Yeah and it could be a lot longer. It isn't like rebooting your home pc.
Yup. Even if they know exactly which one(s) of the dozens or hundreds of physical servers to reboot, it takes longer than 20 minutes for a server to restart. It might take 10 minutes or more just to shutdown properly.
Update: The shard will be up momentarily. Please stand by. Thank you.
0
revan06100Member, NW M9 PlaytestPosts: 205Arc User
Why ? do we not live in a democracy ? unallow people to say what they think is called despotism. Plus, i haven't insult or disrespected anybody, just said that other moves could have been made by them that could have avoid this.
Yeah and it could be a lot longer. It isn't like rebooting your home pc.
Yup. Even if they know exactly which one(s) of the dozens or hundreds of physical servers to reboot, it takes longer than 20 minutes for a server to restart. It might take 10 minutes or more just to shutdown properly.
Why ? do we not live in a democracy ? unallow people to say what they think is called despotism. Plus, i haven't insult or disrespected anybody, just said that other moves could have been made by them that could have avoid this.
It's not the government doing the censoring. Your argument is invalid.
0
instynctiveMember, NW M9 PlaytestPosts: 1,885Arc User
I don't understand all the hostility towards the moderators... they have nothing to do with the servers being up or down, and they have already stated several times that Cryptic personnel are on-site and working on the issue and that the game should be back up shortly.
This is good news.
This is also a video game. It's not EMS. You're not having a heart attack. It's not pizza delivery with a guaranteed 30 minutes or less.
So I beseech all my fellow players to take a big old chill pill and relax. Yelling at the mods isn't going to get things fixed any faster... you're whipping the wrong horses, as it were.
"...I grab my wiener and charge!" - ironzerg79
0
kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
Why ? do we not live in a democracy ? unallow people to say what they think is called despotism. Plus, i haven't insult or disrespected anybody, just said that other moves could have been made by them that could have avoid this.
While comments are moderation are removed by default, I will tell you that your comment was removed to avoid flaming and trolling. I'm working very fast to try to keep this from happening, and your further comments are adding to my job. Please just chill out, and let me get back to work? Thank you!
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
There are reports that a horde of goblins launched a Saturday morning surprise attack on the servers.
Boo had to jump of his wheel in an effort to defend the server room, while we try to rouse Minsc.
Boo is outraged! See his fury! It's small, so look close. Trust me, it's there.
Please stay tuned for an official announcement.
Perhaps it's time i finally lower my expectations to the level of their professionalism.
sigh..
Why professionals? They have to be paid let just abuse those that work for us for free!!!
I was talking abut the company employees, not random players who are voluntarily here to delete spam and profanity forum posts, i know they are just as clueless as you and me. I was asking for an official/actual update from you know, an actual cryptic/pwi employee? Besides i don't see how said moderators are being abused with any of this. Afaik people volunteer for activities they enjoy doing, not the other way around lol.
I don't understand all the hostility towards the moderators... they have nothing to do with the servers being up or down, and they have already stated several times that Cryptic personnel are on-site and working on the issue and that the game should be back up shortly.
This is good news.
This is also a video game. It's not EMS. You're not having a heart attack. It's not pizza delivery with a guaranteed 30 minutes or less.
So I beseech all my fellow players to take a big old chill pill and relax. Yelling at the mods isn't going to get things fixed any faster... you're whipping the wrong horses, as it were.
I agree with you 100%.
But I can understand why people might be frustrated that the server has been down for so much during this 2x runestone/enchants weekend.
This one is from way before even my time but if we're going to have a sing along while the server is down...
"Yes, we have no more server
We have-no more server today
We've string beans, and onions
Cabashes, and scallions,
And all sorts of fruit and say
We have an old fashioned tomato
A Long Island potato
But yes, we have no more server
We have no more server today
Yes, we have no more server
We have no more server today
Just try those coconuts
Those walnuts and doughnuts
There ain't many nuts like they
We'll sell you two kinds of red herring,
Dark brown, and ball-bearing
But yes, we have no more server
We have no more server today"
I was going to quote a post asking for EU servers... but I can´t find it now (I read it 5 minutes ago). Is it there? Well, +100 for that. There is no problem when we pay early in the morning (in California). But we have all those maintenance hours we loose. Well guys, no problem with that, but... if you say it´s early in the morning in California (so we have to wait), you should not delete a post talking about something a lot of people would like to see. It´s not early in the morning here, you know, it´s 17:30.
0
kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
Update: They are still working on getting the server up, should not be too much longer. Thank you for your patience.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
0
instynctiveMember, NW M9 PlaytestPosts: 1,885Arc User
But I can understand why people might be frustrated that the server has been down for so much during this 2x runestone/enchants weekend.
Since there wasn't anyone on-site, I imagine this is a case of "doodoo occurs" (ie. not a planned outage). And that's exactly it. Servers go down. Things happen. We are, after all, talking about computers here.
On the other hand, the patch on Thursday fixed a TON of issues. Bravo to the dev team for that.
And 2x enchants being "interrupted". You know as well as I do that if enough people scream about being so sorely "inconvenienced" or "cheated" that they will extend the 2x another day. Or, if not, whatever. A few hours isn't going to kill anyone.
Yup. Even if they know exactly which one(s) of the dozens or hundreds of physical servers to reboot, it takes longer than 20 minutes for a server to restart. It might take 10 minutes or more just to shutdown properly.[/quote]
well you can subtract 10 mins from that because its already down but i suspect its a software issue which will mean they need to work out new coding for last patch on the fly, cause preveiw server champions and startrek are all still up
0
instynctiveMember, NW M9 PlaytestPosts: 1,885Arc User
I was going to quote a post asking for EU servers... but I can´t find it now (I read it 5 minutes ago). Is it there? Well, +100 for that. There is no problem when we pay early in the morning (in California). But we have all those maintenance hours we loose. Well guys, no problem with that, but... if you say it´s early in the morning in California (so we have to wait), you should not delete a post talking about something a lot of people would like to see. It´s not early in the morning here, you know, it´s 17:30.
The European team is working on it, they are all awake and giving me updates. However, they are all posting on the forums of their given languages and not on the English forums.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
Comments
Is the coffee for us or them???!!!
lmfao
Yup. Even if they know exactly which one(s) of the dozens or hundreds of physical servers to reboot, it takes longer than 20 minutes for a server to restart. It might take 10 minutes or more just to shutdown properly.
Champions Online Advanced Forum Search
On the flip side, your super Aztec robo reindeer has crazy bright nipples. So... there is that?
...just sayin'
At least we don't have to wait for the shutdown
This is good news.
This is also a video game. It's not EMS. You're not having a heart attack. It's not pizza delivery with a guaranteed 30 minutes or less.
So I beseech all my fellow players to take a big old chill pill and relax. Yelling at the mods isn't going to get things fixed any faster... you're whipping the wrong horses, as it were.
"...I grab my wiener and charge!" - ironzerg79
While comments are moderation are removed by default, I will tell you that your comment was removed to avoid flaming and trolling. I'm working very fast to try to keep this from happening, and your further comments are adding to my job. Please just chill out, and let me get back to work? Thank you!
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
I was talking abut the company employees, not random players who are voluntarily here to delete spam and profanity forum posts, i know they are just as clueless as you and me. I was asking for an official/actual update from you know, an actual cryptic/pwi employee? Besides i don't see how said moderators are being abused with any of this. Afaik people volunteer for activities they enjoy doing, not the other way around lol.
I agree with you 100%.
But I can understand why people might be frustrated that the server has been down for so much during this 2x runestone/enchants weekend.
"Yes, we have no more server
We have-no more server today
We've string beans, and onions
Cabashes, and scallions,
And all sorts of fruit and say
We have an old fashioned tomato
A Long Island potato
But yes, we have no more server
We have no more server today
Yes, we have no more server
We have no more server today
Just try those coconuts
Those walnuts and doughnuts
There ain't many nuts like they
We'll sell you two kinds of red herring,
Dark brown, and ball-bearing
But yes, we have no more server
We have no more server today"
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Since there wasn't anyone on-site, I imagine this is a case of "doodoo occurs" (ie. not a planned outage). And that's exactly it. Servers go down. Things happen. We are, after all, talking about computers here.
On the other hand, the patch on Thursday fixed a TON of issues. Bravo to the dev team for that.
And 2x enchants being "interrupted". You know as well as I do that if enough people scream about being so sorely "inconvenienced" or "cheated" that they will extend the 2x another day. Or, if not, whatever. A few hours isn't going to kill anyone.
"...I grab my wiener and charge!" - ironzerg79
This may be what they are working on
well you can subtract 10 mins from that because its already down but i suspect its a software issue which will mean they need to work out new coding for last patch on the fly, cause preveiw server champions and startrek are all still up
Sweet. Thanks, @kreatyve.
"...I grab my wiener and charge!" - ironzerg79
The European team is working on it, they are all awake and giving me updates. However, they are all posting on the forums of their given languages and not on the English forums.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!