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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Cryptic Launcher Autoupdate Problem

1…5152545657…102

Comments

  • borgx666borgx666 Member Posts: 127 Arc User
    edited January 2013
    vens1o1 wrote: »
    Not being able to play STO is becoming hard on my mental stability. I enjoyed playing the length of what seemed like 5 hours last night. Please halp me be able to play game again. ~love and wishes in religious surprise from Earth~ Kassumaei.:P

    same here, i played all Sunday Afternoon without a glitch now i cant even get the launcher to run :( im missing my Trek fix :(
    Sto%20Final.png
  • agathanggelouagathanggelou Member Posts: 13 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 118 ms 62 ms 56 ms myrouter.home [192.168.0.1]
    2 146 ms 105 ms 105 ms 02da793e.bb.sky.com [2.218.121.62]
    3 * * * Request timed out.
    4 79 ms 93 ms 111 ms 84.38.37.22
    5 89 ms 92 ms 89 ms 89.200.134.221
    6 118 ms 90 ms 88 ms 83.231.221.45
    7 105 ms 122 ms 124 ms 130.117.14.173
    8 109 ms 114 ms 119 ms 130.117.50.138
    9 110 ms 125 ms 123 ms 154.54.74.58
    10 183 ms 103 ms 109 ms 154.54.74.58
    11 315 ms 177 ms 157 ms te0-0-0-4.ccr22.bos01.atlas.cogentco.com [130.11
    7.0.46]
    12 101 ms 102 ms 101 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 100 ms * * www.playstartrek.fr [208.95.185.44]
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>
  • dethblazer1dethblazer1 Member Posts: 0 Arc User
    edited January 2013
    I think we don't need no more coding files now its all about the waiting game :mad:
  • hagar3hagar3 Member Posts: 145 Arc User
    edited January 2013
    the reason there is a problem is that the patch server has had a nervous breakdown and is gibbering in a corner. The devs at perfectworld/cryptic are trying to coax it back out and as soon as they do normal service will be resumed lol
    In case no one can hear you...scream
  • enduremanure1enduremanure1 Member Posts: 12 Arc User
    edited January 2013
    I was able to circumvent the problem by using my universitiy's VPN. yay :).
  • vens1o1vens1o1 Member Posts: 7 Arc User
    edited January 2013
    I wonder if the game is permenantly destroyed now ? ( Y_Y )
  • thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited January 2013
    Looks like they took down the offending server

    I can no longer reach 38.111.40.114 from my location.
    [SIGPIC][/SIGPIC]
    #2311#2700#2316#2500
  • willow6912willow6912 Member Posts: 0 Arc User
    edited January 2013
    So this is still not working?

    noice


    any update on when or if this will get fixed?
  • averyddaverydd Member Posts: 74 Arc User
    edited January 2013
    I did the iphone hotspot trick and worked fine, nightmare getting in but good now
    [SIGPIC][/SIGPIC]

    Original Join Date May 2009 - Real 1000 Day Veteran
  • steven74205steven74205 Member Posts: 56 Arc User
    edited January 2013
    lethaldose33 wrote: »
    "And I will make them pay for what they have done!!!!"

    We?ve made too many compromises already. Too many retreats.
    They invade our bank accounts, and we fall back.
    They shut down entire servers, and we fall back.
    Not again!
    The line must be drawn HERE! This far, no further!
    And I will make them refund what I?ve paid!
  • animusarcusanimusarcus Member Posts: 0 Arc User
    edited January 2013
    minadvisor2010 wrote: »
    A temporal science ship would do, but a heavy escort seems to be better :rolleyes:, because I have a temporal destroyer.
    Personaly id say 800 crystals so we can get what we want from the lobi store :)
    "Good" and "Evil" are purely subjective concepts, given credence only by the prevailing opinion of the masses
  • punktribblepunktribble Member Posts: 142 Arc User
    edited January 2013
    I'm telling ya, someone tripped over the mainframe plug and yanked it from the wall........the simple solution might be the answer
  • packetbomberpacketbomber Member Posts: 6 Arc User
    edited January 2013
    Google DNS isn't resolving the patch server. OpenDNS is though. Any idea why?
    Yours Truly,
    @weatherkid
    Reddit: hyp3rdriv3
    Have a great day!
  • lethaldose33lethaldose33 Member Posts: 0 Arc User
    edited January 2013
    i quoted wrong... :(
  • thisisoverlordthisisoverlord Member Posts: 949 Arc User
    edited January 2013
    animusarcus wrote: »
    Personaly id say 800 crystals so we can get what we want from the lobi store :)

    Nice but they want to bleed us dry so no chance there.
    [SIGPIC][/SIGPIC]
    #2311#2700#2316#2500
  • charliescot25charliescot25 Member Posts: 269 Arc User
    edited January 2013
    Still having this same issue. Can't get into the launcher, can't access the website on chrome which is bs!

    :(
    [SIGPIC]USSDundee_zpsfcfe716b.jpg[/SIGPIC]
  • kesxexkesxex Member Posts: 8 Arc User
    edited January 2013
    Time traveller from the 29th century re-configured the router so that something does not explode in the 29th century because we play STO in the 21st.
  • caillcruachcaillcruach Member Posts: 4 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\David>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 10 ms 10 ms 7 ms cpc17-clyd4-2-0-gw.14-1.cable.virginmedia.com [8
    0.5.152.1]
    2 16 ms 7 ms 15 ms renf-core-2a-ae4-2478.network.virginmedia.net [8
    2.23.161.77]
    3 14 ms 16 ms 22 ms manc-bb-1c-ae13-0.network.virginmedia.net [62.25
    3.174.37]
    4 12 ms 19 ms 11 ms manc-bb-1b-ae6-0.network.virginmedia.net [213.10
    5.159.89]
    5 25 ms 19 ms 20 ms popl-bb-1a-as4-0.network.virginmedia.net [212.43
    .162.85]
    6 21 ms 19 ms 18 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
    5.159.2]
    7 29 ms 43 ms 29 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
    .175.6]
    8 29 ms 35 ms 42 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
    17.15.5]
    9 48 ms 39 ms 29 ms te0-0-0-7.ccr22.ams03.atlas.cogentco.com [130.11
    7.2.65]
    10 42 ms 35 ms 33 ms te0-4-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
    .58.62]
    11 98 ms 100 ms 101 ms te0-3-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.229]
    12 98 ms 106 ms 97 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\David>
  • grorn202grorn202 Member Posts: 3 Arc User
    edited January 2013
    dethblazer1 wrote: »
    I think we don't need no more coding files now its all about the waiting game :mad:

    Waiting game eh? Ok, I've nothing better to do. Where do I go to register an account for that? Is it f2p??
  • dawnravangerdawnravanger Member Posts: 2 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.0.1
    2 25 ms 11 ms 11 ms cpc5-pmth9-2-0-gw.6-1.cable.virginmedia.com [82.
    26.108.1]
    3 9 ms 23 ms 15 ms cosh-core-1a-ae1-2180.network.virginmedia.net [8
    0.3.163.25]
    4 14 ms 16 ms 15 ms winn-bb-1a-ae2-0.network.virginmedia.net [212.43
    .163.209]
    5 31 ms 12 ms 24 ms winn-bb-1b-ae0-0.network.virginmedia.net [213.10
    5.172.162]
    6 38 ms 16 ms 33 ms popl-bb-1a-ae1-0.network.virginmedia.net [62.253
    .185.201]
    7 44 ms 17 ms 42 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
    5.159.2]
    8 28 ms 23 ms 23 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
    .175.6]
    9 24 ms 23 ms 22 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
    17.15.5]
    10 27 ms 26 ms 23 ms te0-2-0-3.mpd22.ams03.atlas.cogentco.com [154.54
    .36.133]
    11 33 ms 31 ms 31 ms te0-1-0-7.ccr21.lpl01.atlas.cogentco.com [154.54
    .37.82]
    12 119 ms 96 ms 98 ms te0-3-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.229]
    13 96 ms 105 ms 94 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 *

    ............................................................................................
    contacting nettest server..
    Local IP: 82.26.109.8
    Ping: 107.2 msec
    Port: 80: 268 KB/sec 9 KB/sec 282 KB/sec 500
    Port: 80: 187 KB/sec 7 KB/sec 198 KB/sec 500
    Port: 443: 122 KB/sec 4 KB/sec 129 KB/sec 500
    Port: 443: 123 KB/sec 4 KB/sec 130 KB/sec 500
    Port: 7255: 316 KB/sec 12 KB/sec 335 KB/sec 500
    Port: 7255: 318 KB/sec 12 KB/sec 336 KB/sec 500
    Port: 7003: 130 KB/sec 4 KB/sec 137 KB/sec 500
    Port: 7003: 107 KB/sec 4 KB/sec 114 KB/sec 500
    Port: 7202: 107 KB/sec 4 KB/sec 113 KB/sec 500
    Port: 7202: 153 KB/sec 6 KB/sec 162 KB/sec 500
    Port: 7499: 273 KB/sec 8 KB/sec 289 KB/sec 500
    Port: 7499: 262 KB/sec 10 KB/sec 279 KB/sec 500
    Port: 80: 338 KB/sec 12 KB/sec 356 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
    .............................................Hope it helps
  • hagar3hagar3 Member Posts: 145 Arc User
    edited January 2013
    a couple of times when trying the launcher i got a dns error. so this is a dns problem somewhere obviously.
    In case no one can hear you...scream
  • thextremev3thextremev3 Member Posts: 16 Arc User
    edited January 2013
    thisisoverlord wrote: »
    Looks like they took down the offending server

    I can no longer reach 38.111.40.114 from my location.

    good to know. :)
  • michel312michel312 Member Posts: 4 Arc User
    edited January 2013
    Here are my results:

    First attempt:

    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 1 ms 1 ms 1 ms 192.168.2.1
    2 18 ms 18 ms 18 ms 217.0.119.11
    3 20 ms 22 ms 21 ms 87.190.164.134
    4 31 ms 31 ms 30 ms f-ed6-i.F.DE.NET.DTAG.DE [62.156.131.242]
    5 33 ms 31 ms 31 ms te0-7-0-1.ccr21.fra03.atlas.cogentco.com [130.117.14.149]
    6 36 ms 38 ms 38 ms te0-2-0-2.ccr21.ams03.atlas.cogentco.com [130.117.1.162]
    7 62 ms 60 ms 61 ms te0-3-0-7.ccr21.lpl01.atlas.cogentco.com [154.54.37.98]
    8 120 ms 120 ms 119 ms te0-7-0-9.ccr21.bos01.atlas.cogentco.com [154.54.85.209]
    9 120 ms 119 ms 119 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
    10 * * * Zeit?berschreitung der Anforderung.
    11 * * 121 ms playstartrekonline.com [208.95.185.44]

    Ablaufverfolgung beendet.


    Second attempt:

    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 1 ms 1 ms 1 ms 192.168.2.1
    2 18 ms 18 ms 18 ms 217.0.119.11
    3 19 ms 19 ms 19 ms 87.190.164.134
    4 30 ms 31 ms 31 ms f-ed6-i.F.DE.NET.DTAG.DE [62.156.131.242]
    5 32 ms 31 ms 31 ms te0-7-0-1.ccr21.fra03.atlas.cogentco.com [130.117.14.149]
    6 38 ms 38 ms 37 ms te0-3-0-2.ccr21.ams03.atlas.cogentco.com [154.54.39.177]
    7 62 ms 61 ms 62 ms te0-3-0-7.ccr21.lpl01.atlas.cogentco.com [154.54.37.98]
    8 119 ms 120 ms 119 ms te0-7-0-9.ccr21.bos01.atlas.cogentco.com [154.54.85.209]
    9 119 ms 119 ms 119 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
    10 * * * Zeit?berschreitung der Anforderung.
    11 * * * Zeit?berschreitung der Anforderung.
    12 * * * Zeit?berschreitung der Anforderung.
    13 119 ms * * playstartrekonline.com [208.95.185.44]
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.
  • miguelistermiguelister Member Posts: 10 Arc User
    edited January 2013
    steven74205 wrote: »
    As I'm British, I don't need a document telling me what I can say. But, by your standards, I can tell you to shut up.
    Arrogance. Truly inspiring. I'm sure you're single, since no woman would possibly want you. (And thanks to the First Amendment of YOUR Constitution, I can say that).
    You said your statement was made largely for those who do NOT pay for the game. Really? How were people supposed to know that? Oh, yes. Telepathy. Because your mind is like those books for children. Three pages long and chewable.
    Don't you just love the right to free speech?

    Actually I am not single. Arrogance is thinking you are something more than you are. I know I am intelligent and quick witted, and don't have to prove it to the likes of you. And if you actually read my original post you could clearly see that my statement was clearly made for those who do not pay for the game. In fact I think even the children you refer to could even see that. That indeed shows your level of comprehension. Why don't you go start a riot or something since you seem to be in the mood for barbaric and petty bickering? Your lack of intelligence is showing... my professional advice is for you to shut up because I am sure many reading these posts are laughing at you. Good day sir...
  • johngazmanjohngazman Member Posts: 2,826 Arc User
    edited January 2013
    animusarcus wrote: »
    Personaly id say 800 crystals so we can get what we want from the lobi store :)

    Cryptic?

    Compensation?

    Aha. Ahahah. AHAHA.

    But seriously. They attempted to blame this on us. That should tell you all you need to know about Cryptic and their policy on compensation.
    You're just a machine. And machines can be broken.
    StarTrekFirstContactBorgBattleonetumblr_lln3v6QoT31qzrtqe.gif
  • seabee22ndseabee22nd Member Posts: 54 Arc User
    edited January 2013
    i have run all the recommended test that you have posted and all my values are with in recommended values i will say however, that i live in texas and i have a fleet mate that lives in oklahoma not more than 3-4 hours away and he was able to log in. the only difference is is that his launcher is thru perfect world and my launcher is thru cryptic. hope this helps you pin point the issue.
  • vnm51vnm51 Member Posts: 38 Arc User
    edited January 2013
    "Personaly id say 800 crystals so we can get what we want from the lobi store "
    What do you want to buy I wonder...:rolleyes:
  • dethblazer1dethblazer1 Member Posts: 0 Arc User
    edited January 2013
    hagar3 wrote: »
    the reason there is a problem is that the patch server has had a nervous breakdown and is gibbering in a corner. The devs at perfectworld/cryptic are trying to coax it back out and as soon as they do normal service will be resumed lol

    heard that bullS**t before on all mmo iuuse games lol I'll say wont be back for a other 12 hours
  • zippytimezippytime Member Posts: 10 Arc User
    edited January 2013
    Does anyone here play Halo on the Xbox? I remember some of my US friends saying half of them could not log onto halo when it first started, as the server had crashed and logged the isp address of them people on it at the time, so them players were unable to play on xbox live until it was fixed.....either that or the same problem was with PSU2, i forget what one it was.
  • daskippadaskippa Member Posts: 0 Arc User
    edited January 2013
    vnm51 wrote: »
    "Personaly id say 800 crystals so we can get what we want from the lobi store "
    What do you want to buy I wonder...:rolleyes:

    I need a clue
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