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Season 7 - Video Problems

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  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited November 2012
    I haven't played for a week and tried again today only to have my machine crash.

    Why am I not surprised that this problem hasn't been fixed yet?

    :mad:
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    I am sorry to hear that you have not been able to play at all. Are you still talking to Support? They had me submit a bug report but other then telling me that the problem is very complicated and they Devs are working on it. They have no given me any ETA on when this problem will be fixed. But I am still talking to them even if they have tried to close out the support tickets I have open. Oh and the odd think..I can play Blacklight: Retribution which is another PWE game..no trouble at all. And I know it has better graphics then STO. I suggested a partial rollback but got no response from that. Oh well. :confused:
  • klaatuwolfklaatuwolf Member Posts: 0 Arc User
    edited December 2012
    Ok, glad to know this isn't just happening to me. Unfortunately, I've been having this problem since before season 6 launched, and I'm using a non-Intel chipset video card.
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    I would go ahead and report that. and submit a bug report. I am surprised you are still playing if the problem has been going on that long.
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    brazen1ace wrote: »
    I would go ahead and report that. and submit a bug report. I am surprised you are still playing if the problem has been going on that long.

    Many of us have submitted a bug report. I've never been responded to.
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited December 2012
    I've noticed video problems as well with my GForce Card. The Graphics flicker when entering zones.

    And with the Tier 1 Romulan Mission, the lights are all goofy since the patch and the Romulan shuttle on the left, doesn't want to render.
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    You don't get any response to Bug reports, I asked. Ok so on one of my support tickets they gave my a partial fix. It maybe the only fix we get in a while though.
    Please try the following:

    Try adding ??d3d11Enable 0 ?d3d9? in the command-line in the Launcher through Options.

    Let us know if this helps at all.

    I could go onto ESD and do Starbase 234 with it only blanking a couple of times. I hope this helps some of you. Let me know if it does not so I can report back. For me it worked enough so that I could do what I wanted in those areas, but those are only two places and I don't know if it will work for everyone and in every area of the game.
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    I am so sorry I just noticed that the above command did not display correctly. Let me try it again. ?d3d11Enable 0 ?d3d9
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    ok it still did it. apparently the forum does not support that character. so where the question marks are replace with a middle dash. normally this key is found to the right of the 0 key. - that should make it work
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    -d3d11Enable 0 -d3d9
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    brazen1ace wrote: »
    You don't get any response to Bug reports, I asked. Ok so on one of my support tickets they gave my a partial fix. It maybe the only fix we get in a while though.



    I could go onto ESD and do Starbase 234 with it only blanking a couple of times. I hope this helps some of you. Let me know if it does not so I can report back. For me it worked enough so that I could do what I wanted in those areas, but those are only two places and I don't know if it will work for everyone and in every area of the game.


    it did NOT help me.
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    brazen1ace wrote: »
    -d3d11Enable 0 -d3d9

    That one didn't work for me either.
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    well it is entirely possible that it did not translate over well and is not working. If you still have a support ticket open you might try asking them about it. They are still working on a solution though so don't worry.
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    Yeah ok sorry it is a special character that is not translating over. Sorry about that, not something that I noticed at first. Try this: http://pastebin.com/ZpSScHbe
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    brazen1ace wrote: »
    Yeah ok sorry it is a special character that is not translating over. Sorry about that, not something that I noticed at first. Try this: http://pastebin.com/ZpSScHbe

    Yea - I saw the update and tried the new code. Crashed the game when I was doing a New Romulus Red Alert.
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    Yeah I crashed it doing the Azura Nebular Rescue, so it does not seem to help everywhere and in some places it only prevents you from crashing. I still get driver crashes when doing Hive Onslaught. But I can go to ESD now and not crash out. And that is waaay better then it was. So please keep trying it. I will let tech support know.
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    As expected, PWE did NOT fix this problem with the 6 December update.... :mad:
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    I think it's getting worse... while I was doing the Tour, the game crashed twice and the video driver crashed over 100 times (sometimes as much as 5 times per minute.)
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    Just tried the Radiation Scan (Daily) and crashed the computer twice.....
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    That was with that command? Ouch!! I don't have it that bad. Mostly just blanking screens now in missions and some STFs. I hope that they fix it soon though. It is annoying and makes the game harder to play. You might have to decide whether or not you want to keep playing. :( I don't feel like I am at that point yet though. I would complain on your support ticket loudly!!
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    Yes, that's with the command. I don't think the command has helped at all.

    The video driver crashes and sometimes right after it respawns, STO crashes it immediately. I've seen the driver crash several times in a single minute, one after another after another.
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    What I find interesting is that I never had any problems on Tribble before and during the official test weekend. After they released Season 7 on Holodeck, I have problem on both Holodeck & Tribble.
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    Why is PWE not fixing this? It's crashing my machine and I was just getting snowballs!!!!

    I know..... PWE has created it's own virus called STO!!!
  • brickyardbrickyard Member Posts: 81 Arc User
    edited December 2012
    Have ya'll noticed the whole game is blur since S7? With 'blur' I mean:

    - Character/BOFF cloth's are looking onsharp, especially at Tailors;
    - Panels (i.e. the animated one above exchange Drozana) is blur;
    - Star background in star systems (i.e. SOL) are blur, but will sharpened after about 1 minute when hanging idle;
    - Ground tiles and scenery textures are blur, seems to me the mipmap is screwed up.

    I think Cryptic has added some blur layer or something, what looks great at Onslaught Space, gives somehow a depth feeling. If this is a extra layer of some kind, it screws up a lot of graphic performance. Now and then my STO is crashing, always showing a issue with a nVidea thing what has crashed. Erm... I have double ATI cards with crossfire inside?

    I have nothing changed in both my vid settings or STO settings. I'm not want to. I just want the sharpness back in game and get rid of the crashes.
    P2W is Pay to Play for me, what else? Duh! :D
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    I can no longer get on to ESD or any ground maps it seems. Even just using the bank at Battle group omega makes my driver crash. I have let support know that I have these issues. Until they fix it I am going to tell them every time it crashes. I can't tell if there is a blur or not. I have the graphics set low so everything is a bit blurry now. I will tell Support that even your ATI cards are having trouble. Also I had trouble right off, in Tribble.
  • sharyssasharyssa Member Posts: 157 Arc User
    edited December 2012
    Something that I've noticed is that nebula and gas clouds in an instance are almost blinding, I adjusted my video to try mitigating the "glare" but it doesn't go away. At times it has whited out my monitor completely OR masked my ship and those around it so bad that I'm fighting practically blind.
    [SIGPIC][/SIGPIC]
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    Although I doubt PWE is reading this thread...

    Something I've been noticing while in Q's Winter Wonderland..... I seem to have zero problems in some instances and constant problems in other instances .... and it is not specific to the number of players - I've had some where there's only 3 of us and I'm constantly crashing while another time I don't.
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    That whiteout problem sounds a bit different from what the rest of us are experiencing. I find it interesting that the crashes are in some way related to what instance you are in. I might try changing instances and see if that allows me to stay in ground maps. Also a really odd thing I have encountered is that my Kinetic Cutting Beam does not show up at all. It fires, and does damage. But no beam...I can't tell if others see it or not. But for now it is an invisible weapon. :P I don't mind as much though, the graphics driver crashing my computer is muuuuch more serious.
  • brazen1acebrazen1ace Member Posts: 159
    edited December 2012
    http://techsupport.perfectworld.com/showthread.php?p=39741&posted=1#post39741

    please read that thread. You can see how annoyed I am in it. :P Also if you have not please send in your .prefs file and DxDiag to support. That will help them with fixing this problem.
  • fadmbambamfadmbambam Member Posts: 656 Arc User
    edited December 2012
    brazen1ace wrote: »
    That whiteout problem sounds a bit different from what the rest of us are experiencing. I find it interesting that the crashes are in some way related to what instance you are in. I might try changing instances and see if that allows me to stay in ground maps. Also a really odd thing I have encountered is that my Kinetic Cutting Beam does not show up at all. It fires, and does damage. But no beam...I can't tell if others see it or not. But for now it is an invisible weapon. :P I don't mind as much though, the graphics driver crashing my computer is muuuuch more serious.

    Do you have your graphics settings set to low? If so, that may be the issue. I know that with my Party Popper, when I have my graphics settings low, it doesn't show up, but when I put the graphics settings back up, the item appears.
This discussion has been closed.