I've been having piles of issues ever since Delta Rising went live. Oddly, these problems ONLY happen with STO. Client.exe normally just shuts itself off whenever it feels like it. Anything involving going to ESD, the Sol System or the Winter Wonderland is a good 50/50 chance for me. I've got SERVER NOT RESPONDING often now and graphic "static" since 10/14/2014. My system is up to date on all it's drivers and such. Virus scan is clean. Debugged, DeFragged, Scan Disk'ed and purged multiple times over the past month and a half.
ERRORS.log from Cryptic Studios folder is:
130126 05:03:37 25 [1]: Checksum verification failed after download
130126 05:18:30 45 [1]: HTTP patching problem (InvalidHeader):
130314 17:17:34 29 [1]: xferrer resetting after apparent hang.
130404 17:23:53 1 [1]: Launcher PCL Error The connection was idle for too long
130404 17:25:09 1 [1]: Launcher PCL Error The connection was idle for too long
130404 17:26:53 1 [1]: Launcher PCL Error The connection was idle for too long
130404 17:28:59 1 [1]: Launcher PCL Error The connection was idle for too long
130404 19:35:04 29 [1]: xferrer resetting after apparent hang.
130411 16:34:18 18 [1]: xferrer resetting after apparent hang.
130503 03:04:01 1 [1]: Launcher PCL Error The connection was idle for too long
130503 03:05:12 1 [1]: Launcher PCL Error The connection was idle for too long
130503 03:06:52 1 [1]: Launcher PCL Error The connection was idle for too long
130520 07:36:30 16 [1]: HTTP patching problem (InvalidHeader):
130521 04:00:43 17 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130521 04:25:23 45 [1]: HTTP patching problem (InvalidHeader):
130521 05:00:35 76 [1]: xferrer resetting after apparent hang.
130521 15:14:49 33 [1]: HTTP patching problem (InvalidHeader):
130521 15:43:09 89 [1]: devassert: xfer->blocks_so_far == xfer->blocks_total
130521 15:43:09 92 [1]: devassert: net_bytes == xferrer->http_connections->net_bytes_free
130521 19:11:33 245 [1]: xferrer resetting after apparent hang.
130521 19:58:02 247 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130521 21:29:24 17 [1]: HTTP patching problem (BadHttpResponse):
130521 21:45:08 19 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130613 16:35:03 3 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130613 16:35:59 19 [1]: HTTP patching problem (ContentLengthMissing):
130708 04:55:13 15 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130725 18:30:00 24 [1]: xferrer resetting after apparent hang.
130815 15:14:57 19 [1]: HTTP patching problem (InvalidHeader):
130815 15:30:00 38 [1]: xferrer resetting after apparent hang.
130929 04:47:12 15 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
140831 15:37:27 132 [1]: HTTP patching problem (InvalidHeader):
140831 17:41:13 3 [1] ESC : The patchclientlib is returning error code : 6\nThe manifest is not loaded
140922 16:58:43 74 [1]: xferrer resetting after apparent hang.
Before the update my game client crashed like 1 or times per years. After the update of 2014/12/11 my game have been crashing like 4 to 5 times peer Days!!1 o.O
I have notice also that the crashes only occurs when their is a lot of action going on (doing intense space PvE, or fighting in ground battle). So far I crashed several times into Infected Space (PvE - space), Crystalline Catastrophe (PvE - space), Bug Hunt (PvE - ground) and even into Tide of Ice (winter event). I also crashed some times when loading maps. But I never noticed any crash in SOCIAL ZONE!! o.O
I'm running on Intel I7 processor with a Nvidia 570 GTX. My card driver is up to date. I tried to run the game windowed or full screen and tried direct x 9 and 11 configuration. None of those have any effect on the amount of crashes that have been occurred since that last patch, which really go into the direction that Cryptic did something wrong in it.
mine stops responding on the romulan starting video. i cant create a romulan account because of this, sometimes it happens on the dyson sphere or in some active areas like that, but mostly just the video because it happens EVERYTIME.
I have pretty much the same problem, has crashed about 6 times in the last two weeks. I have a gtx-690 with 4gb in an alienware Aurora with I-7 and 16gb ram, 2TB of raid 5 ssd.
Crashing in heap management could be a sign of several things since it's memory that get used and discarded fairly regularly,
Space the final frontier. These are the voyages of [your name here] on a five year mission to gain one level after the delta rising xp nerf.
My guess is "hope" keeps people not playing but posting on the forums. For others, its a path of sad realization and closure. Grieving takes time. The worst "haters" here love the game, or did at some point.
Has there been any official word on this yet? The only post I'd seen was in a different thread asking about graphics cards, but that was it. They know that people are having this issue, but why have they not said anything about it? More so, since some of us are missing the entire elachi event because of the issue. If it wasn't for them removing the tide run limitations, people probably would have missed out on those rewards as well. I really hope the get this fixed soon.
You know a game it too grindy when logging in becomes it's own grind do to the constant crashing.
My game has also crashed to desktop several times since the last patch, with the "gameclient.exe" error.
It happens in the beginning of a PvE queue mission (at least Elachi Alert, Crystalline Catastrophe Advanced and Battle of Korfez, possibly others can't remember) when entering combat the first time. Also happened one time in Kerrat when entering combat the first time.
Each time it has happened, I restarted the game, it put me back in the same instance and I was able to continue without the error repeating.
EDIT: Also just got one while moving from fleet embassy to New Romulus.
same problem here. When I do a Windows diagnostic it tells me that the program is incompatible with Windows. I was able to get around it by restoring the setup, but that no longer works.
Here's a slightly different question for the same gameclient.exe crashing problem - why does the gameclient actually crash?
When I look at windows event log the gameclient.exe app crashes started in October 2014 and have become more and more prevalent in the log file since then. When I look at the STO clientservercomm.log file I have the same number of disconnects, server timeouts, etc. now as I had before October (and it seems to be very consistent to the beginning of the log almost 2 years ago).
So why is the client crashing to the desktop now when it didn't before?
If it's network latency issue that's the problem then why not just attempt to auto-reconnect after a disconnect occurs? If you can't reconnect then return the user to the login screen.
And why isn't this something Cryptic can fix? Rubber banding is a far more acceptable way for the client to handle a crappy network than crashing...
I don't expect you to fix the Internet just deal with it...
I received a response from my ticket submitted on this topic from Cryptic which has so far allowed me to play without issue. This may not work for some players so to recap my specific issue:
Is use ARC to load STO. Upon clicking the ENGAGE button STO attempts to load and during the CRYPTIC splash screen i receive a message saying that Gameclient.exe has stopped working and a follow up message to the effect of "Microsoft will notify you when a fix is found" (which caused me to laugh uncontrollably for several minutes) and STO returns to desktop. So to be clear I have not received this crash during gameplay. Ticket response below and what eventually worked for me in red...
***
Hello,
Thank you for contacting us. There is a chance one of your files may have been corrupted in the process of patching.
Please try to "Force verify" the client files by following the short guide I've outlined below:
1. Shutdown your PC and wait for a few minutes before restarting it
2. Shutdown all non-essential (including browsers, downloaders, instant messengers, gaming related software) applications running on your PC
3. Launch the game via Arc
4. Click the "Options" link located at the upper-right corner of the launcher
5. Check the option "Force verify"
6. Click the "Save" button
At this point, the launcher will manually check each file against the server, and if it finds any discrepancy, it will download the correct file. After this process is completed, please login to the game and test if it is working as intended now.
If the issue persists, please try to launch the game directly, here's how:
1. Shutdown all non-essential (including browsers, downloaders, instant messengers, gaming related software) applications running on your PC
2. Go to the installation folder of the game
3. Right-click "Star Trek Online.exe" and choose "Run as Administrator"
***
Doing this allows me to "bypass" ARC to a degree. I'm forced to login with my STO account information and while playing I do not have access to SHIFT+TAB for the ARC browser in game...which is fine. Also, be prepared to reset your display settings as for me they returned to default. I have my main computer hooked up through HDMI and a big screen and had to some funky display settings to get what I wanted so that was a bit of a pain to reconfigure but I'm able to get into the game no issues and no crashes since.
Game client has been crashing on me at the Cryptic start screen. Started around the same time. Do you know what that might be about? Game support has been worthless (eg. restart your computer, make sure your internet is connected, reinstall the game).
I use ARC myself but, I do not use it to launch the game client!
What I did was initially install ARC first, than it proceeded to install the game client software.
Now once all of this was done, I first opened ARC and allowed it to update all needed updates, than once it was finished I closed ARC and, manually located the STO launcher in the STO files.
I than opened up the option, to allow for this program as well as ARC to run with full administrative permission and, than created a shortcut by pinning it to my taskbar.
Now, when I clicked on this shortcut to launch the game client, I went to the options menu listed on the client login screen and, clicked on the force verify box, than entered my password and user names, than clicked ok, this causes the client to re-verify all files located in the client folder to be double checked and, corrected if needed.
Once all was done and said, I simply need only use this method to launch the game and, all updates are directed to this folder without the need to update by ARC, even though I still launch ARC from time to time to update it as well but, it seems now that the 2 act as though slightly independent from each other in respects to running the game client.
Also, I run W7 32bit and, at one point during a differing MMO was experiencing memory leaks!
And, while I could not completely eliminate the issue 100%, I was able to cut it down to a minimum by doing what is referred to as a 4Gb tuning for W7 32 bit.
This same tuning has helped eve today with STO as well and, has prevented to this date any related memory leaks thus far if there are any at all with STO.
While I still get a once in occasion crash, it is usually resolved quickly and, most often by simply force verifying my client.
The only exception, is the odd instance where it seems the client causes my CPU to spike in demand, to the point of causing the client server to either no longer respond or, lose needed data forcing it into a seemingly endless loading sequence.
This may or, may not be my hardware's fault 100% and, might be slightly related to some potential miscommunication on both ends but, it doesn't happen every time and, is easily fixed by shutting down the client by hardware monitor, than simply re-launching the game client again.
Hopefully, some of this information can be of aid to other's as well!
I still been trying to find a way to stop the ever so annoying crashes since cryptic wont acknowledge the problem.
Took a few attempts at doing this before crash stopped, but seems resetting graphics to defaults worked for me. Even tho it didnt actually reset them, because i didnt have to alter them to the way i usually have them.
Like i said, in first post, tried everything, when it all failed, and still crashed, i started over again trying everything i tried before one at a time, loading game testing till it stopped crashing. Which, it seems to be something with graphics options thats causing the problem.
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
No luck for me. I've turned graphics down to the minimum, and while i lasted slightly longer, i still crashed less than two minutes in. This is really frustrating, more so since they aren't commenting on it or mentioning it as a known issue. It's bad enough that i've lost out on so many rewards due to the crashing, but i've missed out on the elachi event completely and i can't grind for dilithium or XP, which is kind of the point of the game thanks to Cryptic.
I'm pretty upset by this seeing how aggravating it is now to level items and gear, but frankly Cryptics lack of caring is always the salt in the wound. You would think that this would be a higher priority for them since people are actually unable to play the game due to this.
they won't acknowledge it until they can reproduce the problem in house. until then, it's like yeti. some people claim they saw it, but it's all hearsay.
the problem might come from your hardware or software. maybe your gpu is too old to run this game (they've been upping requirements recently). maybe you don't have enough ram (game uses over 1 gb, if you have 4 gb total you might not have enough, since windows uses like half, and other stuff uses it too. internet browsers love to eat up a ton of ram, i sometimes see it skyrocket to 2+ gb here). maybe you have spyware or a virus on your pc that interferes with the game (either causes the crash by messing with drivers or eats up memory).
Now clowns, that's another story. They scare the crap out of me.
We fight them too. Entire armies spilling out of Volkswagens.
We do our best to fight them off, but they keep sending them in.
they won't acknowledge it until they can reproduce the problem in house. until then, it's like yeti. some people claim they saw it, but it's all hearsay.
the problem might come from your hardware or software. maybe your gpu is too old to run this game (they've been upping requirements recently). maybe you don't have enough ram (game uses over 1 gb, if you have 4 gb total you might not have enough, since windows uses like half, and other stuff uses it too. internet browsers love to eat up a ton of ram, i sometimes see it skyrocket to 2+ gb here). maybe you have spyware or a virus on your pc that interferes with the game (either causes the crash by messing with drivers or eats up memory).
I highly doubt its hardware.
I have 32gb @ 2100mhz ram,
intel i7 cpu
2 evga gtx 760's FTW edition
asus maximus v extreme motherboard.
As i stated in earlier post, it took a few goes at resetting graphics to defaults, but it finally stopped crashing. I think its to do with their graphics options because it has stopped crashing for me.
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
No luck for me. I've turned graphics down to the minimum, and while i lasted slightly longer, i still crashed less than two minutes in. This is really frustrating, more so since they aren't commenting on it or mentioning it as a known issue. It's bad enough that i've lost out on so many rewards due to the crashing, but i've missed out on the elachi event completely and i can't grind for dilithium or XP, which is kind of the point of the game thanks to Cryptic.
I'm pretty upset by this seeing how aggravating it is now to level items and gear, but frankly Cryptics lack of caring is always the salt in the wound. You would think that this would be a higher priority for them since people are actually unable to play the game due to this.
When you open options, go to graphics tab, at bottom of that screen you will see " Reset To Defaults "
Click on it, and then select " Reset Graphics options to defaults "
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
I highly doubt its hardware.
I have 32gb @ 2100mhz ram,
intel i7 cpu
2 evga gtx 760's FTW edition
asus maximus v extreme motherboard.
As i stated in earlier post, it took a few goes at resetting graphics to defaults, but it finally stopped crashing. I think its to do with their graphics options because it has stopped crashing for me.
*Sucking air thru teeth* Oooooo, I have noted from a friend, that he sometimes experiences GPU related crashes, when running two Nvidia GPU's in SLI but, it's not often enough to keep him from using both!
This may or, may not be a problematic issue for you but, the chance for it is probably slim to none!
*Sucking air thru teeth* Oooooo, I have noted from a friend, that he sometimes experiences GPU related crashes, when running two Nvidia GPU's in SLI but, it's not often enough to keep him from using both!
This may or, may not be a problematic issue for you but, the chance for it is probably slim to none!
I have noticed that actually, game seems to not like being run in SLi. I disabled SLi a loooonnnggg time ago because of that problem. I dedicate the 2nd card to physx now, seems to run fine that way.
But this recent crash problem, it was crashing quite a lot for me, like every few minutes to every couple of hours, until i reset the graphics in options a few times, now it doesnt crash at all, which is how it normally is for me. I rarely have issues with the game, but when i do, i know about it lol.
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
When you open options, go to graphics tab, at bottom of that screen you will see " Reset To Defaults "
Click on it, and then select " Reset Graphics options to defaults "
Okay, i was just messing with the sliders, so that could have been it. I picked up Arkham Origins recently, and that seems to have issues as well due to the directx11 for the AMD setups (even after being out this long...). Maybe it's a similar issue here?
I'm also running two cards in crossfire, so it could very well be an issue there too, but STO is the ONLY game having this issue. CO works fine, and other games are running at ultra just fine, so why sto is the odd man out is beyond me. If the company systems are all set up the exact same or optimized for the game itself. they might not be able to reproduce it in house because of that.
All I know is that I've missed the elachi event, I've only been credited 4 of the 20+ Tides that i've been in, and i'm unable to grind dilithium or xp, which is now the core of the game, effectively meaning that i just can't play other than the daily race. I'm going to miss out on the accolades as well. Hopefully they get this worked out before 2015.
Okay, i was just messing with the sliders, so that could have been it.
I forgot to mention, once you have resetted the graphics to defaults, exit the game, then reload it, and reset the graphics to how you want them
Crossifire may just have the same issue as SLi, altho, i cant verify this myself as i have only a SLi machine.
But, maybe it would be worth trying dedicating the 2nd card to physx if you can, like i have and see if that works for you.
We can only hope they are looking into this problem....would be nice to hear from a dev about this issue instead of ignoring us
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
I just got another one of these crashes, despite the thursday patch. And we had to wait for thursday to get a patch - they didn't even submit a hotfix to try to reroll graphic requirements back to as they were in the pre-elachi patches.
Well, now I know what game I will not be playing on the holidays.
I forgot to mention, once you have resetted the graphics to defaults, exit the game, then reload it, and reset the graphics to how you want them
Crossifire may just have the same issue as SLi, altho, i cant verify this myself as i have only a SLi machine.
But, maybe it would be worth trying dedicating the 2nd card to physx if you can, like i have and see if that works for you.
We can only hope they are looking into this problem....would be nice to hear from a dev about this issue instead of ignoring us
No luck. i'm still crashing. When i reset the graphics though, this happened.
It was only in the wonderland as well. Qo'noS was fine, as was earth space dock, but everything in the winter event had this pixelated effect happening. This is the only game i've been having these issues on, so i'm pretty sure it's not the system.
Comments
ERRORS.log from Cryptic Studios folder is:
130126 05:03:37 25 [1]: Checksum verification failed after download
130126 05:18:30 45 [1]: HTTP patching problem (InvalidHeader):
130314 17:17:34 29 [1]: xferrer resetting after apparent hang.
130404 17:23:53 1 [1]: Launcher PCL Error The connection was idle for too long
130404 17:25:09 1 [1]: Launcher PCL Error The connection was idle for too long
130404 17:26:53 1 [1]: Launcher PCL Error The connection was idle for too long
130404 17:28:59 1 [1]: Launcher PCL Error The connection was idle for too long
130404 19:35:04 29 [1]: xferrer resetting after apparent hang.
130411 16:34:18 18 [1]: xferrer resetting after apparent hang.
130503 03:04:01 1 [1]: Launcher PCL Error The connection was idle for too long
130503 03:05:12 1 [1]: Launcher PCL Error The connection was idle for too long
130503 03:06:52 1 [1]: Launcher PCL Error The connection was idle for too long
130520 07:36:30 16 [1]: HTTP patching problem (InvalidHeader):
130521 04:00:43 17 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130521 04:25:23 45 [1]: HTTP patching problem (InvalidHeader):
130521 05:00:35 76 [1]: xferrer resetting after apparent hang.
130521 15:14:49 33 [1]: HTTP patching problem (InvalidHeader):
130521 15:43:09 89 [1]: devassert: xfer->blocks_so_far == xfer->blocks_total
130521 15:43:09 92 [1]: devassert: net_bytes == xferrer->http_connections->net_bytes_free
130521 19:11:33 245 [1]: xferrer resetting after apparent hang.
130521 19:58:02 247 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130521 21:29:24 17 [1]: HTTP patching problem (BadHttpResponse):
130521 21:45:08 19 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130613 16:35:03 3 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130613 16:35:59 19 [1]: HTTP patching problem (ContentLengthMissing):
130708 04:55:13 15 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
130725 18:30:00 24 [1]: xferrer resetting after apparent hang.
130815 15:14:57 19 [1]: HTTP patching problem (InvalidHeader):
130815 15:30:00 38 [1]: xferrer resetting after apparent hang.
130929 04:47:12 15 [1] ESC : The patchclientlib is internally recording error code : 14\nThe connection to the server was lost - unexpectedly disconnected
140831 15:37:27 132 [1]: HTTP patching problem (InvalidHeader):
140831 17:41:13 3 [1] ESC : The patchclientlib is returning error code : 6\nThe manifest is not loaded
140922 16:58:43 74 [1]: xferrer resetting after apparent hang.
debug.log from Cryptic Studios folder is:
[0814/170043:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0814/175819:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0814/190222:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0815/032743:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0815/111616:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0815/204043:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0816/024244:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0816/102119:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0816/225550:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0817/121342:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0817/233000:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0818/042319:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0818/123016:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0819/032443:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0819/125303:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0820/125050:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0820/141003:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0820/211302:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0821/002930:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0821/211340:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0822/132455:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0822/150732:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0822/175559:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0823/121348:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0824/115701:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0824/225753:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0825/134615:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0825/174903:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0826/201807:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0826/223039:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0827/160454:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0828/121045:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0828/124527:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0829/105722:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0829/202107:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0830/115315:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0830/231340:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0831/113010:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0831/115759:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0831/134108:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0831/134404:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0831/140510:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0831/140732:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0901/125427:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0902/055606:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0902/135407:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0903/024233:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0903/024937:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0903/080901:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0903/145533:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0903/181757:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0904/060306:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0904/112346:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0904/120236:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0904/182250:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0905/095242:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0905/164545:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0906/124814:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0906/230906:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0907/133345:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0907/214359:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0908/033723:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0908/154050:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0909/033058:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0909/171026:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0909/203916:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0910/010159:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0910/130743:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0910/131414:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0910/192906:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0910/224345:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0911/015654:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0911/130005:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0911/131731:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0911/132413:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0911/134548:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0912/195113:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0913/070254:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0913/112433:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0913/203908:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0917/104323:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0919/210534:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0920/093351:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0920/101758:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0921/131144:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0922/125217:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0923/124758:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0924/151350:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0925/105507:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0925/133703:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0925/150330:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0925/215900:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0925/220245:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0925/222114:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0926/012511:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0926/112931:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0926/204042:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0927/170357:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0928/144415:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0929/132850:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0929/180652:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[0930/204636:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1001/133533:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1002/134317:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1002/175911:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1002/224335:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1003/010427:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1003/130839:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1005/180420:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1006/134728:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1006/141415:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1007/151628:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1008/151312:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1009/173012:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1010/182942:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1012/150338:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1013/143151:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1014/005108:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1014/151403:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1015/135119:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1015/140145:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1015/142524:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1015/162502:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1015/163033:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1015/212523:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1016/101414:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1016/110011:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1019/231816:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1019/232113:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1020/132430:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1020/133009:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1020/134117:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1021/034522:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1021/180817:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1021/222127:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1021/232346:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1022/000645:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1022/141421:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1022/165427:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1023/003558:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1023/130522:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1023/140949:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1025/163451:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1025/205327:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1026/002804:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1026/144010:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1026/232758:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1027/020929:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1027/035631:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0
[1027/035631:ERROR:backend_impl.cc(134)] Unable to move cache folder C:\Program Files\Cryptic Studios\cef_cache to C:\Program Files\Cryptic Studios\old_cef_cache_000
[1027/035631:ERROR:backend_impl.cc(221)] Unable to create cache
[1027/035651:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1027/141803:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='startrekonline.com', with {name='__utma', domain='.launcher.startrekonline.com', path='/'}
[1027/141803:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='startrekonline.com', with {name='__utmb', domain='.launcher.startrekonline.com', path='/'}
[1027/141803:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='startrekonline.com', with {name='__utmt', domain='.launcher.startrekonline.com', path='/'}
[1027/141803:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='startrekonline.com', with {name='__utmt_~1', domain='.launcher.startrekonline.com', path='/'}
[1027/141803:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='startrekonline.com', with {name='__utmz', domain='.launcher.startrekonline.com', path='/'}
[1027/141814:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1027/235715:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1028/034502:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1028/143014:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1028/154608:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1028/173043:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1028/214819:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1029/021423:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1029/155506:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1029/234730:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1030/024050:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1030/133505:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1030/151658:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1030/230119:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1031/004116:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1031/143927:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1031/155713:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1101/001321:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1101/033308:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1101/133411:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1101/172819:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1102/000027:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1102/011249:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1102/233722:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1103/022817:WARNING:sqlite_persistent_cookie_store.cc(981)] Unable to delete session cookies.
[1103/022817:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0
[1103/022817:ERROR:backend_impl.cc(134)] Unable to move cache folder C:\Program Files\Cryptic Studios\cef_cache to C:\Program Files\Cryptic Studios\old_cef_cache_000
[1103/022817:ERROR:backend_impl.cc(221)] Unable to create cache
[1103/022838:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1103/030336:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1103/161750:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1103/173335:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1104/010741:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1104/034015:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1104/160124:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1105/000436:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1105/135631:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1106/005033:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1106/102918:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1106/175137:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1106/183902:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1107/012714:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1107/121202:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
[1107/133036:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.startrekonline.com/static/all/js/api.js(96)
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I can dig around for the other error logs if they are needed.
If I Ever Became An Evil Overlord
Before the update my game client crashed like 1 or times per years. After the update of 2014/12/11 my game have been crashing like 4 to 5 times peer Days!!1 o.O
I have notice also that the crashes only occurs when their is a lot of action going on (doing intense space PvE, or fighting in ground battle). So far I crashed several times into Infected Space (PvE - space), Crystalline Catastrophe (PvE - space), Bug Hunt (PvE - ground) and even into Tide of Ice (winter event). I also crashed some times when loading maps. But I never noticed any crash in SOCIAL ZONE!! o.O
I'm running on Intel I7 processor with a Nvidia 570 GTX. My card driver is up to date. I tried to run the game windowed or full screen and tried direct x 9 and 11 configuration. None of those have any effect on the amount of crashes that have been occurred since that last patch, which really go into the direction that Cryptic did something wrong in it.
Crashing in heap management could be a sign of several things since it's memory that get used and discarded fairly regularly,
Afterburner can graph usages so you can see what was going on prior too, and at the time of the crash.
It sounds an awful lot like some of the memory leak related crashes people were seeing a year or two ago.
You know a game it too grindy when logging in becomes it's own grind do to the constant crashing.
Love the sig, good ole' Nikita banging his shoe at the UN.
It happens in the beginning of a PvE queue mission (at least Elachi Alert, Crystalline Catastrophe Advanced and Battle of Korfez, possibly others can't remember) when entering combat the first time. Also happened one time in Kerrat when entering combat the first time.
Each time it has happened, I restarted the game, it put me back in the same instance and I was able to continue without the error repeating.
EDIT: Also just got one while moving from fleet embassy to New Romulus.
When I look at windows event log the gameclient.exe app crashes started in October 2014 and have become more and more prevalent in the log file since then. When I look at the STO clientservercomm.log file I have the same number of disconnects, server timeouts, etc. now as I had before October (and it seems to be very consistent to the beginning of the log almost 2 years ago).
So why is the client crashing to the desktop now when it didn't before?
If it's network latency issue that's the problem then why not just attempt to auto-reconnect after a disconnect occurs? If you can't reconnect then return the user to the login screen.
And why isn't this something Cryptic can fix? Rubber banding is a far more acceptable way for the client to handle a crappy network than crashing...
I don't expect you to fix the Internet just deal with it...
Is use ARC to load STO. Upon clicking the ENGAGE button STO attempts to load and during the CRYPTIC splash screen i receive a message saying that Gameclient.exe has stopped working and a follow up message to the effect of "Microsoft will notify you when a fix is found" (which caused me to laugh uncontrollably for several minutes) and STO returns to desktop. So to be clear I have not received this crash during gameplay. Ticket response below and what eventually worked for me in red...
***
Hello,
Thank you for contacting us. There is a chance one of your files may have been corrupted in the process of patching.
Please try to "Force verify" the client files by following the short guide I've outlined below:
1. Shutdown your PC and wait for a few minutes before restarting it
2. Shutdown all non-essential (including browsers, downloaders, instant messengers, gaming related software) applications running on your PC
3. Launch the game via Arc
4. Click the "Options" link located at the upper-right corner of the launcher
5. Check the option "Force verify"
6. Click the "Save" button
At this point, the launcher will manually check each file against the server, and if it finds any discrepancy, it will download the correct file. After this process is completed, please login to the game and test if it is working as intended now.
If the issue persists, please try to launch the game directly, here's how:
1. Shutdown all non-essential (including browsers, downloaders, instant messengers, gaming related software) applications running on your PC
2. Go to the installation folder of the game
3. Right-click "Star Trek Online.exe" and choose "Run as Administrator"
***
Doing this allows me to "bypass" ARC to a degree. I'm forced to login with my STO account information and while playing I do not have access to SHIFT+TAB for the ARC browser in game...which is fine. Also, be prepared to reset your display settings as for me they returned to default. I have my main computer hooked up through HDMI and a big screen and had to some funky display settings to get what I wanted so that was a bit of a pain to reconfigure but I'm able to get into the game no issues and no crashes since.
What I did was initially install ARC first, than it proceeded to install the game client software.
Now once all of this was done, I first opened ARC and allowed it to update all needed updates, than once it was finished I closed ARC and, manually located the STO launcher in the STO files.
I than opened up the option, to allow for this program as well as ARC to run with full administrative permission and, than created a shortcut by pinning it to my taskbar.
Now, when I clicked on this shortcut to launch the game client, I went to the options menu listed on the client login screen and, clicked on the force verify box, than entered my password and user names, than clicked ok, this causes the client to re-verify all files located in the client folder to be double checked and, corrected if needed.
Once all was done and said, I simply need only use this method to launch the game and, all updates are directed to this folder without the need to update by ARC, even though I still launch ARC from time to time to update it as well but, it seems now that the 2 act as though slightly independent from each other in respects to running the game client.
Also, I run W7 32bit and, at one point during a differing MMO was experiencing memory leaks!
And, while I could not completely eliminate the issue 100%, I was able to cut it down to a minimum by doing what is referred to as a 4Gb tuning for W7 32 bit.
This same tuning has helped eve today with STO as well and, has prevented to this date any related memory leaks thus far if there are any at all with STO.
While I still get a once in occasion crash, it is usually resolved quickly and, most often by simply force verifying my client.
The only exception, is the odd instance where it seems the client causes my CPU to spike in demand, to the point of causing the client server to either no longer respond or, lose needed data forcing it into a seemingly endless loading sequence.
This may or, may not be my hardware's fault 100% and, might be slightly related to some potential miscommunication on both ends but, it doesn't happen every time and, is easily fixed by shutting down the client by hardware monitor, than simply re-launching the game client again.
Hopefully, some of this information can be of aid to other's as well!
Praetor of the -RTS- Romulan Tal Shiar fleet!
Took a few attempts at doing this before crash stopped, but seems resetting graphics to defaults worked for me. Even tho it didnt actually reset them, because i didnt have to alter them to the way i usually have them.
Like i said, in first post, tried everything, when it all failed, and still crashed, i started over again trying everything i tried before one at a time, loading game testing till it stopped crashing. Which, it seems to be something with graphics options thats causing the problem.
I'm pretty upset by this seeing how aggravating it is now to level items and gear, but frankly Cryptics lack of caring is always the salt in the wound. You would think that this would be a higher priority for them since people are actually unable to play the game due to this.
the problem might come from your hardware or software. maybe your gpu is too old to run this game (they've been upping requirements recently). maybe you don't have enough ram (game uses over 1 gb, if you have 4 gb total you might not have enough, since windows uses like half, and other stuff uses it too. internet browsers love to eat up a ton of ram, i sometimes see it skyrocket to 2+ gb here). maybe you have spyware or a virus on your pc that interferes with the game (either causes the crash by messing with drivers or eats up memory).
We fight them too. Entire armies spilling out of Volkswagens.
We do our best to fight them off, but they keep sending them in.
I highly doubt its hardware.
I have 32gb @ 2100mhz ram,
intel i7 cpu
2 evga gtx 760's FTW edition
asus maximus v extreme motherboard.
As i stated in earlier post, it took a few goes at resetting graphics to defaults, but it finally stopped crashing. I think its to do with their graphics options because it has stopped crashing for me.
When you open options, go to graphics tab, at bottom of that screen you will see " Reset To Defaults "
Click on it, and then select " Reset Graphics options to defaults "
*Sucking air thru teeth* Oooooo, I have noted from a friend, that he sometimes experiences GPU related crashes, when running two Nvidia GPU's in SLI but, it's not often enough to keep him from using both!
This may or, may not be a problematic issue for you but, the chance for it is probably slim to none!
Praetor of the -RTS- Romulan Tal Shiar fleet!
I have noticed that actually, game seems to not like being run in SLi. I disabled SLi a loooonnnggg time ago because of that problem. I dedicate the 2nd card to physx now, seems to run fine that way.
But this recent crash problem, it was crashing quite a lot for me, like every few minutes to every couple of hours, until i reset the graphics in options a few times, now it doesnt crash at all, which is how it normally is for me. I rarely have issues with the game, but when i do, i know about it lol.
Okay, i was just messing with the sliders, so that could have been it. I picked up Arkham Origins recently, and that seems to have issues as well due to the directx11 for the AMD setups (even after being out this long...). Maybe it's a similar issue here?
I'm also running two cards in crossfire, so it could very well be an issue there too, but STO is the ONLY game having this issue. CO works fine, and other games are running at ultra just fine, so why sto is the odd man out is beyond me. If the company systems are all set up the exact same or optimized for the game itself. they might not be able to reproduce it in house because of that.
All I know is that I've missed the elachi event, I've only been credited 4 of the 20+ Tides that i've been in, and i'm unable to grind dilithium or xp, which is now the core of the game, effectively meaning that i just can't play other than the daily race. I'm going to miss out on the accolades as well. Hopefully they get this worked out before 2015.
I forgot to mention, once you have resetted the graphics to defaults, exit the game, then reload it, and reset the graphics to how you want them
Crossifire may just have the same issue as SLi, altho, i cant verify this myself as i have only a SLi machine.
But, maybe it would be worth trying dedicating the 2nd card to physx if you can, like i have and see if that works for you.
We can only hope they are looking into this problem....would be nice to hear from a dev about this issue instead of ignoring us
Well, now I know what game I will not be playing on the holidays.
No luck. i'm still crashing. When i reset the graphics though, this happened.
http://s29.photobucket.com/user/mccracken138/library/Bugged%20STO
It was only in the wonderland as well. Qo'noS was fine, as was earth space dock, but everything in the winter event had this pixelated effect happening. This is the only game i've been having these issues on, so i'm pretty sure it's not the system.