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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • alpha8no0nealpha8no0ne Member Posts: 60 Arc User
    edited May 2013
    Welcome to the spoon-fed generation. If it's not on a silver platter delivered by a tuxedo wearing man with a clipped British accent, it doesn't exist.

    Nothing exists then?
  • captaind3captaind3 Member Posts: 2,449 Arc User
    edited May 2013
    Wow Neverwinter people seem to be dismantling the game trying to get it to work.

    Why in the name of the Dowd would anyone have multiple games on one server or one set of servers. Each game should have independent dedicated hardware. Interconnected if you want fine, but they should each have their own system and backups, sheesh. This seems dangerous.
    tumblr_mr1jc2hq2T1rzu2xzo9_r1_400.gif
    "Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many — they are few"
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    rjewkes wrote: »
    Good News, it's no longer an unknown reason, it has moved for some to a timeout.


    That isn't an error code, it is a suggestion.
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • superfoxyplushsuperfoxyplush Member Posts: 87 Arc User
    edited May 2013
    machtava wrote: »
    10 1/2 Hours is a bit much to update and fix a game that has been around so long. I play beta games that don't have these issues.

    It is when you think in the EU it's been down since 2pm/3pm and it's now 11pm/12am
    or later. The problem will right itself because Europe will stop logging in and be in bed.
  • jackokasonjackokason Member Posts: 86 Arc User
    edited May 2013
    then its what I thought. Too many logins at once. System can't keep up with the transfer. In other words:


    "he's dead jim!"
    Michel "Mic" Nardy
    Fleet Admiral
    Task Force Omega
    United Federation of Planets
  • kerygankerygan Member Posts: 254 Arc User
    edited May 2013
    captaind3 wrote: »
    Good, server maintenance means an application of a fix.

    but not the application of a fix of the fix
  • firekeeperhufirekeeperhu Member Posts: 416 Arc User
    edited May 2013
    at the infinity + 1st attempt, i got through the "loading map" screen, fought myself through the "server disconnect" message during the map loading screen, got a patch message at the top left corner, and then i got a brand new error message that says DUPLICATE LOGIN or something like that. unbelievable.
    <3 Defiant <3

    RnD and upgrade needs less RNG. Less lottery. Something has to change.
  • macroniusmacronius Member Posts: 2,526
    edited May 2013
    Still having a problem ... Congrats on not disappointing us with your epic fails.
    "With the first link, the chain is forged. The first speech censored, the first thought forbidden, the first freedom denied, chains us all irrevocably."

    - Judge Aaron Satie
  • rhiaroserhiarose Member Posts: 27 Arc User
    edited May 2013
    Really? Have you played the "free" SWTOR? :rolleyes:

    What you mean you dont like paying to be able to remove your helmet, match the color of your armor and about a dozen other quality of life game mechanics?

    well you sir are rather spoiled!!!!

    but no, really F2P SWTOR is anything but free and its still a terrible game with about as much in common with Star Wars as the prequels did.
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    Nothing exists then?


    I am British and can pull off the "Upper class" accent if you so desire.
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • ladymyajhaladymyajha Member Posts: 1,428 Arc User
    edited May 2013
    It is when you think in the EU it's been down since 2pm/3pm and it's now 11pm/12am
    or later. The problem will right itself because Europe will stop logging in and be in bed.

    Yeah but the Pacific Coast is coming up after they get off work... it's only going to get worse
  • indyv72indyv72 Member Posts: 29 Arc User
    edited May 2013
    Almost impossible to keep up with this thread! Read one page and 5 more are waiting after that!
  • crimsonmagnuscrimsonmagnus Member Posts: 0 Arc User
    edited May 2013
    skquige wrote: »
    if we lose all the toons thay better cominsat us for the zen and time lost not to menchion the stuff thats not offerd anymore

    I agree. I demand cominsation.
  • innuwarriorinnuwarrior Member Posts: 305 Arc User
    edited May 2013
    The Whining Will Never Stop My Friend!

    It will in this thread, but there will always be whiners :)
    Jamal : Tactical space specialist. USS Bug Warrior and many others
    E'Mc2 : Science Reman torp T'Varo, deadly annoyance :P
    Kunmal: Tactical fed Klingon, ground specialist, USS Kanewaga
    Ka -tet Tier 5 fleet fully completed Starbase and fleet property
  • oldschooldorkoldschooldork Member Posts: 426 Arc User
    edited May 2013
    captaind3 wrote: »
    Well it could be worse, she could've used a Darth Vader mask...you know what follows....Dark Helmet's version of the Force Choke. YES THAT!

    Then the schwartz would definitely NOT be with me. lol
    AGpDi8m.gif
    I don't care what the header says, I am not now, nor have I ever been, nor will I ever be, an "ARC user".
  • tbarlowtbarlow Member Posts: 0 Arc User
    edited May 2013
    daskippa wrote: »
    You takes da $ you takes da flak

    some Flak maybe but some ppl r just down right rude :( and a lot of them that r saying rude stuff r prob silver players and they prob haven't paid any money so the only ones that should have Flak r the gold members and they can at least be some what nice
  • daskippadaskippa Member Posts: 0 Arc User
    edited May 2013
    captaind3 wrote: »
    Wow Neverwinter people seem to be dismantling the game trying to get it to work.

    Why in the name of the Dowd would anyone have multiple games on one server or one set of servers. Each game should have independent dedicated hardware. Interconnected if you want fine, but they should each have their own system and backups, sheesh. This seems dangerous.

    Speaking of, remember that duping issue in STO awhile back? guess what they oopsied into NW. Some peoples kids I tell ya.
  • cosmose1cosmose1 Member Posts: 3 Arc User
    edited May 2013
    i can log in go as far as retreiving list an dies incomeplete data my computor says
  • zenobios2zenobios2 Member Posts: 0 Arc User
    edited May 2013
    Myself and my brother who lives on the other side of town were booted earlier and havnt been able to log back in since. Good luck fixing it soon. I never play these types of games but this one is pretty fun!
  • alpha8no0nealpha8no0ne Member Posts: 60 Arc User
    edited May 2013
    captaind3 wrote: »
    Wow Neverwinter people seem to be dismantling the game trying to get it to work.

    Why in the name of the Dowd would anyone have multiple games on one server or one set of servers. Each game should have independent dedicated hardware. Interconnected if you want fine, but they should each have their own system and backups, sheesh. This seems dangerous.

    I'm waiting for the apology letter dealing with how they lost all the character databases because they were all in a central hardware location which failed...
  • vetrabvetrab Member Posts: 1 Arc User
    edited May 2013
    im having the same problem here ... launcher o.k

    downloaded 6gb patch on a 50gb conn ... still took over 2 hours for some strange reason

    got as far as retrieving characters before kicking me back to log in screen with "connection with the login server timed out" ... tried this about 4 times other response I got was "login failed for unknown reason" or something along those lines ...

    uninstalled the game and cleared cashes

    re downloaded game and 6gb patch ... surprising quickly this time only took 10 minutes ...

    logged in via launcher ... stuck on retrieving character and same rigmarole again ...

    showing as version

    ST.30.20130513a.12

    even tried run as admin on launch ... disable on demand patching ... force verify and running in safe mode .... nothing seems to work
  • demonstormukdemonstormuk Member Posts: 14 Arc User
    edited May 2013
    Im in. Lets see how long it lasts.
  • razikhielrazikhiel Member Posts: 0 Arc User
    edited May 2013
    I bet none of you will ever be able to read this post of mine, since the whole thread is moving forward so quickly! Warp...15?
  • caldannachcaldannach Member Posts: 485 Arc User
    edited May 2013
    After waiting more than 2 months with barely contained excitement, imagine my disappointment when nearly everything i try and do on LoR has at least a 1 minute delay. It keeps getting worse too. Now after relogging to see if that helps, i cant even log back in. I keep getting the same error as the other people.

    Seriously, i am not going to start raging, but really you could have made sure you boosted the servers too compensate, even if that meant having some surplus in there somewhere. I know you have profit margins but this is so disappointing. SO sad now. :(

    I just want to play it as it should be. Please fix, if you have to take the server down then get on with it! :)
    " Experience is a hard mistress, she gives the tests first, and the lessons after... "
  • zntechzntech Member Posts: 153 Arc User
    edited May 2013
    After lot of stupidity and mistreatments cryptic Finlay find a way to kill this game for good. After 2.5 years enough is enough.
    I quit Gold Membership Subscription I am i trying to mange how to delete my account for good also any ideas?
    In the beginning there was all and then become nothing

    I AM PISSED OFF AFTER 3 YRS. I STILL CAN'T USE OR CHANGE OR DELETE OUTFIT IN 3 OF 5 OUTFIT SLOTS ON MY KLINGON TOON !
    [SIGPIC][/SIGPIC]
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    razikhiel wrote: »
    i Bet None Of You Will Ever Be Able To Read This Post Of Mine, Since The Whole Thread Is Moving Forward So Quickly! Warp...15?


    I Read It!!!!
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • superfoxyplushsuperfoxyplush Member Posts: 87 Arc User
    edited May 2013
    at the infinity + 1st attempt, i got through the "loading map" screen, fought myself through the "server disconnect" message during the map loading screen, got a patch message at the top left corner, and then i got a brand new error message that says DUPLICATE LOGIN or something like that. unbelievable.

    I don't mean to single you out but this is partly why problems are worse. When we all know it's down, why don't we stop trying to log into a game someones fixing and let them fix it. Granted this should've been forseen and granted, they should just disconnect the login server so noone can login and fix the game but trying won't be helping surely?

    Can't fix the road properly when cars are still using it.
  • maxvitormaxvitor Member Posts: 2,213 Arc User
    edited May 2013
    Sorry but my sides are hurting from laughing. Somehow I'm in no way surprised that this would happen. They didn't plan ahead, they probably didn't expand infrastructure since once the novelty wears off numbers will drop back down again. And here we are, launch day and things are pooched, this company is so wonderfully predictable.

    Oh well, Guess I'm playing Spore tonight.
    If something is not broken, don't fix it, if it is broken, don't leave it broken.
    Oh Hell NO to ARC
  • darrencollinsdarrencollins Member Posts: 1 Arc User
    edited May 2013
    valenn1 wrote: »
    Same here "Login failed for an unknown reason"

    I'm experiencing the same problem. I'm going to be patient and just relax.
    I have faith in the engineers.
    Darren Collins
    Galactic Rangers
  • thumpyechothumpyecho Member Posts: 298 Arc User
    edited May 2013
    ....threadnaught in siege mode.....
This discussion has been closed.