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Operational Support Team: Now Recruiting!

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    crystyllcrystyll Member Posts: 12 Arc User
    I would be happy to offer my services for this. As a UGC author and experienced coder/game developer (indie) in multiple languages for almost 20years I can offer a keen eye not just into identifying problems, but also assessing their likely cause purely from looking at how the problem presents.

    Within ST:O I front a diverse community consisting of multiple fleets and armada's where a large portion of personal focus is spread across all aspects of the game from low level missions to PvP to endgame PvE to foundry authoring.

    So feel free to drop me a line (in game to @Crystyll if possible since that will likely get picked up before anything here - not to suggest I spend too much time in game or anything!) if I can be of any assistance :)
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    smeagolsneakysmeagolsneaky Member Posts: 71 Arc User
    Oh Assess me please as the only good bug is a dead bug !
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    tiberius7picardtiberius7picard Member Posts: 31 Arc User
    I would love to join this team! I was invited to test LoR on Tribble before it went live and would love to do more testing.

    I am currently working in a position that requires me to perform trial-and-error testing, so I'm hoping this experience can be put to good use in STO!
    Lifetime Subscriber since October 31st, 2014
    Star Trek Online Captain since September, 2012
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    snekrgurgsnekrgurg Member Posts: 1 Arc User
    Sounds like fun, I'd be happy to help track down bugs to help make this game better.
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    l33tpr0nsuxorzl33tpr0nsuxorz Member Posts: 4 Arc User
    I would like to participate please
    Blaze@l33tpr0nsuxorz in game
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    mousemaster1mousemaster1 Member Posts: 10 Arc User
    I would like to participate/volunteer.

    I have been playing since shortly after F2P. Have tested on Tribble, and actually pointed out in the zone chat in Sol of the skills invalid issue (seeing if only my toon was affected) in chat this last round of PVE lag testing with the devs before that issue went live, with that zone being where discussions were taking place.
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    azniadeetazniadeet Member Posts: 1,871 Arc User
    I would love to be involved with this. @DTums
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    djonshenaradjonshenara Member Posts: 53 Bug Hunter
    Hi Trendy

    Just another quick request to be considered for the Bug Hunters. I have multiple characters on both Federation and KDF sides (as well as Reman and Romulans). I have a YouTube channel and have submitted bug reports in the past. I am an avid fan and play often and daily and am usually first to find bugs in STO and have even reported a few. I am a PvP, PvE and DPS player and am active in all communities so hear about things or experience them first hand before they are known to others and think I could be an considerable asset to the team.



    Honestly, this would not be about the glory but abut helping make the game a better environment for everyone. I promise to play through anything new on multiple characters to shake it out as much as possible. Thanks for taking the time to consider my application.

    Shen'ara - Qapla!
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    darkknightucfdarkknightucf Member Posts: 1,546 Media Corps
    edited August 2015
    zobovor wrote: »
    frtoaster wrote: »
    I think you should look for people with different areas of expertise:

    (a) space PvP
    (b) ground PvP
    (c) space PvE
    (d) ground PvE
    (e) doffing
    (f) the tailor and outfits
    (g) the Foundry
    (h) math
    (i) English
    (j) mathematical English

    The last three require further clarification.

    (h) If you would just tell us how the mechanics are supposed to work, then we could actually check your math. Sometimes, it's difficult to tell whether there actually is a bug or whether the math is just horribly convoluted.

    (i) You need someone to proofread your work. There are far too many typos in this game. I don't know why you don't use a spell-checker; that would catch the numerous spelling errors. After the text is spell-checked, pass it to proofreaders to find the more complicated grammatical errors.

    (j) Many of your tooltips are horribly written. They violate the basic conventions of mathematical English. Note that mathematical English is a different skill from both math and English. The skill can only be acquired by spending a lot of time writing mathematics, not just solving math problems. It's not a skill commonly taught at the undergraduate level, even in the sciences and engineering. It's really only required of math majors, though other people may pick it up, depending on the focus of their studies.

    I nominate you as Project Manager.

    I nominate you lot as a replacement for CrypticFrost (minus a paycheck) .
    Here's hoping for less ... errr ... confusion .

    http://lootcritter.com/2015/02/05/cheap-move-cryptic-bait-switch-on-the-dilithium-weekend-cryptic-frost-confused/

    Forgive me for not completely understanding the full intent of your message. As to not causing confusion (and referencing that article), that's the LAST thing I want to do; confusion only adds to the distrust and negative perception.
    @Odenknight | U.S.S. Challenger | "Remember The Seven"
    Fleet Defiant Kinetic Heavy Fire Support | Fleet Manticore Kinetic Strike Ship | Tactical Command Kinetic Siege Refit | Fleet Defiant Quantum Phase Escort | Fleet Valiant Kinetic Heavy Fire Support
    Turning the Galaxy-X into a Torpedo Dreadnought & torpedo tutorial, with written torpedo guide.
    "A good weapon and a great strategy will win you many battles." - Marshall
    I knew using Kinetics would be playing the game on hard mode, but what I didn't realize was how bad the deck is stacked against Kinetics.
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    dralthcaandralthcaan Member Posts: 27 Arc User
    Maybe a little late to the party, but I am interested in helping out with this! In any way that I can.
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    primar13primar13 Member Posts: 1,896 Bug Hunter
    zobovor wrote: »
    frtoaster wrote: »
    I think you should look for people with different areas of expertise:

    (a) space PvP
    (b) ground PvP
    (c) space PvE
    (d) ground PvE
    (e) doffing
    (f) the tailor and outfits
    (g) the Foundry
    (h) math
    (i) English
    (j) mathematical English

    The last three require further clarification.

    (h) If you would just tell us how the mechanics are supposed to work, then we could actually check your math. Sometimes, it's difficult to tell whether there actually is a bug or whether the math is just horribly convoluted.

    (i) You need someone to proofread your work. There are far too many typos in this game. I don't know why you don't use a spell-checker; that would catch the numerous spelling errors. After the text is spell-checked, pass it to proofreaders to find the more complicated grammatical errors.

    (j) Many of your tooltips are horribly written. They violate the basic conventions of mathematical English. Note that mathematical English is a different skill from both math and English. The skill can only be acquired by spending a lot of time writing mathematics, not just solving math problems. It's not a skill commonly taught at the undergraduate level, even in the sciences and engineering. It's really only required of math majors, though other people may pick it up, depending on the focus of their studies.

    I nominate you as Project Manager.

    I nominate you lot as a replacement for CrypticFrost (minus a paycheck) .
    Here's hoping for less ... errr ... confusion .

    http://lootcritter.com/2015/02/05/cheap-move-cryptic-bait-switch-on-the-dilithium-weekend-cryptic-frost-confused/

    Forgive me for not completely understanding the full intent of your message. As to not causing confusion (and referencing that article), that's the LAST thing I want to do; confusion only adds to the distrust and negative perception.

    To be brutally honest, what does the Dill Weekend Article have to do with anything here?
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    bernatkbernatk Member Posts: 1,089 Bug Hunter
    Oh, and I would like to be in too. My prev post maybe wasn't too clear lol.
    Tck7dQ2.jpg
    Dahar Master Mary Sue                                               Fleet Admiral Bloody Mary
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    aribrekkenaribrekken Member Posts: 1 New User
    il join I'm on sto all the time
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    plagis34plagis34 Member Posts: 9 Arc User
    What is really the point of this? We have tribble and a lot of the players make you folks well aware of the bugs in game and on the forums.

    Want to really make players happy? Get some serious customer support operational first.
    It took you folks TWO WEEKS to get me back control of my account when I was TRIBBLE.Unacceptable by any game support crew.
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    quantumquantonum#7698 quantumquantonum Member Posts: 169 Arc User
    edited August 2015
    STO is a very fun game and I have been playing since the release of Legacy of Romulus. I have seen the game improve from endless, silent episodes of fight-and-whatever to episodes that make it seem like you aren't just playing a video game but instead travelling to unknown places, with almost-full voiced speech and sometimes challenging tasks that take your captain's other skills to the test. This is a very endless game; the story continues, even if you have unlocked absolutely everything possible in every character! I also enjoy using the Foundry. I am currently making a mission that will involve the Mirror Universe and the Iconian War. I even live in bikeable distance from Cryptic Studios

    I've played plenty of STO, so I know quite a few bugs. For example, look at the scale to my Samsar cruiser and @mrsupreme2's Tholian Widow: https://drive.google.com/a/herbertland.com/file/d/0B6vuApJHir6iTFZ5Q0h1ekRrenM/view

    Also, take a good look around DS9. What looks like Odo's office sometimes turns into empty space. There is also an NPC near the ship facilities that walks around, stretches, then coughes. a waiter on the top floor in Quark's also randomly coughs.

    The Foundry is very glitchy. If you get too far from your away team, they leave you. Also, NPC groups can't fit thru the open-close door/wall.

    There are many other glitches and bugs that I know of. I think I will be able to spot and help fix many of the bugs that lie beneath the STO universe (which is in subspace :) ) I also would like to help out with the continuing mission of STO, if possible. I could help bring back themes like the Gamma Quadrant and the Mirror Universe that were mentioned in the need-to-be-redesigned Cardassian Struggle.
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    majortiraomegamajortiraomega Member Posts: 2,214 Arc User
    I'd definitely be interested in joining the operational support team. I've made dozens of bug report threads here on the forums and ingame over the years.​​
    --->Ground PvP Concerns Directory 4.0
    --->Ground Combat General Bugs Directory
    Real join date: March 2012 / PvP Veteran since May 2012 (Ground and Space)
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    llyodstylesllyodstyles Member Posts: 33 Arc User
    Hey there, a bit late to the party I'll admit, but I would be happy to help track down and solve any bugs that crop up. I'm quite happy to countlessly replay that one mission or stf to have my pc crash and have to restart and do the whole thing again ;) Anything which improves the game is worthwhile doing in my book!! Looking forward to getting down to business!

    Styles
    #BugBashers
    We shall defend our island, whatever the cost may be, we shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; we shall never surrender.
    Winston Churchill

    1st Lt, M.A.C.O. Foxtrot Squadron

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    typhoncaltyphoncal Member Posts: 247 Arc User
    I would be willing to help out as needed, ive been around since alpha/beta of the game and i enjoyed what i had to do during those times and i have over the years sent in reports as i had seen. I hope this is a real effort that has been very much neglected over the years. #Acidrain
    Commander Shran - You tell Archer, that is three the pink skin owes me!
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    kepler11kepler11 Member Posts: 9 Arc User
    edited August 2015
    Count me in...I'm usually complaining about bugs, so I don't mind helping squash them.
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    oldkhemaraaoldkhemaraa Member Posts: 1,039 Arc User
    Well, I gotta be crazy to still be willing to do this, but yea I can always re-install either tribble, or red shirt which ever is needed. So If the studio want and experienced gamer go ahead and add me to the "prospects" list... My machine is low spec, Pretty much the bottom end of low spec.

    Dell/Intel core duo E7500@2.95Ghz
    3GB Ram
    Intel g43/45 on board video.

    I can commit 4 hours per day minimum.

    Kui sends.


    "I aim to misbehave" - Malcolm Reynolds
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    aesicaaesica Member Posts: 736 Arc User
    How do I sign up? I always end up finding obscure bugs in games--some of which are the kind of thing that shouldn't be posted in bug report forums, or anywhere public really. :x
    Rubberband Dance has been unlocked!
    kNqxcCf.gif
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    jeff2710jeff2710 Member Posts: 2 Arc User
    I would love to help and test and find bugs on this game for a couple of reasons. One being I am a huge Star Trek since the original series and love everything about Star Trek and plus I have been playing Star Trek Online since the one year anniversary and have grown with the game as well and would love to keep growing with the game. So I hope I can be chosen to help this game grow even further
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    robotpikachu118robotpikachu118 Member Posts: 1 New User
    I would like to help out bug testing because I find lots of glitches in games that I can't really do anything with, so I would like to be able to find bugs and report/fix them. I have had experience before when moderating a server when I was to report all the bugs I found to the admins.
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    divvydenddivvydend Member Posts: 131 Arc User
    This sounds like an interesting proposition and I for one would be interested in getting involved.

    I am a retired Computer Science lecturer and dealt mainly in software engineering and Game Design & Development. I have strong knowledge of both "black" and "white" box testing which should be helpful in carrying out some of the tasks required, and am fully aware of all the needs for NDA's having been involved in the alpha and beta testing of various online games.
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    ccs46ccs46 Member Posts: 117 Arc User
    This sounds interesting, I would like to be involved.

    I have 3 years of game designing under my belt,mostly offline game designing, I have been coding since I was 10.
    I have been involved in Alpha and Beta testing games and software for 6 years.
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    tehbubbalootehbubbaloo Member Posts: 2,003 Arc User
    edited August 2015
    I didn't make a constructive post.
    Post edited by pwlaughingtrendy on
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    vsilverwings1vsilverwings1 Member Posts: 572 Arc User
    Okay Cryptic I'll bite. You put the offer on the table for me to help improve the game so I'm going to volunteer.

    I don't really have anything particular in skills to offer other than I've got good problem identifying skills. To summarise, I've been here since open beta and play every day, an accolade hunter, completionist and always aiming to all the ships among other pursuits in game. I won't promise to find every bug but I may well find the odd ones that others may not particularly accolades which may get overlooked yet are important to some in the community that has a dedicated channel for them. I've reported bugs in the past but gave up when nothing seemed to be done about them so I'm here to try again and help you make a better game.
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    smtjtsmtjt Member Posts: 28 Arc User
    Im interested
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    mecteshmectesh Member Posts: 137 Arc User
    i have no doubt the volunteers will continue to be ignored and this initiative will be abandoned sooner rather than later

    My guess is they'll want to give players at least a week to respond before they make any decisions/selections; only been ~4 days so far.
    Mac mini Server (mid 2011): 2GHz Intel Core i7, 8GB 1333 MHz DDR3, Intel HD Graphics 3000 512MB
    OS X El Capitan 10.11.2
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    comkiller007comkiller007 Member Posts: 23 Arc User
    I would be interested in volunteering to help bug hunt.
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