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What is the Arc Client?
Install Arc

IMPORTANT: Launcher testing complete, maintenance complete ETA 1/31 @ 12PM/noon PST

1101113151625

Comments

  • clannmacclannmac Member Posts: 279 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com [My IP Address - which is no one else's business - goes here]
    over a maximum of 30 hops:

    1 1 ms <1 ms 1 ms 206.169.128.45
    2 2 ms 2 ms 1 ms 10.208.110.45
    3 19 ms 19 ms 19 ms 64-129-238-94.static.twtelecom.net [64.129.238.9
    4]
    4 52 ms 51 ms 51 ms TenGigE0-4-0-0.GW6.DFW13.ALTER.NET [152.179.51.2
    33]
    5 118 ms 54 ms 53 ms 0.xe-6-1-0.XL3.DFW7.ALTER.NET [152.63.97.101]
    6 92 ms 92 ms 92 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    7 91 ms 92 ms 92 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 71 ms 71 ms 71 ms internap-gw.customer.alter.net [65.207.236.58]
    9 242 ms 219 ms 237 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    10 77 ms 71 ms 71 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    "Timed out" occurs the next 20 times, so is not included here.


    And, nope: I cannot load the Launcher. Funny thing, though: NEVER actually had this problem before today. If this is the result of the test, and all will soon be normal, then great - but VERY inconvenient and inopportune folks...you all pick some weird times to collect data, whether to our benefit or no...
    366400.jpg

    Fleet Commander
    Caprica's Revenge
    (...actually active since November 2010, which may one day be important to archaeologists, but not to anyone else...)
  • doctorx1728doctorx1728 Member Posts: 1 Arc User
    edited January 2013
    Microsoft Windows X17 [Version 6.1.9738]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    Modifications by The Doctor - 2011-2012

    C:\Users\Doctor>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 4 ms 3 ms 3 ms client-75-102-85-1.mobility-up.psu.edu [75.102.85.1]
    2 4 ms 3 ms 3 ms Ogontz-GigabitEthernet1-17.gw.psu.edu [172.28.124.153]
    3 10 ms 11 ms 10 ms Telecom4-Vlan1679.gw.psu.edu [172.30.174.25]
    4 12 ms 10 ms 10 ms Telecom1-TenGigabitEthernet1-2.gw.psu.edu [172.30.254.113]
    5 10 ms 16 ms 9 ms Telecom5-ethernet3-1.gw.psu.edu [172.30.255.62]
    6 10 ms 11 ms 10 ms Windstream1-ethernet1-1.gw.psu.edu [172.30.8.9]
    7 17 ms 15 ms 15 ms te4-4.ccr01.phl03.atlas.cogentco.com [38.104.114.25]
    8 18 ms 13 ms 13 ms te7-3.ccr01.phl01.atlas.cogentco.com [154.54.0.189]
    9 18 ms 17 ms 17 ms te0-0-0-7.ccr22.jfk02.atlas.cogentco.com [154.54.31.53]
    10 18 ms 18 ms 18 ms te0-1-0-3.ccr21.jfk07.atlas.cogentco.com [154.54.83.166]
    11 17 ms 19 ms 19 ms sl-crs4-nyc-.sprintlink.net [144.232.8.181]
    12 25 ms 19 ms 18 ms 144.232.4.92
    13 23 ms 23 ms 22 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.23]
    14 25 ms 25 ms 24 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
    15 25 ms 24 ms 24 ms 208.30.215.82
    16 25 ms 25 ms 24 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    17 24 ms 33 ms 35 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    C:\Users\Doctor>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 4 ms 3 ms 3 ms client-75-102-85-1.mobility-up.psu.edu [75.102.8
    5.1]
    2 4 ms 3 ms 3 ms Ogontz-GigabitEthernet1-17.gw.psu.edu [172.28.12
    4.153]
    3 10 ms 11 ms 10 ms Telecom4-Vlan1679.gw.psu.edu [172.30.174.25]
    4 12 ms 10 ms 10 ms Telecom1-TenGigabitEthernet1-2.gw.psu.edu [172.3
    0.254.113]
    5 10 ms 16 ms 9 ms Telecom5-ethernet3-1.gw.psu.edu [172.30.255.62]

    6 10 ms 11 ms 10 ms Windstream1-ethernet1-1.gw.psu.edu [172.30.8.9]

    7 17 ms 15 ms 15 ms te4-4.ccr01.phl03.atlas.cogentco.com [38.104.114
    .25]
    8 18 ms 13 ms 13 ms te7-3.ccr01.phl01.atlas.cogentco.com [154.54.0.1
    89]
    9 18 ms 17 ms 17 ms te0-0-0-7.ccr22.jfk02.atlas.cogentco.com [154.54
    .31.53]
    10 18 ms 18 ms 18 ms te0-1-0-3.ccr21.jfk07.atlas.cogentco.com [154.54
    .83.166]
    11 17 ms 19 ms 19 ms sl-crs4-nyc-.sprintlink.net [144.232.8.181]
    12 25 ms 19 ms 18 ms 144.232.4.92
    13 23 ms 23 ms 22 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.2
    3]
    14 25 ms 25 ms 24 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    15 25 ms 24 ms 24 ms 208.30.215.82
    16 25 ms 25 ms 24 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    17 24 ms 33 ms 35 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • pr0teanpr0tean Member Posts: 4 Arc User
    edited January 2013
    Really, Really?

    well I'm guessing you get more test results by rolling on now. If you'd sent an in game message before disconnect I'd have done it.
    :(

    London, UK - it's 5pm here and I'm working from home please do the next test at an anti-social time for Europe

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com


    1 6 ms 2 ms 4 ms
    2 10 ms 8 ms 8 ms
    3 13 ms 10 ms 9 ms 217.32.147.174
    4 14 ms 14 ms 13 ms 212.140.235.202
    5 16 ms 13 ms 15 ms 217.41.169.195
    6 15 ms 14 ms 15 ms 217.41.169.109
    7 15 ms 13 ms 14 ms 109.159.251.233
    8 23 ms 22 ms 24 ms core1-te-0-4-0-16.ilford.ukcore.bt.net [109.159.
    251.51]
    9 22 ms 19 ms 19 ms transit1-pos9-0.telehouse.ukcore.bt.net [62.6.20
    1.118]
    10 23 ms 20 ms 21 ms t2as1-tge1-4.uk-lon1.eu.bt.net [166.49.211.141]

    11 20 ms 18 ms 18 ms 166-49-211-38.eu.bt.net [166.49.211.38]
    12 97 ms 97 ms 125 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    13 96 ms 96 ms 98 ms internap-gw.ip4.tinet.net [77.67.77.54]
    14 118 ms 109 ms 102 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>

    ************************************************************************
  • cptskeeterukcptskeeteruk Member Posts: 559 Arc User
    edited January 2013
    UK - Virgin ISP

    As of 5:36pm Thur 31st Jan.

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 16 ms 18 ms 27 ms edited
    2 17 ms 11 ms 9 ms edited
    3 27 ms 29 ms 22 ms midd-core-2b-ae1-0.network.virginmedia.net [62.2
    54.64.194]
    4 29 ms 21 ms 23 ms brhm-bb-1b-ae12-0.network.virginmedia.net [62.25
    3.174.49]
    5 23 ms 20 ms 23 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    6 100 ms 99 ms 109 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    7 182 ms 115 ms 116 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 270 ms 232 ms 251 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    9 118 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    [SIGPIC][/SIGPIC]
  • sunseahlsunseahl Member Posts: 827 Arc User
    edited January 2013
    Well, well, well.... Although Cryptic won't admit it it looks like they pulled CCP's infamous .ini deletion fiasco! CHEERS! :D
    Member of the "Disenchanted"
    We don't want what the Feds have. We want the equivalent. We want fairer treatment. Concern, desire, greed to some extent, and passionate belief that the enough people would buy KDF items to make it worth Cryptic's while.
  • merkernb101merkernb101 Member Posts: 4 Arc User
    edited January 2013
    its past the time and I still am having trouble with the launcher update it keeps saying cant connect HELP
  • didsterdidster Member Posts: 7 Arc User
    edited January 2013
    Is the server still down for maintenence?
  • rmleloup1337rmleloup1337 Member Posts: 6 Arc User
    edited January 2013
    GUYS,JUST A TIP:

    the first 2 tracert line's,contains youre own static ip.
    keep in mind that you put this on a foum,where everyone can see it.

    youre ip is youre adress from youre pc,hackers or people with a bad idea ( virus,worms) can attack you with youre ip,i donbt say it happens often,but the keep it in mind for youre own safety:D

    Unlike most everyone, people behind routers (dlink, linksys, etc), oddly doesn't divulge the origin's ip addy. Seriously if you read mine, pg 30, you'll see it doesn't actually provide it (rechecked my own to be sure).

    But in most cases you are right, lol.

    - rmleloup
  • belldandy01belldandy01 Member Posts: 0 Arc User
    edited January 2013
    Unable to connect to the Patch Server did the test that you told us to do, and here are my results

    The Company that I go through for my internet connection is COX Cable

    There are the results of my test

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Alan Anglin>tracert patchsever.crypticstudios.com

    Tracing route to patchsever.crypticstudios.com [72.215.225.9]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 8 ms 7 ms 8 ms 10.12.0.1
    3 7 ms 7 ms 7 ms 68.10.10.117
    4 8 ms 9 ms 7 ms 172.22.60.60
    5 10 ms 9 ms 8 ms 172.22.60.142
    6 7 ms 7 ms 9 ms 68.10.8.157
    7 22 ms 22 ms 22 ms maribprj01-ae1.0.rd.at.cox.net [68.1.0.41]
    8 22 ms 21 ms 22 ms ip70-167-151-30.at.at.cox.net [70.167.151.30]
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\Alan Anglin>
  • cptstark1cptstark1 Member Posts: 51 Arc User
    edited January 2013
    devs just probably watching how huge this forum thread we can make
  • themaster474themaster474 Member Posts: 0 Arc User
    edited January 2013
    C:\Windows\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 37 ms 13 ms 30 ms cpe-76-92-128-1.kc.res.rr.com [76.92.128.1]
    3 12 ms 15 ms 15 ms tge7-1.lvwoks18-cer1.kc.rr.com [65.28.16.114]
    4 29 ms 31 ms 32 ms tge0-9-0-4.ksczmogn-ccr1.kc.rr.com [98.156.42.23
    2]
    5 31 ms 32 ms 23 ms ae30.dllatxl3-cr01.kc.rr.com [98.156.42.0]
    6 33 ms 31 ms 31 ms 107.14.17.136
    7 30 ms 25 ms 57 ms 107.14.17.232
    8 27 ms 25 ms 25 ms 107.14.16.30
    9 27 ms 25 ms 129 ms dpr1-ge-2-0-0.dallasequinix.savvis.net [204.70.2
    04.146]
    10 27 ms 28 ms 28 ms cr2-tengige0-7-5-0.dallas.savvis.net [204.70.196
    .29]
    11 86 ms 85 ms 86 ms cr2-tengig-0-15-0-0.NewYork.savvis.net [204.70.1
    96.118]
    12 83 ms 92 ms 101 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    13 94 ms 91 ms 95 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    14 89 ms 92 ms 92 ms 206.28.97.137
    15 86 ms 86 ms 86 ms internap.Boston.savvis.net [208.172.51.230]
    16 86 ms 86 ms 127 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 66 ms 28 ms 19 ms cpe-76-92-128-1.kc.res.rr.com [76.92.128.1]
    3 12 ms 15 ms 17 ms tge7-1.lvwoks18-cer1.kc.rr.com [65.28.16.114]
    4 28 ms 31 ms 31 ms tge0-9-0-5.ksczmogn-ccr1.kc.rr.com [98.156.42.23
    4]
    5 27 ms 31 ms 32 ms ae30.dllatxl3-cr01.kc.rr.com [98.156.42.0]
    6 34 ms 30 ms 31 ms 107.14.17.136
    7 27 ms 25 ms 25 ms 107.14.17.234
    8 26 ms 27 ms 25 ms 107.14.16.30
    9 28 ms 25 ms 25 ms dpr1-ge-2-0-0.dallasequinix.savvis.net [204.70.2
    04.146]
    10 27 ms 27 ms 29 ms cr2-tengige0-7-5-0.dallas.savvis.net [204.70.196
    .29]
    11 87 ms 86 ms 140 ms cr2-tengig-0-15-0-0.NewYork.savvis.net [204.70.1
    96.118]
    12 100 ms 96 ms 84 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    13 93 ms 92 ms 91 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    14 92 ms 92 ms 92 ms 206.28.97.137
    15 89 ms 88 ms 108 ms internap.Boston.savvis.net [208.172.51.230]
    16 87 ms 104 ms 89 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • whiskeytangofoxtwhiskeytangofoxt Member Posts: 2 Arc User
    edited January 2013
    unable to connect to patch server. also nettest server time out.
  • conclamatioconclamatio Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\***\***>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms *** [***]
    2 41 ms 17 ms 19 ms ***
    3 11 ms 10 ms 11 ms te-6-2-ur08.mtprospect.il.chicago.comcast.net [6
    8.85.131.13]
    4 14 ms 15 ms 15 ms te-1-2-0-7-ar01.area4.il.chicago.comcast.net [68
    .86.187.193]
    5 15 ms 22 ms 23 ms he-3-8-0-0-cr01.350ecermak.il.ibone.comcast.net
    [68.86.90.49]
    6 14 ms 13 ms 15 ms pos-1-8-0-0-pe01.350ecermak.il.ibone.comcast.net
    [68.86.87.166]
    7 25 ms 13 ms 13 ms ber1-tengig3-3.chicagoequinix.savvis.net [208.17
    3.180.41]
    8 16 ms 19 ms 26 ms cr1-tengig-0-5-3-0.chd.savvis.net [206.28.96.29]

    9 41 ms 35 ms 35 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]

    10 40 ms 36 ms 35 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    11 44 ms 48 ms 42 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    12 44 ms 56 ms 41 ms 206.28.97.137
    13 42 ms 47 ms 45 ms internap.Boston.savvis.net [208.172.51.230]
    14 55 ms 49 ms 41 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    15 47 ms 49 ms 49 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * 47 ms 55 ms 208.95.185.44

    Trace complete.

    C:\***>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms 1 ms *** [***]
    2 36 ms 31 ms 29 ms ***
    3 15 ms 13 ms 14 ms te-6-2-ur08.mtprospect.il.chicago.comcast.net [6
    8.85.131.13]
    4 17 ms 17 ms 14 ms te-1-2-0-7-ar01.area4.il.chicago.comcast.net [68
    .86.187.193]
    5 23 ms 23 ms 23 ms he-3-11-0-0-cr01.350ecermak.il.ibone.comcast.net
    [68.86.90.13]
    6 14 ms 15 ms 15 ms pos-1-3-0-0-pe01.350ecermak.il.ibone.comcast.net
    [68.86.86.158]
    7 14 ms 14 ms 28 ms ber1-tengig3-3.chicagoequinix.savvis.net [208.17
    3.180.41]
    8 15 ms 15 ms 15 ms cr1-tengig-0-5-0-0.chicago.savvis.net [204.70.19
    6.21]
    9 35 ms 34 ms 35 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]

    10 36 ms 40 ms 34 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    11 46 ms 42 ms 41 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    12 41 ms 39 ms 42 ms 206.28.97.137
    13 41 ms 40 ms 40 ms internap.Boston.savvis.net [208.172.51.230]
    14 43 ms 42 ms 40 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\***>

    Released and renewed IP didnt help. Restarting equipment didnt help either.
    Comcast/Xfinity is ISP
  • belgiibelgii Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\****\****>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    5 12 ms 11 ms 12 ms 68.85.67.9
    6 14 ms 14 ms 14 ms 68.85.133.29
    7 19 ms 16 ms 16 ms pos-5-5-0-0-cr01.ashburn.va.ibone.comcast.net [6
    8.86.92.49]
    8 13 ms 14 ms 14 ms be-11-pe04.ashburn.va.ibone.comcast.net [68.86.8
    4.206]
    9 31 ms 17 ms 18 ms er2-tengig3-3.newyork.savvis.net [208.173.138.13
    ]
    10 20 ms 26 ms 26 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    11 18 ms 29 ms 28 ms internap-gw.ip4.tinet.net [77.67.77.54]
    12 26 ms 25 ms 69 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    13 25 ms 24 ms * 206.28.97.137
    14 * 28 ms * internap.Boston.savvis.net [208.172.51.230]
    15 27 ms * 26 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\****\****>
    Telan@Tiburse
  • sycrussycrus Member Posts: 0 Arc User
    edited January 2013
    please stop tracing and let pwe and cryptic see that they can better safe what they have done and please restore that launcher
  • carthaincarthain Member Posts: 0 Arc User
    edited January 2013
    *yawn* welcome to IT issues. Work in the field long enough and you can look at the trace routes and see where the next hop issue is an internal router that is not answering back to the external routes. Have fun with that BGP :D
    Looks like they changed peering points and the BGP to whatever they use internally (likely EIGRP) is not configured right.
    As for the whining... come on all can you not see what they are doing? they are trying to fix/keep the game running. If you expect flawless performance you are not that grounded in reality. If you expect it of others try expecting it of yourself for a day and see how you do.
  • nightdragon69nightdragon69 Member Posts: 9 Arc User
    edited January 2013
    u.k.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 7 ms 8 ms 10.5.128.1
    3 7 ms 9 ms 9 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 23 ms 15 ms 12 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 13 ms 16 ms 14 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 13 ms 24 ms 13 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 27 ms 19 ms 17 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 93 ms 93 ms 93 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 93 ms 93 ms 92 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 94 ms 95 ms 95 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 100 ms 106 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 94 ms 93 ms 93 ms 208.95.185.41

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 8 ms 8 ms 10.5.128.1
    3 8 ms 8 ms 28 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 10 ms 11 ms 10 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 16 ms 15 ms 14 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 14 ms 13 ms 15 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 28 ms 19 ms 19 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 94 ms 93 ms 134 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 93 ms 94 ms 95 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 93 ms 111 ms 94 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 96 ms 106 ms 108 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 7 ms 8 ms 10.5.128.1
    3 9 ms 9 ms 12 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 12 ms 10 ms 18 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 13 ms 13 ms 13 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 15 ms 13 ms 17 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 20 ms 20 ms 21 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 95 ms 159 ms 94 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 95 ms 94 ms 97 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 94 ms 94 ms 110 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 107 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 8 ms 9 ms 7 ms 10.5.128.1
    3 9 ms 9 ms 14 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 11 ms 12 ms 11 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 13 ms 13 ms 15 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 87 ms 49 ms 19 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 19 ms 19 ms 19 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 94 ms 93 ms 119 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 93 ms 94 ms 94 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 95 ms 110 ms 104 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 104 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * 98 ms 208.95.185.41

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 9 ms 9 ms 8 ms 10.5.128.1
    3 19 ms 9 ms 11 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 10 ms 13 ms 15 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 19 ms 14 ms 13 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 13 ms 17 ms 13 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 115 ms 30 ms 31 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 92 ms 94 ms 94 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 93 ms 103 ms 99 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 94 ms 93 ms 93 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 * 96 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 8 ms 9 ms 7 ms 10.5.128.1
    3 44 ms 12 ms 9 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 11 ms 11 ms 11 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 13 ms 13 ms 14 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 13 ms 13 ms 12 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 19 ms 18 ms 17 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 93 ms 99 ms 93 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 95 ms 94 ms 95 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 94 ms 93 ms 108 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\fred>
  • crioijoulscrioijouls Member Posts: 141 Arc User
    edited January 2013
    I am constantly getting a little window in the upper left of my screen that says:

    "Trying to connect to the update server. Please be patient. Tried connecting 2 times."

    I have power-cycled on the off chance it was my internet connection, and then tried loading Champions with the same issue.

    After that, I get the following:

    "Unable to establish a connection to Patch Server. Please check your Internet connection." (which I have done) "If problems persist, please contact Technical Support."

    This has been happening ever since maintenance was completed.
    Lifetime Subscriber since 2010
  • legoorlegoor Member Posts: 19 Arc User
    edited January 2013
    GUYS,JUST A TIP:

    the first 2 tracert line's,contains youre own static ip.
    keep in mind that you put this on a foum,where everyone can see it.

    youre ip is youre adress from youre pc,hackers or people with a bad idea ( virus,worms) can attack you with youre ip,i donbt say it happens often,but the keep it in mind for youre own safety:D

    I was wondering also why everyone was showing there IP's, makes no since to me why people would want to expose themselves for potential problems :confused: :rolleyes:
  • jammers19jammers19 Member Posts: 35 Arc User
    edited January 2013
    Has anyone actually gotten onto the game
  • nyghthawk1nyghthawk1 Member Posts: 12 Arc User
    edited January 2013
    Using multiple computers. not gettting the IE DNS, but still getting error message.
  • tjpektjpek Member Posts: 3 Arc User
    edited January 2013
    Trying to update the launcher.
    Please be patient.
    Tried connecting 1 time.


    Trying to update the launcher.
    Please be patient.
    Tried connecting 2 times.


    Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support.

    I tried to open the launcher at least 5 times, and it always tell me that. It's now 18:40 in France.
  • ibramgaunt1stibramgaunt1st Member Posts: 4 Arc User
    edited January 2013
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    D:\Documents and Settings\Administrator>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 9 ms 11 ms 7 ms cpc14-ward9-2-0-gw.10-2.cable.virginmedia.com [8
    6.13.0.1]
    2 43 ms 6 ms 16 ms manc-core-2a-ae3-1010.network.virginmedia.net [8
    2.8.208.181]
    3 9 ms 7 ms 11 ms manc-bb-1a-ae12-0.network.virginmedia.net [82.15
    .206.245]
    4 10 ms 11 ms 11 ms brhm-bb-1b-as3-0.network.virginmedia.net [62.253
    .185.133]
    5 22 ms 23 ms 23 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    6 113 ms 112 ms 114 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    7 139 ms 111 ms 118 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 127 ms 114 ms 121 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 116 ms * 118 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * *
  • instagnibinstagnib Member Posts: 0 Arc User
    edited January 2013
    It broke so bad it borked.
  • nightdragon69nightdragon69 Member Posts: 9 Arc User
    edited January 2013
    liverpool u.k.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 7 ms 8 ms 10.5.128.1
    3 7 ms 9 ms 9 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 23 ms 15 ms 12 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 13 ms 16 ms 14 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 13 ms 24 ms 13 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 27 ms 19 ms 17 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 93 ms 93 ms 93 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 93 ms 93 ms 92 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 94 ms 95 ms 95 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 100 ms 106 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 94 ms 93 ms 93 ms 208.95.185.41

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 8 ms 8 ms 10.5.128.1
    3 8 ms 8 ms 28 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 10 ms 11 ms 10 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 16 ms 15 ms 14 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 14 ms 13 ms 15 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 28 ms 19 ms 19 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 94 ms 93 ms 134 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 93 ms 94 ms 95 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 93 ms 111 ms 94 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 96 ms 106 ms 108 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 7 ms 7 ms 8 ms 10.5.128.1
    3 9 ms 9 ms 12 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 12 ms 10 ms 18 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 13 ms 13 ms 13 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 15 ms 13 ms 17 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 20 ms 20 ms 21 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 95 ms 159 ms 94 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 95 ms 94 ms 97 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 94 ms 94 ms 110 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 107 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 8 ms 9 ms 7 ms 10.5.128.1
    3 9 ms 9 ms 14 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 11 ms 12 ms 11 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 13 ms 13 ms 15 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 87 ms 49 ms 19 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 19 ms 19 ms 19 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 94 ms 93 ms 119 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 93 ms 94 ms 94 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 95 ms 110 ms 104 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 104 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * 98 ms 208.95.185.41

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 9 ms 9 ms 8 ms 10.5.128.1
    3 19 ms 9 ms 11 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 10 ms 13 ms 15 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 19 ms 14 ms 13 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 13 ms 17 ms 13 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 115 ms 30 ms 31 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 92 ms 94 ms 94 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 93 ms 103 ms 99 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 94 ms 93 ms 93 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 * 96 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 8 ms 9 ms 7 ms 10.5.128.1
    3 44 ms 12 ms 9 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 11 ms 11 ms 11 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 13 ms 13 ms 14 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 13 ms 13 ms 12 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 19 ms 18 ms 17 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 93 ms 99 ms 93 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 95 ms 94 ms 95 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 94 ms 93 ms 108 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\fred>
  • abagarlasabagarlas Member Posts: 2 Arc User
    edited January 2013
    Connection problem
    Unable to estabilish connection to Patch Server. Please check your internet connection. If the problem persist, contact Technical Support.



    Tracert results:

    Microsoft Windows XP [Versione 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\######>tracert launcher.startrekonline.com

    Rilevazione instradamento verso launcher.startrekonline.com [208.95.185.44]
    su un massimo di 30 punti di passaggio:

    1 <1 ms <1 ms <1 ms ###.###.#.#
    2 29 ms 29 ms 28 ms ###.###.###.#
    3 30 ms 29 ms 29 ms host1-25-static.43-88-b.business.telecomitalia.it [88.43.25.1]
    4 30 ms 29 ms 29 ms r-al22-vl2.opb.interbusiness.it [217.141.104.138]
    5 36 ms 35 ms 36 ms 172.17.8.21
    6 35 ms 35 ms 34 ms 172.17.5.245
    7 35 ms 35 ms 36 ms bundle-ether14.milano50.mil.seabone.net [93.186.128.241]
    8 * 46 ms 125 ms te1-2.milano52.mil.seabone.net [195.22.196.175]
    9 32 ms 32 ms 67 ms ge-0-0-0.mil19.ip4.tinet.net [213.200.68.145]
    10 136 ms 135 ms 135 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    11 139 ms 139 ms 138 ms internap-gw.ip4.tinet.net [77.67.77.54]
    12 139 ms 137 ms 137 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    13 138 ms 143 ms 142 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    14 137 ms 138 ms 136 ms 208.95.185.44

    Rilevazione completata.



    C:\Documents and Settings\######>tracert accounts.crypticstudios.com

    Rilevazione instradamento verso accounts.crypticstudios.com [208.95.185.165]
    su un massimo di 30 punti di passaggio:

    1 <1 ms <1 ms <1 ms ###.###.#.#
    2 29 ms 29 ms 29 ms ###.###.###.#
    3 29 ms 29 ms 29 ms host1-25-static.43-88-b.business.telecomitalia.it [88.43.25.1]
    4 30 ms 30 ms 30 ms r-al21-vl2.opb.interbusiness.it [217.141.104.137]
    5 34 ms 36 ms 35 ms 172.17.4.181
    6 37 ms 35 ms 36 ms 172.17.10.101
    7 899 ms 1700 ms 368 ms bundle-ether14.milano50.mil.seabone.net [93.186.128.241]
    8 340 ms 338 ms 101 ms te4-2.milano52.mil.seabone.net [195.22.205.243]
    9 33 ms 33 ms 33 ms xe-1-1-0.mil10.ip4.tinet.net [213.200.68.61]
    10 167 ms 659 ms 3731 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    11 3599 ms 1159 ms 631 ms internap-gw.ip4.tinet.net [77.67.77.54]
    12 310 ms 260 ms 232 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    13 143 ms 143 ms 142 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]

    14 * * * Richiesta scaduta.
    15 * * * Richiesta scaduta.
    16 * * * Richiesta scaduta.
    17 * * * Richiesta scaduta.
    18 * * * Richiesta scaduta.
    19 * * * Richiesta scaduta.
    20 * * * Richiesta scaduta.
    21 * * * Richiesta scaduta.
    22 * * * Richiesta scaduta.
    23 * * * Richiesta scaduta.
    24 * * * Richiesta scaduta.
    25 * * * Richiesta scaduta.
    26 * * * Richiesta scaduta.
    27 * * * Richiesta scaduta.
    28 * * * Richiesta scaduta.
    29 * * * Richiesta scaduta.
    30 * * * Richiesta scaduta.


    Rilevazione completata.
  • therealgurutherealguru Member Posts: 155 Arc User
    edited January 2013
    From France :

    C:\>tracert patchserver.crypticstudios.com

    D?termination de l'itin?raire vers patchserver.crypticstudios.com [208.95.185.41
    ]
    avec un maximum de 30 sauts*:

    1 5 ms 7 ms 8 ms 10.23.0.1
    2 9 ms 9 ms 6 ms 213-245-252-49.rev.numericable.fr [213.245.252.4
    9]
    3 19 ms 24 ms 17 ms ip-198.net-80-236-0.static.numericable.fr [80.23
    6.0.198]
    4 23 ms 18 ms 17 ms ip-193.net-80-236-0.static.numericable.fr [80.23
    6.0.193]
    5 20 ms 25 ms 22 ms ip-19.net-80-236-3.static.numericable.fr [80.236
    .3.19]
    6 19 ms 17 ms 25 ms 213.242.116.17
    7 30 ms 35 ms 29 ms ae-7-7.ebr1.Paris1.Level3.net [4.69.143.238]
    8 35 ms 39 ms 28 ms ae-59-114.csw1.Paris1.Level3.net [4.69.161.50]
    9 39 ms 30 ms 27 ms ae-1-51.edge3.Paris1.Level3.net [4.69.139.201]
    10 30 ms 36 ms 29 ms 208.175.185.21
    11 37 ms 46 ms 36 ms cr1-tengig-0-1-2-0.londonuk1.savvis.net [204.70.
    207.177]
    12 110 ms 109 ms 111 ms cr2-tengig-0-15-0-0.NewYork.savvis.net [204.70.1
    96.118]
    13 112 ms 166 ms 105 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    14 117 ms 132 ms 113 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    15 113 ms 111 ms 117 ms 206.28.97.137
    16 110 ms 111 ms 110 ms internap.Boston.savvis.net [208.172.51.230]
    17 110 ms 114 ms 114 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    18 113 ms 125 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    19 * * * D?lai d'attente de la demande d?pass?.
    20 * * * D?lai d'attente de la demande d?pass?.
    21 * * * D?lai d'attente de la demande d?pass?.
    22 * * * D?lai d'attente de la demande d?pass?.
    23 * * * D?lai d'attente de la demande d?pass?.
    24 * * * D?lai d'attente de la demande d?pass?.
    25 * * * D?lai d'attente de la demande d?pass?.
    26 * * * D?lai d'attente de la demande d?pass?.
    27 * * * D?lai d'attente de la demande d?pass?.
    28 * * * D?lai d'attente de la demande d?pass?.
    29 * * * D?lai d'attente de la demande d?pass?.
    30 * * * D?lai d'attente de la demande d?pass?.

    Itin?raire d?termin
    My Dm videos - My Yt channel

    My Wordpress Blog - Blogger

    In Space, drinking or piloting, you must choose ! If you drink, put on the autopilot ;)
  • xequisxxequisx Member Posts: 4 Arc User
    edited January 2013
    Unable to connect from here, first time this happens to me from the launcher
  • wardestroyer17wardestroyer17 Member Posts: 0 Arc User
    edited January 2013
    its nearly 40 mins after maintenance finished and the launcher still isn't working, no offence but this is redicoulous couldn't you do these tests at another maintanence because people just want to get on to do sto's 3rd year anniversay event...
  • gwassalorgwassalor Member Posts: 164
    edited January 2013
    I started playing two weeks ago, became hooked, purchased my first pack of masterkeys and suddenly, as of Monday, the game just won't launched reliably. Mo, Tue down, Wednesday ok, today it's down again. I really liked the game after two weeks and I was even in a mood of getting subscription or zen for some goodies, but not now, not after what I saw this week.
This discussion has been closed.