I understand the process of updating or expanding servers to meet the demand of people so the server cluster does not crash but a que to wait to be able to get logged in is beyond anything a paying customer should be waiting on.
Before any of the normal kis pop in and say it is the first week, blah, blah ,blah get some facts straight.
The que was just added in the last 24 hours to keep the server from crashing. It is a **** poor attempt of fixing a problem that can only be fixed by adding servers to the cluster. Putting a que on the login process that makes people wait for others to log out before I can play is about as low as a company can go to rip off a customer in this industry.
I am currently waiting for 102 other spots to open and be filled before I can even log in. This is not beta, this is not a free-to-play game. I spent money to have access to the game when the servers were up and not being worked on or patched. Cryptic has just broken it's own ToS and EULA.
They had a queue in since head start. You have two choices either accept the queue or let the servers crash and burn while we wait for the new hardware to be added.
During release of new expansions wow get's queues on some of the popular servers and they are way past beta.
I am currently waiting for 102 other spots to open and be filled before I can even log in. This is not beta, this is not a free-to-play game. I spent money to have access to the game when the servers were up and not being worked on or patched. Cryptic has just broken it's own ToS and EULA.
During release of new expansions wow get's queues on some of the popular servers and they are way past beta.
Yep. with the release of their latest expansion, my (medium population) server was experiencing queues of up to 20 minutes for about a month afterward.
Queues happen with something very popular. In fact, I'm honestly a bit relieved that there are queues in the first place. It means that the game has a large audience and will likely continue to grow, more servers will sprout up, and more time and dedication (as if there's not enough already!) will be given towards this game.
Yep. with the release of their latest expansion, my (medium population) server was experiencing queues of up to 20 minutes for about a month afterward.
Queues happen with something very popular. In fact, I'm honestly a bit relieved that there are queues in the first place. It means that the game has a large audience and will likely continue to grow, more servers will sprout up, and more time and dedication (as if there's not enough already!) will be given towards this game.
This is not true, it could also mean they don't have enough for the customers they already have, which seems more likely then what you have stated.
It sounds to me like you have never played a very popular game.
I'll list some stuff that I've dealt with in my experience.
EVE Online: CCP will throttle logins whenever necessary to make sure that the server is not hammered after it has been worked on. This is common after a patch or an unexpected downtime.
Planetside: While you could get into the game and do stuff, if you wanted to go to the popular place, you would have to wait in a queue before you could access the continent. This was a balance item as well as an item to save the servers from frying themselves. Combat used to get really intense and multiple contlocks during prime were not unheard of.
WoW: This is one a lot of people have had experience with. Queues on WoW are legendary. Just google them.
Queues are indicative of a popular game, not a bad design. Why can CCP manage EVE without a queue at even heavy use peak times? For one thing, CCP has been running EVE for many years now, and they have some pretty awesome servers running the game.
Just give Cryptic some time. The fact that there is a queue should make you happy. It means that more and more people are wanting to play the game. If you didn't know, that's a good thing.
Also, the game was just released on Tuesday. It takes time for servers to arrive and be deployed into the system so that they can actually help out the game.
Well, I finally got past the queue .... then I was stuck on the loading screen for 20 minutes ... only for it to pop up and say "too long idle" and log me off. What the heck!?!?!?!?!?!?
this is so ****ed up. I would not mind it as much if I would not end up in the queue after the damn server kicked me out! I understand this is necessary, but please, I have about 2 hours to play a day and being stuck in a queue for half the time is no fun. Especially if I pay for the privilege of playing...
Just because ther is no que doesnt mean you get logged in. The alternative to queueing is that you keep getting thrown out and have to log in again and again until you happen to hit an empty space. No quarentee this will ever happen so you could try for hour and hours without even knowing how many people are also trying to get logged in.
A queue, though annoying, is a better solution. If you dont like how many are in front of you then you can just come back latter.
Sorry guys, but queuing when I've entered my retail key is a no no; I'm going to go off and do other things (yeah, I can actually play other games or watch TV, etc.) but each evening I can't log in when *I* want to, I'll be noting, and claiming back some game time at the end of the month.
I'm not going to rant and rail and say WHAT AM I PAYING FOR but just quietly put my request in.
Really would have thought that about half a year after the CO Launch (and after every other MMO launch in history so far!) that numbers would be up for allowing us all in
331 out of 641, only reason I'm in the que is because I was BOOTED off the damn server from lag....and now I have to wait to get back in....awesome town
Before they put the queue in during OB (or was it headstart?) the server just refused your login, and you had to keep clicking the login button, and hope to get lucky. This is better, believe me.
lets see...played all morning no prob. then logged out for lunch and time with the wife. logged in real quick. got booted from server while loading to warp space. then got into que...was 45 of 45. got in and played for 15 min before getting booted from server (again while loading in to warp space). then i was que 311 of 400 when i got booted fromt he que! "disconnected from server." then i was 623 in que when i tried again. well, time to go play with the wife and the dog and watch some tv. glad i can play during the week...oh wait, i work, weekends are my only game time.
Comments
During release of new expansions wow get's queues on some of the popular servers and they are way past beta.
Maybe you should buy Cryptic some more servers.
Yep. with the release of their latest expansion, my (medium population) server was experiencing queues of up to 20 minutes for about a month afterward.
Queues happen with something very popular. In fact, I'm honestly a bit relieved that there are queues in the first place. It means that the game has a large audience and will likely continue to grow, more servers will sprout up, and more time and dedication (as if there's not enough already!) will be given towards this game.
This is not true, it could also mean they don't have enough for the customers they already have, which seems more likely then what you have stated.
Awesome! And people keep comparing this Game to Wow.. Hmm yes, at least in WoW I don't have to queue to play..
I'll list some stuff that I've dealt with in my experience.
EVE Online: CCP will throttle logins whenever necessary to make sure that the server is not hammered after it has been worked on. This is common after a patch or an unexpected downtime.
Planetside: While you could get into the game and do stuff, if you wanted to go to the popular place, you would have to wait in a queue before you could access the continent. This was a balance item as well as an item to save the servers from frying themselves. Combat used to get really intense and multiple contlocks during prime were not unheard of.
WoW: This is one a lot of people have had experience with. Queues on WoW are legendary. Just google them.
Queues are indicative of a popular game, not a bad design. Why can CCP manage EVE without a queue at even heavy use peak times? For one thing, CCP has been running EVE for many years now, and they have some pretty awesome servers running the game.
Just give Cryptic some time. The fact that there is a queue should make you happy. It means that more and more people are wanting to play the game. If you didn't know, that's a good thing.
Also, the game was just released on Tuesday. It takes time for servers to arrive and be deployed into the system so that they can actually help out the game.
:mad:
I hope they are enjoying themselves, spamming the chat to death with nobody to give a damn since we are all out waiting to get back in.
Why? That's what our subscription fees are supposed to do.
Not sure when you play, but I got cues about once a week when I played.
WoW had huge queues when they went live.
A queue, though annoying, is a better solution. If you dont like how many are in front of you then you can just come back latter.
I'm not going to rant and rail and say WHAT AM I PAYING FOR but just quietly put my request in.
Really would have thought that about half a year after the CO Launch (and after every other MMO launch in history so far!) that numbers would be up for allowing us all in