Once the bulk of people are fixed across all shards, I'll go back and investigate specific cases where you don't think you got what you deserved. But remember, we're only giving replacements for the Starlight PARCELS that you opened. Starlight BAGS + PARCELS are included in the tooltip where it says "Open your gift. You've opened X this year." Only PARCELS had the problem, so those are what we replaced.
Once the bulk of people are fixed across all shards, I'll go back and investigate specific cases where you don't think you got what you deserved. But remember, we're only giving replacements for the Starlight PARCELS that you opened. Starlight BAGS + PARCELS are included in the tooltip where it says "Open your gift. You've opened X this year." Only PARCELS had the problem, so those are what we replaced.
I bought these with Zen ($$$$Money$$$$), so I am certain that they are PARCELS as you call them.
Assuming I'm not the only person who has been missed I'm wondering how many people who are not aware of this compensation will never even know they were missed.
Yea I know that they are both on the same count but I also know that I bought $50 worth at one time and I received nothing zilch zero would like an explanation??
Well I got nothing and I also bought random little stragglers for Zen but the fact that I litterly got none and everyone around me has gotten there's hours ago
I bought 4 of the 20+ VIP, some individual as well. Spent money to get mounts, keys, leg. dragon keys, bank spaces... Over the duration of time that I've played I put $3,000 into this game. So I have a right to be heard.
If you do want me to look at a specific case, you can PM me your character and @handle and I'll look into it when the bulk of people have gotten their goodies.
Here is my current experience. **My handle is @mofoconan**
Level Name Parcels Returned ____________________________________________ 70 Pop Tard No 70 HosNTricks No 70 Tankosaurus Rex No 70 Flume No 70 Buff Stew Yes 67 FahQ Buddy No 70 Loose Change No 70 healTHCare No 63 Target No 63 Roach No 61 El Roacho Yes 70 Cutty Yes 60 GemsGoHere No 60 RPGoesHere No 63 White Widow No 41 Sour Diesel No 49 Indica No 29 MofoConan Yes 70 Coney HR Yes
Here is my current experience. **My handle is @mofoconan**
Level Name Parcels Returned ____________________________________________ 70 Pop Tard No 70 HosNTricks No 70 Tankosaurus Rex No 70 Flume No 70 Buff Stew Yes 67 FahQ Buddy No 70 Loose Change No 70 healTHCare No 63 Target No 63 Roach No 61 El Roacho Yes 70 Cutty Yes 60 GemsGoHere No 60 RPGoesHere No 63 White Widow No 41 Sour Diesel No 49 Indica No 29 MofoConan Yes 70 Coney HR Yes
For Dragon, we've finished symbols, A through E and M. All other starting letters haven't been hit yet. They'll be coming "soon" (probably within a day or so).
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ghoulz66Member, NW M9 PlaytestPosts: 3,748Arc User
Not yet for PS4. I'm trying to figure out a more efficient way to do this on PS4 and Russia so it doesn't take 12 hours of someone babysitting it. But I haven't forgotten about you! We love you PS4 players!
"For Dragon, we've finished symbols, A through E and M. All other starting letters haven't been hit yet. They'll be coming "soon" (probably within a day or so)."
Are you finished for the day? Will it continue to run overnight? Will tomorrow be the last day before a weekend of no replacements until monday?
Thanks!
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
@miasmat Question from Reddit - how are you handling the situation if a character's bags are full? Are the parcels going into an overflow bag?
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
@miasmat you're going above and beyond, thank you very much for your effort not only in fixing this but in keeping everyone apprised of how it's going so we know what to expect and when to expect it.
Are you finished for the day? Will it continue to run overnight? Will tomorrow be the last day before a weekend of no replacements until monday?
I'm gonna head home now and eat some dinner. I'll work on this over the next few days and nights until it's finished.
Thank you for being a dedicated dev to this issue. The way this was handled was very unexpected (in a very good way!). Please keep an eye on your Inbox over the next few days as well, as I (and I am guessing many others) have a LOT of bugged parcels I opened that I want to make sure I get back. Hundreds of $$$ spent and many many alts of opened bugged parcels. Will send you a PM if at the end of the refunds my account had any problems getting them back.
@miasmat Go home and enjoy your Christmas......the sun will still rise if us PS4 players have to wait a bit. Thanks for being cool about the whole ordeal.....
@miasmat awesome work, pleasantly surprised by your hard work and communications keeping us updated . That kills so much frustration just knowing what is going on. Thank You!
Comments
But remember, we're only giving replacements for the Starlight PARCELS that you opened. Starlight BAGS + PARCELS are included in the tooltip where it says "Open your gift. You've opened X this year." Only PARCELS had the problem, so those are what we replaced.
Level Name Parcels Returned
____________________________________________
70 Pop Tard No
70 HosNTricks No
70 Tankosaurus Rex No
70 Flume No
70 Buff Stew Yes
67 FahQ Buddy No
70 Loose Change No
70 healTHCare No
63 Target No
63 Roach No
61 El Roacho Yes
70 Cutty Yes
60 GemsGoHere No
60 RPGoesHere No
63 White Widow No
41 Sour Diesel No
49 Indica No
29 MofoConan Yes
70 Coney HR Yes
Cause M is for Madness.
Are you finished for the day? Will it continue to run overnight? Will tomorrow be the last day before a weekend of no replacements until monday?
Thanks!
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Seriously, thank you so much.