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How to Diagnose Lag and Rubberbanding

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Comments

  • ashtakuashtaku Member Posts: 0 Arc User
    edited October 2012
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.10.1
    2 8 ms 7 ms 7 ms 73.165.176.1
    3 7 ms 7 ms 7 ms te-9-1-ur02.exeter.nh.boston.comcast.net [68.87.
    152.53]
    4 8 ms 6 ms 7 ms po-20-ur01.exeter.nh.boston.comcast.net [68.87.1
    45.106]
    5 14 ms 15 ms 15 ms be-64-ar01.needham.ma.boston.comcast.net [68.85.
    69.149]
    6 28 ms 23 ms 23 ms he-2-5-0-0-cr01.newyork.ny.ibone.comcast.net [68
    .86.94.201]
    7 19 ms 22 ms 18 ms pos-0-1-0-0-pe01.111eighthave.ny.ibone.comcast.n
    et [68.86.87.170]
    8 18 ms 21 ms 18 ms te0-0-0-2.ccr22.jfk05.atlas.cogentco.com [154.54
    .11.209]
    9 20 ms 20 ms 18 ms te0-3-0-5.ccr22.jfk02.atlas.cogentco.com [154.54
    .26.65]
    10 25 ms 24 ms 25 ms te0-4-0-3.ccr22.bos01.atlas.cogentco.com [154.54
    .44.66]
    11 128 ms 208 ms 203 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]

    12 35 ms 35 ms 35 ms 38.111.40.114
    13 24 ms 23 ms 25 ms 208.95.185.41

    Hmmm... where have we seen this name before? >:-(
  • goltzhargoltzhar Member Posts: 0 Arc User
    edited October 2012
    What to do when I can't finish nettest ... going on 15 min now..

    Second time... 9min later

    ISP: TELIA (SWEDEN)

    Local IP: TRIBBLE.TRIBBLE.TRIBBLE.TRIBBLE
    Ping: 107.2 msec
    Port: 80: 27 KB/sec 5 KB/sec 206 KB/sec 500
    Port: 80: 17 KB/sec 4 KB/sec 158 KB/sec 500
    Port: 443: 30 KB/sec 4 KB/sec 130 KB/sec 500
    Port: 443: 19 KB/sec 4 KB/sec 167 KB/sec 500
    Port: 7255: 20 KB/sec 6 KB/sec 273 KB/sec 500
    Port: 7255: 23 KB/sec 5 KB/sec 209 KB/sec 500
    Port: 7003: 29 KB/sec 4 KB/sec 170 KB/sec 500
    Port: 7003: 20 KB/sec 4 KB/sec 137 KB/sec 500
    Port: 7202: 21 KB/sec 4 KB/sec 152 KB/sec 500
    Port: 7202: 16 KB/sec 4 KB/sec 158 KB/sec 500
    Port: 7499: 20 KB/sec 5 KB/sec 241 KB/sec 500
    Port: 7499: 19 KB/sec 5 KB/sec 226 KB/sec 500
    Port: 80: 28 KB/sec 5 KB/sec 191 KB/sec 500
    Idle NIC bandwidth Send: 3 KB/sec Recv: 201 KB/sec
    hit return to exit

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 5 ms 4 ms 5 ms gw2-no149.tbcn.telia.com [81.224.251.1]
    3 13 ms 13 ms 13 ms kbn-b3.telia.net [80.91.253.70]
    4 31 ms 31 ms 31 ms te4-7.ccr01.cph01.atlas.cogentco.com [130.117.14.33]
    5 28 ms 28 ms 29 ms te0-0-0-6.ccr22.ham01.atlas.cogentco.com [154.54.62.117]
    6 29 ms 29 ms 29 ms te0-5-0-7.ccr22.ams03.atlas.cogentco.com [154.54.73.105]
    7 41 ms 41 ms 41 ms te0-2-0-7.ccr22.lpl01.atlas.cogentco.com [154.54.37.122]
    8 108 ms 107 ms 109 ms te0-0-0-3.ccr22.bos01.atlas.cogentco.com [154.54.42.101]
    9 111 ms 111 ms 111 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    10 126 ms 128 ms 126 ms 38.111.40.114
    11 107 ms 116 ms 108 ms 208.95.185.41

    Trace complete.

    Possible problem:
    "Some of you might also experience a slower connection to one of our games or services. This is most probably due to several fiber cables being destroyed by the storm in the US east coast area."
  • unkoalaunkoala Member Posts: 0 Arc User
    edited November 2012
    Traza a la direcci?n patchserver.crypticstudios.com [208.95.185.41]
    sobre un m?ximo de 30 saltos:

    1 11 ms 6 ms 7 ms 10.112.128.1
    2 9 ms 8 ms 7 ms 10.119.240.1
    3 13 ms 11 ms 13 ms 10.119.240.101
    4 15 ms 13 ms 11 ms 10.254.1.141
    5 13 ms 13 ms 11 ms 10.254.4.170
    6 19 ms 21 ms 19 ms te1-7.ccr02.vlc01.atlas.cogentco.com [149.6.83.6
    9]
    7 19 ms 23 ms 19 ms te4-7.ccr02.abc02.atlas.cogentco.com [154.54.58.
    57]
    8 19 ms 17 ms 17 ms te0-1-0-1.ccr22.mad05.atlas.cogentco.com [154.54
    .36.149]
    9 36 ms 37 ms 35 ms te0-7-0-14.mpd22.par01.atlas.cogentco.com [130.1
    17.49.97]
    10 44 ms 44 ms 52 ms te0-4-0-6.mpd22.lon13.atlas.cogentco.com [154.54
    .37.189]
    11 * * * Tiempo de espera agotado para esta solicitud.
    12 * * * Tiempo de espera agotado para esta solicitud.
    13 * * * Tiempo de espera agotado para esta solicitud.
    14 * * * Tiempo de espera agotado para esta solicitud.

    That's what i'm getting from Spain (Europe) lately... and the same result directly from my router so... somethings wrong on ALL the servers... because... there was servers on Europe, wasn't there?
  • crabbycabbycrabbycabby Member Posts: 127 Arc User
    edited November 2012
    I have been dealing with annoying lag times and 'pauses' for the past week.
    I thought it was just the season 7 traffic slowing everything down.

    But... In several events today I was the only one that was having lag time problems.

    So my question to all of you is: Are you having lag time issues?

    PS: Here are my tracert and nettest results:

    1 <1 ms <1 ms <1 ms 1.1.168.192.in-addr.arpa [192.168.1.1]
    2 35 ms 28 ms 19 ms 1.204.5.107.in-addr.arpa [107.5.204.1]
    3 9 ms 10 ms 8 ms te-5-1-ur02.pontiac.mi.michigan.comcast.net [68.87.185.45]
    4 10 ms 10 ms 9 ms te-9-3-ur03.pontiac.mi.michigan.comcast.net [68.87.191.138]
    5 11 ms 12 ms 10 ms te-0-5-0-1-ar01.pontiac.mi.michigan.comcast.net [68.87.191.142]
    6 26 ms 23 ms 23 ms he-4-5-0-0-cr01.350ecermak.il.ibone.comcast.net [68.86.90.221]
    7 17 ms 15 ms 17 ms pos-1-5-0-0-pe01.350ecermak.il.ibone.comcast.net [68.86.87.126]
    8 15 ms 15 ms 17 ms te0-4-0-7.ccr22.ord03.atlas.cogentco.com [154.54.12.129]
    9 16 ms 15 ms 16 ms te0-4-0-0.ccr22.ord01.atlas.cogentco.com [154.54.1.97]
    10 38 ms 37 ms 37 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54.24.57]
    11 39 ms 37 ms 36 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    12 53 ms 38 ms 36 ms 114.40.111.38.in-addr.arpa [38.111.40.114]
    13 37 ms 67 ms 37 ms 41.185.95.208.in-addr.arpa [208.95.185.41]

    Trace complete.

    contacting nettest server..
    Local IP: 107.5.207.92
    Ping: 40.6 msec
    Port: 80: 1521 KB/sec 49 KB/sec 1601 KB/sec 500
    Port: 80: 1584 KB/sec 51 KB/sec 1668 KB/sec 500
    Port: 443: 1628 KB/sec 51 KB/sec 1712 KB/sec 500
    Port: 443: 1633 KB/sec 53 KB/sec 1718 KB/sec 500
    Port: 7255: 1606 KB/sec 51 KB/sec 1688 KB/sec 500
    Port: 7255: 1631 KB/sec 51 KB/sec 1716 KB/sec 500
    Port: 7003: 1488 KB/sec 46 KB/sec 1564 KB/sec 500
    Port: 7003: 1651 KB/sec 53 KB/sec 1736 KB/sec 500
    Port: 7202: 1622 KB/sec 52 KB/sec 1705 KB/sec 500
    Port: 7202: 1560 KB/sec 49 KB/sec 1640 KB/sec 500
    Port: 7499: 1689 KB/sec 54 KB/sec 1777 KB/sec 500
    Port: 7499: 1610 KB/sec 52 KB/sec 1693 KB/sec 500
    Port: 80: 1623 KB/sec 52 KB/sec 1709 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
    Proudly F2P
  • simartspoakosimartspoako Member Posts: 2 Arc User
    edited November 2012
    I have problems in logging in and if ever I was able to login... My game play is being rubberbanding really bad... So far with my observation, I experience this issue when I am to the Sol system.

    See my test result below.


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Administrator>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 12 ms 3 ms 5 ms 192.168.0.254
    2 5 ms 4 ms 3 ms 192.168.254.1
    3 31 ms 29 ms 162 ms 180.191.3.1
    4 30 ms 31 ms 31 ms 10.109.9.65
    5 31 ms 30 ms 42 ms 120.28.0.193
    6 33 ms 32 ms 31 ms 120.28.4.86
    7 256 ms 204 ms 201 ms 120.28.0.78
    8 171 ms 171 ms 195 ms te0-7-0-10.1108.ccr22.lax04.atlas.cogentco.com [38.104.210.241]
    9 175 ms 190 ms 171 ms te0-4-0-7.ccr22.lax01.atlas.cogentco.com [154.54.84.121]
    10 211 ms 208 ms 206 ms te0-2-0-3.ccr22.iah01.atlas.cogentco.com [154.54.45.1]
    11 256 ms 306 ms 225 ms te0-0-0-2.ccr22.atl01.atlas.cogentco.com [154.54.5.93]
    12 247 ms 232 ms 232 ms te0-5-0-7.ccr22.dca01.atlas.cogentco.com [154.54.42.201]
    13 292 ms 238 ms 239 ms te0-7-0-14.ccr21.jfk02.atlas.cogentco.com [154.54.41.6]
    14 245 ms 248 ms 245 ms te0-2-0-1.ccr22.bos01.atlas.cogentco.com [154.54.44.94]
    15 279 ms 248 ms 245 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    16 253 ms 260 ms 252 ms 38.111.40.114
    17 246 ms 245 ms 257 ms 208.95.185.41

    Trace complete.

    C:\Users\Administrator>



    contacting nettest server..
    timed out
    hit return to exit
  • simartspoakosimartspoako Member Posts: 2 Arc User
    edited November 2012
    I have problems in logging in and if ever I was able to login... My game play is being rubberbanding really bad... So far with my observation, I experience this issue when I am to the Sol system.

    See my test result below.

    ISP: Globe Tattoo Broadband (Manila, Philippines)

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Administrator>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 12 ms 3 ms 5 ms 192.168.0.254
    2 5 ms 4 ms 3 ms 192.168.254.1
    3 31 ms 29 ms 162 ms 180.191.3.1
    4 30 ms 31 ms 31 ms 10.109.9.65
    5 31 ms 30 ms 42 ms 120.28.0.193
    6 33 ms 32 ms 31 ms 120.28.4.86
    7 256 ms 204 ms 201 ms 120.28.0.78
    8 171 ms 171 ms 195 ms te0-7-0-10.1108.ccr22.lax04.atlas.cogentco.com [38.104.210.241]
    9 175 ms 190 ms 171 ms te0-4-0-7.ccr22.lax01.atlas.cogentco.com [154.54.84.121]
    10 211 ms 208 ms 206 ms te0-2-0-3.ccr22.iah01.atlas.cogentco.com [154.54.45.1]
    11 256 ms 306 ms 225 ms te0-0-0-2.ccr22.atl01.atlas.cogentco.com [154.54.5.93]
    12 247 ms 232 ms 232 ms te0-5-0-7.ccr22.dca01.atlas.cogentco.com [154.54.42.201]
    13 292 ms 238 ms 239 ms te0-7-0-14.ccr21.jfk02.atlas.cogentco.com [154.54.41.6]
    14 245 ms 248 ms 245 ms te0-2-0-1.ccr22.bos01.atlas.cogentco.com [154.54.44.94]
    15 279 ms 248 ms 245 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    16 253 ms 260 ms 252 ms 38.111.40.114
    17 246 ms 245 ms 257 ms 208.95.185.41

    Trace complete.

    C:\Users\Administrator>



    contacting nettest server..
    timed out
    hit return to exit
  • herpderpmanherpderpman Member Posts: 1 Arc User
    edited November 2012
    I am not able to do anything in the Sol system... Can't even send a ticket to a gm :confused:

    ISP: Elisa (Finland)


    contacting nettest server..
    Local IP: XX.TRIBBLE.XX.TRIBBLE
    Ping: 150.0 msec
    Port: 80: 280 KB/sec 77 KB/sec 303 KB/sec 500
    Port: 80: 142 KB/sec 93 KB/sec 159 KB/sec 500
    Port: 443: 389 KB/sec 95 KB/sec 421 KB/sec 500
    Port: 443: 386 KB/sec 94 KB/sec 416 KB/sec 500
    Port: 7255: 429 KB/sec 98 KB/sec 463 KB/sec 500
    Port: 7255: 424 KB/sec 80 KB/sec 458 KB/sec 500
    Port: 7003: 443 KB/sec 77 KB/sec 478 KB/sec 500
    Port: 7003: 392 KB/sec 96 KB/sec 427 KB/sec 500
    Port: 7202: 401 KB/sec 92 KB/sec 436 KB/sec 500
    Port: 7202: 391 KB/sec 79 KB/sec 424 KB/sec 500
    Port: 7499: 455 KB/sec 44 KB/sec 485 KB/sec 500
    Port: 7499: 94 KB/sec 99 KB/sec 114 KB/sec 500
    Port: 80: 133 KB/sec 78 KB/sec 152 KB/sec 500
    Idle NIC bandwidth Send: 45 KB/sec Recv: 9 KB/sec
    hit return to exit


    C:\Users\kurre>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms kotiboksi.Elisa [192.168.100.1]
    2 69 ms 34 ms 33 ms kerker1.fi.elisa.net [88.112.64.1]
    3 30 ms 27 ms 23 ms ge1-1-0.helso-p1.fi.elisa.net [139.97.9.37]
    4 26 ms 21 ms 30 ms ae2.helpa-gw1.fi.elisa.net [139.97.6.250]
    5 36 ms 28 ms 29 ms ae1-10.bbr1.hel2.fi.eunetip.net [213.192.191.53]
    6 30 ms 90 ms 51 ms so7-0-0-0.bbr1.sto1.se.eunetip.net [213.192.191.210]
    7 69 ms 65 ms 40 ms xe-10-2-1.bar1.Stockholm1.Level3.net [213.242.110.169]
    8 32 ms 29 ms 31 ms te0-0-0-4.ccr21.sto01.atlas.cogentco.com [130.117.15.229]
    9 81 ms 31 ms 44 ms te0-2-0-4.ccr21.sto03.atlas.cogentco.com [154.54.58.202]
    10 74 ms 68 ms 78 ms te0-3-0-5.ccr21.ham01.atlas.cogentco.com [154.54.38.29]
    11 60 ms 64 ms 81 ms te0-0-0-3.ccr21.ams03.atlas.cogentco.com [130.117.50.41]
    12 74 ms 73 ms 79 ms te0-4-0-7.ccr22.lpl01.atlas.cogentco.com [154.54.58.70]
    13 139 ms 193 ms 170 ms te0-3-0-3.ccr22.bos01.atlas.cogentco.com [154.54.1.157]
    14 160 ms 207 ms 384 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
    15 175 ms 165 ms 175 ms 38.111.40.114
    16 150 ms 199 ms 138 ms 208.95.185.41

    Trace complete.
  • hanoverhanover Member Posts: 0 Arc User
    edited November 2012
    I feel like I should charge a fee for helping you diagnose your own @#$% product.
    :rolleyes:


    ISP - Cox Communications - Omaha, NE, USA.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\TRIBBLE>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    1 28 ms 30 ms 26 ms 10.100.32.1
    2 27 ms 27 ms 29 ms 68.13.10.105
    3 29 ms 29 ms 27 ms 68.13.8.253
    4 65 ms 26 ms 27 ms mtc1dsrj01-ae4.0.rd.om.cox.net [68.13.14.5]
    5 43 ms 45 ms 43 ms 68.1.5.140
    6 * * 181 ms dpr1-ge-3-0-0-298.dallasequinix.savvis.net [208.173.178.177]
    7 87 ms 53 ms 56 ms dpr1-ge-2-0-0.dallasequinix.savvis.net [204.70.204.146]
    8 47 ms 43 ms 42 ms cr2-tengige0-7-5-0.dallas.savvis.net [204.70.196.29]
    9 91 ms 91 ms 93 ms cr2-tengig-0-15-0-0.NewYork.savvis.net [204.70.196.118]
    10 91 ms 93 ms 90 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
    11 98 ms 97 ms 101 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    12 97 ms 99 ms 100 ms 206.28.97.137
    13 97 ms 99 ms 97 ms internap.Boston.savvis.net [208.172.51.230]
    14 100 ms 104 ms 101 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    15 101 ms 108 ms 107 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
    16 98 ms 97 ms 99 ms 208.95.185.41

    Trace complete.

    contacting nettest server..
    Local IP: xx.xx.xx.TRIBBLE
    Ping: 96.8 msec
    Port: 80: 338 KB/sec 8 KB/sec 358 KB/sec 500
    Port: 80: 131 KB/sec 3 KB/sec 140 KB/sec 500
    Port: 443: 534 KB/sec 10 KB/sec 564 KB/sec 500
    Port: 443: 195 KB/sec 5 KB/sec 208 KB/sec 500
    Port: 7255: 475 KB/sec 8 KB/sec 503 KB/sec 500
    Port: 7255: 487 KB/sec 9 KB/sec 515 KB/sec 500
    Port: 7003: 486 KB/sec 9 KB/sec 514 KB/sec 500
    Port: 7003: 231 KB/sec 5 KB/sec 245 KB/sec 500
    Port: 7202: 461 KB/sec 7 KB/sec 486 KB/sec 500
    Port: 7202: 460 KB/sec 6 KB/sec 486 KB/sec 500
    Port: 7499: 486 KB/sec 8 KB/sec 514 KB/sec 500
    Port: 7499: 529 KB/sec 8 KB/sec 558 KB/sec 500
    Port: 80: 112 KB/sec 2 KB/sec 120 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 2 KB/sec
    Does Arc install a root kit? Ask a Dev today!
  • jason3131972jason3131972 Member Posts: 20 Arc User
    edited November 2012
    im from the US in oklahoma I use att Uverse high speed internet and even if I use the us proxy server it still does this
  • jason3131972jason3131972 Member Posts: 20 Arc User
    edited November 2012
    ok how is this Im not sure what Im looking at here
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\jason>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms homeportal [192.168.1.254]
    2 48 ms 26 ms 25 ms 99-69-110-3.lightspeed.tulsok.sbcglobal.net [99.
    69.110.3]
    3 * * * Request timed out.
    4 * * * Request timed out.
    5 27 ms 26 ms 29 ms 12.83.46.5
    6 36 ms 38 ms 39 ms ggr3.dlstx.ip.att.net [12.122.139.17]
    7 82 ms 80 ms 81 ms 192.205.36.194
    8 79 ms 79 ms 80 ms te0-4-0-3.ccr22.dfw01.atlas.cogentco.com [154.54
    .82.29]
    9 93 ms 92 ms 94 ms te0-3-0-0.mpd22.mci01.atlas.cogentco.com [154.54
    .25.206]
    10 * 67 ms 67 ms te0-4-0-3.mpd22.ord01.atlas.cogentco.com [154.54
    .30.177]
    11 76 ms 76 ms 76 ms te0-1-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .43.190]
    12 77 ms 74 ms 76 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    13 83 ms 89 ms 88 ms 38.111.40.114
    14 76 ms 77 ms 76 ms 208.95.185.41

    Trace complete.
  • lewstelamon01lewstelamon01 Member Posts: 924 Arc User
    edited November 2012
    I have problems in logging in and if ever I was able to login... My game play is being rubberbanding really bad... So far with my observation, I experience this issue when I am to the Sol system.

    See my test result below.

    ISP: Globe Tattoo Broadband (Manila, Philippines)

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Administrator>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 12 ms 3 ms 5 ms 192.168.0.254
    2 5 ms 4 ms 3 ms 192.168.254.1
    3 31 ms 29 ms 162 ms 180.191.3.1
    4 30 ms 31 ms 31 ms 10.109.9.65
    5 31 ms 30 ms 42 ms 120.28.0.193
    6 33 ms 32 ms 31 ms 120.28.4.86
    7 256 ms 204 ms 201 ms 120.28.0.78
    8 171 ms 171 ms 195 ms te0-7-0-10.1108.ccr22.lax04.atlas.cogentco.com [38.104.210.241]
    9 175 ms 190 ms 171 ms te0-4-0-7.ccr22.lax01.atlas.cogentco.com [154.54.84.121]
    10 211 ms 208 ms 206 ms te0-2-0-3.ccr22.iah01.atlas.cogentco.com [154.54.45.1]
    11 256 ms 306 ms 225 ms te0-0-0-2.ccr22.atl01.atlas.cogentco.com [154.54.5.93]
    12 247 ms 232 ms 232 ms te0-5-0-7.ccr22.dca01.atlas.cogentco.com [154.54.42.201]
    13 292 ms 238 ms 239 ms te0-7-0-14.ccr21.jfk02.atlas.cogentco.com [154.54.41.6]
    14 245 ms 248 ms 245 ms te0-2-0-1.ccr22.bos01.atlas.cogentco.com [154.54.44.94]
    15 279 ms 248 ms 245 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    16 253 ms 260 ms 252 ms 38.111.40.114
    17 246 ms 245 ms 257 ms 208.95.185.41

    Trace complete.

    C:\Users\Administrator>



    contacting nettest server..
    timed out
    hit return to exit

    Holy hell at those bolded hop times. Anything over 100 is not good, those numbers are horrid. There's an issue along the way there, I'd be surprised your data is getting to the server intact at all.
    ok how is this Im not sure what Im looking at here
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\jason>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms homeportal [192.168.1.254]
    2 48 ms 26 ms 25 ms 99-69-110-3.lightspeed.tulsok.sbcglobal.net [99.
    69.110.3]
    3 * * * Request timed out.
    4 * * * Request timed out.
    5 27 ms 26 ms 29 ms 12.83.46.5
    6 36 ms 38 ms 39 ms ggr3.dlstx.ip.att.net [12.122.139.17]
    7 82 ms 80 ms 81 ms 192.205.36.194
    8 79 ms 79 ms 80 ms te0-4-0-3.ccr22.dfw01.atlas.cogentco.com [154.54
    .82.29]
    9 93 ms 92 ms 94 ms te0-3-0-0.mpd22.mci01.atlas.cogentco.com [154.54
    .25.206]
    10 * 67 ms 67 ms te0-4-0-3.mpd22.ord01.atlas.cogentco.com [154.54
    .30.177]
    11 76 ms 76 ms 76 ms te0-1-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .43.190]
    12 77 ms 74 ms 76 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    13 83 ms 89 ms 88 ms 38.111.40.114
    14 76 ms 77 ms 76 ms 208.95.185.41

    Trace complete.

    Don't know either, you're getting some hops that are completely timing out, but otherwise, those numbers look fine, if borderline in a couple places.

    ROLL TIDE ROLL
  • jason3131972jason3131972 Member Posts: 20 Arc User
    edited November 2012
    can you explain what a hop time is sorry Im a dumb marine lol not very pc wise but youhand me a nade launcher and a rifle Ill kill a towelhead
  • lewstelamon01lewstelamon01 Member Posts: 924 Arc User
    edited November 2012
    can you explain what a hop time is sorry Im a dumb marine lol not very pc wise but youhand me a nade launcher and a rifle Ill kill a towelhead

    Using the traceroute you provided as an example...
    1 1 ms 1 ms 1 ms homeportal [192.168.1.254]
    2 48 ms 26 ms 25 ms 99-69-110-3.lightspeed.tulsok.sbcglobal.net [99.
    69.110.3]
    3 * * * Request timed out.
    4 * * * Request timed out.

    5 27 ms 26 ms 29 ms 12.83.46.5
    6 36 ms 38 ms 39 ms ggr3.dlstx.ip.att.net [12.122.139.17]
    7 82 ms 80 ms 81 ms 192.205.36.194
    8 79 ms 79 ms 80 ms te0-4-0-3.ccr22.dfw01.atlas.cogentco.com [154.54
    .82.29]
    9 93 ms 92 ms 94 ms te0-3-0-0.mpd22.mci01.atlas.cogentco.com [154.54
    .25.206]
    10 * 67 ms 67 ms te0-4-0-3.mpd22.ord01.atlas.cogentco.com [154.54
    .30.177]
    11 76 ms 76 ms 76 ms te0-1-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .43.190]
    12 77 ms 74 ms 76 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    13 83 ms 89 ms 88 ms 38.111.40.114
    14 76 ms 77 ms 76 ms 208.95.185.41

    Each entry in your trace (the ones marked as 1, 2, and so on) is called a "hop". Think of it as a postal route and those are the stops along the way. The ones I've highlighted in yellow are your problem points. Also, in any hop where you see an asterisk, that's a partial timeout--which means a significant lag in response time.

    ROLL TIDE ROLL
  • pegasussgcpegasussgc Member Posts: 0 Arc User
    edited December 2012
    I've made a thread about the lag I'm getting, I figured I'd post in here as well:

    I've been getting a huge amount of lag, I checked the ping using netgraph and it is fluctuating wildly from 100-3000 ping. Here is a Tracert to the patchserver:

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 8 ms 9 ms 8 ms 10.14.8.1
    3 8 ms 8 ms 8 ms 10.1.1.9
    4 61 ms 201 ms 198 ms 209.221.47.61
    5 108 ms 103 ms 113 ms atl-bb1-geth0-0-0-15.telia.net [213.248.90.29]
    6 118 ms 119 ms 137 ms ash-bb1-link.telia.net [80.91.252.213]
    7 123 ms 116 ms 121 ms te0-7-0-6.mpd21.iad02.atlas.cogentco.com [154.54
    .10.57]
    8 130 ms 125 ms 122 ms te0-2-0-4.mpd21.dca01.atlas.cogentco.com [154.54
    .26.113]
    9 58 ms 63 ms * te0-7-0-2.mpd21.jfk02.atlas.cogentco.com [154.54
    .3.46]
    10 * 60 ms 51 ms te0-0-0-1.ccr21.bos01.atlas.cogentco.com [154.54
    .6.1]
    11 47 ms 45 ms 49 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    12 62 ms 70 ms 57 ms 38.111.40.114
    13 47 ms 61 ms 48 ms 208.95.185.41

    Trace complete.

    Here are the Nettest results:

    contacting nettest server..
    Local IP: ******* - I'm hiding this
    Ping: 130.5 msec
    Port: 80: 13 KB/sec 8 KB/sec 15 KB/sec 500
    Port: 80: 32 KB/sec 2 KB/sec 36 KB/sec 500
    Port: 443: 28 KB/sec 10 KB/sec 110 KB/sec 500
    Port: 443: 24 KB/sec 6 KB/sec 57 KB/sec 500
    Port: 7255: 28 KB/sec 4 KB/sec 32 KB/sec 500
    Port: 7255: timed out
    Port: 7003: 29 KB/sec 3 KB/sec 49 KB/sec 500
    Port: 7003: 30 KB/sec 2 KB/sec 35 KB/sec 500
    Port: 7202: timed out
    Port: 7202: 21 KB/sec 3 KB/sec 34 KB/sec 500
    Port: 7499: 33 KB/sec 2 KB/sec 37 KB/sec 500
    Port: 7499: 36 KB/sec 3 KB/sec 41 KB/sec 500
    Port: 80: 38 KB/sec 2 KB/sec 41 KB/sec 500
    Idle NIC bandwidth Send: 1 KB/sec Recv: 0 KB/sec
    hit return to exit

    My ISP is Northland Cable and I'm located near Savannah, GA.

    Here is a Pingtest from pingtest.net:
    http://www.pingtest.net/result/73275626.png

    Here is a Speedtest:
    http://www.speedtest.net/result/2347373763.png

    I've tried bypassing the router and switching the routers, no luck. I've got STO installed on a Desktop and a Laptop and the lag is happening on both.

    Anyone got any ideas of what could be going on?

    Before Season 7 I was not having any issues with lag, ever since it began its been horrible a lot of the time. Every once in a while I get some time to play when there's no lag, but it seems those times are coming less and less often.
  • ussmongooseussmongoose Member Posts: 69 Arc User
    edited December 2012
    I ran nettest.exe after noticing that I been getting a lot of lag resently and not sure what is going on.

    Here are the results, if I understand the original post this is bad...I believe.

    If someone could confirm. My ISP is Road Runner Bright House Tampa.

    contacting nettest server..
    Local IP: 70.127.35.95
    Ping: 176.5 msec
    Port: 80: 22 KB/sec 3 KB/sec 102 KB/sec 500
    Port: 80: timed out
    Port: 443: 19 KB/sec 2 KB/sec 59 KB/sec 500
    Port: 443: 19 KB/sec 3 KB/sec 65 KB/sec 500
    Port: 7255: 20 KB/sec 2 KB/sec 32 KB/sec 500
    Port: 7255: 26 KB/sec 2 KB/sec 38 KB/sec 500
    Port: 7003: 26 KB/sec 2 KB/sec 39 KB/sec 500
    Port: 7003: 33 KB/sec 2 KB/sec 45 KB/sec 500
    Port: 7202: 29 KB/sec 2 KB/sec 41 KB/sec 500
    Port: 7202: 30 KB/sec 2 KB/sec 42 KB/sec 500
    Port: 7499: 21 KB/sec 2 KB/sec 32 KB/sec 500
    Port: 7499: 23 KB/sec 2 KB/sec 34 KB/sec 500
    Port: 80: 30 KB/sec 2 KB/sec 43 KB/sec 500
    Idle NIC bandwidth Send: 2 KB/sec Recv: 10 KB/sec
    hit return to exit
  • lewstelamon01lewstelamon01 Member Posts: 924 Arc User
    edited December 2012
    I ran nettest.exe after noticing that I been getting a lot of lag resently and not sure what is going on.

    Here are the results, if I understand the original post this is bad...I believe.

    If someone could confirm. My ISP is Road Runner Bright House Tampa.

    contacting nettest server..
    Local IP: 70.127.35.95
    Ping: 176.5 msec
    Port: 80: 22 KB/sec 3 KB/sec 102 KB/sec 500
    Port: 80: timed out
    Port: 443: 19 KB/sec 2 KB/sec 59 KB/sec 500
    Port: 443: 19 KB/sec 3 KB/sec 65 KB/sec 500
    Port: 7255: 20 KB/sec 2 KB/sec 32 KB/sec 500
    Port: 7255: 26 KB/sec 2 KB/sec 38 KB/sec 500
    Port: 7003: 26 KB/sec 2 KB/sec 39 KB/sec 500
    Port: 7003: 33 KB/sec 2 KB/sec 45 KB/sec 500
    Port: 7202: 29 KB/sec 2 KB/sec 41 KB/sec 500
    Port: 7202: 30 KB/sec 2 KB/sec 42 KB/sec 500
    Port: 7499: 21 KB/sec 2 KB/sec 32 KB/sec 500
    Port: 7499: 23 KB/sec 2 KB/sec 34 KB/sec 500
    Port: 80: 30 KB/sec 2 KB/sec 43 KB/sec 500
    Idle NIC bandwidth Send: 2 KB/sec Recv: 10 KB/sec
    hit return to exit

    Eww...RR Tampa Bay...been there done that, I'm afraid.

    Anyway, yeah, those numbers are terribad. Might wanna have a talk and make sure they aren't massively throttling your connection.

    ROLL TIDE ROLL
  • ussmongooseussmongoose Member Posts: 69 Arc User
    edited December 2012
    Thank you, it was terrible last night, I am suppose to have the highest connection speed they offer. I guess a call into tech support, wish me luck.
  • ussmongooseussmongoose Member Posts: 69 Arc User
    edited December 2012
    Well After talking with Tech support at RR Tampabay, They saw errors and reset things on there end along with me doing a full power/remove battery reset of the modem on my end now am getting the following number.

    Thanks to all who responded.

    contacting nettest server..
    Local IP: ##.##.##.##
    Ping: 68.2 msec
    Port: 80: 643 KB/sec 23 KB/sec 697 KB/sec 500
    Port: 80: 635 KB/sec 21 KB/sec 684 KB/sec 500
    Port: 443: 665 KB/sec 17 KB/sec 713 KB/sec 500
    Port: 443: 658 KB/sec 20 KB/sec 709 KB/sec 500
    Port: 7255: 716 KB/sec 15 KB/sec 769 KB/sec 500
    Port: 7255: 718 KB/sec 24 KB/sec 774 KB/sec 500
    Port: 7003: 742 KB/sec 23 KB/sec 809 KB/sec 500
    Port: 7003: 670 KB/sec 21 KB/sec 730 KB/sec 500
    Port: 7202: 765 KB/sec 25 KB/sec 838 KB/sec 500
    Port: 7202: 553 KB/sec 17 KB/sec 602 KB/sec 500
    Port: 7499: 790 KB/sec 24 KB/sec 873 KB/sec 500
    Port: 7499: 653 KB/sec 22 KB/sec 728 KB/sec 500
    Port: 80: 761 KB/sec 24 KB/sec 842 KB/sec 500
    Idle NIC bandwidth Send: 2 KB/sec Recv: 3 KB/sec
    hit return to exit
  • andymartens23andymartens23 Member Posts: 2 Arc User
    edited December 2012
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 15 ms 15 ms 15 ms tl12sj.wp.shawcable.net [64.59.177.98]
    3 15 ms 15 ms 15 ms rc1nr-tge0-2-5-0.wp.shawcable.net [66.163.73.193
    ]
    4 31 ms 35 ms 35 ms rc1so-ge2-0-0-1.cg.shawcable.net [66.163.77.202]

    5 25 ms 27 ms 24 ms xe-9-2-0.edge4.Chicago3.Level3.net [4.53.98.49]

    6 25 ms 29 ms 25 ms vlan51.ebr1.Chicago2.Level3.net [4.69.138.158]
    7 32 ms 24 ms 40 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
    8 24 ms 27 ms 25 ms ae-14-51.car4.Chicago1.Level3.net [4.69.138.6]
    9 27 ms 26 ms 24 ms te0-3-0-1.ccr22.ord03.atlas.cogentco.com [154.54
    .13.9]
    10 25 ms 25 ms 25 ms te0-3-0-5.ccr22.ord01.atlas.cogentco.com [154.54
    .43.233]
    11 47 ms 55 ms 47 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .24.57]
    12 50 ms 60 ms 49 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 47 ms 49 ms 52 ms 38.111.40.114
    14 46 ms 51 ms 57 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>

    My ISP is Shaw Cable and I'm in Winnipeg , Manitoba , Canada


    and my nettest

    unable to allocate performance buffer
    contacting nettest server..
    Local IP: 24.78.228.225
    Ping: 428.7 msec
    Port: 80: 265 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 147 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 137 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 127 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 187 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 420 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 168 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 4 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 76 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 305 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 175 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 142 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 479 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • lewstelamon01lewstelamon01 Member Posts: 924 Arc User
    edited December 2012
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 15 ms 15 ms 15 ms tl12sj.wp.shawcable.net [64.59.177.98]
    3 15 ms 15 ms 15 ms rc1nr-tge0-2-5-0.wp.shawcable.net [66.163.73.193
    ]
    4 31 ms 35 ms 35 ms rc1so-ge2-0-0-1.cg.shawcable.net [66.163.77.202]

    5 25 ms 27 ms 24 ms xe-9-2-0.edge4.Chicago3.Level3.net [4.53.98.49]

    6 25 ms 29 ms 25 ms vlan51.ebr1.Chicago2.Level3.net [4.69.138.158]
    7 32 ms 24 ms 40 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
    8 24 ms 27 ms 25 ms ae-14-51.car4.Chicago1.Level3.net [4.69.138.6]
    9 27 ms 26 ms 24 ms te0-3-0-1.ccr22.ord03.atlas.cogentco.com [154.54
    .13.9]
    10 25 ms 25 ms 25 ms te0-3-0-5.ccr22.ord01.atlas.cogentco.com [154.54
    .43.233]
    11 47 ms 55 ms 47 ms te0-3-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .24.57]
    12 50 ms 60 ms 49 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 47 ms 49 ms 52 ms 38.111.40.114
    14 46 ms 51 ms 57 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>

    My ISP is Shaw Cable and I'm in Winnipeg , Manitoba , Canada


    and my nettest

    unable to allocate performance buffer
    contacting nettest server..
    Local IP: 24.78.228.225
    Ping: 428.7 msec
    Port: 80: 265 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 147 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 137 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 127 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 187 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 420 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 168 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 4 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 76 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 305 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 175 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 142 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 479 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    Contact your ISP as in the example above yours. Those nettest numbers are atrocious.

    As also outlined in the OP of this thread, try releasing and renewing your IP.

    Open a command prompt, type ipconfig /release Wait a few seconds, then at the next prompt, type ipconfig /renew. You may also have to contact your ISP to obtain a new IP address. (especially if your IP is static).

    Normal for columns 1-3 should be 300-500KB/s and column 2 should be about 20 KB/s.

    What gets me is that even your port 80 (standard HTTP) port is a little off. Whatever the hell it's pinging, too, as bolded above...it's taking a stupidly long time to get there...

    Also, as a commonsensical security precaution, black out your local IP.

    ROLL TIDE ROLL
  • adeonhawkwoodadeonhawkwood Member Posts: 49 Arc User
    edited December 2012
    I'm having exactly the same problem. It started on Friday. Sometimes the game will be fine but then it gets into a setup where it basically stops responding to commands. I (generally) seem to still be receiving data from the server regarding my environment (i.e. other players and NPCs keep moving on my screen) and the chat system continues to work fine but any commands I send take several minutes to show a response.

    I ran the tests in the OP and the tracert was fine the nettest results were similar to those reported by others.

    I don't think that this is an ISP problem unless we're all on the same ISP, I'm using Comcast Cable in California.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 2 ms 2 ms
    2 47 ms 25 ms 29 ms
    3 11 ms 10 ms 11 ms te-8-3-ur06.pleasanton.ca.sfba.comcast.net [68.8
    7.196.101]
    4 22 ms 21 ms 22 ms te-0-2-0-7-ar01.oakland.ca.sfba.comcast.net [69.
    139.198.30]
    5 17 ms 23 ms 25 ms te-0-1-0-5-cr01.seattle.wa.ibone.comcast.net [68
    .86.90.121]
    6 25 ms 22 ms 19 ms pos-0-6-0-0-cr01.sanjose.ca.ibone.comcast.net [6
    8.86.86.202]
    7 17 ms 18 ms 19 ms pos-0-5-0-0-pe01.529bryant.ca.ibone.comcast.net
    [68.86.88.2]
    8 64 ms 65 ms 64 ms te0-7-0-0.ccr21.sjc04.atlas.cogentco.com [154.54
    .11.185]
    9 66 ms 66 ms 71 ms te0-0-0-6.ccr21.sfo01.atlas.cogentco.com [154.54
    .7.173]
    10 62 ms * 65 ms te0-4-0-3.mpd22.mci01.atlas.cogentco.com [154.54
    .45.85]
    11 79 ms * 74 ms te0-3-0-7.mpd22.ord01.atlas.cogentco.com [154.54
    .84.86]
    12 106 ms 132 ms 103 ms te0-1-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .6.21]
    13 104 ms 104 ms 112 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 125 ms 124 ms 122 ms 38.111.40.114
    15 109 ms 104 ms 108 ms 208.95.185.41

    Trace complete.

    contacting nettest server..
    Local IP:
    Ping: 96.8 msec
    Port: 80: 123 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 371 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 389 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 427 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 382 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 446 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 484 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 413 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 496 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 419 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 375 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 403 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 368 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • azntrigboiazntrigboi Member Posts: 139 Arc User
    edited December 2012
    I'm having the same issues here. The game will just be completely unresponsive or have massive rubberbanding. By the end of it, I usually just get disconnected. It's making the game pretty much unplayable.

    The results of the two tests are below.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    3 8 ms 9 ms * te-6-7-ur08.sacramento.ca.ccal.comcast.net [69.1
    39.197.245]
    4 8 ms 9 ms 10 ms te-0-2-0-0-ar03.sacramento.ca.sacra.comcast.net
    [68.87.200.189]
    5 10 ms 10 ms 11 ms pos-0-1-0-0-cr01.sacramento.ca.ibone.comcast.net
    [68.86.90.133]
    6 16 ms 15 ms 15 ms pos-0-9-0-0-cr01.sanjose.ca.ibone.comcast.net [6
    8.86.85.181]
    7 15 ms 13 ms 13 ms pos-0-2-0-0-pe01.529bryant.ca.ibone.comcast.net
    [68.86.87.6]
    8 55 ms 55 ms 54 ms te0-7-0-12.ccr21.sjc04.atlas.cogentco.com [154.5
    4.11.109]
    9 63 ms 47 ms 48 ms te0-0-0-6.ccr21.sfo01.atlas.cogentco.com [154.54
    .7.173]
    10 56 ms 64 ms 60 ms te0-3-0-1.ccr22.mci01.atlas.cogentco.com [154.54
    .6.41]
    11 71 ms 69 ms 70 ms te0-3-0-7.mpd22.ord01.atlas.cogentco.com [154.54
    .84.86]
    12 100 ms 103 ms 94 ms te0-1-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .43.190]
    13 165 ms 216 ms 207 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 94 ms 107 ms 91 ms 38.111.40.114
    15 91 ms 95 ms 91 ms 208.95.185.41

    contacting nettest server..
    Local IP:
    Ping: 176.5 msec
    Port: 80: 155 KB/sec 10 KB/sec 167 KB/sec 500
    Port: 80: 377 KB/sec 17 KB/sec 399 KB/sec 500
    Port: 443: 39 KB/sec 6 KB/sec 131 KB/sec 500
    Port: 443: 177 KB/sec 10 KB/sec 196 KB/sec 500
    Port: 7255: 474 KB/sec 30 KB/sec 1333 KB/sec 500
    Port: 7255: 528 KB/sec 29 KB/sec 556 KB/sec 500
    Port: 7003: 109 KB/sec 11 KB/sec 117 KB/sec 500
    Port: 7003: 155 KB/sec 11 KB/sec 168 KB/sec 500
    Port: 7202: timed out
    Port: 7202: 474 KB/sec 20 KB/sec 503 KB/sec 500
    Port: 7499: 462 KB/sec 37 KB/sec 1561 KB/sec 500
    Port: 7499: 573 KB/sec 24 KB/sec 606 KB/sec 500
    Port: 80: 507 KB/sec 15 KB/sec 537 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
  • lewstelamon01lewstelamon01 Member Posts: 924 Arc User
    edited December 2012
    azntrigboi wrote: »
    I'm having the same issues here. The game will just be completely unresponsive or have massive rubberbanding. By the end of it, I usually just get disconnected. It's making the game pretty much unplayable.

    The results of the two tests are below.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 23 ms 8 ms 96.120.14.113
    3 8 ms 9 ms * te-6-7-ur08.sacramento.ca.ccal.comcast.net [69.1
    39.197.245]
    4 8 ms 9 ms 10 ms te-0-2-0-0-ar03.sacramento.ca.sacra.comcast.net
    [68.87.200.189]
    5 10 ms 10 ms 11 ms pos-0-1-0-0-cr01.sacramento.ca.ibone.comcast.net
    [68.86.90.133]
    6 16 ms 15 ms 15 ms pos-0-9-0-0-cr01.sanjose.ca.ibone.comcast.net [6
    8.86.85.181]
    7 15 ms 13 ms 13 ms pos-0-2-0-0-pe01.529bryant.ca.ibone.comcast.net
    [68.86.87.6]
    8 55 ms 55 ms 54 ms te0-7-0-12.ccr21.sjc04.atlas.cogentco.com [154.5
    4.11.109]
    9 63 ms 47 ms 48 ms te0-0-0-6.ccr21.sfo01.atlas.cogentco.com [154.54
    .7.173]
    10 56 ms 64 ms 60 ms te0-3-0-1.ccr22.mci01.atlas.cogentco.com [154.54
    .6.41]
    11 71 ms 69 ms 70 ms te0-3-0-7.mpd22.ord01.atlas.cogentco.com [154.54
    .84.86]
    12 100 ms 103 ms 94 ms te0-1-0-6.ccr21.bos01.atlas.cogentco.com [154.54
    .43.190]
    13 165 ms 216 ms 207 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]

    14 94 ms 107 ms 91 ms 38.111.40.114
    15 91 ms 95 ms 91 ms 208.95.185.41

    contacting nettest server..
    Local IP:
    Ping: 176.5 msec
    Port: 80: 155 KB/sec 10 KB/sec 167 KB/sec 500
    Port: 80: 377 KB/sec 17 KB/sec 399 KB/sec 500
    Port: 443: 39 KB/sec 6 KB/sec 131 KB/sec 500
    Port: 443: 177 KB/sec 10 KB/sec 196 KB/sec 500
    Port: 7255: 474 KB/sec 30 KB/sec 1333 KB/sec 500
    Port: 7255: 528 KB/sec 29 KB/sec 556 KB/sec 500
    Port: 7003: 109 KB/sec 11 KB/sec 117 KB/sec 500
    Port: 7003: 155 KB/sec 11 KB/sec 168 KB/sec 500
    Port: 7202: timed out
    Port: 7202: 474 KB/sec 20 KB/sec 503 KB/sec 500
    Port: 7499: 462 KB/sec 37 KB/sec 1561 KB/sec 500
    Port: 7499: 573 KB/sec 24 KB/sec 606 KB/sec 500
    Port: 80: 507 KB/sec 15 KB/sec 537 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

    Bolded hop in your traceroute has been shown to be problematic on several traces by several players (I['ve posted this after having run more than a dozen traces over several times of day on the global forums). Sandy hit right before S7 went live, so I wouldn't be the least bit surprised to be shown there was a major bottleneck in that relay.

    Also, your nettest is extremely spotty on many ports. A hardware reset might clear that up, if you get those same nettest results after a full hardware reset/power cycle, a talk with your ISP may be in order.

    If you installed via the website (as opposed to having had a boxed copy of the game some time ago), make sure PMB is not installed/not running on your PC. PMB runs as a limited P2P client, and will allow other users to download the STO installer from your PC, as well as any other game installer that utilizes PMB for downloading, which will in turn eat up bandwidth like Pac-Man eating pellets.

    And for the sake of security, hide your local IP in your nettest results....
    I'm having exactly the same problem. It started on Friday. Sometimes the game will be fine but then it gets into a setup where it basically stops responding to commands. I (generally) seem to still be receiving data from the server regarding my environment (i.e. other players and NPCs keep moving on my screen) and the chat system continues to work fine but any commands I send take several minutes to show a response.

    I ran the tests in the OP and the tracert was fine the nettest results were similar to those reported by others.

    I don't think that this is an ISP problem unless we're all on the same ISP, I'm using Comcast Cable in California.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 2 ms 2 ms 192.168.1.1
    2 47 ms 25 ms 29 ms 24.5.136.1
    3 11 ms 10 ms 11 ms te-8-3-ur06.pleasanton.ca.sfba.comcast.net [68.8
    7.196.101]
    4 22 ms 21 ms 22 ms te-0-2-0-7-ar01.oakland.ca.sfba.comcast.net [69.
    139.198.30]
    5 17 ms 23 ms 25 ms te-0-1-0-5-cr01.seattle.wa.ibone.comcast.net [68
    .86.90.121]
    6 25 ms 22 ms 19 ms pos-0-6-0-0-cr01.sanjose.ca.ibone.comcast.net [6
    8.86.86.202]
    7 17 ms 18 ms 19 ms pos-0-5-0-0-pe01.529bryant.ca.ibone.comcast.net
    [68.86.88.2]
    8 64 ms 65 ms 64 ms te0-7-0-0.ccr21.sjc04.atlas.cogentco.com [154.54
    .11.185]
    9 66 ms 66 ms 71 ms te0-0-0-6.ccr21.sfo01.atlas.cogentco.com [154.54
    .7.173]
    10 62 ms * 65 ms te0-4-0-3.mpd22.mci01.atlas.cogentco.com [154.54
    .45.85]
    11 79 ms * 74 ms te0-3-0-7.mpd22.ord01.atlas.cogentco.com [154.54
    .84.86]
    12 106 ms 132 ms 103 ms te0-1-0-1.ccr22.bos01.atlas.cogentco.com [154.54
    .6.21]
    13 104 ms 104 ms 112 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 125 ms 124 ms 122 ms 38.111.40.114
    15 109 ms 104 ms 108 ms 208.95.185.41

    Trace complete.

    contacting nettest server..
    Local IP:
    Ping: 96.8 msec
    Port: 80: 123 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 371 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 389 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 427 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 382 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 446 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 484 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 413 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 496 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 419 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 375 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 403 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 368 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    You've got a couple of partial misses in your trace (indicated by the asterisks, each hop on the trace receives three packets). That might explain the bit of lag time in your commands, but I can't be completely sure. The last few hops are a little high but not completely problematic.

    Same as the above poster too: Unless you wish to unwittingly invite hackers into your PC, block out your local IP in your nettest results

    ROLL TIDE ROLL
  • adeonhawkwoodadeonhawkwood Member Posts: 49 Arc User
    edited December 2012
    Also, your nettest is extremely spotty on many ports. A hardware reset might clear that up, if you get those same nettest results after a full hardware reset/power cycle, a talk with your ISP may be in order.
    I'm pretty confident that it's not my hardware. Mostly because STO is the only game where I'm having this issue. I've been playing a number of other online games today (since STO is virtually unplayable) and have not been having any lag issues in any of them, it's just STO.
    If you installed via the website (as opposed to having had a boxed copy of the game some time ago), make sure PMB is not installed/not running on your PC. PMB runs as a limited P2P client, and will allow other users to download the STO installer from your PC, as well as any other game installer that utilizes PMB for downloading, which will in turn eat up bandwidth like Pac-Man eating pellets.
    I'll check and disable it on principle but see above comments regarding other games.
    And for the sake of security, hide your local IP in your nettest results....
    Fair enough, mind not quoting it then?
  • lewstelamon01lewstelamon01 Member Posts: 924 Arc User
    edited December 2012
    I'm pretty confident that it's not my hardware. Mostly because STO is the only game where I'm having this issue. I've been playing a number of other online games today (since STO is virtually unplayable) and have not been having any lag issues in any of them, it's just STO.


    I'll check and disable it on principle but see above comments regarding other games.


    Fair enough, mind not quoting it then?

    Other games aren't nearly as network intensive as STO.

    At any rate, those nettest numbers shouldn't be all over the place like that. Those numbers may not be the fault of your hardware, and it's at least worth a call to your ISP to find out why they're nowhere near consistent.

    I've edited the IP addresses out of my quotes, but my statement still stands about other users remembering to block out their local IP when they post their nettest results.

    ROLL TIDE ROLL
  • cmdrfreckles82cmdrfreckles82 Member Posts: 0 Arc User
    edited December 2012
    NorCal Comcast user here, my husband and I are both having horrible lag/rubberbanding/server disconnects, just since the last patch. Before that everything was fine.

    Trace:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 13 ms 10 ms 9 ms [local IP]
    3 11 ms 9 ms 15 ms te-7-8-ur09.sacramento.ca.ccal.comcast.net [68.85.120.129]
    4 10 ms 9 ms 11 ms te-9-2-ur08.sacramento.ca.ccal.comcast.net [68.87.221.49]
    5 10 ms 11 ms 11 ms te-0-2-0-0-ar03.sacramento.ca.sacra.comcast.net [68.87.200.189]
    6 10 ms 11 ms 15 ms pos-0-4-0-0-cr01.sacramento.ca.ibone.comcast.net [68.86.90.21]
    7 16 ms 16 ms 29 ms pos-0-7-0-0-cr01.sanjose.ca.ibone.comcast.net [68.86.85.46]
    8 15 ms 15 ms 17 ms pos-0-2-0-0-pe01.529bryant.ca.ibone.comcast.net [68.86.87.6]
    9 15 ms 13 ms 15 ms te0-7-0-12.ccr21.sjc04.atlas.cogentco.com [154.54.11.109]
    10 15 ms 15 ms 13 ms te0-0-0-6.ccr21.sfo01.atlas.cogentco.com [154.54.7.173]
    11 59 ms 59 ms 61 ms te0-1-0-2.ccr21.mci01.atlas.cogentco.com [154.54.24.118]
    12 80 ms 71 ms 71 ms te0-5-0-4.ccr22.ord01.atlas.cogentco.com [154.54.45.150]
    13 94 ms 93 ms 93 ms te0-1-0-6.ccr22.bos01.atlas.cogentco.com [154.54.43.206]
    14 93 ms 93 ms 93 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    15 99 ms 93 ms 103 ms 38.111.40.114
    16 93 ms 93 ms 94 ms 208.95.185.41

    Trace complete.

    And the nettest:

    contacting nettest server..

    Local IP: [redacted]
    Ping: 90.9 msec
    Port: 80: 341 KB/sec 12 KB/sec 359 KB/sec 500
    Port: 80: 77 KB/sec 4 KB/sec 83 KB/sec 500
    Port: 443: 465 KB/sec 18 KB/sec 490 KB/sec 500
    Port: 443: 385 KB/sec 17 KB/sec 406 KB/sec 500
    Port: 7255: 302 KB/sec 15 KB/sec 323 KB/sec 500
    Port: 7255: 302 KB/sec 15 KB/sec 320 KB/sec 500
    Port: 7003: 422 KB/sec 19 KB/sec 448 KB/sec 500
    Port: 7003: 114 KB/sec 7 KB/sec 122 KB/sec 500
    Port: 7202: 144 KB/sec 7 KB/sec 153 KB/sec 500
    Port: 7202: 381 KB/sec 17 KB/sec 408 KB/sec 500
    Port: 7499: 123 KB/sec 8 KB/sec 131 KB/sec 500
    Port: 7499: 254 KB/sec 8 KB/sec 271 KB/sec 500
    Port: 80: 301 KB/sec 15 KB/sec 318 KB/sec 500
    Idle NIC bandwidth Send: 2 KB/sec Recv: 3 KB/sec
    hit return to exit
  • je11yfishje11yfish Member Posts: 43 Arc User
    edited December 2012
    issue resolved
  • hanoverhanover Member Posts: 0 Arc User
    edited December 2012
    Other games aren't nearly as network intensive as STO.

    Then maybe the STO people can sort their **** out instead of giving us all this hoop-jumping and useless "solutions."

    :mad:
    Does Arc install a root kit? Ask a Dev today!
  • evil70thevil70th Member Posts: 1,017 Arc User
    edited December 2012
    I am using Cox Communication and here is my results;

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms (My IP)
    2 * * * Request timed out.
    3 6 ms 5 ms 5 ms ip68-6-12-190.sd.sd.cox.net [68.6.12.190]
    4 6 ms 6 ms 5 ms elcnsysc01-tec-141.sd.sd.cox.net [68.6.8.58]
    5 6 ms 5 ms 5 ms fed1sysc01-gex0901.sd.sd.cox.net [68.6.8.100]
    6 23 ms 23 ms 23 ms 68.1.5.129
    7 32 ms 32 ms 32 ms dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [208.173.170.1]
    8 39 ms 33 ms 33 ms cr1-tenge-0-3-5-0.sanfrancisco.savvis.net [204.70.200.198]
    9 72 ms 72 ms 72 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.34]
    10 70 ms 71 ms 71 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
    11 79 ms 77 ms 76 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    12 76 ms 75 ms 76 ms 206.28.97.137
    13 176 ms 85 ms 80 ms internap.Boston.savvis.net [208.172.51.230]
    14 164 ms 160 ms 166 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]

    15 77 ms 78 ms 78 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
    16 77 ms 77 ms 77 ms 208.95.185.41

    Trace complete.

    The information marked in orange seems to run through the area lewstelamon01 described earlier as running through the area hit by Sandy. I also would like to note that I had no latency issues prior to the season 7 release.

    Brian
  • lewstelamon01lewstelamon01 Member Posts: 924 Arc User
    edited December 2012
    evil70th wrote: »
    I am using Cox Communication and here is my results;

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms (My IP)
    2 * * * Request timed out.
    3 6 ms 5 ms 5 ms ip68-6-12-190.sd.sd.cox.net [68.6.12.190]
    4 6 ms 6 ms 5 ms elcnsysc01-tec-141.sd.sd.cox.net [68.6.8.58]
    5 6 ms 5 ms 5 ms fed1sysc01-gex0901.sd.sd.cox.net [68.6.8.100]
    6 23 ms 23 ms 23 ms 68.1.5.129
    7 32 ms 32 ms 32 ms dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [208.173.170.1]
    8 39 ms 33 ms 33 ms cr1-tenge-0-3-5-0.sanfrancisco.savvis.net [204.70.200.198]
    9 72 ms 72 ms 72 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.34]
    10 70 ms 71 ms 71 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
    11 79 ms 77 ms 76 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    12 76 ms 75 ms 76 ms 206.28.97.137
    13 176 ms 85 ms 80 ms internap.Boston.savvis.net [208.172.51.230]
    14 164 ms 160 ms 166 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]

    15 77 ms 78 ms 78 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
    16 77 ms 77 ms 77 ms 208.95.185.41

    Trace complete.



    The information marked in orange seems to run through the area lewstelamon01 described earlier as running through the area hit by Sandy. I also would like to note that I had no latency issues prior to the season 7 release.

    Brian

    True, but those numbers aren't completely problematic there, except in hop 14. I'll point out, though, that I'd run several traces over a period of time when I posted that commentary and got wildly variable results...but yes, they were in that zone.

    ROLL TIDE ROLL
This discussion has been closed.