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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • viruzzzviruzzz Member Posts: 0 Arc User
    edited May 2013
    i have same problem:

    99918506.png
  • sjokruhlicasjokruhlica Member Posts: 434 Arc User
    edited May 2013
    Well holy SH!!!t I got in.
  • vulcanclippervulcanclipper Member Posts: 0 Arc User
    edited May 2013
    This time I got pass the character select to loading map, then I got booted with "Login failied for unknown reason".
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    How can this be if they cannot be logged in :P


    Janeway stole some Iconian magic crystal balls and gave them to Cryptic :eek:
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • nychusnychus Member Posts: 22 Arc User
    edited May 2013
    I remember playing Eve Online when they did a massive overhaul, it was called trinity. It moved the entire game from DX7 to DX9, updated ALL textures in the game, added new content, ships, systems and gameplay mechanics. It basically changed the game from what it was to what it became. Guess what...took about 4 hours downtime and that was it. The patch took 30 minutes to download, the servers DIDNT crumble under the pressure. This is just complete, utter lack of foresight and competence.

    They also at one point managed to delete the boot.ini file from windows, Also Trinity didn't really up the load on thier systems much, this is more like when they get massive fleet battles out in 0.0 then you see lag and server failure and all sorts.
  • scotsman22300328scotsman22300328 Member Posts: 20 Arc User
    edited May 2013
    all the craptic hamsters in party mood already

    http://www.youtube.com/watch?v=RFPLk5mJ1D4

    OHHH WHAT AN ATMOSPHERE..... THEY LOVE A PARTY WITH A HAPPY ATMOSPHERE
  • philchapphilchap Member Posts: 269 Arc User
    edited May 2013
    jackokason wrote: »
    if anybody is brave enough, try to do a force verify and see what happens.

    me did same result. login failed for unknown reason. Back to tor, i was looking forward
  • theantisainttheantisaint Member Posts: 170 Arc User
    edited May 2013
    Well, it worked right when it went live...went to buy some groceries, came back and I get the dreaded unknown reasons error. For a while the forums was dead too...database error. I wonder if they were just TRIBBLE, oh well, I guess no playtime today.
  • timm4444timm4444 Member Posts: 15 Arc User
    edited May 2013
    kregor wrote: »
    Yeah, and EvE didn't have half of the population then that STO has now.

    Actually, EvE's current population is still less than half of STO's current player population.


    The fact is, STO is getting completely hammered by the sheer amount of people trying to download the patch and/or play. The fault is on the community this time.

    The fault is on PWE/Cryptic trying to cut costs on server capacity. . .


    . . .Seems to me that another big name game that required you to play online had the exact same problem with having too many people trying to play quite recently. . .


    . . . I think it was called "ScamCity" or "SimProductPlacement" or some such. . .


    . . .Seems these companies never learn, But why should they when people like you do not hold them accountable. . .
  • tfomegatfomega Member Posts: 812 Arc User
    edited May 2013
    Well holy SH!!!t I got in.

    probably won't last.. like my attempt.. 30 seconds and BOOT!

    I AM NOT A FAN OF PWE!!!!
    MEMBER SINCE JANUARY 2010
  • pweistheworstpweistheworst Member Posts: 986 Arc User
    edited May 2013
    Suddenly BranFlakes shows up in the forums to admit all the blogs and promotions were just an elaborate hoax and that Cryptic and PWE never actually planned to allow us to play as Romulans:

    http://www.youtube.com/watch?v=u1KuGUpHYDc

    LOR: It's a FAAAAAKKKE!

    Then BranFlakes will say: Thanks to everyone who bought the Legacy Pack that doesn't actually exist ... we'll just give you $130 worth of lock box keys instead. ;)
    In the immortal words of Captain Sisko: "It may not be what you believe, but that doesn't make it wrong."

    Don't believe the lies in this forum. I am NOT an ARC user. I play STO on Steam or not at all.
  • rjewkesrjewkes Member Posts: 237 Arc User
    edited May 2013
    signature2.jpg
    galacticguards.enjin.com/
    Formerly Jewkesman Member from Nov 2009!
  • eviaxeviax Member Posts: 174 Arc User
    edited May 2013
    I was wait over 5 hours to finished patche now I can't accsess to my chracter selection window!!!!!!!

    What happened to my characters cryptic!!!!!!
  • tbarlowtbarlow Member Posts: 0 Arc User
    edited May 2013
    Yeah what a bunch of losers, why they don't let us complain about their lack of competence

    Ya I agree I know how this Kinda stuff can happen :(
  • gojoredgojored Member Posts: 90 Arc User
    edited May 2013
    well, I rebooted my computer, un-installed and re-installed sto, repatched again, and reclogged in again. the login stalls when "retrieving" characters. it then returns a message "unable to log in for some unknown reason. press support button for help. of course, when I try that I get a "redirect error" in the webpage.....
    anyone out there with any suggestions? even for getting help?
    thanks.
    [SIGPIC]tritrophic mutualism: we get a viable game experience, and perfect worlds new ai "ARC" dines on our zen[/SIGPIC]
  • jonascarlsonjonascarlson Member Posts: 37 Arc User
    edited May 2013
    "Some bugs only appear when you get a massive influx of 100 thousand people all attempting to do the same thing at the same time."

    That's why it's been being tested on Tribble for the past month or so.
  • dracounguisdracounguis Member Posts: 5,358 Arc User
    edited May 2013
    I would have almost been sad (since I predicted there would be issues) if there wasn't an issue when I tried to log on...
    "login failed for unknown reason"

    Kudos to whomever programmed that incredibly useful error message. The wealth of knowledge it imparts is truly staggering.
    Sometimes I think I play STO just to have something to complain about on the forums.
  • thehellnbackthehellnback Member Posts: 0 Arc User
    edited May 2013
    boulot11 wrote: »
    all together : row, row, row your boat....

    gently down the stream ....
  • fonz71fonz71 Member Posts: 346 Arc User
    edited May 2013
    *wakes up from hour long nap.... still investigating? still no word from brandon? -.- insert profanities here<.............> was just today i looked at the new lock box ships and couldn't wait to grind out some boxes and open them.... decided to even wait a day to make a new toon or two.... i soooooooo need my star crack please fix!!!!!!
    Don't know why it says i'm an ARC user. i will never use that TRIBBLE Cryptic!
  • superfoxyplushsuperfoxyplush Member Posts: 87 Arc User
    edited May 2013
    kregor wrote: »
    Yeah, and EvE didn't have half of the population then that STO has now.

    Actually, EvE's current population is still less than half of STO's current (as of today) player population.


    The fact is, STO is getting completely hammered by the sheer amount of people trying to download the patch and/or play. The fault is on the community this time.

    And CCP are alot more competent.

    Clearly the people that want to use the product are to blame, not the company that both markets it, builds it and runs it. This should've been expected, after all. How many "Emergency downtime to add stability to the server" did we have before LoR's launch ?

    IMHO Cryptic are to blame, I'm a lifer and not proud. I didn't buy the legacy pack because it was both overpriced and contained very little I'd use ( Infact, I don't like crypic's non-cannon ships they've made. No matter the faction ) so for me to pay ?105 for 30 keys was insane.

    All this and the servers still aren't up. Yet they refuse to bring the game down for maint once a day. This just smacks of incompetence.
  • whoami2whoami2 Member Posts: 0 Arc User
    edited May 2013
    what is going on i cant log in
  • jadendominusjadendominus Member Posts: 1 Arc User
    edited May 2013
    Well now that the annoying update is done. Now I get this issue. Maybe its the server or maybe its me. Tempted to do a reboot. Waiting because I have fleet marks to exchange. I think STO and Cryptic should give us ANY Fleet ship we choose because for free because of this issue.

    Just sayin. This is will annoy me if I can't turn in my fleet marks so I can have fleet credits.

    First the annoying patch now this.
  • mwildermwilder Member Posts: 0 Arc User
    edited May 2013
    i was able to get on after patch and started playing but the lag keep getting worst and finally got booted and now im a member of the "unknown reason" club.. who's got the first round of Romulan Ale.... none for the Dev's me think they have had too much all ready;)
    Liberty Task Force
    "Liberty, Equality, Justice, Peace & Cooperation"

    http://www.libertytaskforce.com
  • nafeasonto1nafeasonto1 Member Posts: 0 Arc User
    edited May 2013
    nychus wrote: »
    They also at one point managed to delete the boot.ini file from windows, Also Trinity didn't really up the load on thier systems much, this is more like when they get massive fleet battles out in 0.0 then you see lag and server failure and all sorts.

    This is what happens when you focus on sales, and not productivity.
  • madaleinmadalein Member Posts: 1 Arc User
    edited May 2013
    y'know everything in the game seems to get done or fixed just by "scanning" it...why don't they try scanning their servers? should fix it in no time :D
  • topsettopset Member Posts: 0 Arc User
    edited May 2013
    Can you not read the HUGE GREEN YELLOW AND RED MESSAGE AT THE TOP? Stop spamming this ****, they know, we all know, so be quiet and stop spamming.
    [SIGPIC][/SIGPIC]
    Kirk's Protege.
  • sjokruhlicasjokruhlica Member Posts: 434 Arc User
    edited May 2013
    tfomega wrote: »
    probably won't last.. like my attempt.. 30 seconds and BOOT!

    Probably. I'm at 100 seconds of "server not responding" at the moment.
  • tom40stom40s Member Posts: 132 Arc User
    edited May 2013
    So can we get in now? how about now? Now?
  • tali9999tali9999 Member Posts: 173 Arc User
    edited May 2013
    And now?

    Are we there yet?
  • axellightningaxellightning Member Posts: 0 Arc User
    edited May 2013
    whoami2 wrote: »
    what is going on i cant log in

    Welcome :)
    [SIGPIC][/SIGPIC]
This discussion has been closed.