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[PC] Graphics Client Crash Issue

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  • regenerderegenerde Member Posts: 3,047 Arc User
    edited August 2015
    Not just Fullscreen is crashing the game, i tried a lot of possible graphic settings and the game is still crashing randomly...
    Trying to play with any settings on "high" is also crashing the game.
    Post edited by regenerde on
    I do believe in killing the messenger...
    Want to know why?
    Because it sends a message!
  • benbradabenbrada Member Posts: 5 Arc User
    And me to list of users who can't get in. Cryptic load screen gets to about half the bar then crashes. Crash reporter takes for ever. I have to force the process to shutdown as well as game client.
  • beerdrinker4beerdrinker4 Member Posts: 16 Arc User
    wish someone would fix this lag
  • beerdrinker4beerdrinker4 Member Posts: 16 Arc User
    wish someone would fix this lag
    any ideas


  • drakenartzdrakenartz Member, NW M9 Playtest Posts: 19 Arc User
    Well looks like it may be a while before a lot of us will be able to play NW again :disappointed:
    Until then I guess it's back to SWTOR for me :P
  • jaydenomega812jaydenomega812 Member Posts: 152 Arc User
    edited August 2015
    I can't believe this still isn't fixed not like I really care anyway since I uninstalled it when Strongholds came out with all this mess, but still....seeing this thread and its posts....I know I did what needed to be done.

    At least they timed it right though cause Skyforge is an awesome game! STO is still good too though.

    R.I.P NWO
    born 6-20-13
    died 8-11-15
  • wyval01wyval01 Member Posts: 4 Arc User
    edited August 2015
    Cannot log in, already the client crashes to desktop or times out (so there's no chance to meddle with the launcher options). Already had to set everything to the bare minimum after mod6, Stronghold resulted in having to set it on constant Safe mode and Force verify...and now, I cannot even log in.
    Good job guys, marvelous incentive for any prospective VIP :)
  • banedarkshadowbanedarkshadow Member Posts: 4 Arc User
    If you are able to enter in safe mode than while in game change graphic
    settings to normal, works for me.
  • dreampppdreamppp Member Posts: 27 Arc User
    19/08

    any news or nothing yet? any word from Dev's? the sales are boombing at twitter :/
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    dreamppp wrote: »
    19/08

    any news or nothing yet? any word from Dev's? the sales are boombing at twitter :/

    They are testing a fix on preview right now. Go read the patch notes.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
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  • dreampppdreamppp Member Posts: 27 Arc User
    kreatyve wrote: »
    dreamppp wrote: »
    19/08

    any news or nothing yet? any word from Dev's? the sales are boombing at twitter :/

    They are testing a fix on preview right now. Go read the patch notes.
    i ill read and pray to go back and play because here still......


    DnD-nwn1.jpg

  • rollingonitrollingonit Member Posts: 1,322 Arc User
    edited August 2015
    I can log on but now the game crashes as soon as I try to expand the window to full screen. Using win 8.1. What the hell is going on? I've only been playing this game for about two weeks and it's been nothing but bugs, glitches and crashes from day one.

    Maybe this might work for you. If I try to expand the window after the char select screen it crashes, but if I expand and maximize at the char select I have no issues.

    Wierd, I know. Shouldnt have to worry about that anyways. Sorry.
    We can pretend.
    Fox Stevenson - Sandblast
    Oh Wonder - Without You

    Do not go gentle into that good night.
    Rage, rage against the dying of the light.
    - Dylan Thomas
  • khkokkhkok Member Posts: 3 Arc User
    Game still crashes during startup screen despite patching......guess its time to move on to another game....disappointment...
  • gaillodargaillodar Member Posts: 9 Arc User
    edited August 2015
    Well after downloading the patch I tried to log in and I have encountered the exact same problem. I am not sure how to approach this now.
    I patched tried to log and right when I need to go to character screen it crashes and this is the msg I get.
    http://prntscr.com/86w0xb
    Display driver stopped responding and has recovered.
  • gaillodargaillodar Member Posts: 9 Arc User
    I just wonder is this problem fixed for everyone else after patch or not.
    Seems so, because there are not many posts here.
  • strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer
    Is this still happening?


    Call me Andy (or Strum, or Spider-Man)!
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  • gaillodargaillodar Member Posts: 9 Arc User
    Yes it is driver error still not fixed.
  • iamtylerhakesiamtylerhakes Member Posts: 28 Arc User
    Is this a Neverwinter problem?

    I think it may actually be an issue with certain Intel chipsets and a particular Windows update. See: https://communities.intel.com/thread/78173

    They just released new driver updates: http://www.intel.com/support/graphics/sb/CS-034343.htm

    I was having this issue last night and after downloading and installing the new driver, I was able to get in. I still had a few issues as it seems the new driver updated my intel graphics management software but didn't fully remove the old version. Either way, I was able to get in and play after downloading.
  • soliloquies75soliloquies75 Member Posts: 6 Arc User
    Partner still cannot get into game as the 'display driver stopped responding and has recovered'. He's on Windows 10, 64bit with a AMD Radeon HD 7000. No problems with any other sites/games.
  • gaillodargaillodar Member Posts: 9 Arc User
    My drivers are upto date and I had no issue at all before this mod.
  • zephyron76zephyron76 Member Posts: 13 Arc User
    edited August 2015
    gaillodar wrote: »
    I just wonder is this problem fixed for everyone else after patch or not.
    Seems so, because there are not many posts here.

    Not for me. Same issue as before. I read the patch notes from yesterday Aug 19 2015, and was hoping this was addressed. Its clearly not. Its going on day 9 for me. I guess they are still trying to patch & resolve, but I'm still impatient. I play SWTOR and never had problems with the client. I love that game and NWO is my 2nd game not my 1st. Here's hoping for a resolution ASAP.

    NWO:

    Began : September 17, 2013

    Died: August 11, 2015
  • strumslingerstrumslinger Member, NW_CrypticDev, Cryptic Developer Posts: 1,724 Cryptic Developer
    Thanks for the update. I'll tell the devs.


    Call me Andy (or Strum, or Spider-Man)!
    Follow Neverwinter on Twitter: NeverwinterGame 
    Like Neverwinter on Facebook: Neverwinter

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  • zxiixzzxiixz Member Posts: 11 Arc User
    edited August 2015
    I'm not sure if I have fixed the video crash issue on my W7-64 system. I ran the game with the WXP compatibility set and as administrator... was able to play for 20-30 minutes just fine. I will post again if anything changes.

    EDIT: Okay never mind. Game crashed 5-minutes into a new session. Video scrambled... had to reboot. Soooo... out of ideas now. Can't reboot the system every time NW randomly blows up. Game is unplayable. Worked fine before Stronghold patch. It's a great pity I am actually enjoying the game a lot.
  • magicmyrtlemagicmyrtle Member, NW M9 Playtest Posts: 9 Arc User
    edited August 2015
    Still cannot get on to game. After the cryptic screen finishes I cannot get beyond the Neverwinter loading screen also cannot exit the screen.
    Waited until after todays patch to try but no joy.
  • muppetmuppetmuppetmuppet Member Posts: 41 Arc User
    still dead for me too. I press play window closes and the cryptic screen never appears. Windows 10. Ati Mobility Radeon HD 4500 Series. driver version 8.970.100.90001
    Worked perfectly before the Stronghold update.
  • nickbittnickbitt Member Posts: 25 Arc User
    my game still crashes to it worked fine before stronghold comon i wanna get on and play im really thinking about quiting if this is not fixed soon
  • necrodh96necrodh96 Member Posts: 1 New User
    what I find curious is that the game runs fine without me I video card, but when putting on the video card to the PC the problems begin
  • earthborne1214earthborne1214 Member Posts: 1 Arc User
    I'm glad I'm not the only one having problems booting up the game... I'm having the same issues as MagicMyrtle... Hopefully the tech team fixes the problem soon, my TR is almost lvl 69 and I'd like to max her lvl again
  • dairiuschi3dairiuschi3 Member Posts: 40 Arc User
    Well, did the update, restarted computer, still getting a 'gameclient.exe has been blocked from accessing graphics hardware' message. I've looked it up online, can't fine a fix, but even when I have my graphics card disabled it still crashes at the Neverwinter screen just with no message :/

    I'm gonna test if compatability mode with XP Service Pack 3 still works, since being able to play with slow blocky graphics is at least enough for daily invocations and profs, or keeping in touch with guildies... but this is still far from ideal, very disappointing.

    Someone said to PM dxdiag information to Panderus? I just want to check that this is what we're meant to do, rather than posting a ticket, since I'm sure he wouldn't like getting a million PMs without warning.
  • arandompandaarandompanda Member, NW M9 Playtest Posts: 107 Arc User
    Add me to the list of players who can no longer play the game after the latest patch. I was able to get in prior by checking Force Verify and making sure no other applications were running at the same time. Now even that does not work. It gets to the Cryptic load screen then goes to a black screen and just hangs there endlessly. I am nearly ready to give up on this game completely. Which is sad because I spent a ton of money on this game.
This discussion has been closed.