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Forums > Home› PC & Technical Issues

If You Just Get "Trying to update the launcher." Post Here

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  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Me too, can't get on.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I'm there with all of you, i played the game like 8 hours ago or so, and now can't get on at all getting the same thing. I run Windows 7, maybe issue with it that came up randomly.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Personally, I am pro-choice, how about you guys?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Stuck here as well. It was working earlier this evening, but no more.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I was just now able to pull the launcher up.

    It... seems to be working? Testing further.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Trying to connect from the Client Itself bypassing the patcher. Does not work. The servers are maybe just offline guys.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Happened to me just now. Posted a thread about it in the wrong forum <.<
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Update: it works for me now, logging in as I type this.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    edit: working fine now, my reaction: http://www.youtube.com/watch?v=KV-qS82lXtk
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I am also having this problem. Never had this problem during open beta either so something must be going on at their end I hope that they haven't informed us about yet.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    It just started working for me :P
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    After multiple attempts mine has just connected.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Seems to be fixed now.

    I just tried again and got in just fine.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I was having the problem also but it just connected for me:D
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Ok i tried it maybe 3 or 4 times and the 5th time the box poped up went away and the launcher started. just be friggen persistent?..
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Keep trying is all i can say i just had that "problem" too and it timed out so i hit it again and waited and it worked the 2nd time around just let it sit in the corner don't touch it. Should work or maybe im one of the lucky ones >.>
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Yup, Mine fixed now. However I am going to bed. Good Night all!
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Okay its fixed for mostly everyone now lol
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    NM I managed to get back on as well. *runs back into the desert*
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    KobaltKnight wrote:
    If we want Cryptic to fix whatever may be causing this, we need to find out just how large this problem is. To do that, we need everyone who is having this problem to post in one thread. The more responses there are, the more likely it is that a real solution will be found, other than just "Restart you computer, Restart the launcher, or Reinstall the game."

    Add me to the list !

    I'll check back soon for a response :)
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I just started getting this.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I am also having the same problem. Never saw the problem during Beta or this Weekend (actually this is the first problem I've had). Now I can't launch and I keep timing out.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I was having this proublem about 20-30 min ago however I just launched the game again and everything is acting like normal.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Still having this issue despite people being able to get back on. Tried quite a few times again and still a no go.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    I restarted PC and then went right into the game with no hangup. Very strange.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited August 2009
    Still get this problem
    start from 17/8
    just showing ''trying to update the launcher''

    it is really upset for me
    i try to open it day by day..................
    poor me


    Console 1
    Ready.
    Connecting to patchserver.crypticstudios.com:7255
    PatchClientLib: connecting to patchserver.crypticstudios.com:7255
    PatchClientLib: redirecting to 208.95.184.132:7255
    PatchClientLib: autoupdating C:/Users/WhiteWater/Desktop/Cryptic Studios/Champio
    ns Online.exe
    PatchClientLib: unexpectedly disconnected
    The client was disconnected during a connect attempt
    PatchClientLib: connecting to patchserver.crypticstudios.com:7255
    PatchClientLib: autoupdating C:/Users/WhiteWater/Desktop/Cryptic Studios/Champio
    ns Online.exe
    PatchClientLib: unexpectedly disconnected
    The client was disconnected during a connect attempt
    PatchClientLib: connecting to patchserver.crypticstudios.com:7255
    PatchClientLib: redirecting to 208.95.184.132:7255
    PatchClientLib: autoupdating C:/Users/WhiteWater/Desktop/Cryptic Studios/Champio
    ns Online.exe
    PatchClientLib: unexpectedly disconnected
    The client was disconnected during a connect attempt
    PatchClientLib: connecting to patchserver.crypticstudios.com:7255
    PatchClientLib: redirecting to 208.95.184.133:7255
    PatchClientLib: autoupdating C:/Users/WhiteWater/Desktop/Cryptic Studios/Champio
    ns Online.exe
    PatchClientLib: unexpectedly disconnected
    The client was disconnected during a connect attempt
    PatchClientLib: connecting to patchserver.crypticstudios.com:7255
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    I get this on a Windows XP system. It's never been able to get past the "Trying to Update the Launcher". Other machines behind the network can connect without a problem. >.> I'm working from a fresh install and have reboot the system.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    i'm getting this also, and this is the first time i've tried to get into CO. :(
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    Rhaza wrote:
    Also having the same problem. Was working three hours ago, now just hangs on 'Trying to update the launcher. Please be patient.'

    Then after 5-10 minutes, Patcher error with 'The connection was idle for too long.'

    Not having any internet problems as I'm browsing the Champion forums while waiting for it to get it's act together.


    I have this exact problem as well. The only difference is that i havent been able to play at all yet. Hmm, and of course out of stubbornness i am going to try again now.

    So add me to the list of this problem....:(
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    I have not even been able to see the game yet. I just finally got to the patch download (No i am not Beta) that all patched fine and dandy and then click play and nothing..click again..nothing.. Click a hundred times..nothing.. shut it down to restart. and back to being stuck on Updater loading I think it is so backwards haveing to go through this thing over and over to get into the game. So far.. very upset i wasted 50$
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    I really hope the devs do something about this. Mostly because all these good people (including me) spent all this money to be entertained by this wonderful looking game, to be disappointed because of this "error".

    P.S. Also still having this issue. Note: Sometimes it takes about 5 mins before the time out error occurs, and sometimes longer. Seems kind of strange...
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    Been gettin' this since I began playing in open beta... I get lucky sometimes but every single time it's an uphill battle I just won't have the patience for. C'mon, Cryptic! You're better'n this!
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    I wish it would just say "go do something else" instead of "please be patient". I have a problem disobeying orders.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    I have this problem also.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    Pardon my saying so but this ain't exactly a problem that looks like it needs to hit page 3. Is someone at least working on this? Can we get a little bone here? Maybe some way to get past this godawful thing like CoH had? I'd really love something like that right about now. Can we at least verify someone's working on this? I'd be happy with that at least even if I can't get in 90% of the flippin time.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    having the same issue and seems to happen during after work/school hours.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    bumped cuz still having the problem
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    What's this page 5 nonsense? C'mon, Cryptic! It's still happening so I'm still gonna be here throwin' a fit. This shouldn't be happening and the silence on this issue is messed up.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    I used to get the server not responding thing, but now even the launcher wont update... o m g.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    This just started happening this moment after playing fine for the three days.... :(
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    I am also having this issue.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    Was working fine like an hour ago! Restarted game and now this?
    First Rubberband lag... Now i cant even connect? What kind of company is being ran here?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    just keep waiting..and waiting....updater will not start...dont have any time to play game let alone sit and hope the updater starts
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    Same problem here, worked fine yesterday but now I get nothing.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    I am having the same problem.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    Having the same problem here,

    Restarting the client directly via the champions/live folder doesn't work either. I do hope this has something to do with maintainance; I wouldn't want to see this error pop up at random again.
    Does anyone know if this error gets solved over time by just waiting for lets say 3 hours, or is there a more technical solution to it?
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    just started getting this error tonight, idle for too long, was fine earlier today.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    I doubt its maintenance, as nothing has been announced and people are on the shards now playing.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    Same issue, quit just before dinner, came back afterwards and cannot start the game.
  • Archived PostArchived Post Posts: 1,156,071 Arc User
    edited September 2009
    same ole same ole.
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