FAQ - AD/AH Exploit Follow-Up

kidflamenco · May 2013

Lol, the character I created yesterday is deleted xDDDDD

I know I know, is necessary for things come back to normality, but can you give me the configuration? I don't really care about the items and level, because I just started yesterday so I didn't lose anything really good, but I would like to have my character with the appearance he had, it was cool, and I liked it, do I must wait or simply I have to create a new one? I don't have any character on my account, is empty again. Thanks for your attention and help

shrykualyssa · May 2013

I am really glad the roll back happened and not an entire wipe! Thank you for taking action to getting things back on track! I am also looking forward to this pack we are getting

cesmode8 · May 2013

Are there going to be any more rollbacks? People in game chat say theres a 2nd and a 3rd scheduled, but I cant find info on this at all.

braddass · May 2013

The exploiters now have 50,000,000+ AD, thousands of Gold, and duplicates of most of the Purple items. How are the non-cheaters ever going to complete?

dillygirl · May 2013

okay, other players had to tell me where to find this. Why the hell isnt there an ingame message telling me there has been a 7 hour reroll, why isnt it on the hompage or at least in the NEWS AND ANNOUNCEMENTS area of the forum? this is news AND an announcement right? I couldnt find this and kidna panicked thinking the entire game got rerolled by hackers or something, instead of just a backup placed back to fix some issues. Its ok to do a reroll for something like that, but it's not okay to hide it like that! look, I understand you dont want bad publicity, but I'm playing this game and if my character / the server gets rerolled a couple of hours, I'd like to know, so you tell em instead of me askign everyone wtf happened!

cesmode8 · May 2013

braddass wrote: »

The exploiters now have 50,000,000+ AD, thousands of Gold, and duplicates of most of the Purple items. How are the non-cheaters ever going to complete?

Exploiters are/will be banned already. This was taken care of yesterday afternoon. They received emails. Unless they missed a lot of people.

deadman300 · May 2013

ronsonjon · May 2013

Just curious are you willing to refund me entirely for the Founders Pack and all Zen purchases ? I knew there would not be a fair way to deal with this unless it was a ROLL Back to a fresh start.

I played this game honestly and paid my real money honestly, and feel cheated for the future of having to play with those who exploited the game and have every neat treasure there is including weapons, gear, pets, mounts etc.

Why in the 9 hells would you not roll back to the beginning ? yes we will have to start over but feel as though we are all on the same playing field.

thekomar · May 2013

2 things:

1) I accidentally bought mount training 2 when the game first started and have been listing it over and over in hopes someone would help me recover the ~750,000 AD. Yesterday, finally, someone bought it! Now I'll never get that lucky again, probably. That totally sucks.

2) I sure hope the "sorry package" is good. If it's a bunch of party poppers that'd be kind of insulting. I'm talking about a "consume this for 2 levels" item would be nice, because that's about how much I played :P

cesmode8 · May 2013

ronsonjon wrote: »

Just curious are you willing to refund me entirely for the Founders Pack and all Zen purchases ? I knew there would not be a fair way to deal with this unless it was a ROLL Back to a fresh start.

I played this game honestly and paid my real money honestly, and feel cheated for the future of having to play with those who exploited the game and have every neat treasure there is including weapons, gear, pets, mounts etc.

Why in the 9 hells would you not roll back to the beginning ? yes we will have to start over but feel as though we are all on the same playing field.

They banned/are banning the exploiters...the AH is down because they are probably cleaning it up. They are handling it. They wont let the economy be inflated like it was yesterday. Just calm down.

jn2002dk1 · May 2013

blanchardtech wrote: »

Bernie stole billions of dollars, and you "demand" something of the bank and not Bernie? He stole nothing from you, they stole nothing form you, but because of his theft your assets are worth less. That would be called Value. Seems I mentioned that in my first post, but you were apparently unable to read.

So lets make this simple for you.

You converted your currency to another country's currency, you happily spent some of that currency showing you believe you got fair value for your trade. Now the currency you bought is worth less then it was due to outside forces influencing the market. That would be called "Loss of Value". "Loss of Value" is not a reason for a legal dispute with a credit card company, therefor you are threatening to do something illegal unless someone does something for you. That is called extortion and is by the way a criminal offense.

You not only have admitted you are planning to do it in a very public forum, you have tried to defend the practice, showing you have no moral compass.

I apologize for the swearing, but apparently it is the only way to get you to read.

You still have not said what you lost, besides VALUE of your assets? BTW, When that becomes something I can sue somebody over, let me know, because there are a couple of Past (and current for that matter) Presidents that owe me at least a "Cat".

Good Day

I dont need to be able to sue, i can simple ask Paypal to refund my money which they'll do in a heartbeat because fortunately Paypal and CC companies almost always side with the consumer and no, that's not illegal

I HAVE lost something, the value of my assets which were promised to have a certain worth when i bought it. I expect compensation or i will charge back since i wasn't given product i was promised on their website. It really is that simple and the fact you refuse to see it and instead try to use smoke and mirrors through faulty analogies makes me wonder what kind of an investment you have in PWE

Almost forgot to write why its a faulty analogy

This was not some outside force they couldn't control. This was an exploit that people have reported since the closed beta. This was an exploit which was also present in another Cryptic game months ago. This means they fully knew about it and yet they didn't do anything about it

agenteusa · May 2013

Are people crazy?

Full wipe would mean instant death for the game at this point.

Furthermore if you do not know how mmo databases are built and handled stop shouting nonsenses already. It can take them some time to wipe cheaters but they can do it quite easily.

They just have to determine the players that can ruin the economy and couldnt possibly have millions of AD an just ban their butts off and wipe their accounts.

This is doable.

So please don't suggest full wipes. I'm not starting over again just as I think most innocent people wouldn't just because some HAMSTER that can be solved happened.

azizzzcsaba · May 2013

I have a problem i did buy a tier 2 weapon from the drake seal wendor whith 120 drake seals i had like 135 or somthing dont remenber now i have onlee 15 and dont have the sword.The tier 2 sword Drake's Longsword of the Grand Regent i put it on the action house yesterday and dont have it not in mail not in my backpack its gone.There is nothing abaut seals in the first page. THX u

rogosh69 · May 2013

I won avatar of war's scale in my t2 dungeon run yesterday, this is very rare. I will be very pissed if I dont get this back.

braddass · May 2013

cesmode8 wrote: »

Exploiters are/will be banned already. This was taken care of yesterday afternoon. They received emails. Unless they missed a lot of people.

What about the ones who have been exploiting since launch? Most of then are laughing about a 72 hour ban - when they made 50,000,000 AD and thousands of gold.

braddass · May 2013

ronsonjon wrote: »

Just curious are you willing to refund me entirely for the Founders Pack and all Zen purchases ? I knew there would not be a fair way to deal with this unless it was a ROLL Back to a fresh start.

I played this game honestly and paid my real money honestly, and feel cheated for the future of having to play with those who exploited the game and have every neat treasure there is including weapons, gear, pets, mounts etc.

Why in the 9 hells would you not roll back to the beginning ? yes we will have to start over but feel as though we are all on the same playing field.

I agree. The cheaters won.

vamps37 · May 2013

This has been a REPORTED PROBLEM long before May 19, 2013 (MANY PEOPLE have submited tickets to you all and you've blown them off and closed them) Lots of us have screen shots of these tickets that were submited as the users where kind enough to post
them online for all to see that NOTHING WAS DONE.

The people that were doing this have been doing this LONG BEFORE THIS DATE. It really just blew up yesterday and the ecomony really tanked as of yesterday. But that doesn't add to the fact that the other 3 or 4 major exploits you all (BLEW OFF) didn't add to it. Why not just admit fault and do a wipe of the servers that a lot of us want? your not fixing the problem here your just HAMSTER over all of us that didn't jump on this bug when it was first leaked in APHA and you all didn't close it than.

Many people jumped on this soon as launch hit and the horse has already left the gate. I don't know what you think you have fixed by rolling it back a few hours? maybe you put a few bucks back in your Wallets and thats all that really matters to you all I guess.

ondesvin · May 2013

cesmode8 wrote: »

They banned/are banning the exploiters...the AH is down because they are probably cleaning it up. They are handling it. They wont let the economy be inflated like it was yesterday. Just calm down.

omfg are you that stupid? they cant fix it... the exploiter bought gold, 1000+ of cats, all the epic loot, and all the Zen, so they need to first ban the exploiters, then they need to retrace every single transaction, from close beta, and forward, not to mention that the exploiters would have a **** load of mules, and everyone in there guild and on therte freind list have been affected from there "gifts", there awesome solution to this problem is a 7 hour rollback, yea great fix, this just show all of us that f2p = cheat as often and as much as possible, you wont loose anything.

avangeris · May 2013

rogosh69 wrote: »

I won avatar of war's scale in my t2 dungeon run yesterday, this is very rare. I will be very pissed if I dont get this back.

I lost 15kk add and noone gives a **** about it .So dream on about getting your little t2 back

pocketcoppers · May 2013

I put up 1000 Zen for 383 AD each a few days ago. There have only been a few transactions and of course the AD/AH is now bonkers. So when do I get my AD? Or should I simply forfeit my Zen, throw up my hands and say 'oh well'?

solyad1 · May 2013

braddass wrote: »

I agree. The cheaters won.

It is beginning to look that way since PW doesn't have the stones to do the right thing and do a proper rollback. "Starting Sunday morning"....what a load of ****. It got totally out of hand Sunday morning, but it became very noticeable early Saturday night and has been going on since launch.

This is starting to remind me of the Failcom hacking debacle in Age of Conan. They never took charge of that problem and it ruined the game.

I hope I'm wrong, but these halfassed approaches to fixing serious problems is very disconcerting. I like this game and would like to spend a lot of money on this game, but I won't HAMSTER my money down the drain on a poorly designed and poorly policed product.

eight1four · May 2013

What do you mean instant death? The game isnt even released.

agenteusa wrote: »

Are people crazy?

Full wipe would mean instant death for the game at this point.

Furthermore if you do not know how mmo databases are built and handled stop shouting nonsenses already. It can take them some time to wipe cheaters but they can do it quite easily.

They just have to determine the players that can ruin the economy and couldnt possibly have millions of AD an just ban their butts off and wipe their accounts.

This is doable.

So please don't suggest full wipes. I'm not starting over again just as I think most innocent people wouldn't just because some HAMSTER that can be solved happened.

sychanthris · May 2013

at least you got yours, i bought the founders pack that was supposed to come with 600k and got 0 so yeah i am a bit miffed

averice101 · May 2013

I lost celestial coins on 4 different characters. Does this mean I would get a thank you pack for each of this characters or would I have to just count it as a loss on my other characters

rumtum2 · May 2013

thunderknuckles1 wrote: »

Gotta be honest with you, Gropey. They'd lose a whole lot of honest and "law abiding" players if they did a total wipe. Just from my side of the fence every player I run with, all of us 35 years of age + have seriously stated it'd be game over for them if a total wipe occurred. I'd keep playing, but everyone else I run with are clear that they would not. No nerd rage, just stated plain and simple. I think a lot of other players feel the same.

Yea gotta love these "most players want a wipe" sweeping statements.

Umm no. Please don't speak on our behalf thanks.

brightnessman · May 2013

brightnessman wrote: »

not only do they still have the items in bank (rank 8-9 runes, weapons runes, ancient weapons, etc ...), but also their pets (cats are selling like crazy), but also the balance AD they put on the Zen market ...

So lets say u scamed 100 millions (which everybody seemed to have done except me, since they are all loling about it), u put them on the zen market asking for zen at a top price (so u sure to get zen as soon as someone sells some), and there they are ... still there ...

So the roll back happens to suppress the AD from your character account, your lvl, progress ... but does not affect your bank storage or you Zen market ...
meaning even if i get my items that were on the AH, ppl who bought them will still have them (items duplicated i guess).

i so worked my *** to farm or make nice items, sell them for a regular price, and a cheater is going to have them for free ...

I also did a lot of work to be able to buy a pet, and now everybody owns it ... again for free ...

Rollback did not affect everything, and that is a strong problem !

I'd like this issue answered in the FAQ please

Am I the only one noticing this problem ? why isn't it discussed and adressed in the FAQ ? can we quit the raging and use this post to add to the FAQ content ?

jn2002dk1 · May 2013

blanchardtech wrote: »

Actually, less then 40% of all CC disputes are found in the Customer favor. Most charge backs are reversed once the company shows they provided what was promised.

This is from PAYPAL'S website.

While most buyers file chargebacks for reasons they believe are legitimate, there are criminals out there who try to take advantage of the system.

The claims most often exploited for chargeback fraud are:
1.A scammer makes a legitimate purchase - but claims the transaction was not authorized.
2.A criminal pretends an item never arrived, or lies and says it arrived significantly different than it was described.

Knowing about chargeback fraud helps prevent you from becoming a victim. It is also a good idea to familiarize yourself with the ways to reduce the risk of legitimate chargebacks.

Because you are so sure that neither of these apply to you, I will be sure to forward your account information to PayPal so they can be prepared to respond to your false allegations.

Ahhhahah go right ahead, too funny

I will get my money back and you'll be stuck in a game that's dead on arrival with a greedy company that doesn't give a **** about it's customers except to grab some extra cash

It's kinda amusing how you've yet to adress the fact that this exploit has been known by Cryptic for months yet they did nothing
How do you defend that?

I mean the amount of smoke and mirrors you're using to defend this sorry excuse for a company makes me think you're either heavily invested in them or you're actually a shrill

FAQ - AD/AH Exploit Follow-Up

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