I have also tryied force verify and enable...also safe mode and nothing has worcked....after the Cryptic screen all the gets black and then the game crash and is closed....fix it please :'(
Same issue persists. Windows 7,16GB Ram, NVIDIA GT430 graphics card, up to date drivers. Sims 4 runs with no issues, Neverwinter must be ran in Safe Mode on my computer for it to work. Preview did not crash last night when I checked, but it did make my graphics completely horrid and pixelated, I had written my settings down in case I had to reconfigure them with this patch. So I will continue to operate in Safe Mode for the time being...
"I don't know, I'm making it up as I go..." Featured Foundry Quest:Whispers of an Ancient Evil [v3] - NW-DQ4WKW6ZG Foundry Quest: Harper Chronicles: Blacklake - NW-DCPA4W2Q5
I too would like clarification about PMing the DXdiag report to Panderus. I had mine ready but it would have made for one huge post. So I attached it and submitted it with a ticket in technical support.
Issue is not fixed, made worse by the fact the frozen Neverwinter splash screen will not close... Even launched in safe mode and after force verify.
I didn't hope for much and still ended up disappointed.
No joy from patch. Still dies after Loading screen bar gets about 50% of the way. One difference is the GameClient32.exe leaves my monitor in a low resolution until I close the process in Task Manager.
Do you know how many times this has been suggested in both threads?
Have you read the comments?
Yes, we've updated or looked for updates for our drivers.
0
kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
Emergency maintenance in the morning to address this. Sit tight.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
Havn't been able to load the game since mod7. HOWEVER, I decided to get rid of the invasive no respect for privacy windows 10 and return to windows 7 and after patching today it worked. I tried the test server patch last night with windows 10 and it still didn't work, and the game had stopped working on windows 7 before changing to windows 10. So I would guess something was set back to a factory default with the windows 10 downgrade and it allowed the game to work.
But looks like they are fixing it so..
0
zebularMember, Neverwinter Moderator, NW M9 PlaytestPosts: 15,270Community Moderator
... I decided to get rid of the invasive no respect for privacy windows 10 and return to windows 7 ...
There's a ton of Windows 10 options that disable things. You just need to pay attention when first setting up Windows 10 after it gets done installing, clicking the Customize Settings options instead of using Recommended Settings options. Then after you get it all set up, you can further turn off the rest of the data collection things by going through the Settings in all the plethora of features and apps. Then, if you really want to be really private, you can log in with a Local Account instead of a Microsoft Account.
The only real issue that Microsoft doesn't make it clear how to disable all of their data collection options, as they're riddled through out all the settings, features and apps. It's not that it is invasive, for it isn't if you don't let it be. It's just not easy for most folks to find all the settings to turn off.
Do you know how many times this has been suggested in both threads?
Have you read the comments?
Yes, we've updated or looked for updates for our drivers.
Sorry, not trying to be redundant, I just wasn't sure if people had tried actually manually downloading the update.
I had the same problem, tried to update through device manager, said I was up to date (no update available), BUT I did some additional digging, and ended up updating manually from that link and now it works for me. So, I thought maybe other people had the same issue.
Patched and still crashes on loading screen with GameClient.exe hanging in background and Cryptic Error forever trying to collect whatever its trying to collect.....back to SkyForge.....
Patched and still crashes on loading screen with GameClient.exe hanging in background and Cryptic Error forever trying to collect whatever its trying to collect.....back to SkyForge.....
Is this still happening after this morning's maintenance?
Call me Andy (or Strum, or Spider-Man)! Follow Neverwinter on Twitter: NeverwinterGame Like Neverwinter on Facebook: Neverwinter Follow me on Twitter: StrumSlinger
Well I think I may have foud the problem. I have been playing with no issuses after I updated my DirectX to 11.1 it booted fine, patch and all. After walking my dog, it did not. I rememberd a post that spoke of the -d3denable 0 having something to do with DirectX. So I put it back in and ONLY THE -d3denable 0 and nothing else, no safe mode, no window only, just the above code. And the game has worked like a charm as if it had no issues at all and for the last 3 days I have been playing just fine. Now I had to see if my gut was right about this, I took off the code and and dice, the GameClient.exe crashes and no game. I am on a widows 7, my sister who has not been able to log on after elament evil was put in is on windows 10. Did anyone else note that? There is a problem in Windows and DirectX conneting with GameClient.exe, not the other way around. Try -d3denable 0 only, [you can force varify patch if you need to] you will need to fix you graphic setting one time after putting it in. But give it a shot and see if it works. And I will see you on the flipside.
0
kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
it's fixed! Yay!!!
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
I played the game for a while in Safe Windowed mode last night. Patched this morning. Played for a bit, again in Safe Windowed mode, logged out... came back a bit later played for about 5-minutes, clicked once outside the game window... screen went black and computer frozen.
I could handle the freezes if they did not force me to reboot my computer every time it happened. But, having to reboot is a real pain in the butt and a waste of time.
I thought safe mode would be safe...
I tried other games I run to ensure its not my system and they are solid. I can run 3 instances of Tera with no problem for example, flipping back and forth - not a hiccup.
NW seems to be unstable. The lockups don't seem to be specific to an action I'm doing in game... totally random. Mid-fight or while just standing there... any zone big or small. Boom.
Is this still happening after this morning's maintenance?
Yes.
Any graphic setting above "Low" or even "Mid"/"Medium" will lead at some point to a game freeze while logging from one character to another.
Having no issues in any other MMO with my GPU...
- Acer Aspire V3 - 772G Notebook
- GeForce GT 750M
- 32 GB RAM
- 2x 1TB SSHD
- Win 7 pro
- drivers and Win 7 are up to date
Only logging in for VIP, invoke and profession tasks... and that is at least one freeze per session while logging through my characters.
Thank you..as of today at 4 pm est the new patch I got fixed the crash issue..alltho, I kinda got used to safe mode lol..I knew it wasn't a driver issue on my comp ..I just bought this computer and it was made for games with top end requirements..this game makes my comp yawn (and it worked fine before strongholds came out) so back to killing stuff normally and please next time keep your players more informed, like tell us were working on it or something every few days ..being in the dark kinda sucks.. Im sure some people may still have issues and to them ,I hope you can play soon..The reason I chimed in was to say ..try it now and maybe it will work, it did for me today.
I just wanted to post that after todays patch 8-21-15, I am able to get into NeverWinter PC justfine!!! Thank you Strumslinger for diligently look after our posts and going back and forth between the dev's on the info !!! thank you!!! OMG I am doing "The HAppy Dance" lol ./......
Is this still happening after this morning's maintenance?
It is still happening, I can not log into Neverwinter since last Mod, I have not been able to play Strongholds, I understand some people is now able to play but I have tried everything you guys have said and it is still imposible for me to get in the game.
I was able to login today, get everything going- didn't even need Safe Mode* which astounded me. I did all my invocations and professions. I noticed a significant delay when swapping between characters at the 'Retrieving List of Characters' line, and about half the time it'd go to 'Server Unavailable' almost immediately and force me to log back in. This wasn't a huge issue, it increased the overall exchange by about 15 seconds per toon... but as of 10 minutes ago every time I try logging in it just says 'Connecting to Login Server' and eventually times out >_>
EDIT: And now I got in while making this post, but still it took 3 tries and about 10 minutes of time... if this is consistent it will be rather upsetting given the game's already unreliable connectivity at times.
*In fact, when using Safe Mode and trying to make the resolution go Fullscreen and 1920x1080, my mouse cursor couldn't leave an 800x600 box in the top-left corner, making it unplayable.
EDIT2: I don't know if it was just a server hiccup, or something to do with being the first login period after the patch, but after doing dailies on my main and then going for a final invoke cycle I wasn't booted from the server once, or get any connection timeouts. The time it spent 'Retrieving List of Characters' still felt a bit longer than normal, but only by a couple seconds.
Yes. Able to get through invokes at least, although those were iffy crashing.
I have replicated this with the d3d setting, d3dex, and dx11 settings. All graphic settings are at mins.
Tried to do an HE solo - crashed.
Meleeing several Orc mobs in SH - crash.
30 seconds of meleeing practice dummies in Trade Of Blades - crash.
Summon and dismiss mount several times in a row - crash.
Resize window while in game - crash.
Multiple crashes on login.
I could go through invoking and profession tasks on my characters without a freeze this time, but i'm not breaking out the champagne and cigars... because the game looks like b]censored[/b with those settings now.
What the hell did they break with Strongholds, that the game is now crashing any time i want to play with better then min or low graphic settings?!
Btw. VIP time is ticking away, and you could at least offer a refund for that...
YAY! Speaking to you from PE I'm back in. Didn't try yesterday at all but today logged as normal and I'm here just had normal event free innvocation and professions. Off to explore now and see if guildies have got on. Thank you community, devs and mods for keeping at it. Happy adventuring.
Btw. VIP time is ticking away, and you could at least offer a refund for that...
If you bought VIP obviously you were able to get into the game so... if it was running like <font color="orange">HAMSTER</font> and you had no clear idea when it was going to be fixed, why did you buy it? It'd be one thing if VIP was released the week prior to SH and then a lot of people lost a week+ of gaming due to this, but you chose to get it while the game was still non-functional... I'd say that's on you >_>
I wasn't getting VIP until I could get into the game, because who wants to have an undisclosed amount of that time wasted or at least heavily hampered by graphics or connectivity issues?
Comments
Featured Foundry Quest: Whispers of an Ancient Evil [v3] - NW-DQ4WKW6ZG
Foundry Quest: Harper Chronicles: Blacklake - NW-DCPA4W2Q5
I didn't hope for much and still ended up disappointed.
Do NOT use the auto-update through Device Manager.
Instead, check here: http://www.intel.com/support/graphics/sb/CS-034343.htm
@strumslinger - This may help?
Do you know how many times this has been suggested in both threads?
Have you read the comments?
Yes, we've updated or looked for updates for our drivers.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
But looks like they are fixing it so..
The only real issue that Microsoft doesn't make it clear how to disable all of their data collection options, as they're riddled through out all the settings, features and apps. It's not that it is invasive, for it isn't if you don't let it be. It's just not easy for most folks to find all the settings to turn off.
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
Sorry, not trying to be redundant, I just wasn't sure if people had tried actually manually downloading the update.
I had the same problem, tried to update through device manager, said I was up to date (no update available), BUT I did some additional digging, and ended up updating manually from that link and now it works for me. So, I thought maybe other people had the same issue.
in my case back to PoE.
Call me Andy (or Strum, or Spider-Man)!
Follow Neverwinter on Twitter: NeverwinterGame
Like Neverwinter on Facebook: Neverwinter
Follow me on Twitter: StrumSlinger
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
I could handle the freezes if they did not force me to reboot my computer every time it happened. But, having to reboot is a real pain in the butt and a waste of time.
I thought safe mode would be safe...
I tried other games I run to ensure its not my system and they are solid. I can run 3 instances of Tera with no problem for example, flipping back and forth - not a hiccup.
NW seems to be unstable. The lockups don't seem to be specific to an action I'm doing in game... totally random. Mid-fight or while just standing there... any zone big or small. Boom.
Any graphic setting above "Low" or even "Mid"/"Medium" will lead at some point to a game freeze while logging from one character to another.
Having no issues in any other MMO with my GPU...
- Acer Aspire V3 - 772G Notebook
- GeForce GT 750M
- 32 GB RAM
- 2x 1TB SSHD
- Win 7 pro
- drivers and Win 7 are up to date
Only logging in for VIP, invoke and profession tasks... and that is at least one freeze per session while logging through my characters.
It is still happening, I can not log into Neverwinter since last Mod, I have not been able to play Strongholds, I understand some people is now able to play but I have tried everything you guys have said and it is still imposible for me to get in the game.
EDIT: And now I got in while making this post, but still it took 3 tries and about 10 minutes of time... if this is consistent it will be rather upsetting given the game's already unreliable connectivity at times.
*In fact, when using Safe Mode and trying to make the resolution go Fullscreen and 1920x1080, my mouse cursor couldn't leave an 800x600 box in the top-left corner, making it unplayable.
EDIT2: I don't know if it was just a server hiccup, or something to do with being the first login period after the patch, but after doing dailies on my main and then going for a final invoke cycle I wasn't booted from the server once, or get any connection timeouts. The time it spent 'Retrieving List of Characters' still felt a bit longer than normal, but only by a couple seconds.
Yes. Able to get through invokes at least, although those were iffy crashing.
I have replicated this with the d3d setting, d3dex, and dx11 settings. All graphic settings are at mins.
Tried to do an HE solo - crashed.
Meleeing several Orc mobs in SH - crash.
30 seconds of meleeing practice dummies in Trade Of Blades - crash.
Summon and dismiss mount several times in a row - crash.
Resize window while in game - crash.
Multiple crashes on login.
I could go through invoking and profession tasks on my characters without a freeze this time, but i'm not breaking out the champagne and cigars... because the game looks like b]censored[/b with those settings now.
What the hell did they break with Strongholds, that the game is now crashing any time i want to play with better then min or low graphic settings?!
Btw. VIP time is ticking away, and you could at least offer a refund for that...
If you bought VIP obviously you were able to get into the game so... if it was running like <font color="orange">HAMSTER</font> and you had no clear idea when it was going to be fixed, why did you buy it? It'd be one thing if VIP was released the week prior to SH and then a lot of people lost a week+ of gaming due to this, but you chose to get it while the game was still non-functional... I'd say that's on you >_>
I wasn't getting VIP until I could get into the game, because who wants to have an undisclosed amount of that time wasted or at least heavily hampered by graphics or connectivity issues?