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What to do if you get stuck

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Zeuxidemus wrote:
    Yeah i'm stuck now cannot transfer to new map... wtf bs is this its been over 8 hours now and still no response from a GM.

    I had to wait many weeks to get help. And it wasn't through the GM ticket system I got the help either.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    i am using my toon that i have had and been working with for about 400-450 days, and now im stuck in gamma orinios... i have tried all the little tricks i found on here and i get nothing but couldnt transfer character and then i get to go to the logon screen, how nice... i am not just going to abandon my toon, cause i have manythings i cant get with my other toon due to season 5 locks(mainly i am not giving up my exploration cruiser refit) i cant just shell out money to rebuy things because that is how cryptic has decided to have there buisness model. how can i get help? there seems to be no one who works at cryptic that has any power to fix anything or even look at the problems people have... what if all of the PAYING subscribers didnt have time to pay the company? or didnt have time to pay any attention to cryptic at all? would they care then? i and most other people on here belive they still wouldnt care... you need us when we have money, but after we pay, then we dont exsist to you. i am sick of being ignored. i just want to play the game and not be cheated out of half of the things that are in the game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Actually, my KDF character is blocked in Orellius sector from 20 H, can't warp or join pvp, pve, can't transwarp or beam into mish system, i have obviously alredy tried all technicalities like logging exit, cleaning cache etc etc

    i get logged off every time i try to warp, i get automated message: couldn't transfer character.

    my FED char works just fine.

    I created a ticket, sent GM help but no answer yet, no replies from support either yet
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    M658M wrote:
    Actually, my KDF character is blocked in Orellius sector from 20 H, can't warp or join pvp, pve, can't transwarp or beam into mish system, i have obviously alredy tried all technicalities like logging exit, cleaning cache etc etc

    i get logged off every time i try to warp, i get automated message: couldn't transfer character.

    my FED char works just fine.

    I created a ticket, sent GM help but no answer yet, no replies from support either yet


    After today maintenance seems all is fixed, thanks.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I've run in to a very sticky situation. I just patched the game, launch it like normal, and then... It sticks on the start up loading screen. Can't select a character, can't log out, can't do anything... Except that is hard restart my computer which is a very bad thing to have to do, or wait for the ability to get in to task manager. Any ideas on how to deal with this?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2012
    I've looked through the Online Wiki, yet playing "The Vault" (which I played as Fed when it first came out) as Klingon I cannot sneak past the pesky Feds. No matter what route or speed, they always zero in on me and "catch" me out before I can get there.
    Having quite a few problems with Klingon Episodes and Missions. Some are just 'unwinnable' due to an assortment of bugs (all reported when and as they occur).

    Another "bug" in transporting ore from Kelvin Belt to Defari Outpost 3. Although I transfer the ore aboard, it's never there when I get to the Outpost. Happened yeaterday on three tries.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2012
    Is the state of the listed options in the original post current?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    Has anyone fixed the "couldn't transfer charcter" bug yet?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    In Assimilated Cruiser, one side will all ways respawn in the same location, seems like the fed side in FvsK and FvsF. That make for a bad time once the klingons surround that area and keep killing you. You usually have several seconds after respawn while you get up that the other side can be shooting you before you can shoot back. In Ghost Ship, there is the same problem of one side respawning in the same spot.
    In Deserted Facility, sometime someone will die and respawn stuck inside a wall at 1 doorway.
  • edited September 2012
    This content has been removed.
  • grazioli7grazioli7 Member Posts: 2 Arc User
    edited September 2012
    Hello all,

    I'm well and truly stuck on the mission The Price of Liberty. During the first stage, I wound up surrounded by blue before having completed the evacuation of personnel from the stricken ships, but managed to Change Instance. However, since then and despite numerous tries, I can't get back to the USS Seacole to complete that part of the mission. Instead, I am continuously destroying Borg probes.

    Please, if anyone knows how I can rectify my stupid n00b foul up I'd appreciate it.
  • edited October 2012
    This content has been removed.
  • fejspolfejspol Member Posts: 1 Arc User
    edited October 2012
    I'm stuck.
    I' cant move, write on chat.
    I just can't do anything.
    I tried /killme and /stuck but it didn't work.
    I have this problem for 3 days...
    help please!
  • palpatin01palpatin01 Member Posts: 1 Arc User
    edited November 2012
    hi, i'm a new player and i just downloaded this game, i instaled, and when i opened it, it appears a window where it asked me if i have an existing cryptic account. below it is two buttons with "yes" and "no" but over those buttons it is a writing about launcher version and legal terms and when i try to click "yes" or "no" buttons it doesn't allow me. what can i do? do i need a special program to play this game because i don't see any start buttons except those with "yes" and "no"? thx
  • nosebleedjonesnosebleedjones Member Posts: 1 Arc User
    edited November 2012
    New player here and I removed two crew members from their stations and now I cannot replace them. The system lists them in the drop down menu but their names don't take when I select them.

    I've petitioned for ingame support but thus far I haven't had any response. It affects gameplay drastically when two of my crewmembers and their skills are available for space battles.

    I like the game - may even purchase gold but I need some support on this issue.
  • dapperdrakedapperdrake Member Posts: 254 Arc User
    edited November 2012
    "/stuck" doesn't work anymore.
    I got stuck in the transdistorsion gate. "/stuck" doesn"t work. I go t stuck in klingon Academy. "/stuck" didn't work.
    There is so many things which doesn't work anymore... But getting my money still works. It's strange... thieves
  • lunaltiilunaltii Member Posts: 0 Arc User
    edited December 2012
    Can't leave sector, enter systems, continue mission (operation gamma: flying blind), go into ship interior, nor transwarp.

    I've tried changing instance, logging out, aborting mission, restarting mission, and pvp/pve only results in chat log "queue_acceptinstance" takes 2 arguement(s). queue_acceptinstance <string> <int>

    i submitted bug report and gm call both, which of course has gotten me nowhere in 4 days. ; ; i just wanna play the game, but am out of ideas.
  • zeratkzeratk Member Posts: 409
    edited December 2012
    Just got stucked on Minetrap. Beamed in. Landed in a doorway arch. Couldn't move. /stuck didn't work. Only got a failure message. At least i was able to fire from there and summond Escorts.

    I have reported that as a bug as well.
    This is Crypticverse... :mad:
  • ghillyinthemghillyinthem Member Posts: 0 Arc User
    edited December 2012
    Problem resolved.
  • harrisjohnhharrisjohnh Member Posts: 27 Arc User
    edited December 2012
    For those stuck in "Blue Purgatory", start an old episode, then use the TRANSWARP button. It'll cost you some EC, but it's better than having to wait for a GM to get you out.
  • sascptsascpt Member Posts: 12 Arc User
    edited December 2012
    Leaving the emptymap via "transwarp to" actually required me to reload the character afterwards. Befor that I was unable to leave the sectormap I was transported to. Currently this seems to be the only "selfmade" solution availible for players.
    Live long and prosper

    Btw. entering a PVP or PVE match will return you to the EMPTYMAP void after completion.
  • emt27emt27 Member Posts: 167 Arc User
    edited December 2012
    Today.. at 0500 EST I logged in to complete another daily Q winterland race and did not complete the race on my 7 toons until 0650..

    I played 6 hrs prior with no issue, but this time I logged in and I couldn't interact with anything..

    e.g. I could see completed DOFF missions but could not click on them.. could not buy anything from vendor and worst of all could not start the race. I was not even able to switch toons:mad:.

    I reloaded the game 3-4 times, checked video drivers, rebooted, arghhhhh... so then I tried support via perfectworld site.. ha... that would not open (only the support section would not open lol)

    One of the many many many times I reloaded/rebooted/cried/prayed I was able to get the change instance screen to show.. and was able to reload the existing map.. and completed the race with a toon. Success... all the toons were just as crappy of an experience:(..

    I have had very little issues with this game.. and became a lifer 3 months back... but this is the second major issue that has prevented me from even playing..

    Support may be down (or at least not open for me).. but there is always the forum
    Say something relavant or hold your tongue
  • kiantetkiantet Member Posts: 6 Arc User
    edited December 2012
    I was stuck in the blue void of an EMPTYMAP #1 with my away team and couldn't get out. /stuck and /killme didn't work and the beam out icon was greyed.

    But I accidentally discovered that if you do an STF or perhaps any PVE, at the end of it, you will be transferred into sector space instead of the emptymap of a mission.

    So that's how I got out. Not too sure if it will work for all but worth a shot.
  • captinsickocaptinsicko Member Posts: 0 Arc User
    edited December 2012
    any help on what flash and stuff i need to run this game would be greatfull thanx
  • southandr1southandr1 Member Posts: 10 Arc User
    edited December 2012
    Unfortunatly, being a complete novice on here, according to my new PW accouint, and only been playing st online since the beta was launched a few years ago, I cant start a new post (being so new), I can only reply to posts already put up on here.

    So here goes, having played Star Trek with life long subsrcription and veteran status, since the patch a few weeks ago, where you now have to have a PW account, I've lost everything, ships, rank, characters, credits, experience, the lot.

    And all support does is, try this, try that, try the other, all resulting in lost game time, and still nothing.

    Why fix something that wasn't broken? To say I'm annoyed now would be an understatement. I suppose well into the new year, support might actually do something that helps me, but until then, I'll just sit here with a game I can do sweet nothing with.

    Thanks PW for nothing, have a great Christmas and New Year.

    Just do me a favor, instead of repeating fixes that dont work, actually do something to resolve this for me.

    Shame support tickets cant be escallated to full blown complaints.

    :mad:
  • josephenglishjosephenglish Member Posts: 13 Arc User
    edited December 2012
    Okay, I have just started my Klingon character, and I am onto the mission: All Around the Mulberry Bush, and I have completed all of the objectives, save one. Said Objective is called 'Destroy Freighter 1. I spent 3 hours doing the others, constantly dying and respawning, and I finally destroyed every ship and comms array, and I find that this SINGLE freighter was not there. I restarted the mission, and the same thing happened. Unless I am being dumb, then this is an EXTREMELY annoying bug. GET IT FIXED!
  • praetorian227praetorian227 Member Posts: 2 Arc User
    edited January 2013
    I have been getting stuck in the same exact part of this game ... I have like 5 hours logged in to this game, all of it has been trying to get free or deleting my character and starting again. I haven't even gotten passed the first Space Dock mission after the tutorial. NOTHING has worked. I made a ticket and they got back to me today but none of the fixes they gave me worked.

    "I tried Safe Mode, I tried Force Verify, I disabled On Demand Patching, I am on ADMIN, I have UAC off. My anti Virus does not interfere with this game but I shut it off, firewall as well. I don't have any of those programs you told me to delete. I have also deleted and re installed STO 4 times already. Nothing works. I am stuck in front of the space dock. I can see everyone flying around me. I even added a friend so that I can chat with them. They accepted but I could not chat. I don't know why you don't allow new people to chat. My ship just spins around very quickly when I hit A or D then it turns at the normal speed for the game. I can not even log my character out nor can I add the skill points. I hit OK and the menu disappears as if it has accepted my command then does nothing. What Now?"

    This is really really annoying. I actually like this game. There has to be someone here that can help me.


    Also why the hell can't new people start threads or chat in game? That's ridiculous, not all of us are childish trolls.



    Thanks
  • pikmin124pikmin124 Member Posts: 1 Arc User
    edited January 2013
    They should have a respawn command. That would fix everything. I'm currently stuck and completely unable to get out without aborting the mission. /stuck doesn't work, /killme doesn't actually kill me...no way out.
  • praetorian227praetorian227 Member Posts: 2 Arc User
    edited January 2013
    This game is starting to TRIBBLE me off. I still can't play this game! It's been two weeks. The support team has failed to help, in fact they have passed it off to you guys! They can't figure it out and now they want me to start a thread asking the players to help. Pathetic if you ask me. How can you not figure this out, it's your damn game??? Someone please help me.
  • xdotsxxdotsx Member Posts: 60 Arc User
    edited March 2013
    I find it almost odd how some maps seem to contain traps for getting stuck...

    Recently in the temple area on Defera, I was stuck between a hill and the large wooden fence near the upper artifacts. No chance to /stuck, so I just waited for my teammate to finish the mission.
This discussion has been closed.