I lost 5 levels on my GF, 2 on my cleric, and about a dozen across their companions, but I am not sure if I lost anything on the crafting side of the house... can't tell. I didn't loose any my legitimately bought purples off the AH... I just hope if I was taken for a ad scam ride by any of the cheaters I get a little of the AD I spent on them. Of course, I will admit that 400k for a purple mailsmith is a good price, but not sure on the 800k for a purple crafting tool wasn't artificial, but since the racket has been going on since day 1 then I can't tell.
I like how PWE is still calling it a BETA and we are testers, yet there's no character wipe when 'live' hits and real world $$$ is still readily being accepted. Also love how the founders got a 5-day 'headstart' for BETA.
Actually, less then 40% of all CC disputes are found in the Customer favor. Most charge backs are reversed once the company shows they provided what was promised.
This is from PAYPAL'S website.
While most buyers file chargebacks for reasons they believe are legitimate, there are criminals out there who try to take advantage of the system.
The claims most often exploited for chargeback fraud are:
1.A scammer makes a legitimate purchase - but claims the transaction was not authorized.
2.A criminal pretends an item never arrived, or lies and says it arrived significantly different than it was described.
Knowing about chargeback fraud helps prevent you from becoming a victim. It is also a good idea to familiarize yourself with the ways to reduce the risk of legitimate chargebacks.
Because you are so sure that neither of these apply to you, I will be sure to forward your account information to PayPal so they can be prepared to respond to your false allegations.
Visa patentedly has a clause that protects the card carrier in the case of "Lemon Service". This protection is such that if you use a Visa card to buy something and it turns out to be in anyway unsatisfactory the charge can be reversed by Visa. It requires a simple conversation with their claims department where you show what part or portion was unsatisfactory.
That said I want to know about the Zen that legitimate players have lost. I had unwithdrawn Zen in the exchange while I traded in my AD I was gaining to save up for more character slots (having already bought several upgrades with money for each of the members of my family I was waiting on slots 5&6 for my account to be bought in game). All my Zen has been set to 0, the AD spent (earned as foundry tips, from dailies, invoking) is gone. I've NEVER even opened the AH. Was never involved in any "gifting" and yet here I am with my account affected. I know there are those who had more loss than I did but they all seem to be hollering and screaming enough to be heard for themselves. What about me and players like me who played the game legitimately, never even used the AH much less bought or sold anything that could have been involved in the many exploits to or from other players and still are now without our AD or our Zen?
I assure you, there are more players who never knew what was going on that were impacted than those who were "in the know". Is nothing going to be done to make sure they get what they lost back? Were not talking about stuff that happened during the rollback, this was unwithdrawn Zen from the market that was bought DAYS ago.
Do you crave a good old fashioned dungeon crawl? One where the dungeon tells it's own story? The Dungeon Delves campaign is just for you! Start with my first release: NW-DQF4T7QYH Any cave can lead to adventure!
I like how PWE is still calling it a BETA and we are testers, yet there's no character wipe when 'live' hits and real world $$$ is still readily being accepted. Also love how the founders got a 5-day 'headstart' for BETA.
Agreed. They are accepting real $$$ in exchange for in-game services and items. That is NOT something you do in a BETA.
Not sure if I find the response to this exploit to be acceptable. Leaning towards quitting altogether at this point.
My friend is banned and i know she hasnt been involved with the exploit at all. What can she do to get unbanned?
Be careful as you are breaking forums rules about about this is from the forums rules
"No representing banned members. Don't represent any banned individuals. They were banned for a reason. Assisting them in any way or form will lump you in the same boat. This includes posting from your alt to ask about one of your own characters being banned from the forums."
She needs to send a email to support about it that is the only way it can be handled.
I was very alarmed to see, when I logged in, that all my consigned items in the AH are GONE. I had 40 items listed, most of them uncommon, but I had about 10 rare items, and some of them had bids over 4500 AD. I am also missing Celestial Coins - I had 6 before the rollback, and now I have the 1 that I just received from Invoking this morning.
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jn2002dk1Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
Congress knew that the regulations did not nothing to slow or prevent Ponzi Schemes, in fact, deregulation made it easier to commit the crime. By your logic, congress is responsible for my loss, Does that mean I can ask for a refund of my taxes ?
Cryptic knew there was a loop hole, but did not see it a viable threat to the system, so they did not try to fix it. They were wrong to be sure, but you still lost nothing because of it. Your Astral Diamonds are worth exactly what they were worth when you bought them in monetary terms.
Can I defend Cryptic? No, and I wont try to. But that does not make what you are doing right. Tell yourself what you will to sleep at night, but if you dispute the charge, your a con-man. If you continue to play, knowing that you are going to dispute the card, your also a thief. If you threaten to dispute the charge unless more that what was promised is delivered, your an extortionist.
Liar, Con-man, Thief, Extortionist.... you need to by a character slot, your running out of room.
Except i cant change my AD to cash now can i?
Also, you really need to stop making flawed analogies, it does you no favours. The same goes for ad hominem
If you can't argue your case without numerous fallacies your case is not worth arguing
Just for your piece of mind since it's obviously important to you - i'm not playing the game until i see a response from Cryptic or PWE where they state how they'll deal with the now worthless AD and what's inside this package (though it's going to be idendity scrolls or some equally worthless junk)
That's when i'll decide whether it's actually worth giving them a second chance or doing my charge back. The ball is in their court
0
drezsMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 7Arc User
edited May 2013
Alll here know the bug is exploited more time than 7 hours and what the PWI do is a litle rollback ????
The economy got broken fix it right now or lose players and a lot of it.
Many heads around one table and all decided is 7 hours rollback,dont tell me are you thinking on players.
If its the final decision,good luck to who stay here.Cya in next.
These forums are some of the most cynical I have seen. This is a game folks that you do not NEED to pay money for unless you choose to do so. The GF exploits and such do not truly affect you.. and we have been TOLD that they (people that took advantage of those said exploits) will be dealt with harshly, and I think that the 72 hour ban hammer was just the tip of the iceberg.
Demanding things get fixed your way or else... well that is just an entitled role and does not become anyone. The developers are not going to make public exactly what they are doing and taking advantage of the exploits will just land someone in deeper trouble.
What ever happened to to just going out and enjoying a game for what it is instead of taking advantage of something or worrying about what other people are doing in the game what you are not? If someone feels that PvP is not fair because of said exploits. then do not participate in PvP then. I am playing this game because I am having fun!! If you feel it is not fun then find a game that is and play it.
I like how PWE is still calling it a BETA and we are testers, yet there's no character wipe when 'live' hits and real world $$$ is still readily being accepted. Also love how the founders got a 5-day 'headstart' for BETA.
Starting to lose patience with PW. They are in full cover-your-*** mode right now. We can only hope they are working on the problem as hard as they are back pedaling on their soft launch. A flaming bag of <font color="orange">HAMSTER</font> is still a flaming back of <font color="orange">HAMSTER</font> regardless of what you call it.
<font color="orange">HAMSTER</font> off your paying customers and you will live to regret it. They are making no friends right now with this halfassed fix to an exploit that has been around since closed beta when it actually was supposed to be a test.
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gullyvuhrMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 5Arc User
edited May 2013
It's disappointing to the people who just lost some of the things they put time in the get, but understandable.
I think the farther reaching problem stems from new players -- myself included, when we ask a simple question: How did something this massive make it into the game this far in the process? Further more, an oddly similar exploit existed in STO at some point, which begs the question about the reuse of code being done without any thought to the fact you were grandfathering forward all the same holes.
I guess my question comes down to: Are there any plans for a new shard? I don't honestly think the full damage done has been realized as the problem with F2P models tends to revolve around how robust the logging is in regards to where the exploit resided, as well as the ease by which accounts can be created and items offloaded and stored. Myself and a few friends paid for the guardian or the north package, or something similarly awesome named -- but I really don't see us logging back in to anything but a fresh world due to just simple experience with MMOs.
Anyway, you have a fun game here; but I think your resolve to offer players what in their mind is an appropriate solution (since you stand firm on a character wipe) is going to either win people over or turn you in the mustached, money grubbing villain (ala Snidely Whiplash) players want Developers they disagree with to be...I think the fact you're accepting real money, while defending problems by hiding behind a "beta" label is a mistake, and one I truly hope you work to rectify.
Agreed. They are accepting real $$$ in exchange for in-game services and items. That is NOT something you do in a BETA.
Not sure if I find the response to this exploit to be acceptable. Leaning towards quitting altogether at this point.
What is wrong with the awesome response to this exploit? Oh wait, is this one of the idiots who logged on, realised the whole game had been turned on its head, but carried on playing for 12 hours anyway? Maybe making a few exploit astral diamonds along the way? Then starts to QQ after only just realising that they would have to rollback. Maybe you are one of the people i was arguing with who kept saying "there wont be a rollback, no way", simply because they didnt want a rollback. Ridiculous. If they hadnt rolled back, this game would have died and they would have wasted over 2 years of development for nothing. And if you look at companies like THQ, they simply cant afford that to happen.
I am also completely sick of hearing all this <font color="orange">HAMSTER</font> about whether its a beta or not. What difference does it actually make? If they call it a release, does it change anything for any players? NO. If they call it open beta does it change anything for players? NO. Its just a name, it means nothing. They can call it what they like as it is their game, there is no 'BETA' rulebook anywhere that says they can or cant do whatever they like.
Get over yourselves, you are far less important than you would have yourselves believe. If you want to quit, go ahead. Its a few less whiners i have to listen to in zone chat, whinging about how its not an open beta and griping that PW want to make a profit by selling stuff. Seriously, i will golfclap you out of the stands if you want to go. No one will miss a whiner.
NEWSFLASH - How else can they make money in a F2P game????? Especially when all you scrubs will scrimp and save all your in game AD for a few zen to buy things. Then have the brass balls to complain about customer service.
GET OVER YOURSELVES, NO ONE CARES ABOUT YOUR 1st WORLD PROBLEM COMPLAINTS OR OPINIONS. Seriously i am not even joking. If you think they read this forum and shed a tear when some loser says "i am thinking of quitting", then you are sadly delusional, and it makes me actually laugh out loud.
Sheesh. Wake up and smell the coffee. So sick of everyone being negative of anything they can. This BETA argument is the biggest example i have seen.
" Experience is a hard mistress, she gives the tests first, and the lessons after... "
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morgoyMember, Neverwinter Beta UsersPosts: 1Arc User
edited May 2013
Will you ban the exploiters? These cheaters cost me 4.5 hours of my life I won't get back. Just ban them please.
Alll here know the bug is exploited more time than 7 hours and what the PWI do is a litle rollback ????
The economy got broken fix it right now or lose players and a lot of it.
Many heads around one table and all decided is 7 hours rollback,dont tell me are you thinking on players.
If its the final decision,good luck to who stay here.Cya in next.
Actually you are assuming that this is the end of what they are doing. Personally I think that this was the least of what they are doing and a 7 hour roll back was not that bad. It took a while for them to get to this point as the problem was so out of hand that a short roll back stopped it a little and returned things to a minor semblance of normalcy. Meanwhile the investigation has not stopped with this roll back and behind the scenes more WILL happen and if someone is exploiting people will pay for it.
Meanwhile why worry about what others are doing and just play the game and have fun?
The GF exploits and such do not truly affect you..
The GF exploit affects EVERYONE. The GF exploit farmed phat epicz that the entire party rolled on that they in turn sold to hapless buyers for astounding amounts of currency that they did not earn or otherwise have the as-easy opportunity to obtain that item to exchange for said currency. That's a MAJOR exploit that affects the entire community/economy.
These forums are some of the most cynical I have seen. This is a game folks that you do not NEED to pay money for unless you choose to do so. The GF exploits and such do not truly affect you.. and we have been TOLD that they (people that took advantage of those said exploits) will be dealt with harshly, and I think that the 72 hour ban hammer was just the tip of the iceberg.
Demanding things get fixed your way or else... well that is just an entitled role and does not become anyone. The developers are not going to make public exactly what they are doing and taking advantage of the exploits will just land someone in deeper trouble.
What ever happened to to just going out and enjoying a game for what it is instead of taking advantage of something or worrying about what other people are doing in the game what you are not? If someone feels that PvP is not fair because of said exploits. then do not participate in PvP then. I am playing this game because I am having fun!! If you feel it is not fun then find a game that is and play it.
I'd go and enjoy the game for what it is, but given theres a whole 3 functioning classes, and so much of the QoL features are gated behind paywalls, it tells me Cryptic only wants you to enjoy th game if you're willing to give them money every 15 minutes.
Hence why they did nothing about the exploit till yesterday. Yesterday was the first time Zen to AD conversion became essentially Pissing ZEN away into worthless currency.
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jn2002dk1Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
You claim flawed analogies but yet point to none. In both your attempts to point to them, you merely proved you can't read since "Value" your first claim of a flawed analogy was clearly defined in my first post. You say this one is flawed and yet cant point to nothing. Your a petulant little brat who was caught being a little brat, and now rather then fight with facts all you can do is scream liar.
Could you change your AD to cash before the exploit? Were you? If you were, you were violating the TOS and EULA, and thus should be banned and refunded nothing.
You are too pathetic to respond to anymore. So have your last words that I will never read.
in my humble opinion you are far worse then the exploiters, who caused issue. You should run for congress when you move out of mom's basement.
BTW, Paypal make you go to your credit card company now, they no longer due direct refunds. Sorry... good luck
No worries, i'm using VISA with my Paypal account so i will get my money back:D
Keep it up with the pointless insults and fallacies, it will take you places (though maybe not where you want to go)
blanchardtech and jn2002dk1... can you take it to PMs please? I don't honestly care if he gets his money back via paypal, I'm really interested in news about the exploit though.
Thank you for considering it.
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wildoxitMember, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 31Arc User
Yep I am missing 4000 ZEN and your customer service website is down or unavailable. When do you expect to have the customer service website backup so I may get my ZEN back as you said all ZEN would be restored.
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eskimo895191Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 3Arc User
What is wrong with the awesome response to this exploit? Oh wait, is this one of the idiots who logged on, realised the whole game had been turned on its head, but carried on playing for 12 hours anyway? Maybe making a few exploit astral diamonds along the way? Then starts to QQ after only just realising that they would have to rollback. Maybe you are one of the people i was arguing with who kept saying "there wont be a rollback, no way", simply because they didnt want a rollback. Ridiculous. If they hadnt rolled back, this game would have died and they would have wasted over 2 years of development for nothing. And if you look at companies like THQ, they simply cant afford that to happen.
I am also completely sick of hearing all this <font color="orange">HAMSTER</font> about whether its a beta or not. What difference does it actually make? If they call it a release, does it change anything for any players? NO. If they call it open beta does it change anything for players? NO. Its just a name, it means nothing. They can call it what they like as it is their game, there is no 'BETA' rulebook anywhere that says they can or cant do whatever they like.
Get over yourselves, you are far less important than you would have yourselves believe. If you want to quit, go ahead. Its a few less whiners i have to listen to in zone chat, whinging about how its not an open beta and griping that PW want to make a profit by selling stuff. Seriously, i will golfclap you out of the stands if you want to go. No one will miss a whiner.
NEWSFLASH - How else can they make money in a F2P game????? Especially when all you scrubs will scrimp and save all your in game AD for a few zen to buy things. Then have the brass balls to complain about customer service.
GET OVER YOURSELVES, NO ONE CARES ABOUT YOUR 1st WORLD PROBLEM COMPLAINTS OR OPINIONS. Seriously i am not even joking. If you think they read this forum and shed a tear when some loser says "i am thinking of quitting", then you are sadly delusional, and it makes me actually laugh out loud.
Sheesh. Wake up and smell the coffee. So sick of everyone being negative of anything they can. This BETA argument is the biggest example i have seen.
It's really sad when a minority have to ruin things for everybody else. I understand why you had to do the roll back though.
What I'd really like an answer to though, is how did you guys let this happen? I mean, the exact same thing happened in STO with the exchange, so how did you not know how to prevent this in Neverwinter before it go to this stage?
Join date is wrong, I've actually been around since STO Beta.
True alters don't have a "main". Account wide unlocks for all unique event rewards!!
what i want to know is why they waited so long, as they knew about it along time ago? they should have locked the ah/ad down weeks ago, someone should monotor accounts with large AD gains in short time. to investigate.. other MMO's do this, its not hard, nor is it a problem to make a program to flag accounts for review..
strange they did not do this, i blame higher up's for letting this slip thru the cracks.. and for not keeping track of who is doing what/when/where.
I know this is has been a difficult situation for the devs, and it's obvious they have worked non-stop to correct this as best they could. While I can always regain my level, experience, etc., I like others doubt I can reclaim the Heavy Nightmare Mount obtained during that time. It is my hope a way will be found to correct this. If not.... it's doubtful I'll buy any more keys for lockboxes. Just too dangerous an investment now. That being said I still do appreciate the hard work the devs have put in fixing a problem caused by idiots who would rather spend their time ruining the game for everyone rather than playing it.
Comments
Since this exploit used the AH please explain how you can do it again since the AH is still down?
Visa patentedly has a clause that protects the card carrier in the case of "Lemon Service". This protection is such that if you use a Visa card to buy something and it turns out to be in anyway unsatisfactory the charge can be reversed by Visa. It requires a simple conversation with their claims department where you show what part or portion was unsatisfactory.
That said I want to know about the Zen that legitimate players have lost. I had unwithdrawn Zen in the exchange while I traded in my AD I was gaining to save up for more character slots (having already bought several upgrades with money for each of the members of my family I was waiting on slots 5&6 for my account to be bought in game). All my Zen has been set to 0, the AD spent (earned as foundry tips, from dailies, invoking) is gone. I've NEVER even opened the AH. Was never involved in any "gifting" and yet here I am with my account affected. I know there are those who had more loss than I did but they all seem to be hollering and screaming enough to be heard for themselves. What about me and players like me who played the game legitimately, never even used the AH much less bought or sold anything that could have been involved in the many exploits to or from other players and still are now without our AD or our Zen?
I assure you, there are more players who never knew what was going on that were impacted than those who were "in the know". Is nothing going to be done to make sure they get what they lost back? Were not talking about stuff that happened during the rollback, this was unwithdrawn Zen from the market that was bought DAYS ago.
Agreed. They are accepting real $$$ in exchange for in-game services and items. That is NOT something you do in a BETA.
Not sure if I find the response to this exploit to be acceptable. Leaning towards quitting altogether at this point.
ten bucks says the gift is some identify scrolls and portable altars.
Maybe a unopened lockbox with no key.
Be careful as you are breaking forums rules about about this is from the forums rules
"No representing banned members. Don't represent any banned individuals. They were banned for a reason. Assisting them in any way or form will lump you in the same boat. This includes posting from your alt to ask about one of your own characters being banned from the forums."
She needs to send a email to support about it that is the only way it can be handled.
Also, you really need to stop making flawed analogies, it does you no favours. The same goes for ad hominem
If you can't argue your case without numerous fallacies your case is not worth arguing
Just for your piece of mind since it's obviously important to you - i'm not playing the game until i see a response from Cryptic or PWE where they state how they'll deal with the now worthless AD and what's inside this package (though it's going to be idendity scrolls or some equally worthless junk)
That's when i'll decide whether it's actually worth giving them a second chance or doing my charge back. The ball is in their court
The economy got broken fix it right now or lose players and a lot of it.
Many heads around one table and all decided is 7 hours rollback,dont tell me are you thinking on players.
If its the final decision,good luck to who stay here.Cya in next.
Demanding things get fixed your way or else... well that is just an entitled role and does not become anyone. The developers are not going to make public exactly what they are doing and taking advantage of the exploits will just land someone in deeper trouble.
What ever happened to to just going out and enjoying a game for what it is instead of taking advantage of something or worrying about what other people are doing in the game what you are not? If someone feels that PvP is not fair because of said exploits. then do not participate in PvP then. I am playing this game because I am having fun!! If you feel it is not fun then find a game that is and play it.
Starting to lose patience with PW. They are in full cover-your-*** mode right now. We can only hope they are working on the problem as hard as they are back pedaling on their soft launch. A flaming bag of <font color="orange">HAMSTER</font> is still a flaming back of <font color="orange">HAMSTER</font> regardless of what you call it.
<font color="orange">HAMSTER</font> off your paying customers and you will live to regret it. They are making no friends right now with this halfassed fix to an exploit that has been around since closed beta when it actually was supposed to be a test.
I think the farther reaching problem stems from new players -- myself included, when we ask a simple question: How did something this massive make it into the game this far in the process? Further more, an oddly similar exploit existed in STO at some point, which begs the question about the reuse of code being done without any thought to the fact you were grandfathering forward all the same holes.
I guess my question comes down to: Are there any plans for a new shard? I don't honestly think the full damage done has been realized as the problem with F2P models tends to revolve around how robust the logging is in regards to where the exploit resided, as well as the ease by which accounts can be created and items offloaded and stored. Myself and a few friends paid for the guardian or the north package, or something similarly awesome named -- but I really don't see us logging back in to anything but a fresh world due to just simple experience with MMOs.
Anyway, you have a fun game here; but I think your resolve to offer players what in their mind is an appropriate solution (since you stand firm on a character wipe) is going to either win people over or turn you in the mustached, money grubbing villain (ala Snidely Whiplash) players want Developers they disagree with to be...I think the fact you're accepting real money, while defending problems by hiding behind a "beta" label is a mistake, and one I truly hope you work to rectify.
What is wrong with the awesome response to this exploit? Oh wait, is this one of the idiots who logged on, realised the whole game had been turned on its head, but carried on playing for 12 hours anyway? Maybe making a few exploit astral diamonds along the way? Then starts to QQ after only just realising that they would have to rollback. Maybe you are one of the people i was arguing with who kept saying "there wont be a rollback, no way", simply because they didnt want a rollback. Ridiculous. If they hadnt rolled back, this game would have died and they would have wasted over 2 years of development for nothing. And if you look at companies like THQ, they simply cant afford that to happen.
I am also completely sick of hearing all this <font color="orange">HAMSTER</font> about whether its a beta or not. What difference does it actually make? If they call it a release, does it change anything for any players? NO. If they call it open beta does it change anything for players? NO. Its just a name, it means nothing. They can call it what they like as it is their game, there is no 'BETA' rulebook anywhere that says they can or cant do whatever they like.
Get over yourselves, you are far less important than you would have yourselves believe. If you want to quit, go ahead. Its a few less whiners i have to listen to in zone chat, whinging about how its not an open beta and griping that PW want to make a profit by selling stuff. Seriously, i will golfclap you out of the stands if you want to go. No one will miss a whiner.
NEWSFLASH - How else can they make money in a F2P game????? Especially when all you scrubs will scrimp and save all your in game AD for a few zen to buy things. Then have the brass balls to complain about customer service.
GET OVER YOURSELVES, NO ONE CARES ABOUT YOUR 1st WORLD PROBLEM COMPLAINTS OR OPINIONS. Seriously i am not even joking. If you think they read this forum and shed a tear when some loser says "i am thinking of quitting", then you are sadly delusional, and it makes me actually laugh out loud.
Sheesh. Wake up and smell the coffee. So sick of everyone being negative of anything they can. This BETA argument is the biggest example i have seen.
Meanwhile why worry about what others are doing and just play the game and have fun?
The GF exploit affects EVERYONE. The GF exploit farmed phat epicz that the entire party rolled on that they in turn sold to hapless buyers for astounding amounts of currency that they did not earn or otherwise have the as-easy opportunity to obtain that item to exchange for said currency. That's a MAJOR exploit that affects the entire community/economy.
I'd go and enjoy the game for what it is, but given theres a whole 3 functioning classes, and so much of the QoL features are gated behind paywalls, it tells me Cryptic only wants you to enjoy th game if you're willing to give them money every 15 minutes.
Hence why they did nothing about the exploit till yesterday. Yesterday was the first time Zen to AD conversion became essentially Pissing ZEN away into worthless currency.
Keep it up with the pointless insults and fallacies, it will take you places (though maybe not where you want to go)
Thank you for considering it.
Yep I am missing 4000 ZEN and your customer service website is down or unavailable. When do you expect to have the customer service website backup so I may get my ZEN back as you said all ZEN would be restored.
Bravo well said!!
What I'd really like an answer to though, is how did you guys let this happen? I mean, the exact same thing happened in STO with the exchange, so how did you not know how to prevent this in Neverwinter before it go to this stage?
Get the Forums Enhancement Extension!
strange they did not do this, i blame higher up's for letting this slip thru the cracks.. and for not keeping track of who is doing what/when/where.