB/sec 212 KB/sec 500
    Port: 7202: 202 KB/sec 8 KB/sec 217 KB/sec 500
    Port: 7202: 177 KB/sec 7 KB/sec 189 KB/sec 500
    Port: 7499: 202 KB/sec 8 KB/sec 216 KB/sec 500
    Port: 7499: 215 KB/sec 10 KB/sec 228 KB/sec 500
    Port: 80: 205 KB/sec 8 KB/sec 216 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • alexraptorralexraptorr Member Posts: 1,192 Arc User
    edited June 2012
    Having absolutely horrible latency issues that I have NEVER had before.

    ISP: Telia

    Tracert results:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Mark>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms READYSHARE [192.168.1.1]
    2 6 ms 6 ms 6 ms gw3-no20.tbcn.telia.com [81.232.126.1]
    3 16 ms 16 ms 16 ms kbn-b3-link.telia.net [213.155.133.252]
    4 16 ms 16 ms 16 ms kbn-bb2-link.telia.net [80.91.254.222]
    5 17 ms 16 ms 16 ms kbn-b3-link.telia.net [80.91.246.255]
    6 32 ms 32 ms 32 ms te4-7.ccr01.cph01.atlas.cogentco.com [130.117.14
    .33]
    7 33 ms 33 ms 33 ms te0-3-0-2.ccr21.ham01.atlas.cogentco.com [130.11
    7.2.149]
    8 31 ms 31 ms 31 ms te0-0-0-3.mpd21.ams03.atlas.cogentco.com [130.11
    7.50.57]
    9 41 ms 42 ms * te0-0-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
    .37.70]
    10 110 ms 111 ms 111 ms te0-0-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.169]
    11 116 ms 212 ms 224 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    12 121 ms 111 ms 122 ms 38.111.40.114
    13 110 ms 110 ms 110 ms 208.95.185.41

    Trace complete.

    Nettest results:

    contacting nettest server..
    Local IP: 81.234.250.200
    Ping: 125.1 msec
    Port: 80: 121 KB/sec 8 KB/sec 130 KB/sec 500
    Port: 80: 131 KB/sec 9 KB/sec 146 KB/sec 500
    Port: 443: 285 KB/sec 16 KB/sec 305 KB/sec 500
    Port: 443: 396 KB/sec 21 KB/sec 421 KB/sec 500
    Port: 7255: 478 KB/sec 20 KB/sec 507 KB/sec 500
    Port: 7255: 460 KB/sec 19 KB/sec 488 KB/sec 500
    Port: 7003: 383 KB/sec 17 KB/sec 405 KB/sec 500
    Port: 7003: 393 KB/sec 16 KB/sec 418 KB/sec 500
    Port: 7202: 235 KB/sec 11 KB/sec 250 KB/sec 500
    Port: 7202: 474 KB/sec 20 KB/sec 503 KB/sec 500
    Port: 7499: 474 KB/sec 19 KB/sec 503 KB/sec 500
    Port: 7499: 474 KB/sec 19 KB/sec 504 KB/sec 500
    Port: 80: 478 KB/sec 20 KB/sec 507 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    STO has become completely unplayable for me now.
    I can't log into a single character without being completely stuck and unable to chat. :frown:
    "If you can't take a little bloody nose, maybe you ought to go back home and crawl under your bed. It's not safe out here. It's wondrous, with treasures to satiate desires both subtle and gross. But it's not for the timid." - Q
  • goltzhargoltzhar Member Posts: 0 Arc User
    edited June 2012
    alexraptorr wrote: »
    Having absolutely horrible latency issues that I have NEVER had before.
    STO has become completely unplayable for me now.
    I can't log into a single character without being completely stuck and unable to chat. :frown:

    What he said....

    ISP: Telia (Sweden)

    Tracert results:

    Microsoft Windows 7 Ultimate Sp1 [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Universe>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 5 ms 5 ms 5 ms gw2-no149.tbcn.telia.com [81.224.251.1]
    3 14 ms 13 ms 13 ms kbn-b3-link.telia.net [80.91.247.38]
    4 14 ms 83 ms 30 ms kbn-bb1-link.telia.net [213.155.135.178]
    5 43 ms 21 ms 21 ms hbg-bb1-link.telia.net [213.155.135.126]
    6 94 ms 26 ms 28 ms ffm-bb1-link.telia.net [213.155.135.132]
    7 29 ms 29 ms 31 ms ffm-b12-link.telia.net [213.155.135.9]
    8 30 ms 30 ms 28 ms te0-3-0-7.ccr21.fra03.atlas.cogentco.com [130.11
    7.14.169]
    9 32 ms 31 ms 32 ms te0-1-0-2.ccr22.ams03.atlas.cogentco.com [130.11
    7.2.230]
    10 44 ms 44 ms 44 ms te0-2-0-2.ccr22.lpl01.atlas.cogentco.com [154.54
    .37.118]
    11 111 ms 111 ms 111 ms te0-0-0-3.ccr22.bos01.atlas.cogentco.com [154.54
    .42.101]
    12 105 ms 106 ms 106 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    13 110 ms 117 ms 114 ms 38.111.40.114
    14 112 ms 111 ms 112 ms 208.95.185.41

    Trace complete.


    contacting nettest server..
    Local IP: 217.210.31.172
    Ping: 103.6 msec
    Port: 80: 635 KB/sec 24 KB/sec 675 KB/sec 500
    Port: 80: 598 KB/sec 22 KB/sec 635 KB/sec 500
    Port: 443: 610 KB/sec 23 KB/sec 650 KB/sec 500
    Port: 443: 634 KB/sec 24 KB/sec 674 KB/sec 500
    Port: 7255: 564 KB/sec 20 KB/sec 597 KB/sec 500
    Port: 7255: 614 KB/sec 24 KB/sec 653 KB/sec 500
    Port: 7003: 654 KB/sec 25 KB/sec 695 KB/sec 500
    Port: 7003: 613 KB/sec 23 KB/sec 651 KB/sec 500
    Port: 7202: 535 KB/sec 21 KB/sec 568 KB/sec 500
    Port: 7202: 641 KB/sec 24 KB/sec 684 KB/sec 500
    Port: 7499: 544 KB/sec 19 KB/sec 574 KB/sec 500
    Port: 7499: 561 KB/sec 20 KB/sec 594 KB/sec 500
    Port: 80: 656 KB/sec 26 KB/sec 697 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
    hit return to exit
  • lan451lan451 Member Posts: 3,386 Arc User
    edited June 2012
    Okay, figured I'd give this a shot since I can't connect to the game reliably or stay connected when I do finally log in.

    ISP: Time Warner

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms 192.168.1.1
    2 40 ms 36 ms 29 ms cpe-50-113-96-1.san.res.rr.com [50.113.96.1]
    3 19 ms 24 ms 25 ms tge7-2.sntlcaga-cer01.socal.rr.com [76.166.26.10
    5]
    4 21 ms 11 ms 11 ms 72.129.26.228
    5 12 ms 15 ms 15 ms agg24.lsanca4-cr01.socal.rr.com [72.129.25.0]
    6 13 ms 15 ms 15 ms 107.14.17.132
    7 11 ms 12 ms 12 ms ae-0-0.pr0.lax10.tbone.rr.com [66.109.6.133]
    8 66 ms 12 ms 12 ms te2-5.mpd01.lax05.atlas.cogentco.com [154.54.10.
    249]
    9 18 ms 24 ms 21 ms te0-3-0-5.ccr21.lax01.atlas.cogentco.com [154.54
    .44.141]
    10 61 ms 60 ms 50 ms te0-3-0-6.ccr21.iah01.atlas.cogentco.com [154.54
    .0.238]
    11 76 ms 76 ms 76 ms te0-2-0-2.ccr21.atl01.atlas.cogentco.com [154.54
    .42.210]
    12 78 ms 76 ms 76 ms te0-1-0-2.ccr21.dca01.atlas.cogentco.com [154.54
    .28.238]
    13 83 ms 82 ms 82 ms te0-5-0-2.ccr21.jfk02.atlas.cogentco.com [154.54
    .42.18]
    14 87 ms 89 ms 88 ms te0-4-0-7.ccr22.bos01.atlas.cogentco.com [154.54
    .44.50]
    15 103 ms 206 ms 207 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    16 * * * Request timed out.
    17 93 ms 92 ms 92 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>



    nettest:

    contacting nettest server..
    Local IP: 50.113.99.84
    Ping: 88.4 msec
    Port: 80: 427 KB/sec 15 KB/sec 450 KB/sec 500
    Port: 80: 532 KB/sec 19 KB/sec 561 KB/sec 500
    Port: 443: timed out
    Port: 443: 580 KB/sec 23 KB/sec 614 KB/sec 500
    Port: 7255: 551 KB/sec 22 KB/sec 584 KB/sec 500
    Port: 7255: 442 KB/sec 17 KB/sec 467 KB/sec 500
    Port: 7003: 516 KB/sec 20 KB/sec 546 KB/sec 500
    Port: 7003: 597 KB/sec 24 KB/sec 633 KB/sec 500
    Port: 7202: timed out
    Port: 7202: 466 KB/sec 19 KB/sec 494 KB/sec 500
    Port: 7499: 534 KB/sec 21 KB/sec 564 KB/sec 500
    Port: 7499: timed out
    Port: 80: 417 KB/sec 15 KB/sec 440 KB/sec 500
    Idle NIC bandwidth Send: 1 KB/sec Recv: 1 KB/sec
    hit return to exit
    JWZrsUV.jpg
    Mine Trap Supporter
  • zegonzagazegonzaga Member Posts: 0 Arc User
    edited June 2012
    ISP: Time Warner

    Repetitive (if not exactly regular) rubberbanding, drops when loading new zones, etc. It's so bad, at times, that the game becomes unplayable.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 2 ms 208.95.185.41
    2 41 ms 32 ms 26 ms cpe-76-168-48-1.socal.res.rr.com [76.168.48.1]
    3 30 ms 13 ms 14 ms 76.166.24.181
    4 18 ms 47 ms 23 ms tge0-8-0-3.lsaicaev-ccr02.socal.rr.com [72.129.1
    7.26]
    5 36 ms 22 ms 30 ms agg26.tustca1-cr01.socal.rr.com [72.129.17.2]
    6 18 ms 23 ms 22 ms ae-6-0.cr0.lax30.tbone.rr.com [66.109.6.214]
    7 16 ms 14 ms 14 ms ae-1-0.pr0.lax10.tbone.rr.com [66.109.6.131]
    8 183 ms 261 ms 217 ms te2-5.mpd01.lax05.atlas.cogentco.com [154.54.10.
    249]
    9 19 ms 15 ms 18 ms te0-0-0-2.mpd21.lax01.atlas.cogentco.com [154.54
    .30.189]
    10 57 ms 56 ms 56 ms te0-2-0-5.mpd21.iah01.atlas.cogentco.com [154.54
    .0.142]
    11 82 ms 82 ms 82 ms te0-0-0-2.mpd21.atl01.atlas.cogentco.com [154.54
    .24.5]
    12 82 ms 81 ms 83 ms te0-2-0-3.mpd21.dca01.atlas.cogentco.com [154.54
    .24.13]
    13 88 ms 86 ms 88 ms te0-4-0-7.mpd21.jfk02.atlas.cogentco.com [154.54
    .41.22]
    14 96 ms 92 ms 92 ms te0-3-0-2.ccr21.bos01.atlas.cogentco.com [154.54
    .44.14]
    15 142 ms 109 ms 98 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    16 110 ms 115 ms 197 ms 38.111.40.114
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * 96 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>

    contacting nettest server..
    Local IP: 76.168.56.28
    Ping: 93.8 msec
    Port: 80: 87 KB/sec 4 KB/sec 94 KB/sec 500
    Port: 80: timed out
    Port: 443: 93 KB/sec 4 KB/sec 105 KB/sec 500
    Port: 443: 451 KB/sec 18 KB/sec 477 KB/sec 500
    Port: 7255: timed out
    Port: 7255: timed out
    Port: 7003: 657 KB/sec 22 KB/sec 692 KB/sec 500
    Port: 7003: 519 KB/sec 18 KB/sec 547 KB/sec 500
    Port: 7202: 568 KB/sec 19 KB/sec 598 KB/sec 500
    Port: 7202: 564 KB/sec 20 KB/sec 594 KB/sec 500
    Port: 7499: 565 KB/sec 19 KB/sec 596 KB/sec 500
    Port: 7499: 527 KB/sec 18 KB/sec 556 KB/sec 500
    Port: 80: 99 KB/sec 4 KB/sec 107 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 4 KB/sec
    hit return to exit
  • lan451lan451 Member Posts: 3,386 Arc User
    edited June 2012
    Interesting. Seems like those of us with Time Warner are having a bunch of time outs.
    JWZrsUV.jpg
    Mine Trap Supporter
  • paxfederaticapaxfederatica Member Posts: 1,496 Arc User
    edited June 2012
    I'm also having severe lag/rubberband/disconnect issues again.

    ISP: AT&T U-verse
    Location: Milwaukee, WI

    TRACERT results:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 2 ms homeportal [192.168.1.254]
    2 32 ms 25 ms 24 ms 99-122-68-3.lightspeed.milwwi.sbcglobal.net [99.
    122.68.3]
    3 * * * Request timed out.
    4 * 32 ms 23 ms 71.144.192.126
    5 * * * Request timed out.
    6 25 ms 24 ms 23 ms 12.83.79.141
    7 26 ms 28 ms 29 ms cgcil03jt.ip.att.net [12.122.84.93]
    8 27 ms 36 ms 27 ms 192.205.37.174
    9 28 ms 27 ms 27 ms te0-0-0-1.ccr21.ord01.atlas.cogentco.com [154.54
    .1.1]
    10 * 52 ms 53 ms te0-1-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .6.21]
    11 53 ms 56 ms 54 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 54 ms 53 ms 52 ms 38.111.40.114
    13 53 ms 53 ms * 208.95.185.41
    14 * 52 ms 53 ms 208.95.185.41

    Trace complete.

    NETTEST results:
    contacting nettest server..
    Local IP: 99.122.68.57
    Ping: 53.6 msec
    Port: 80: 20 KB/sec 1 KB/sec 22 KB/sec 500
    Port: 80: 14 KB/sec 1 KB/sec 15 KB/sec 500
    Port: 443: 21 KB/sec 1 KB/sec 23 KB/sec 500
    Port: 443: 26 KB/sec 1 KB/sec 29 KB/sec 500
    Port: 7255: 24 KB/sec 1 KB/sec 27 KB/sec 500
    Port: 7255: 22 KB/sec 1 KB/sec 24 KB/sec 500
    Port: 7003: 23 KB/sec 1 KB/sec 25 KB/sec 500
    Port: 7003: 23 KB/sec 1 KB/sec 25 KB/sec 500
    Port: 7202: 25 KB/sec 1 KB/sec 27 KB/sec 500
    Port: 7202: 20 KB/sec 1 KB/sec 21 KB/sec 500
    Port: 7499: 26 KB/sec 1 KB/sec 29 KB/sec 500
    Port: 7499: 21 KB/sec 1 KB/sec 23 KB/sec 500
    Port: 80: 20 KB/sec 1 KB/sec 22 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
    STAR TREK ONLINE: THE PEACEMAKERS
    My Foundry missions | My STO Wiki page | My Twitter home page
  • lainnnlainnn Member Posts: 0 Arc User
    edited June 2012
    I posted this in another thread, but thought i'd add my post here as well since I have Time Warner..

    Might as well add mine in too. 50Mb/s connection now and each time I've tested it. No issues with any web sites, games, downloads or speed tests. No outages or anything else while streaming movies (still get 10-11Mb's on my system while that is going on. Note: All nettests and attempts to connect to STO and Patch server were done with no other connection to the router active.

    First 5 tries of nettest were timed out. 6th try..


    contacting nettest server..
    Local IP: 76.91.128.252
    Ping: 85.7 msec
    Port: 80: 254 KB/sec 11 KB/sec 277 KB/sec 500
    Port: 80: timed out
    Port: 443: 249 KB/sec 12 KB/sec 282 KB/sec 500
    Port: 443: timed out
    Port: 7255: 204 KB/sec 8 KB/sec 219 KB/sec 500
    Port: 7255: 323 KB/sec 14 KB/sec 348 KB/sec 500
    Port: 7003: timed out
    Port: 7003: 274 KB/sec 12 KB/sec 291 KB/sec 500
    Port: 7202: 331 KB/sec 17 KB/sec 390 KB/sec 500
    Port: 7202: timed out
    Port: 7499: 340 KB/sec 12 KB/sec 359 KB/sec 500
    Port: 7499: 329 KB/sec 12 KB/sec 348 KB/sec 500
    Port: 80: 191 KB/sec 14 KB/sec 224 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit



    C:\Users\Lain>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 48 ms 28 ms 29 ms cpe-76-91-128-1.socal.res.rr.com [76.91.128.1]
    2 27 ms 15 ms 13 ms 76.166.19.57
    3 29 ms 36 ms 21 ms 72.129.5.18
    4 36 ms 32 ms 14 ms agg21.lsanca4-rtr1.socal.rr.com [72.129.5.0]
    5 21 ms 16 ms 23 ms 107.14.19.32
    6 17 ms 63 ms 15 ms ae-0-0.pr0.lax10.tbone.rr.com [66.109.6.133]
    7 29 ms 17 ms 40 ms te2-5.ccr02.lax05.atlas.cogentco.com [154.54.13.
    229]
    8 15 ms 16 ms 14 ms te0-3-0-5.mpd22.lax01.atlas.cogentco.com [154.54
    .44.129]
    9 53 ms 61 ms 72 ms te0-2-0-3.mpd22.iah01.atlas.cogentco.com [154.54
    .45.9]
    10 80 ms 79 ms 79 ms te0-1-0-6.mpd22.atl01.atlas.cogentco.com [154.54
    .2.33]
    11 80 ms 80 ms 94 ms te0-0-0-7.mpd22.dca01.atlas.cogentco.com [154.54
    .3.66]
    12 85 ms 86 ms 85 ms te0-4-0-7.mpd22.jfk02.atlas.cogentco.com [154.54
    .41.30]
    13 92 ms 92 ms 105 ms te0-3-0-5.ccr21.bos01.atlas.cogentco.com [154.54
    .44.34]
    14 90 ms 92 ms 91 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    15 93 ms 109 ms 105 ms 38.111.40.114
    16 107 ms 92 ms 92 ms 208.95.185.41

    Trace complete.
  • daveynydaveyny Member Posts: 8,227 Arc User
    edited July 2012
    I'm T/W also...

    Mostly posting this to compare with my results way earlier in this thread... (just about a year ago)

    (7/3/2012)
    C:\Users\Rac>tracert patchserver.crypticstudios.com
    Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms ***.***.*.*
    2 62 ms 25 ms 39 ms cable-mac1.schnny52-ar4003.nyroc.rr.com [67.242.192.1]
    3 10 ms 11 ms 28 ms gig9-43.schnny52-rtr001.alb.northeast.rr.com [24.29.46.205]
    4 14 ms 14 ms 11 ms rdc-74-76-241-78.alb.northeast.rr.com [74.76.241.78]
    5 11 ms 12 ms 32 ms rdc-74-76-241-193.alb.northeast.rr.com [74.76.241.193]
    6 25 ms 31 ms 24 ms 107.14.19.26
    7 21 ms 18 ms 19 ms ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
    8 26 ms 28 ms 27 ms te0-0-0-5.ccr21.jfk05.atlas.cogentco.com [154.54.13.185]
    9 26 ms 29 ms 27 ms te0-3-0-5.mpd22.jfk02.atlas.cogentco.com [154.54.3.165]
    10 35 ms 72 ms 34 ms te0-0-0-6.ccr21.bos01.atlas.cogentco.com [154.54.5.249]
    11 35 ms 34 ms 87 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
    12 27 ms 35 ms 36 ms 38.111.40.114
    13 25 ms 28 ms 45 ms 208.95.185.41

    Trace complete.

    (7/26/2011)
    C:\Users\Rac>tracert patchserver.crypticstudios.com
    Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops:

    1 = <1 ms <1 ms <1 ms ***.***.***.**
    2 = 30 ms 19 ms 29 ms cable-mac1.schnny52-ar4003.nyroc.rr.com [72.226.112.1]
    3 = 12 ms 12 ms 12 ms gig3-1-3.albynywav-rtr02.nyroc.rr.com [24.29.34.145]
    4 = 17 ms 18 ms 38 ms ge-7-1-0.syrcnycsr-rtr03.nyroc.rr.com [24.29.39.25]
    5 = 21 ms 21 ms 22 ms ae10-0.rochnyei-rtr000.nyroc.rr.com [24.24.21.221]
    6 = 34 ms 34 ms 37 ms 107.14.19.28
    7 = 35 ms 34 ms 34 ms ae-0-0.pr0.chi10.tbone.rr.com [66.109.6.153]
    8 = 34 ms 53 ms 34 ms te0-2-0-7.ccr22.ord03.atlas.cogentco.com [154.54.11.145]
    9 = 37 ms 34 ms 34 ms te0-3-0-0.ccr21.ord01.atlas.cogentco.com [154.54.5.25]
    10 = 58 ms 60 ms 60 ms te0-1-0-1.ccr22.bos01.atlas.cogentco.com [154.54.6.21]
    11 = 59 ms 60 ms 57 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    12 = 65 ms 53 ms 53 ms 38.111.40.114
    13 = 53 ms 50 ms 50 ms 208.95.185.41

    Trace complete.

    ...2nd test...

    (7/3/2012)
    contacting nettest server..
    Local IP: **.***.***.***
    Ping: 29.5 msec
    Port: 80: 1497 KB/sec 51 KB/sec 1578 KB/sec 500
    Port: 80: 1497 KB/sec 50 KB/sec 1577 KB/sec 500
    Port: 443: 1470 KB/sec 49 KB/sec 1549 KB/sec 500
    Port: 443: 1402 KB/sec 45 KB/sec 1477 KB/sec 500
    Port: 7255: 1425 KB/sec 47 KB/sec 1501 KB/sec 500
    Port: 7255: 1211 KB/sec 41 KB/sec 1275 KB/sec 500
    Port: 7003: 1283 KB/sec 44 KB/sec 1356 KB/sec 500
    Port: 7003: 1406 KB/sec 45 KB/sec 1481 KB/sec 500
    Port: 7202: 1491 KB/sec 50 KB/sec 1572 KB/sec 500
    Port: 7202: 1431 KB/sec 48 KB/sec 1510 KB/sec 500
    Port: 7499: 1415 KB/sec 47 KB/sec 1494 KB/sec 500
    Port: 7499: 1497 KB/sec 50 KB/sec 1578 KB/sec 500
    Port: 80: 1488 KB/sec 50 KB/sec 1568 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    (7/26/2011)
    contacting nettest server..
    Local IP: **.***.***.***
    Ping: 50.9 msec
    Port: 80: 893 KB/sec 31 KB/sec 943 KB/sec 500
    Port: 80: 834 KB/sec 28 KB/sec 880 KB/sec 500
    Port: 443: 877 KB/sec 31 KB/sec 926 KB/sec 500
    Port: 443: 872 KB/sec 29 KB/sec 920 KB/sec 500
    Port: 7255: 739 KB/sec 24 KB/sec 779 KB/sec 500
    Port: 7255: 851 KB/sec 28 KB/sec 896 KB/sec 500
    Port: 7003: 960 KB/sec 32 KB/sec 1013 KB/sec 500
    Port: 7003: 853 KB/sec 30 KB/sec 901 KB/sec 500
    Port: 7202: 847 KB/sec 30 KB/sec 894 KB/sec 500
    Port: 7202: 916 KB/sec 33 KB/sec 968 KB/sec 500
    Port: 7499: 846 KB/sec 29 KB/sec 893 KB/sec 500
    Port: 7499: 823 KB/sec 26 KB/sec 867 KB/sec 500
    Port: 80: 823 KB/sec 27 KB/sec 868 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    humm.. Not really sure if it's better now or not....
    STO Member since February 2009.
    I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
    Forever a STO Veteran-Minion
    upside-down-banana-smiley-emoticon.gif
  • zeroescaflownezeroescaflowne Member Posts: 6 Arc User
    edited July 2012
    ISP - ComCast Cable

    tracert:
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms router.belkin [192.168.2.1]
    2 37 ms 28 ms 29 ms 24.0.248.1
    3 10 ms 10 ms 9 ms xe-9-0-0-0-sur01.eastwindsor.nj.panjde.comcast.net [68.87.214.205]
    4 10 ms 10 ms 10 ms xe-6-0-2-0-ar03.plainfield.nj.panjde.comcast.net [68.85.62.57]
    5 16 ms 14 ms 11 ms pos-3-7-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.95.173]
    6 12 ms 12 ms 12 ms pos-1-3-0-0-pe01.111eighthave.ny.ibone.comcast.net [68.86.86.190]
    7 13 ms 13 ms 12 ms te0-2-0-2.ccr22.jfk05.atlas.cogentco.com [154.54.12.181]
    8 12 ms 11 ms 13 ms te0-3-0-5.ccr22.jfk02.atlas.cogentco.com [154.54.26.65]
    9 19 ms 19 ms 19 ms te0-1-0-5.ccr22.bos01.atlas.cogentco.com [154.54.44.54]
    10 19 ms 18 ms 19 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    11 27 ms 18 ms 19 ms 38.111.40.114
    12 18 ms 18 ms 20 ms 208.95.185.41

    Trace complete.

    nettest:
    contacting nettest server..
    Local IP: 24.0.251.34
    Ping: 18.9 msec
    Port: 80: 1524 KB/sec 41 KB/sec 1605 KB/sec 500
    Port: 80: 1399 KB/sec 38 KB/sec 1472 KB/sec 500
    Port: 443: 1456 KB/sec 27 KB/sec 1533 KB/sec 500
    Port: 443: 1457 KB/sec 37 KB/sec 1536 KB/sec 500
    Port: 7255: 1516 KB/sec 28 KB/sec 1597 KB/sec 500
    Port: 7255: 1393 KB/sec 35 KB/sec 1466 KB/sec 500
    Port: 7003: 1386 KB/sec 37 KB/sec 1459 KB/sec 500
    Port: 7003: 1464 KB/sec 40 KB/sec 1541 KB/sec 500
    Port: 7202: 1346 KB/sec 36 KB/sec 1417 KB/sec 500
    Port: 7202: 1447 KB/sec 27 KB/sec 1523 KB/sec 500
    Port: 7499: 1675 KB/sec 42 KB/sec 1764 KB/sec 500
    Port: 7499: 1453 KB/sec 39 KB/sec 1530 KB/sec 500
    Port: 80: 1409 KB/sec 33 KB/sec 1483 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

    someone responded to my post on another thread and linked me here.
  • victorstillwatervictorstillwater Member Posts: 33 Arc User
    edited July 2012
    I seem to be having a really hard time playing STO. Rubberbanding in the tutorial bad.

    Anyway, I can only supply a tracert, as nettest just times out. :(

    I'm in the Philippines, and my ISP is Sky Broadband (http://www.mysky.com.ph/subpages/broadband.aspx)

    TRACERT
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms 1 ms <1 ms 192.168.10.1
    2 17 ms 5 ms 16 ms 172.23.0.1
    3 7 ms 7 ms 16 ms 111.68.59.161
    4 6 ms 7 ms 7 ms 111.68.59.178
    5 19 ms 8 ms 6 ms 111.68.59.177
    6 9 ms 7 ms 9 ms 10GE0-3-3.MND1.skybroadband.com.ph [111.68.59.13
    7]
    7 7 ms 30 ms 17 ms 121.97.49.13
    8 34 ms 34 ms 61 ms 203.208.191.177
    9 56 ms 36 ms 37 ms POS3-8.sngtp-ar2.ix.singtel.com [203.208.172.41]

    10 211 ms 210 ms 213 ms 203.208.171.138
    11 219 ms 202 ms 226 ms xe-1-1-0-0.laxow-dr3.ix.singtel.com [203.208.149
    .121]
    12 216 ms 212 ms 186 ms 203.208.153.46
    13 186 ms 187 ms 192 ms te0-4-0-7.ccr22.lax01.atlas.cogentco.com [154.54
    .84.121]
    14 231 ms 251 ms 251 ms 154.54.27.18
    15 256 ms 256 ms 252 ms te0-0-0-7.ccr22.atl01.atlas.cogentco.com [154.54
    .24.21]
    16 258 ms 273 ms 254 ms 154.54.28.221
    17 274 ms 294 ms 272 ms te0-2-0-2.ccr22.jfk02.atlas.cogentco.com [154.54
    .26.182]
    18 281 ms 256 ms 270 ms 154.54.44.66
    19 310 ms 424 ms 434 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    20 263 ms 256 ms 264 ms 38.111.40.114
    21 262 ms 262 ms 260 ms 208.95.185.41

    Trace complete.
  • imjinscout19imjinscout19 Member Posts: 24 Arc User
    edited July 2012
    This maybe an old thread and I hope I'm posting at the right place,if it needs to be moved,could someone post a forum link where it's supposed to go?.

    Before last last Sunday,I had great gameplay,since then,I've been getting disconnects once every 1-4 minutes on average.
    I've been told that it's because of season 6 patches,my fleet is rather large and I seem to be the one getting the most disconnects.

    Someone suggested that I go in the cryptic file,right click & run as Admin,I did this and it worked for a whole 15 minutes before the dreaded disconnect.This is very bad,especially during elite STFs

    Yesterday I did get to play the Teradome mission without any disconnects.

    Today,the same thing.I ran a speed test and I average around 28bps high,18bps low on download.A friend who plays counterstrike told me that should be alright.

    My connection is through wifi that in my roommate's bedroom,it's on the other side of the house,we don't have the fastest avalible connection through our ISP,that will change.

    I ran the tests suggested here and this is what I came up with,I did not change my IP address yet,any ideas what I need to do?

    I'm pulling my hair out wanting to play,thanks for any response.


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 36 ms 31 ms 58 ms c-71-226-181-1.hsd1.tn.comcast.net [71.226.181.1
    ]
    3 11 ms 14 ms 10 ms te-8-4-ur01.middlevalley.tn.chatta.comcast.net [
    68.85.66.41]
    4 12 ms 11 ms 10 ms te-7-2-ar02.polymer.tn.chatta.comcast.net [68.86
    .190.33]
    5 11 ms 11 ms 11 ms te-7-4-ar01.polymer.tn.chatta.comcast.net [68.86
    .190.5]
    6 59 ms 17 ms 18 ms xe-0-1-2-0-ar01.goodslettvll.tn.nash.comcast.net
    [68.86.176.153]
    7 27 ms 26 ms 27 ms pos-2-1-0-0-cr01.atlanta.ga.ibone.comcast.net [6
    8.86.90.101]
    8 25 ms 25 ms 27 ms pos-0-11-0-0-pe01.56marietta.ga.ibone.comcast.ne
    t [68.86.88.186]
    9 103 ms 201 ms 207 ms te4-2.ccr01.atl02.atlas.cogentco.com [154.54.10.
    233]
    10 38 ms 41 ms 38 ms te0-2-0-5.mpd21.atl01.atlas.cogentco.com [154.54
    .83.205]
    11 40 ms 141 ms 39 ms te0-1-0-6.mpd21.dca01.atlas.cogentco.com [154.54

    .1.226]
    12 47 ms 47 ms 52 ms te0-4-0-1.mpd21.jfk02.atlas.cogentco.com [154.54
    .40.46]
    13 57 ms 53 ms 53 ms te0-4-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .44.18]
    14 55 ms 52 ms 53 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    15 64 ms 54 ms 54 ms 38.111.40.114
    16 55 ms 54 ms 68 ms 208.95.185.41

    Trace complete.

    C:\windows\system32>




    contacting nettest server..
    Local IP: 71.226.181.98
    Ping: 53.6 msec
    Port: 80: 616 KB/sec 19 KB/sec 649 KB/sec 500
    Port: 80: 679 KB/sec 20 KB/sec 718 KB/sec 500
    Port: 443: 699 KB/sec 28 KB/sec 739 KB/sec 500
    Port: 443: 280 KB/sec 8 KB/sec 294 KB/sec 500
    Port: 7255: 578 KB/sec 17 KB/sec 610 KB/sec 500
    Port: 7255: 722 KB/sec 23 KB/sec 762 KB/sec 500
    Port: 7003: 546 KB/sec 16 KB/sec 576 KB/sec 500
    Port: 7003: 852 KB/sec 29 KB/sec 902 KB/sec 500
    Port: 7202: 635 KB/sec 20 KB/sec 670 KB/sec 500
    Port: 7202: 706 KB/sec 23 KB/sec 747 KB/sec 500
    Port: 7499: 774 KB/sec 29 KB/sec 817 KB/sec 500
    Port: 7499: 547 KB/sec 19 KB/sec 576 KB/sec 500
    Port: 80: 665 KB/sec 20 KB/sec 700 KB/sec 500
    Idle NIC bandwidth Send: 2 KB/sec Recv: 0 KB/sec
    hit return to exit
    Uqtzha5.jpg
This discussion has been closed.