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Cryptic Launcher Autoupdate Problem

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Comments

  • stickman3447stickman3447 Member Posts: 8 Arc User
    edited January 2013
    yawn i ran outta mountian dew so watching the forums is getting boring time to refill and pray
    they get the servers connection running again...
  • arrenupussarrenupuss Member Posts: 6 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 * * * Request timed out.
    3 61 ms 63 ms 63 ms ip-89-200-131-242.ov.easynet.net [89.200.131.242
    ]
    4 56 ms 63 ms 63 ms 027808ef.bb.sky.com [2.120.8.239]
    5 57 ms 58 ms 57 ms ae55.edge3.London2.Level3.net [212.187.201.57]
    6 * * 58 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]

    7 57 ms 56 ms 57 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
    8 59 ms 57 ms 66 ms ae-58-113.csw1.London1.Level3.net [4.69.153.122]

    9 56 ms 56 ms 56 ms ae-117-3503.edge3.London1.Level3.net [4.69.166.1
    38]
    10 58 ms 57 ms 57 ms te0-7-0-1.ccr21.lon01.atlas.cogentco.com [130.11
    7.15.241]
    11 57 ms 57 ms 58 ms te0-1-0-4.mpd21.lon13.atlas.cogentco.com [154.54
    .57.98]
    12 130 ms 131 ms 133 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.5
    4.1.93]
    13 133 ms 132 ms 134 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited January 2013
    Yep I'm seeing it up again 38.111.40.114 is back up, I guess that fix didn't work :(
    [SIGPIC][/SIGPIC]
    #2311#2700#2316#2500
  • daskippadaskippa Member Posts: 0 Arc User
    edited January 2013
    reborn010 wrote: »
    welli used my p[hone network to get the launcher to run and got to the login screen then went back to normal network then connected and went to start a mission and what a surprise.... patching......
    SERVER NOT RESPONDING......

    come on sort it out i mean really. the one time i am back home at night and can't fricken play

    as stated quite often Turn OFF autopatching in launcher options, once in char screen diconnect from VPN/Mobile leaving window up reconnect your regular network and login normally from client login
  • hagar3hagar3 Member Posts: 145 Arc User
    edited January 2013
    I could reach it about 30 minutes ago but not now and I've not seen one recent tracert that is.

    Maybe I'll run mine again maybe they did something :p

    i got it again not a few seconds ago. it comes and goes.
    In case no one can hear you...scream
  • kriptycokriptyco Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [Versi?n 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Reservados todos los derechos.

    C:\Users\Reven>tracert launcher.startrekonline.com

    Traza a la direcci?n launcher.startrekonline.com [208.95.185.44]
    sobre un m?ximo de 30 saltos:

    1 <1 ms <1 ms <1 ms E4200 [192.168.139.1]
    2 70 ms 68 ms 78 ms 94.Red-80-58-67.staticIP.rima-tde.net [80.58.67.
    94]
    3 81 ms 68 ms 76 ms 25.Red-80-58-94.staticIP.rima-tde.net [80.58.94.
    25]
    4 79 ms 71 ms 72 ms 69.Red-80-58-76.staticIP.rima-tde.net [80.58.76.
    69]
    5 64 ms 88 ms 64 ms 84.16.9.165
    6 73 ms 63 ms 65 ms Xe3-0-4-0-grtlontl1.red.telefonica-wholesale.net
    [94.142.117.170]
    7 103 ms 134 ms 96 ms 195.50.90.165
    8 147 ms 139 ms 152 ms ae-51-51.csw1.London1.Level3.net [4.69.139.88]
    9 190 ms 168 ms 126 ms ae-225-3601.edge3.London1.Level3.net [4.69.166.1
    46]
    10 125 ms 118 ms 122 ms 4.68.70.66
    11 141 ms 143 ms 130 ms te0-0-0-4.mpd21.lon13.atlas.cogentco.com [154.54
    .57.102]
    12 192 ms 197 ms 184 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
    4.189]
    13 201 ms 209 ms 198 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 * * 221 ms 38.111.40.114
    15 * * * Tiempo de espera agotado para esta solicitud.
    16 * * * Tiempo de espera agotado para esta solicitud.
    17 * * * Tiempo de espera agotado para esta solicitud.
    18 * * * Tiempo de espera agotado para esta solicitud.
    19 * * * Tiempo de espera agotado para esta solicitud.
    20 * * * Tiempo de espera agotado para esta solicitud.
    21 * * * Tiempo de espera agotado para esta solicitud.
    22 * * * Tiempo de espera agotado para esta solicitud.
    23 * * * Tiempo de espera agotado para esta solicitud.
    24 * * * Tiempo de espera agotado para esta solicitud.
    25 * * * Tiempo de espera agotado para esta solicitud.
    26 * * * Tiempo de espera agotado para esta solicitud.
    27 * * * Tiempo de espera agotado para esta solicitud.
    28 * * * Tiempo de espera agotado para esta solicitud.
    29 * * * Tiempo de espera agotado para esta solicitud.
    30 * * * Tiempo de espera agotado para esta solicitud.

    Traza completa.

    C:\Users\Reven>
  • drakecarneytngdrakecarneytng Member Posts: 0 Arc User
    edited January 2013
    i cannot connect to patch server running windows 7 already reinstalled the game 2 times

    BTW i am using the steam launcher don't know if that matters
  • nightmare2unightmare2u Member Posts: 1 Arc User
    edited January 2013
    Test 1: tracert

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
    2 7 ms 12 ms 7 ms L100.NWRKNJ-VFTTP-142.verizon-gni.net [173.54.11
    8.1]
    3 12 ms 12 ms 9 ms G0-13-4-2.NWRKNJ-LCR-21.verizon-gni.net [130.81.
    215.20]
    4 6 ms 7 ms 7 ms ae0-0.NWRK-BB-RTR1.verizon-gni.net [130.81.209.1
    54]
    5 9 ms 10 ms 9 ms 0.xe-7-2-0.XL3.NYC1.ALTER.NET [152.63.6.145]
    6 19 ms 27 ms 19 ms 0.ge-4-0-0.XL3.BOS4.ALTER.NET [152.63.17.30]
    7 19 ms 19 ms 19 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 117 ms 211 ms 197 ms internap-gw.customer.alter.net [65.207.236.58]
    9 24 ms 27 ms 27 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    10 35 ms 34 ms 34 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * 35 ms 208.95.185.41

    Trace complete.

    Test 2: nettest

    contacting nettest server..
    Ping: 29.7 msec
    Port: 80: 1199 KB/sec 47 KB/sec 1267 KB/sec 500
    Port: 80: 1084 KB/sec 43 KB/sec 1146 KB/sec 500
    Port: 443: 1301 KB/sec 51 KB/sec 1375 KB/sec 500
    Port: 443: 1497 KB/sec 60 KB/sec 1584 KB/sec 500
    Port: 7255: 1198 KB/sec 48 KB/sec 1266 KB/sec 500
    Port: 7255: 1245 KB/sec 49 KB/sec 1316 KB/sec 500
    Port: 7003: 1190 KB/sec 47 KB/sec 1258 KB/sec 500
    Port: 7003: 1119 KB/sec 45 KB/sec 1183 KB/sec 500
    Port: 7202: 1282 KB/sec 51 KB/sec 1354 KB/sec 500
    Port: 7202: 1214 KB/sec 49 KB/sec 1283 KB/sec 500
    Port: 7499: 1457 KB/sec 58 KB/sec 1540 KB/sec 500
    Port: 7499: 1713 KB/sec 68 KB/sec 1812 KB/sec 500
    Port: 80: 1503 KB/sec 58 KB/sec 1589 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • lex1conlex1con Member Posts: 27 Arc User
    edited January 2013
    tried doing the private tunnel thing.
    downloaded the patch ran the game and got the same issue.

    im in uk
    [SIGPIC][/SIGPIC]
  • opiewan100opiewan100 Member Posts: 23 Arc User
    edited January 2013
    ermaname wrote: »
    As an Englishman, I have to say your saying that our media is not free is making me laugh quite a lot. The dominance of certain US media groups is famous worldwide, as a recent study showed, viewers of the Fox news network are less informed about current events than people that watch/read no news at all. Also, I like the way you chose to include the right to bear arms in your mention of amendments, if your argument has no ground to stand on, always good to start implying threats of violence to discourage those with legitimate arguments from speaking up, well done :rolleyes:
    I am not sure which is worse; the far right hate groupies, the far left liberal bunny hugers, or the fool that uses a forum for a garme to spout off about something we can find enough of on facebook.

    Both of you silly fools need to find another place to vent your spleens.
  • georgeorwingeorgeorwin Member Posts: 0 Arc User
    edited January 2013
    Actually I am not single. Arrogance is thinking you are something more than you are. I know I am intelligent and quick witted, and don't have to prove it to the likes of you. And if you actually read my original post you could clearly see that my statement was clearly made for those who do not pay for the game. In fact I think even the children you refer to could even see that. That indeed shows your level of comprehension. Why don't you go start a riot or something since you seem to be in the mood for barbaric and petty bickering? Your lack of intelligence is showing... my professional advice is for you to shut up because I am sure many reading these posts are laughing at you. Good day sir...

    Please don't pass yourself off as representing the US again. You really make the rest of us look bad by association. Go to your local library and read the bill of rights. Once you realize how outdated it is, realize that outdated documents are just gimmicks for those that can't form their own arguments.
  • reggie26reggie26 Member Posts: 1 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Steve>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 31 ms 20 ms 51 ms cpc22-warw12-2-0-gw.3-2.cable.virginmedia.com [8
    2.16.74.1]
    2 27 ms 29 ms 19 ms brhm-core-2b-ae3-813.network.virginmedia.net [21
    3.105.114.101]
    3 10 ms 15 ms 20 ms brhm-bb-1b-ae8-0.network.virginmedia.net [62.253
    .174.77]
    4 16 ms 27 ms 26 ms nrth-bb-1a-as4-0.network.virginmedia.net [62.253
    .185.105]
    5 14 ms 28 ms 16 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
    5.159.30]
    6 31 ms 27 ms 39 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
    185.81]
    7 29 ms 68 ms 38 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.11
    7.14.133]
    8 53 ms 37 ms 33 ms te0-4-0-2.mpd22.ams03.atlas.cogentco.com [154.54
    .39.189]
    9 84 ms 40 ms 42 ms te0-0-0-7.ccr22.lpl01.atlas.cogentco.com [154.54
    .37.106]
    10 131 ms 102 ms 112 ms te0-5-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .85.217]
    11 119 ms 111 ms 125 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    12 129 ms * * 38.111.40.114
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * *
  • joelleyjoelley Member Posts: 50 Arc User
    edited January 2013
    The resoundingly deafening silence from the staff isn't helping matters..........
    [SIGPIC]Patch.jpg[/SIGPIC]
  • willow6912willow6912 Member Posts: 0 Arc User
    edited January 2013
    probably they dont know whats wrong either :(
  • thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited January 2013
    joelley wrote: »
    The resoundingly deafening silence from the staff isn't helping matters..........

    They are as clueless as we are that's why. Heck they could've just linked us to a patch file we could install ourselves.

    But noooooooooooooooooo.
    [SIGPIC][/SIGPIC]
    #2311#2700#2316#2500
  • kristinaartaxoskristinaartaxos Member Posts: 17 Arc User
    edited January 2013
    IP Address Lookup - Whois by IP Address :
    38.111.40.114


    [Querying whois.arin.net]
    [Redirected to rwhois.cogentco.com:4321]
    [Querying rwhois.cogentco.com]
    [rwhois.cogentco.com]
    %rwhois V-1.5:0010b0:00 rwhois.cogentco.com
    38.111.40.114
    network:ID:NET4-266F28701E
    network:Network-Name:NET4-266F28701E
    network:IP-Network:38.111.40.112/30
    network:Postal-Code:94065
    network:Country:US
    network:State:CA
    network:City:Redwood City, CA
    network:Street-Address:101 Redwood Shores Parkway
    network:Org-Name:Perfect World Entertainment, Inc
    network:Tech-Contact:ZC108-ARIN
    network:Updated:2013-01-04 00:27:08
    network:Updated-by:Michael Callender


    tracert
    1 1 ms <1 ms <1 ms xxxxxxxxxxxx
    2 109 ms 58 ms 27 ms 10.108.132.1
    3 33 ms 23 ms 22 ms pete-core-1a-ae1-1335.network.virginmedia.net [81.100.32.81]
    4 17 ms 30 ms 39 ms nrth-bb-1a-as6-0.network.virginmedia.net [212.43.163.217]
    5 30 ms 49 ms 46 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.105.159.30]
    6 32 ms 62 ms 40 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81]
    7 39 ms 96 ms 33 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.117.14.133]
    8 41 ms 71 ms 32 ms te0-1-0-2.mpd22.ams03.atlas.cogentco.com [130.117.0.230]
    9 105 ms 90 ms 44 ms te0-1-0-2.ccr22.lpl01.atlas.cogentco.com [154.54.37.110]
    10 110 ms 107 ms 148 ms te0-6-0-4.ccr22.bos01.atlas.cogentco.com [154.54.85.221]
    11 129 ms 118 ms 126 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    12 * 149 ms * 38.111.40.114
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * 112 ms 208.95.185.41

    Yeah I know virgin media, oversubscribed and underinvested infrastructure with a simpy wonderful customer service experience ....NOT
  • captainpainfulcaptainpainful Member Posts: 0 Arc User
    edited January 2013
    Incase this helps

    Windows 8 Pro with media Center 64-Bit
    Gigabyte Technology co. ltd
    GA-990FXA-UD5
    AMD FX(tm) x8 8150 Processor (8 CPUs), ~3.6GHz
    16384MB RAM
    DirectX 11
    AMD HD 7900 Series
    AMD Radeon Graphics Processor (0x6798)
    8926 Approx. Total Memory
    1920 x 1200 (32 Bit) (120Hz)

    SPEEDTEST.NET Results tested 15 servers random average result
    Ping 11 ms
    D/l 105.82
    U/L 4.83
    PINGTEST.NET Results tested 15 servers random average result
    PACKET LOSS 0%
    Ping 18 ms
    Jitter 4 ms
    Rating A

    Using Virgin Media 120 Mb Broadband

    hi I have same problem and done all tests heres results
    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\leon>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 10 ms 10 ms 20 ms cpc11-sout6-2-0-gw.basl.cable.virginmedia.com [9
    4.174.224.1]
    2 9 ms 9 ms 9 ms basl-core-2b-ae7-707.network.virginmedia.net [81
    .96.1.189]
    3 11 ms 30 ms 10 ms popl-bb-1b-ae11-0.network.virginmedia.net [81.96
    .0.149]
    4 12 ms 13 ms 11 ms popl-bb-1a-ae0-0.network.virginmedia.net [213.10
    5.174.229]
    5 12 ms 18 ms 9 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
    5.159.2]
    6 20 ms 28 ms 16 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
    .175.6]
    7 19 ms 18 ms 20 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
    17.15.5]
    8 34 ms 18 ms 21 ms te0-0-0-7.mpd22.ams03.atlas.cogentco.com [130.11
    7.49.9]
    9 24 ms 26 ms 27 ms te0-1-0-2.ccr22.lpl01.atlas.cogentco.com [154.54
    .37.110]
    10 98 ms 92 ms 91 ms te0-7-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.169]
    11 150 ms 209 ms 404 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 * 89 ms 97 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\leon>

    first test


    the other test

    contacting nettest server..
    Local IP: 94.174.224.55
    Ping: 96.8 msec
    Port: 80: 505 KB/sec 10 KB/sec 579 KB/sec 500
    Port: 80: 455 KB/sec 11 KB/sec 570 KB/sec 500
    Port: 443: 379 KB/sec 8 KB/sec 482 KB/sec 500
    Port: 443: 396 KB/sec 9 KB/sec 490 KB/sec 500
    Port: 7255: 475 KB/sec 7 KB/sec 564 KB/sec 500
    Port: 7255: 474 KB/sec 11 KB/sec 581 KB/sec 500
    Port: 7003: 423 KB/sec 5 KB/sec 533 KB/sec 500
    Port: 7003: 463 KB/sec 11 KB/sec 580 KB/sec 500
    Port: 7202: 420 KB/sec 5 KB/sec 500 KB/sec 500
    Port: 7202: 415 KB/sec 8 KB/sec 515 KB/sec 500
    Port: 7499: 410 KB/sec 6 KB/sec 544 KB/sec 500
    Port: 7499: 523 KB/sec 8 KB/sec 575 KB/sec 500
    Port: 80: 530 KB/sec 9 KB/sec 565 KB/sec 500
    Idle NIC bandwidth Send: 1 KB/sec Recv: 1 KB/sec
    hit return to exit


    reset and same port 12 onwards error using virgin media
  • jarheardjarheard Member Posts: 0 Arc User
    edited January 2013
    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 9 ms 8 ms 7 ms 10.16.128.1
    3 * * * Request timed out.
    4 18 ms 14 ms 11 ms 172.17.1.6
    5 10 ms 11 ms 11 ms 172.17.1.209
    6 * * * Request timed out.
    7 11 ms 11 ms 12 ms bzq-219-189-189.cablep.bezeqint.net [62.219.189.
    189]
    8 11 ms 11 ms 12 ms bzq-219-189-34.cablep.bezeqint.net [62.219.189.3
    4]
    9 52 ms 50 ms 49 ms te0-4-0-4.770.ccr22.mrs01.atlas.cogentco.com [14
    9.6.155.33]
    10 63 ms 59 ms 59 ms te0-7-0-15.ccr22.par01.atlas.cogentco.com [154.5
    4.36.162]
    11 69 ms 69 ms 68 ms te0-4-0-6.ccr22.lon13.atlas.cogentco.com [154.54
    .37.209]
    12 143 ms 142 ms 142 ms te0-0-0-4.ccr22.bos01.atlas.cogentco.com [130.11
    7.0.46]
    13 142 ms 140 ms 144 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * 142 ms 208.95.185.41

    Trace complete.
    from israel
  • miguelistermiguelister Member Posts: 10 Arc User
    edited January 2013
    ermaname wrote: »
    As an Englishman, I have to say your saying that our media is not free is making me laugh quite a lot. The dominance of certain US media groups is famous worldwide, as a recent study showed, viewers of the Fox news network are less informed about current events than people that watch/read no news at all. Also, I like the way you chose to include the right to bear arms in your mention of amendments, if your argument has no ground to stand on, always good to start implying threats of violence to discourage those with legitimate arguments from speaking up, well done :rolleyes:

    Actually, that was not an implied threat of violence at all. I had erroneously presumed he was one of our own, and at best a conservative (I am a liberal). That's why I had mentioned that the freedom of speech is before the freedom of bearing arms.

    I do not discourage legitimate arguments. I simply believe that those who do not pay for the game have no right to criticize the developers for issues related to said free game. Free is never truly free, and the only ones who DO in fact have any legitimate argument are those who have invested real money in said game. Time - while valuable - is not relevant in this case because if your time was really that valuable then you would be wasting it on a game at all.

    And I totally agree on Fox News network. Note I never mentioned freedom of the press, because that is relative.... and false.
  • screwloose53184screwloose53184 Member Posts: 54 Arc User
    edited January 2013
    Here's my 3rd time running tracert:

    C:\Windows\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 4 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 11 ms 12 ms 12 ms 10.15.25.190
    4 11 ms 11 ms 12 ms 10.15.24.62
    5 11 ms 11 ms 12 ms 10.15.8.49
    6 51 ms 20 ms 22 ms ip65-46-186-97.z186-46-65.customer.algx.net [65.46.186.97]
    7 28 ms 22 ms 23 ms vb1730.rar3.chicago-il.us.xo.net [216.156.0.185]
    8 22 ms 25 ms 72 ms 207.88.14.194.ptr.us.xo.net [207.88.14.194]
    9 19 ms 18 ms 18 ms te0-7-0-8.ccr21.ord03.atlas.cogentco.com [154.5.10.181]
    10 21 ms 18 ms 18 ms te0-4-0-5.mpd21.ord01.atlas.cogentco.com [154.54.44.173]
    11 39 ms 39 ms 39 ms te0-3-0-6.ccr21.bos01.atlas.cogentco.com [154.54.43.182]
    12 193 ms 205 ms 212 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    I live in Michigan.
    Fleet Leader of STO Fleets: The Illegitimate Children of Kirk & Champions of Sto'Vo'Kor
  • midniteshadow7midniteshadow7 Member Posts: 787 Arc User
    edited January 2013
    Hi Captains,

    The team is investigating, but this does not seem to affect all players and may be regional. To help in the investigation, please run a tracert (instructions for this process here) pointing to launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address.

    Cheers,

    Brandon =/\=

    The update and STO worked on my work computer but not on my home PC!

    My Trace Route results are as follows:

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
    2 * * * Request timed out.
    3 24 ms 22 ms 23 ms ip-84-38-37-14.easynet.co.uk [84.38.37.14]
    4 26 ms 23 ms 23 ms ip-89-200-131-153.ov.easynet.net [89.200.131.153
    ]
    5 19 ms 19 ms 19 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
    45]
    6 19 ms 19 ms 19 ms te2-4.ccr01.lon02.atlas.cogentco.com [130.117.14
    .249]
    7 19 ms 19 ms 20 ms te0-4-0-2.ccr21.lon01.atlas.cogentco.com [130.11
    7.0.61]
    8 20 ms 19 ms 19 ms te0-4-0-2.ccr21.lon01.atlas.cogentco.com [130.11
    7.0.61]
    9 20 ms 92 ms 93 ms te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.5
    4.5.161]
    10 259 ms 213 ms 92 ms te0-7-0-33.ccr21.bos01.atlas.cogentco.com [154.5
    4.5.161]
    11 93 ms 92 ms 95 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • dethblazer1dethblazer1 Member Posts: 0 Arc User
    edited January 2013
    Am sure all the dev staff and the people who did the patch are like this
    http://www.youtube.com/watch?v=MT0-OL_71yU
  • engineerprimeengineerprime Member Posts: 4 Arc User
    edited January 2013
    AAARRRGGGGG cant log in ARRGGGGGGGG
  • theultimatefunkytheultimatefunky Member Posts: 8 Arc User
    edited January 2013
    heres mine

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\Mike>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms SkyRouter.Home [***.***.*.*]
    2 * * * Request timed out.
    3 35 ms 31 ms 30 ms 0278082a.bb.sky.com [2.120.8.42]
    4 31 ms 30 ms 30 ms te0-6-0-5.er10.thlon.ov.easynet.net [89.200.134.
    219]
    5 31 ms 30 ms 31 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
    45]
    6 32 ms 30 ms 30 ms te2-4.mag01.lon02.atlas.cogentco.com [130.117.14
    .173]
    7 42 ms 135 ms 31 ms te7-2.ccr01.lon02.atlas.cogentco.com [130.117.50
    .138]
    8 453 ms 43 ms 30 ms te0-2-0-2.ccr22.lon01.atlas.cogentco.com [130.11
    7.0.97]
    9 29 ms 28 ms 30 ms te0-2-0-4.mpd22.lon13.atlas.cogentco.com [154.54
    .57.165]
    10 104 ms 104 ms 105 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
    .5.122]
    11 105 ms 104 ms 104 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    12 * * 109 ms 38.111.40.114
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    [SIGPIC][/SIGPIC]
  • sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    ermaname wrote: »
    As an Englishman, I have to say your saying that our media is not free is making me laugh quite a lot. The dominance of certain US media groups is famous worldwide, as a recent study showed, viewers of the Fox news network are less informed about current events than people that watch/read no news at all. Also, I like the way you chose to include the right to bear arms in your mention of amendments, if your argument has no ground to stand on, always good to start implying threats of violence to discourage those with legitimate arguments from speaking up, well done :rolleyes:

    The right to bear arms stands on the fact that people living 3000 miles away from their governing empire don't have to be unfairly taxed and ruled. They have the right to stand up and claim their own land.
  • quixoticlancequixoticlance Member Posts: 15 Arc User
    edited January 2013
    Right down the road in L.A...

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms dslrouter.westell.com []
    2 21 ms 21 ms 21 ms L100.LSANCA-DSL-24.verizon-gni.net [71.104.224.1
    ]
    3 26 ms 21 ms 23 ms G0-10-3-7.LSANCA-LCR-22.verizon-gni.net [130.81.
    45.216]
    4 22 ms 21 ms 22 ms so-4-1-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81
    .151.248]
    5 78 ms 77 ms 81 ms 0.xe-6-1-1.XL3.LAX15.ALTER.NET [152.63.5.233]
    6 108 ms 108 ms 108 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    7 108 ms 108 ms 109 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    8 117 ms 117 ms 192 ms internap-gw.customer.alter.net [65.207.236.58]
    9 125 ms 118 ms 120 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    10 131 ms 125 ms 124 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * 118 ms * fr.playstartrekonline.eu [208.95.185.44]
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * 128 ms fr.playstartrekonline.eu [208.95.185.44]

    Trace complete.
  • evulbuddhaevulbuddha Member Posts: 4 Arc User
    edited January 2013
    They may not know what is wrong, but at least if there was someone here giving some sort of update as to what they have tried etc then it would give people some evidence that they are trying rather than us just guessing at what the issue may or may not be.

    My only thought is, is it not possible to role back to the previous version so that we can at least do something and then try again with this patch in a couple of days?
  • edited January 2013
    This content has been removed.
  • buzzoutbuzzout Member Posts: 119 Arc User
    edited January 2013
    They are as clueless as we are that's why. Heck they could've just linked us to a patch file we could install ourselves.

    But noooooooooooooooooo.


    Oh they know what the problem is alright. It's just taking a long time to find a fix that doesn't cost them any money.
  • arrenupussarrenupuss Member Posts: 6 Arc User
    edited January 2013
    From london with sky broadband


    C:\Users\>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 * * * Request timed out.
    3 61 ms 63 ms 63 ms ip-89-200-131-242.ov.easynet.net [89.200.131.242
    ]
    4 56 ms 63 ms 63 ms 027808ef.bb.sky.com [2.120.8.239]
    5 57 ms 58 ms 57 ms ae55.edge3.London2.Level3.net [212.187.201.57]
    6 * * 58 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]

    7 57 ms 56 ms 57 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
    8 59 ms 57 ms 66 ms ae-58-113.csw1.London1.Level3.net [4.69.153.122]

    9 56 ms 56 ms 56 ms ae-117-3503.edge3.London1.Level3.net [4.69.166.1
    38]
    10 58 ms 57 ms 57 ms te0-7-0-1.ccr21.lon01.atlas.cogentco.com [130.11
    7.15.241]
    11 57 ms 57 ms 58 ms te0-1-0-4.mpd21.lon13.atlas.cogentco.com [154.54
    .57.98]
    12 130 ms 131 ms 133 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.5
    4.1.93]
    13 133 ms 132 ms 134 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
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