Captains - we're back. Thank you so much for your incredible patience over the last few days. All Captains on PC will be receiving a package of an Experimental Ship Upgrade, Captain Upgrade, and Bridge Officer Upgrade as a thank you. We appreciate you.
Sorry, forgot to say this will be live on PC on Wednesday.
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Captains - we're back. Thank you so much for your incredible patience over the last few days. All Captains on PC will be receiving a package of an Experimental Ship Upgrade, Captain Upgrade, and Bridge Officer Upgrade as a thank you. We appreciate you.
Captains - we're back. Thank you so much for your incredible patience over the last few days. All Captains on PC will be receiving a package of an Experimental Ship Upgrade, Captain Upgrade, and Bridge Officer Upgrade as a thank you. We appreciate you.
Well done in the hard tasking of fixing the problem, and the patience of putting up with the complaints over the last 2 days.
You should receive a commendation for your hard work and patience with the forumites @baddmoonrizin .
You should receive a commendation for your hard work and patience with the forumites @baddmoonrizin .
While the sentiment is appreciated, I just do my best to serve the community as best as I can.
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
We moan and complain, but in the end we are grateful that we can be back in the game that we love. Thank you staff for working though it. However, with that said... DON'T EVER BREAT IT LIKE THAT AGAIN!!!
It has been fixed for me today. Hooray! Thanks for the good Friday on Good Friday. Have a great weekend and sleep well, devs of both games that were affected.
Good morning! Sorry I'm late to the party, folks, but I was up late dealing with all of this as well. And a girl has gotta get her rest sometime. 🤷♀️ Yes, the devs are deploying a fix this morning via an alternate method to get this out faster, since last night's fix has been rolling out too slowly. For those looking for "official" word on things, there are posts and a discussion in General Discussion as well as GNN. As for calls of compensation, the Events are being extended due to this downtime. There has been no other word of anything else. We'll keep you informed as new information comes. We know that this is frustrating for many of you, but please, continue to be patient and civil. Thank you!
Is it all active events that were affected by the outage that are being extended? (Voth Invictus, Red Alert, Jr Officer Recruitment)?
So whatever problem you have been having still is not fixed. I can't stay connected for more than a few minutes before I get the server error and get kicked off. Really sucks when you start playing and at critical moments it lags, locks up and crashes. When I log back in, my character is usually dead, like the game kept playing even after I was kicked off.
So whatever problem you have been having still is not fixed. I can't stay connected for more than a few minutes before I get the server error and get kicked off. Really sucks when you start playing and at critical moments it lags, locks up and crashes. When I log back in, my character is usually dead, like the game kept playing even after I was kicked off.
That would be a separate issue from the one that the playerbase had been experiencing for the past couple of days, so you would need to file a separate report.
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Is there any action we need to take on our end, because I'm still crashing on start up usually during the Cryptic loading screen.
Force verifying. Making sure on demand patching is off. Making sure your drivers are all up to date. Try that first. Try starting in safe mode. If all of the previously mentioned fails to get you back into game a fresh install may be required.
For any of the devs out there, I am deeply grateful for the lengths you went through for the trouble of getting us back into the game, and my sincerest apologies for my outbursts due to the despair of the situation.
Well its started playing up again, I got in went to change map the loading screen froze so closed the game and it keeps trying to patch the launcher, and after 3-7 tries I keep getting this message
- Unable to establish connection to Patch Server.
Please check your internet connection. If problems persist, please contact Technical Support.
a managed to get in a few times but then just froze on changing maps.
but now it seems so be constantly stuck trying to patch the launcher.
> @aslap said: > Well its started playing up again, I got in went to change map the loading screen froze so closed the game and it keeps trying to patch the launcher, and after 3-7 tries I keep getting this message > > - Unable to establish connection to Patch Server. > Please check your internet connection. If problems persist, please contact Technical Support. > > a managed to get in a few times but then just froze on changing maps. > > but now it seems so be constantly stuck trying to patch the launcher.
I have this too, once again unable to access the game.
> @aslap said:
> Well its started playing up again, I got in went to change map the loading screen froze so closed the game and it keeps trying to patch the launcher, and after 3-7 tries I keep getting this message
>
> - Unable to establish connection to Patch Server.
> Please check your internet connection. If problems persist, please contact Technical Support.
>
> a managed to get in a few times but then just froze on changing maps.
>
> but now it seems so be constantly stuck trying to patch the launcher.
I have this too, once again unable to access the game.
Me too...
Had a good gaming session yesterday and again this morning - now can't connect
Worked fine since Friday's 120GB+ "let it ferment/simmer" fix, aside from needing a shuttle to enter Terran battle zone.
Worked this morning until a character change was initiated and froze at 0% patching files upon leaving Starfleet Academy to return to character selection screen.
If the situation is counter diplomatic, then we must follow with force.
yep it looks like its very widespread even another post on bugs and a reddit, some saying they havnt been affected yet but for how long, and given its sunday and easter weakend will be lucky if anoyone can get in by monday evening.
Comments
Captains - we're back. Thank you so much for your incredible patience over the last few days. All Captains on PC will be receiving a package of an Experimental Ship Upgrade, Captain Upgrade, and Bridge Officer Upgrade as a thank you. We appreciate you.
Sorry, forgot to say this will be live on PC on Wednesday.
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Let's hope it works after this...
Just got it working. Has to use safe mode.
Now I can't get the game to work above 60Hz.
So...how would one go about to obtain that pack?
*Edit
Nevermind, I just now caught the "it will be live on Wednesday" notice just now.
Well done in the hard tasking of fixing the problem, and the patience of putting up with the complaints over the last 2 days.
You should receive a commendation for your hard work and patience with the forumites @baddmoonrizin .
While the sentiment is appreciated, I just do my best to serve the community as best as I can.
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Moderation Problems/Issues? Please contact the Community Manager
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Launcher crashes at patching
BOTH Neverwinter and STO!
Me too. This is just not what I would expect from an established game.
I launched the game in safe mode and windowed. Was able to get in and then set my graphics setting. So far working fine.
One Disconnect, one SNR and a brief issue of rubberbanding in Borg Red Alert but it's working.
Don't do this again.
RIP KDF and PvP 2014-07-17 Season 9.5 - Death by Dev
Is it all active events that were affected by the outage that are being extended? (Voth Invictus, Red Alert, Jr Officer Recruitment)?
That would be a separate issue from the one that the playerbase had been experiencing for the past couple of days, so you would need to file a separate report.
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Moderation Problems/Issues? Please contact the Community Manager
Terms of Service / Community Rules and Policies / FCT
Facebook / Twitter / Twitch
Nah you have gone above and beyond Badd. While Kael is most certainly Admiral. You clearly need Captain status
Force verifying. Making sure on demand patching is off. Making sure your drivers are all up to date. Try that first. Try starting in safe mode. If all of the previously mentioned fails to get you back into game a fresh install may be required.
- Unable to establish connection to Patch Server.
Please check your internet connection. If problems persist, please contact Technical Support.
a managed to get in a few times but then just froze on changing maps.
but now it seems so be constantly stuck trying to patch the launcher.
> Well its started playing up again, I got in went to change map the loading screen froze so closed the game and it keeps trying to patch the launcher, and after 3-7 tries I keep getting this message
>
> - Unable to establish connection to Patch Server.
> Please check your internet connection. If problems persist, please contact Technical Support.
>
> a managed to get in a few times but then just froze on changing maps.
>
> but now it seems so be constantly stuck trying to patch the launcher.
I have this too, once again unable to access the game.
Me too...
Had a good gaming session yesterday and again this morning - now can't connect
Worked fine since Friday's 120GB+ "let it ferment/simmer" fix, aside from needing a shuttle to enter Terran battle zone.
Worked this morning until a character change was initiated and froze at 0% patching files upon leaving Starfleet Academy to return to character selection screen.