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What is the Arc Client?
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ambassadorkael#6946 Community Manager
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As mentioned elsewhere, we hear everyone's concerns and we're actively looking for solutions. This didn't exactly catch us by surprise, but implementing new plans to help has been slower going. I've passed on ideas from this thread, Twitter and Reddit on how to help.
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Folks who are experiencing this, can you get me your character name and @ handle, and as many details as you can for when and where it happened?
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This is a weird one, but is certainly not intentional. We're taking a look.
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Turns out we don't *officially* support joysticks and gamepads on PC, but I've asked the team to take a look if they have time.
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I'm always so curious as to how these rumors start. Where did this one come from? :)
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Did you want to know what animals you'll be able to befriend with the Bond with Life trait? Here's a tooltip for you:
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For the ship tailor issue, what ships were you using?
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Thanks for your help, everyone. :)
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Folks - I really can't say anything specific about this, but I hear that you're upset, Console Captains. On Tuesday, there will be a reason for you to be less upset about the price difference. And sadly, that's all I can say.
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Just jumping in to answer the OP: Yes, we will! Delta is the first, but our EP really wants to use Recruitment events more than the one time, ever. :) We should see the others coming back later this year, unless something changes.
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As I understand it, the reward itself will be tradable amongst your account - when you claim it, you'll get a box you can trade between your characters. But once you open it into a ship, the ship is on that character permanently.
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Xbox Captains! We apologize that your free pistol and token have not gone live yet. It's apparently hit a bit of a snag in the store, but our representatives assure us it'll be in your hands soon.
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Yesterday we announced that the two free Zhat Vash Pistol packs would be going live today on Xbox One and Playstation 4. This was in error. The packs are actually going live next Tuesday, 3/16. Enjoy your free items then, Console Captains!
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We're looking into this. Recommend folks avoid the mission for now.
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Oh god no. Absolutely not. Don't worry.
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The rights for TAS are weird. I know we initially weren't allowed to give Caitians their TAS hair for legal reasons. I think that may have changed now, but I can't confirm that.
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This is a bug, and a fix is already in place.
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Hey folks, A few people asked me to come and look at this thread, and so I've read the entire thing, including all the "blanked" posts. A couple of things here: 1) Darkblade was accused of making "personal attacks" by several people. He didn't do that. 2) He's right, subjective opinions cannot actually be factual. The…
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Thanks! Glad to be here. But yeah, it IS hard to be virtually screamed at all day, so any change in tone is always appreciated. :)
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Hypothetical question, based on nothing but my own curiosity: if ships like these were sold in the C-store with the canon visuals, but not-as-good stats as a promo box version, would that interest folks? And, on the same note, if you bought those ships, would you no longer want the promo box versions with better stats?
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Folks, I love you all, I swear. Please understand that I can't come here all the time to point by point refute everything you say. And when I do explain something in detail, posting giant essays about how wrong I am is not exactly helpful. :) Please trust that, while I can't tell you everything, I don't lie to you, and I…
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> @sirsitsalot said: > ... > > It makes perfect sense... Except for the part about the bridges... > > I understand that they do not sell. But more than that, I understand WHY they don't sell. I'm sure you understand why they don't as well. But I feel that the marketing side doesn't understand this, because all they look at…
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For what it's worth - I agree. As you may have noticed, I'm trying to take more time to be on here, lately. The main issue is how much easier it is to respond to things on Reddit or Twitter. I realize that's not a good excuse, however, and I'm genuinely going to try and be on here to answer questions and such more often.…
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Man, oh man. There is so much sarcasm and such dripping from the OP that I almost don't want to respond. But since people are paraphrasing my words, I should repeat/clarify what I said elsewhere. It's very easy for places such as this forum and the subreddit to become echo chambers, and for us to not realize that it…
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Glad you appreciated the change. :)
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Can I get a list from folks of what ships you can't use currently? Those are all bugs. Anything that's locked is, IIRC, just something we missed. Also I have never lied to you. :)
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That one should be fixed. Discard the title and Tribble and reclaim the pack.
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Yes. I don't know when, but yes.
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This one comes up a lot, and the explanation I think has already been stated in the thread further up (and started a fight, because of course). As you may have surmised, the FX in the game would all need to be modified separately. That doesn't mean we'll never do something about it (and I started another conversation with…
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If I post in here, will someone quote it and post it in here again? :) Also, this is a great idea and I'm going to sticky it. Thanks for collating the stuff that's posted other places.