test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Cryptic Launcher Autoupdate Problem

1…5253555758…102

Comments

  • mastameamastamea Member Posts: 1 Arc User
    edited January 2013
    C:\Users\Stiara>tracert launcher.startrekonline.com

    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 <1 ms <1 ms <1 ms easy.box [192.168.2.1]
    2 12 ms 10 ms 8 ms dslc-082-083-032-001.pools.arcor-ip.net [82.83.3
    2.1]
    3 8 ms 7 ms 7 ms 145.254.11.225
    4 15 ms 23 ms 24 ms 92.79.213.138
    5 12 ms 22 ms 12 ms xe-0-2-3-xcr1.amt.cw.net [208.173.212.1]
    6 12 ms 12 ms 12 ms te1-4.ccr01.ams05.atlas.cogentco.com [130.117.14
    .161]
    7 14 ms 14 ms 14 ms te0-5-0-1.ccr21.ams03.atlas.cogentco.com [154.54
    .72.42]
    8 27 ms 26 ms 27 ms te0-3-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
    .37.94]
    9 91 ms 92 ms 92 ms te0-4-0-2.ccr21.bos01.atlas.cogentco.com [154.54
    .44.197]
    10 109 ms 93 ms 92 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    11 * * * Zeit?berschreitung der Anforderung.
    12 * * * Zeit?berschreitung der Anforderung.
    13 * 92 ms * launcher.startrekonline.com [208.95.185.44]
    14 * * * Zeit?berschreitung der Anforderung.
    15 90 ms * * launcher.startrekonline.com [208.95.185.44]
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 92 ms * * launcher.startrekonline.com [208.95.185.44]
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.
  • borgx666borgx666 Member Posts: 127 Arc User
    edited January 2013
    sindrek wrote: »
    If his chest had been a cannon, he would have shot his heart upon it.

    Worf - Sir we must set the auto destruct
    Picard - you want to run away, you coward
    Crusher - JEAN LUC
    Worf - if you were any other man i would kill you where you stand
    Picard - get off my bridge
    Sto%20Final.png
  • thegman84thegman84 Member Posts: 2 Arc User
    edited January 2013
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Graeme>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 14 ms 18 ms 15 ms
    2 19 ms 15 ms 8 ms bagu-core-2a-ae3-1170.network.virginmedia.net [80.5.160.209]
    3 11 ms 16 ms 12 ms manc-bb-1d-ae10-0.network.virginmedia.net [80.5.161.241]
    4 11 ms 30 ms * brhm-bb-1c-ae9-0.network.virginmedia.net [62.253.174.129]
    5 21 ms 15 ms * nrth-bb-1c-et-400-0.network.virginmedia.net [62.253.174.226]
    6 18 ms 18 ms 24 ms nrth-bb-1a-ae3-0.network.virginmedia.net [62.253.174.105]
    7 13 ms 19 ms 15 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.105.159.30]
    8 36 ms 41 ms 38 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81]
    9 36 ms 46 ms 32 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.117.14.133]
    10 32 ms 37 ms 31 ms te0-3-0-2.mpd22.ams03.atlas.cogentco.com [154.54.39.185]
    11 41 ms 41 ms 42 ms te0-0-0-7.ccr22.lpl01.atlas.cogentco.com [154.54.37.106]
    12 116 ms 113 ms 107 ms te0-0-0-3.ccr22.bos01.atlas.cogentco.com [154.54.42.101]
    13 264 ms 215 ms 212 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    14 * 118 ms * 38.111.40.114
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * 121 ms * sitedown.startrekonline.com [208.95.185.44]
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * 115 ms sitedown.startrekonline.com [208.95.185.44]

    Trace complete.

    Hope this helps out.
    My youtube channelL: http://www.youtube.com/user/EnterTheGMan
  • mrbaconsahmrbaconsah Member Posts: 39 Arc User
    edited January 2013
    "a couple of times when trying the launcher i got a dns error. so this is a dns problem somewhere obviously."

    Chances are they've moved the server to a new IP away from the problem network. That means waiting for DNS update. * again just a guess.
  • jassejijasseji Member Posts: 0 Arc User
    edited January 2013
    tracert result from Czech Republic:

    traceroute to launcher.startrekonline.com (208.95.185.44), 64 hops max, 52 byte packets
    1 192.168.1.1 (192.168.1.1) 3.572 ms 0.837 ms 0.728 ms
    2 * * *
    3 ip-**-**-**-***.net.upcbroadband.cz (**.**.**.***) 11.955 ms 58.785 ms 11.745 ms
    4 84.116.220.237 (84.116.220.237) 14.495 ms 17.442 ms 15.649 ms
    5 84.116.221.37 (84.116.221.37) 19.668 ms 43.737 ms 33.699 ms
    6 cz-prg02a-ra2-xe-2-1-0.aorta.net (213.46.172.218) 14.959 ms
    84-116-130-230.aorta.net (84.116.130.230) 15.563 ms
    213.46.172.222 (213.46.172.222) 15.534 ms
    7 ge-0-1-0.prg11.ip4.tinet.net (77.67.90.25) 16.699 ms 15.789 ms 51.157 ms
    8 xe-1-2-0.bos11.ip4.tinet.net (89.149.183.13) 134.490 ms 140.450 ms 141.341 ms
    9 internap-gw.ip4.tinet.net (77.67.77.54) 121.551 ms 139.978 ms 137.482 ms
    10 border11.te7-1-bbnet1.bsn.pnap.net (63.251.128.41) 138.192 ms 122.471 ms 121.837 ms
    11 perfectworldent-4.border11.bsn.pnap.net (216.52.61.78) 132.666 ms 125.459 ms 126.139 ms
    12 * * *
    13 * * *
    14 * * *
    15 * * 208.95.185.44 (208.95.185.44) 124.757 ms
  • mayaguarmayaguar Member Posts: 2 Arc User
    edited January 2013
    5 Hours! LoOoL.

    What a shambles!
    [SIGPIC][/SIGPIC]
  • skydoc1skydoc1 Member Posts: 34 Arc User
    edited January 2013
    miguelister wrote: »
    Actually I am not single. Arrogance is thinking you are something more than you are. I know I am intelligent and quick witted, and don't have to prove it to the likes of you. And if you actually read my original post you could clearly see that my statement was clearly made for those who do not pay for the game. In fact I think even the children you refer to could even see that. That indeed shows your level of comprehension. Why don't you go start a riot or something since you seem to be in the mood for barbaric and petty bickering? Your lack of intelligence is showing... my professional advice is for you to shut up because I am sure many reading these posts are laughing at you. Good day sir...


    And they say that in the U.S you're respectful for veterans for providing your peace?

    Hmmm - sure you are! In Arduis Fidelis.
  • sindreksindrek Member Posts: 0 Arc User
    edited January 2013
    Captain's Log: Stardate 310075.37
    To my surprise and terror, I have entered some kind of temporal nexus in which I am unable to contact my ship or crew. As I gaze around, I can't help but feel some strange familiarity with my surroundings. As if I have been here before...
  • thebumblethebumble Member Posts: 2
    edited January 2013
    miguelister wrote: »
    Actually I am not single. Arrogance is thinking you are something more than you are. I know I am intelligent and quick witted, and don't have to prove it to the likes of you. And if you actually read my original post you could clearly see that my statement was clearly made for those who do not pay for the game. In fact I think even the children you refer to could even see that. That indeed shows your level of comprehension. Why don't you go start a riot or something since you seem to be in the mood for barbaric and petty bickering? Your lack of intelligence is showing... my professional advice is for you to shut up because I am sure many reading these posts are laughing at you. Good day sir...

    I dunno, I'm still laughing at...
    Three pages long and chewable...

    I think the Brit has a better rhythm to his insults...
  • daskippadaskippa Member Posts: 0 Arc User
    edited January 2013
    sindrek wrote: »
    Captain's Log: Stardate 310075.37
    To my surprise and terror, I have entered some kind of temporal nexus in which I am unable to contact my ship or crew. As I gaze around, I can't help but feel some strange familiarity with my surroundings. As if I have been here before...

    It was the tholians fault
  • x0y1x0y1 Member Posts: 29 Arc User
    edited January 2013
    Germany, via cable:


    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30 Abschnitte:

    1 <1 ms <1 ms <1 ms router.home [192.168.2.1]
    2 6 ms 5 ms 7 ms *****.superkabel.de [*****]
    3 11 ms 10 ms 8 ms 83-169-156-254.static.superkabel.de [83.169.156.254]
    4 12 ms 29 ms 12 ms 88-134-196-30-dynip.superkabel.de [88.134.196.30]
    5 19 ms 23 ms 24 ms 88-134-201-22-dynip.superkabel.de [88.134.201.22]
    6 15 ms 15 ms 16 ms 88-134-201-1-dynip.superkabel.de [88.134.201.1]
    7 15 ms 16 ms 16 ms bei-b2-link.telia.net [213.248.88.237]
    8 36 ms 42 ms 34 ms ffm-bb2-link.telia.net [80.91.254.228]
    9 34 ms 33 ms 56 ms ffm-b12-link.telia.net [80.91.246.105]
    10 45 ms 46 ms 47 ms bundle-ether100.ccr22.fra03.atlas.cogentco.com [130.117.14.89]
    11 34 ms 35 ms 34 ms te0-4-0-2.ccr22.ams03.atlas.cogentco.com [154.54.39.197]
    12 49 ms 48 ms 47 ms te0-4-0-7.ccr22.lpl01.atlas.cogentco.com [154.54.58.70]
    13 118 ms 117 ms 118 ms te0-5-0-3.ccr22.bos01.atlas.cogentco.com [154.54.44.189]
    14 123 ms 123 ms 123 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.
    Foundry campaign Brunnen des Lichts (German)
    Part 1: NW-DMFKR9RPL http://nw-forum.perfectworld.com/showthread.php?427711-Brunnen-des-Lichts-Teil-1
    Part 2: NW-DLBTN8W28 http://nw-forum.perfectworld.com/showthread.php?444281-Brunnen-des-Lichts-Teil-2


    Icewind Dale campaign Osthafen sehen & sterben (German)
    NW-DMC3IOWAE http://nw-forum.perfectworld.com/showthread.php?477201-Osthafen-sehen-amp-sterben
  • hairlessmonkey25hairlessmonkey25 Member Posts: 2 Arc User
    edited January 2013
    Michigan here, no connection to the patching servers either. Here is my tracert:

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 9 ms 9 ms 9 ms dtr02bgrpmi-tge-0-1-1-3.bgrp.mi.charter.com [96.34.34.162]
    4 9 ms 9 ms 9 ms dtr02rcfrmi-tge-0-0-1-0.rcfr.mi.charter.com [96.34.34.192]
    5 18 ms 11 ms 11 ms crr01aldlmi-tge-0-6-0-7.aldl.mi.charter.com [96.34.34.92]
    6 10 ms 23 ms 23 ms bbr01aldlmi-bue-1.aldl.mi.charter.com [96.34.2.8]
    7 22 ms 23 ms 23 ms bbr01chcgil-bue-4.chcg.il.charter.com [96.34.0.99]
    8 26 ms 23 ms 23 ms bbr02chcgil-bue-6.chcg.il.charter.com [96.34.0.67]
    9 17 ms 16 ms 22 ms te0-2-0-0.ccr21.ord03.atlas.cogentco.com [38.122.180.81]
    10 16 ms 16 ms 15 ms te0-4-0-0.mpd21.ord01.atlas.cogentco.com [154.54.41.53]
    11 39 ms 39 ms 39 ms te0-2-0-2.ccr21.bos01.atlas.cogentco.com [154.54.43.178]
    12 39 ms 39 ms 39 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    13 51 ms * * 38.111.40.114
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 40 ms * * www.playstartrekonline.fr [208.95.185.44]
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 41 ms * * www.playstartrekonline.fr [208.95.185.44]
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • pete1423pete1423 Member Posts: 1 Arc User
    edited January 2013
    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 21 ms 8 ms 7 ms cpc10-stav13-2-0-gw.17-3.cable.virginmedia.com [
    personal I.P number]
    2 15 ms 15 ms 13 ms aztw-core-2b-ae7-712.network.virginmedia.net [80
    .1.244.217]
    3 14 ms 18 ms 16 ms brhm-bb-1c-ae13-0.network.virginmedia.net [80.1.
    240.177]
    4 18 ms 15 ms 23 ms nrth-bb-1c-et-400-0.network.virginmedia.net [62.
    253.174.226]
    5 20 ms 18 ms 15 ms nrth-bb-1a-ae3-0.network.virginmedia.net [62.253
    .174.105]
    6 18 ms 17 ms 15 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
    5.159.30]
    7 38 ms 36 ms 35 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
    185.81]
    8 32 ms 35 ms 37 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.11
    7.14.133]
    9 35 ms 38 ms 36 ms te0-3-0-2.mpd22.ams03.atlas.cogentco.com [154.54
    .39.185]
    10 46 ms 40 ms 43 ms te0-0-0-7.ccr22.lpl01.atlas.cogentco.com [154.54
    .37.106]
    11 108 ms 108 ms 108 ms te0-4-0-2.ccr22.bos01.atlas.cogentco.com [154.54
    .44.185]
    12 105 ms 104 ms 104 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 120 ms * * 208.95.185.41
    20 * 113 ms * 208.95.185.41
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * 115 ms 208.95.185.41

    Trace complete.
  • vens1o1vens1o1 Member Posts: 7 Arc User
    edited January 2013
    mayaguar wrote: »
    5 Hours! LoOoL.

    What a shambles!


    Yes, it doesnt look too good :confused:
  • clintonseaforthclintonseaforth Member Posts: 15 Arc User
    edited January 2013
    Trace to the launcher.startrekonline.com
    1 9 ms 8 ms 8 ms 7.23.24.1
    2 11 ms 10 ms 10 ms 67.231.220.245
    3 9 ms 9 ms 11 ms 69.63.250.49
    4 11 ms 12 ms 21 ms 24.156.157.57
    5 25 ms 41 ms 32 ms 69.63.248.93
    6 * * * Request timed out.
    7 34 ms 25 ms 34 ms te0-3-0-5.mpd21.jfk02.atlas.cogentco.com [154.54
    .26.61]
    8 29 ms 30 ms 39 ms te0-1-0-2.ccr21.bos01.atlas.cogentco.com [154.54
    .44.6]
    9 31 ms 37 ms 31 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * *

    Trace to patchserver.crypticstudios.com
    1 7 ms 7 ms 7 ms 7.23.24.1
    2 13 ms 10 ms 10 ms 66.185.89.109
    3 9 ms 11 ms 10 ms 69.63.250.49
    4 18 ms 10 ms 11 ms 24.156.157.57
    5 25 ms 24 ms 25 ms 24.156.146.166
    6 * * * Request timed out.
    7 24 ms 28 ms 24 ms te0-6-0-4.mpd21.jfk02.atlas.coge
    .46.249]
    8 31 ms 30 ms 31 ms te0-3-0-2.ccr21.bos01.atlas.coge
    .44.14]
    9 155 ms 210 ms 210 ms te3-4.ccr01.bos06.atlas.cogentco
    134]
    10 39 ms 40 ms * 38.111.40.114
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * *


    I am located in Toronto Ontario, and am using Google, Verizon, and Amazon DNS servers (1,2,3) in my Cisco router. (Not sure if that info will help, but it is what it is.)
  • animusarcusanimusarcus Member Posts: 0 Arc User
    edited January 2013
    vnm51 wrote: »
    "Personaly id say 800 crystals so we can get what we want from the lobi store "
    What do you want to buy I wonder...:rolleyes:
    Jem?Hadar Dreadnought Carrier already have the tholian recluse carrier :)
    Kind of a carrier fan.
    "Good" and "Evil" are purely subjective concepts, given credence only by the prevailing opinion of the masses
  • harveycloneharveyclone Member Posts: 74 Arc User
    edited January 2013
    State of the Game 2013
    Can't play AAAAAAHHHHHHHHHHHH
  • punktribblepunktribble Member Posts: 142 Arc User
    edited January 2013
    daskippa wrote: »
    It was the tholians fault

    nah I blame the Temporal Cold War
  • thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited January 2013
    PEOPLE STOP FEEDING THE TROLL.

    Anyways from the tracert's I'm seeing here no one can reach 38.111.40.114 anymore which tells me that it's truly down.

    We'll see if that means they are trying to fix it.
    [SIGPIC][/SIGPIC]
    #2311#2700#2316#2500
  • m0ralesm0rales Member Posts: 11 Arc User
    edited January 2013
    I can see some progress..my launcher has been loading for over 15 minutes now and no error messages...if this ain't progress I don't know what is.
  • fumaninkfumanink Member Posts: 16 Arc User
    edited January 2013
    Two specks of dust on a Winchester disk
    No use to hope you missed them
    That's the way computing goes--
    CRASH! goes the system.

    Go exchange the circuit boards
    Try and use your wisdom
    No way will you catch that bug--
    CRASH! goes the system.

    Our pride and joy has features galore
    It takes a day to list them
    And none of them can be used any more--
    CRASH! goes the system.
    They used to say if an infinite number of chimps typed we would get the works of Shakespeare, the internet has proved this is NOT the case...
  • captaincook12captaincook12 Member Posts: 1 Arc User
    edited January 2013
    Here's my tracert, for whatever its worth to you.

    C:\Users\Grendel>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 11 ms 26 ms 19 ms 10.252.80.1
    3 9 ms 14 ms 9 ms crr02asfdct-tge-0-6-0-2.asfd.ct.charter.com [96.34.84.188]
    4 12 ms 11 ms 9 ms crr01asfdct-tge-0-0-0-3.asfd.ct.charter.com [96.34.80.140]
    5 14 ms 20 ms 12 ms crr03oxfrma-tge-0-4-0-0.oxfr.ma.charter.com [96.34.81.54]
    6 22 ms 27 ms 31 ms bbr01oxfrma-bue-1.oxfr.ma.charter.com [96.34.2.12]
    7 14 ms 11 ms 16 ms bbr02oxfrma-tge-0-0-0-2.oxfr.ma.charter.com [96.34.0.51]
    8 38 ms 35 ms 23 ms bbr02ashbva-bue-2.ashb.va.charter.com [96.34.0.48]
    9 40 ms 47 ms 39 ms te0-7-0-17.mpd22.iad02.atlas.cogentco.com [38.122.62.21]
    10 47 ms 40 ms 40 ms te0-4-0-5.mpd22.dca01.atlas.cogentco.com [154.54.41.253]
    11 45 ms 45 ms 47 ms te0-3-0-3.mpd22.jfk02.atlas.cogentco.com [154.54.5.74]
    12 56 ms 52 ms 54 ms te0-5-0-7.ccr21.bos01.atlas.cogentco.com [154.54.47.237]
    13 344 ms 206 ms 223 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    14 27 ms * * 38.111.40.114
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    It's dead after 38.111.40.114

    -Thanks,

    Captain James Cook
  • nyxadrillnyxadrill Member Posts: 1,242 Arc User
    edited January 2013
    And now the vote from our UK judge...

    lol sorry couldnt resist.

    Heres a tracert from a very wet and windy East Midlands....

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\john>tracert launcher.startrekonline.com
    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:
    1 3 ms 3 ms 3 ms 192.168.0.1
    2 26 ms 32 ms 25 ms 5e0fcbfe.bb.sky.com [94.15.203.254]
    3 26 ms 29 ms 25 ms 10.245.180.209
    4 30 ms 32 ms 31 ms te0-6-0-0.er10.thlon.ov.easynet.net [89.200.134.
    211]
    5 29 ms 28 ms 30 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
    45]
    6 27 ms 29 ms 29 ms te2-4.ccr01.lon02.atlas.cogentco.com [130.117.14
    .249]
    7 28 ms 28 ms 30 ms te7-2.ccr01.lon02.atlas.cogentco.com [130.117.50
    .138]
    8 29 ms 29 ms 30 ms te0-0-0-4.ccr22.lon13.atlas.cogentco.com [154.54
    .57.173]
    9 101 ms 101 ms 29 ms te0-0-0-4.ccr22.lon13.atlas.cogentco.com [154.54
    .57.173]
    10 100 ms 106 ms 101 ms te0-1-0-4.ccr22.bos01.atlas.cogentco.com [130.11
    7.0.185]
    11 * * * Request timed out.
    12 * 111 ms * 38.111.40.114
    13 * 103 ms * launcher.startrekonline.com [208.95.185.44]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.
    Trace complete.

    Like everyone else it seems to be a routing issue from the Cogent cloud.

    Jeez this means I have to actually go do my ironing!!!! oh the humanity!......... :P
    server_hamster6.png
  • [Deleted User][Deleted User] Posts: 0 Arc User
    edited January 2013
    The trick with the iPhone is really working but you can not go back to your broadband again, i'm in the game but i can play only with a 3G connection!

    ...at least, a solution!
  • thebumblethebumble Member Posts: 2
    edited January 2013
    fumanink wrote: »
    Two specks of dust on a Winchester disk
    No use to hope you missed them
    That's the way computing goes--
    CRASH! goes the system.

    Go exchange the circuit boards
    Try and use your wisdom
    No way will you catch that bug--
    CRASH! goes the system.

    Our pride and joy has features galore
    It takes a day to list them
    And none of them can be used any more--
    CRASH! goes the system.

    Sung to pop goes the weasel..XD
  • milesllewellynmilesllewellyn Member Posts: 56 Arc User
    edited January 2013
    thisisoverlord wrote: »
    PEOPLE STOP FEEDING THE TROLL.

    Anyways from the tracert's I'm seeing here no one can reach 38.111.40.114 anymore which tells me that it's truly down.

    We'll see if that means they are trying to fix it.

    I still get as far as 38.111.40.141 than 14 timeouts and can't get to the cryptic servers.
  • abagarlasabagarlas Member Posts: 2 Arc User
    edited January 2013
    Here is my results, both ran to "patchserver" and "launcher".

    Patch server results:

    Rilevazione instradamento verso patchserver.crypticstudios.com [208.95.185.41]
    su un massimo di 30 punti di passaggio:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 28 ms 27 ms 27 ms 192.168.100.1
    3 28 ms 27 ms 27 ms host33-25-static.43-88-b.business.telecomitalia.it [88.43.25.33]
    4 28 ms 27 ms 28 ms r-al21-vl11.opb.interbusiness.it [217.141.104.200]
    5 33 ms 36 ms 34 ms 172.17.4.181
    6 33 ms 35 ms 36 ms 172.17.10.89
    7 37 ms 37 ms 35 ms pos1-14-0-0.milano26.mil.seabone.net [195.22.192.65]
    8 52 ms 68 ms 53 ms xe-9-0-2.franco31.fra.seabone.net [89.221.34.22]
    9 51 ms 50 ms 51 ms te0-7-0-7.ccr22.fra03.atlas.cogentco.com [130.117.15.93]
    10 55 ms 55 ms 54 ms te0-0-0-2.ccr22.ams03.atlas.cogentco.com [130.117.3.89]
    11 63 ms 63 ms 64 ms te0-5-0-7.ccr22.lpl01.atlas.cogentco.com [130.117.50.85]
    12 129 ms 127 ms 126 ms te0-1-0-3.ccr22.bos01.atlas.cogentco.com [154.54.42.105]
    13 128 ms 127 ms 127 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    14 * * * Richiesta scaduta.
    15 * * * Richiesta scaduta.
    16 * * * Richiesta scaduta.
    17 * * * Richiesta scaduta.
    18 * * * Richiesta scaduta.
    19 * * * Richiesta scaduta.
    20 * * * Richiesta scaduta.
    21 * * * Richiesta scaduta.
    22 * * * Richiesta scaduta.
    23 * * * Richiesta scaduta.
    24 * * * Richiesta scaduta.
    25 * * * Richiesta scaduta.
    26 * * * Richiesta scaduta.
    27 * * * Richiesta scaduta.
    28 * * * Richiesta scaduta.
    29 * * * Richiesta scaduta.
    30 * * * Richiesta scaduta.

    Rilevazione completata.



    Launcher results:

    Rilevazione instradamento verso launcher.startrekonline.com [208.95.185.44]
    su un massimo di 30 punti di passaggio:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 28 ms 27 ms 27 ms 192.168.100.1
    3 27 ms 28 ms 27 ms host1-25-static.43-88-b.business.telecomitalia.it [88.43.25.1]
    4 28 ms 28 ms 28 ms r-al22-vl2.opb.interbusiness.it [217.141.104.138]
    5 33 ms 32 ms 35 ms 172.17.4.185
    6 34 ms 35 ms 31 ms 172.17.10.73
    7 32 ms 36 ms 35 ms pos1-10-0-0.milano50.mil.seabone.net [93.186.128.101]
    8 59 ms 55 ms 55 ms xe-9-3-1.franco31.fra.seabone.net [89.221.34.34]
    9 64 ms 63 ms 63 ms te0-7-0-2.mpd22.fra03.atlas.cogentco.com [130.117.14.101]
    10 67 ms 66 ms 66 ms te0-3-0-2.mpd22.ams03.atlas.cogentco.com [154.54.39.185]
    11 74 ms 75 ms 75 ms te0-1-0-2.ccr22.lpl01.atlas.cogentco.com [154.54.37.110]
    12 139 ms 140 ms 140 ms te0-4-0-2.ccr22.bos01.atlas.cogentco.com [154.54.44.185]
    13 137 ms 137 ms 137 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    14 * * * Richiesta scaduta.
    15 * * * Richiesta scaduta.
    16 * * * Richiesta scaduta.
    17 * * * Richiesta scaduta.
    18 * * * Richiesta scaduta.
    19 * * * Richiesta scaduta.
    20 * * * Richiesta scaduta.
    21 * * * Richiesta scaduta.
    22 * * * Richiesta scaduta.
    23 * * * Richiesta scaduta.
    24 * * * Richiesta scaduta.
    25 * * * Richiesta scaduta.
    26 * * * Richiesta scaduta.
    27 * * * Richiesta scaduta.
    28 * * * Richiesta scaduta.
    29 * * * Richiesta scaduta.
    30 * * * Richiesta scaduta.

    Rilevazione completata.

    I hope that it helps to fix the issue :)
  • daskippadaskippa Member Posts: 0 Arc User
    edited January 2013
    ganellon111 wrote: »
    The trick with the iPhone is really working but you can not go back to your broadband again, i'm in the game but i can play only with a 3G connection!

    ...at least, a solution!

    Turn of automatic pathing in luancher oprtions that should fix it for ya and let you use you BBand once in client
  • thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited January 2013
    Plug and Pray....

    http://www.youtube.com/watch?v=_oUp_JjPJok
    [SIGPIC][/SIGPIC]
    #2311#2700#2316#2500
  • haravikkharavikk Member Posts: 278
    edited January 2013
    I'm having the same problem now; I didn't get STO from Steam, and the problem only started today with the recent update. Every time I open STO the launcher update window appears and fails to connect.

    I had it succeed a little while earlier but when the main launcher window came up it wouldn't display anything (it just said loading and never got any further).

    Is there anywhere that the latest launcher version can be downloaded to install manually? We've had a lot of patches recently and on seemingly random days and yet they seem to be making the game less stable rather than more-so, as I had trouble with the launcher after the last patch as well (the one that added the Dominion lock-box stuff).


    And despite being told to contact technical support, I still can't thanks to the fact that the damned support pages won't load! In a game that practically forces you to login on daily it's doing a very good job of making that as hard as possible to actually do?
    ____________________
    Game Balance - Ship Size and Wingmates
Sign In or Register to comment.