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Thermal and overheating issues!

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    ok my system stats:
    AMD 64 X2 Dual core Processor 6400+
    8 GB Ram
    64 bit vista system
    2 SLI 250 GTS 1gb video

    this thing sounds like a freight train after a few minutes of game play.
    The case is clean, nothing is overclocked (no need)
    I'm not sure if it's the cards working overtime or what.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Sasbian wrote: »
    ok my system stats:
    AMD 64 X2 Dual core Processor 6400+
    8 GB Ram
    64 bit vista system
    2 SLI 250 GTS 1gb video

    this thing sounds like a freight train after a few minutes of game play.
    The case is clean, nothing is overclocked (no need)
    I'm not sure if it's the cards working overtime or what.

    I'm not sure why STO is taxing but if it sounds like a hurricane going off in your box it's due to GPU fan speed (normally)

    However you may be experiencing problems with SLi as two cards will generate far more heat than just one. I myself run two cards yet my temperture on GPU1 will drop by a good 10c with the other card removed. This is in a large case with good air flow (Coolermaster Storm Sniper)

    Have you got nTune installed - that'll allow you to read the temperatures from both cards. If you don't wish to use nTune I would recommend GPU-Z which can be found in the link below:

    http://www.techpowerup.com/gpuz/

    If you find the cards are running rather hot try disabling SLi from the Nvidia control panel / removing card 2 from your box and seeing if that makes a difference.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    May be now all of the people with overheating PCs can stop complaining. The next patch, which will happen in hours if not already now (http://www.startrekonline.com/node/1120):
    Two new Video Options were added in the prior patch to help deal with overheating issues: Limit Frame Rate and Reduce CPU/GPU Usage. These are available under Options | Video | Advanced | Troubleshooting.
    Frame Rate defaults are now limited to 60fps.

    This is a workaround, but it will help people with PCs that overheat under a full load.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    My graphics temperature is at around 65c (in-game), which is way better than what it was before. My CPU has always been staying at around 34c (-in-game). It's all running smooth now.:D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    after those who feared being wronged had me banned like Galileo for saying the earth orbited the sun; I was proven right it wasnt colling. All the ppl who attacked ppl and said they had cheap rigs and made ppl feel bad for not being rich all i can say is hahahahahahahahahahah who beat you.

    Im sure those who are eating crow right now will get me banned again but who cares its too late everyone now knows you were wrong. Looks like the resident computer tech gods are just mortal after all. Youve been taken down a peg and remember by who.....Fadde.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Fadde wrote: »
    after those who feared being wronged had me banned like Galileo for saying the earth orbited the sun; I was proven right it wasnt colling. All the ppl who attacked ppl and said they had cheap rigs and made ppl feel bad for not being rich all i can say is hahahahahahahahahahah who beat you.

    Im sure those who are eating crow right now will get me banned again but who cares its too late everyone now knows you were wrong. Looks like the resident computer tech gods are just mortal after all. Youve been taken down a peg and remember by who.....Fadde.

    Please dont boast or troll. It's not worth the forum ban/infraction.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »
    Please dont boast or troll. It's not worth the forum ban/infraction.

    dude if you only knew how bad these guys attacked me for over a week you would understand. I would start a thread about heat and they would troll it to death. This is just Karma. Besides its over now after today i doubt i have a reason to get on the forums again i have now won so why come back.

    Sry but you gotta read all the things they were saying to me. Youre right though this is my last forum visit i can retire my hat now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Dragon-RD wrote: »
    I'm not sure why STO is taxing but if it sounds like a hurricane going off in your box it's due to GPU fan speed (normally)

    However you may be experiencing problems with SLi as two cards will generate far more heat than just one. I myself run two cards yet my temperture on GPU1 will drop by a good 10c with the other card removed. This is in a large case with good air flow (Coolermaster Storm Sniper)

    Have you got nTune installed - that'll allow you to read the temperatures from both cards. If you don't wish to use nTune I would recommend GPU-Z which can be found in the link below:

    http://www.techpowerup.com/gpuz/

    If you find the cards are running rather hot try disabling SLi from the Nvidia control panel / removing card 2 from your box and seeing if that makes a difference.



    Thanks, I will try that
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    no what eles warms up a computer fast as hell beside claiming to push the limits by saying next gen game.....BAD CODE and from all reports vs other game ppl our playing cyptic..its you not us your code sucks learn to program a lil better and this wont happen
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I do want to chime in, that before the patch with this limitFPS thing, my 800w PSU fan did burn out and smolder while playing STO for extended periods of time. I've since replaced it was a newer model.

    While I could write the issue off as a hardware fault, currently (without doing the troubleshooting options or limit FPS commands) my computer is generating an excessive amount of heat, moreso than any other program or video game I've played previously on this.

    Here are my specs:

    CASE: NZXT Zero 2 Crafted Series Steel Full Tower Case
    CASE FAN: Maximum 120MM Case Cooling Fans (2)
    MOTHERBOARD: (3-Way SLI Support) Asus P6T Intel X58 Chipset SLI/CrossFireX Mainboard Triple-Channel DDR3/1600 SATA RAID w/ eSATA,GbLAN,USB2.0,IEEE1394a,&7.1Audio
    CPU: Intel(R) Core(TM) i7-950 3.06 GHz 8M L3 Cache LGA1366
    MEMORY: 12GB (2GBx6) Corsair PC1333 DDR3 PC3 10666 Triple Channel Memory
    FAN: Asetek Liquid CPU Cooling System (Extreme Cooling Performance + Extreme Silent at 20dBA)
    POWERSUPPLY: 800 Watts Power Supplies (CyberPowerPC XF800S Performance ATX 2.0 Power - Quad SLI Ready)
    CD: LG 22X DVD+/-R/+/-RW + CD-R/RW Dual Layer Drive
    CD2: LG 22X DVD+/-R/+/-RW + CD-R/RW Dual Layer Drive
    VIDEO: NVIDIA GeForce GTX295 1.7GB 16X PCIe Video Card (Major Brand Powered by NVIDIA)
    HDD: Single Hard Drive (1TB (1TBx1) SATA-II 3.0Gb/s 16MB Cache 7200RPM HDD
    HDD2: 250GB SATA-II 3.0Gb/s 8MB Cache 7200RPM Hard Drive
    NETWORK: Intel Pro Gigabite 10/100/1000 Network Card

    Professional Wiring for All WIRING Inside The System Chassis - Minimize Cable Exposure, Maximize Airflow

    Currently running Windows Vista PREMIUM 64 bit. Plenty of ventilation for heat and the room is a reasonable 65 degrees.

    This is a custom made PC, not something I slapped together with my fumbling hands or bought off a shelf. I would think that it would be sufficient to run STO at a reasonable graphics setting, but STO appears to be taxing my hardware more than anything else I've encountered. I try to keep background processes and other programs closed and to a minimum playing this game, at most keeping iTunes, Firefox, Notepad, mIRC, and Steam running while I play.

    I think that STO and my overheating system are connected.

    But thank you for the troubleshooting options to help alleviate the problem, I'll have to see if they work.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Rakescar wrote: »
    Plenty of ventilation for heat and the room is a reasonable 65 degrees.

    This is a custom made PC, not something I slapped together with my fumbling hands or bought off a shelf. I would think that it would be sufficient to run STO at a reasonable graphics setting,

    This is the point that a lot of the same old types of people posting "it's heat, it's heat, your fault, your fault" seem to just totally ignore (they often tend to be the type to list their hardware specs in forums sigs).

    The issue is heat, there is no denying that. Adding more cooling would almost certainly make the issue go away, but the simple point is that you shouldn't have to add yet more cooling to an average consumer PC, that is capable of running literally dozens of more hardware intensive software, in order to run this ONE game at a reasonable visual setting because that game is overly excessive (in comparison to visual quality output)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Well my GTX 280 just went bust.
    System crash with an artifact covered screen.
    Started first when entering one of the new missions the other day, three times in a row, then day 2 it did it once just after launching STO.
    Today day three, it crashed with artifacts just a few seconds after logging into windows.
    Ive now pulled the GTX 280 and stuffed back my 9800GTX+
    And all i can say is that the sensor probes indicated the core on the GTX 280 was operating within normal temps, without any previous issues.

    If a mere game like STO puts this amount of stress on a graphics card, and an game with actual next-gen graphics does not, then something is horribly wrong.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Alexraptor wrote: »
    And all i can say is that the sensor probes indicated the core on the GTX 280 was operating within normal temps, without any previous issues.

    My GPU was also well within temps as well, around 60-62c, Crysis pushed it up well past that with no issues at all.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    I find it interesting that all those ppl who were ragging on ppl about cooling and fanboying while trying to get ppl banned have strangely disappeared after the last release notes and patch.

    Hmmmm oh wait I know what it is there mouths are full of sour grapes and crow! LOL pwned.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    under options go to vido then clcik on the advaced tabe then trubelshooting. there is now an options to reduce cpu/gpu usage
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    TallBear wrote:
    Yep. I'm a computer engineer. I started out as a tech, then network engineer.. then worked for companies designing chips, cards, and mobos.

    Like a said, it's NEVER EVER a software's fault for burning out ANYTHING in your system. Even one of those torture test benchmarks.

    It's always a few things:

    Owner error in not maintaining their machine
    Owner building a maching thinking they know what they are doing, built it wrong or use cheap/faulty parts
    Namebrand machine that is improperly built
    Lastly, just plain faulty HW

    Do you work for Cryptic? I have a hard time beleiving this.. it seemsx there is too much evidence against what your saying and in fact that the game has pinned teh GPU etc.. and caused damage on some computers..

    I'm not an engieer but I do consider myself extreamly computer savvy, I have a clean case, well maintained computer, high quality Mainboard, Graphics card and fans etc..and no other game has cause me this kind of trouble, on top of that I know of 2 others in my circle of friends that have had cards fried.. The only game they play is STO, the cards are stacked against you..sorry man.. I just don;t think your right on this one...

    STO fried my card.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Mad_Mojo wrote:
    Do you work for Cryptic? I have a hard time beleiving this.. it seemsx there is too much evidence against what your saying and in fact that the game has pinned teh GPU etc.. and caused damage on some computers..

    It doesn't matter if that user works for Cryptic or not. It's about knowing hardware, not about being a programmer for STO.
    Mad_Mojo wrote:
    I'm not an engieer but I do consider myself extreamly computer savvy

    (...)

    STO fried my card.

    /facepalm

    Nope, sorry, you lose. You're wrong. You don't know what you think you do. Game engines cannot overheat GPUs because GPUs handle their own workload and thermal limits regardless of what DirectX software tells them to do.

    The latest patch changed things to help people with overheating PCs (because of the complaints), but it does not change the principles of GPU hardware, DirectX, etc. If your video card overheats, that's your fault, not Cryptic's fault.

    People blame games all the time instead of actually fixing their PCs...

    http://forums.steampowered.com/forums/showthread.php?t=1006532
    http://social.bioware.com/forum/Mass-Effect/Mass-Effect-PC-Technical-Support-Spoilers-Warning/Help-this-game-is-overheating-my-GPU-1000431-1.html
    http://www.overclock.net/pc-games/655042-help-stalker-overheats-my-gpu.html
    http://www.gamespot.com/pc/strategy/thesims3/show_msgs.php?topic_id=m-1-50056442&pid=936498

    Time to stop blaming game developers for your video card temps. Blame your card's manufacturer, your PC builder, or yourself for inadequately cooled systems.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    It doesn't matter if that user works for Cryptic or not. It's about knowing hardware, not about being a programmer for STO.



    /facepalm

    Nope, sorry, you lose. You're wrong. You don't know what you think you do. Game engines cannot overheat GPUs because GPUs handle their own workload and thermal limits regardless of what DirectX software tells them to do.

    The latest patch changed things to help people with overheating PCs (because of the complaints), but it does not change the principles of GPU hardware, DirectX, etc. If your video card overheats, that's your fault, not Cryptic's fault.

    People blame games all the time instead of actually fixing their PCs...

    http://forums.steampowered.com/forums/showthread.php?t=1006532
    http://social.bioware.com/forum/Mass-Effect/Mass-Effect-PC-Technical-Support-Spoilers-Warning/Help-this-game-is-overheating-my-GPU-1000431-1.html
    http://www.overclock.net/pc-games/655042-help-stalker-overheats-my-gpu.html
    http://www.gamespot.com/pc/strategy/thesims3/show_msgs.php?topic_id=m-1-50056442&pid=936498

    Time to stop blaming game developers for your video card temps. Blame your card's manufacturer, your PC builder, or yourself for inadequately cooled systems.

    I'm just going by the evidence that myself and two others have experianced and man many others have posted.. if your going to igonreo the evidence, thats fine.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Time to stop blaming game developers for your video card temps. Blame your card's manufacturer, your PC builder, or yourself for inadequately cooled systems.

    Your problem is that you think that the only answer is for the consumer to add more cooling. If any of my embedded code required that we add more cooling to one of our embedded machines when a comparable piece of software did the same job just as well or better but ran cooler and didn't require we add more cooling then it would simply be rejected.

    Your point is even more amusing when before the last patch STO ran my GPU at 62 degrees and crashed and Crysis ran it at over 70 without a hiccup.

    A consumer shouldn't need to add more cooling for ONE piece of software, when that machine runs more hardware intensive software without heat problems. THAT is badly optimised software, more or better cooling would make the issue go away, your problems is that you fail to see that it's passing the buck on the consumer for one piece of software that doesn't visually deliver to that same level, this game should not require enthusiast like cooling.

    You give away what kind of PC owner you are when you list hardware on a forum signature. People like you, are the reason the PC games industry is dying, you let them pass the buck.

    My problem clearly was never heat as much as you keep insisting it was. Crysis ran my system way hotter while running without a hitch on close to max settings.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yep, same problem here, my pc meets and far exceeds both minimum and recommended requirements, but even on character creation screen my video card fan sounds as though it is preparing to launch into space. This is eerily similar to the Sims 3 issues with no fps limits in the software. I've run video tests and my card only sounds like this when fps runs into the 500-600 range. The sims people did exactly the same thing first, the 2 step program. 1. Deny there is a problem. 2. Blame it all on everyone's pc at home. But having no fps cap is a problem and it's one a big software company should never have.

    EA finally did admit there was a problem and are still 'working on a fix' many months later. Oddly enough, the Sims 3 is playable without burning out your video card by using a 3rd party fps limiter. Though I'm not recommending this for STO, for the record. Hell it may not even be an fps problem. But whatever the issue may be for a lot of people with this overheating 'my vid card sounds like a 747' issue, personally I recommend not playing until the issue is fixed. I already lost one video card to EA (not that I could prove it and they have the same 'we are not responsible blah blah blah' disclaimer), not gonna lose one to cryptic, sorry.

    For the naysayers out there, I just refuse to believe that my system can play all my other games with settings maxed out, but that somehow the login screen for STO is just 'too intense' for my system. Yes, it even does it on the log on screen.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    btm wrote:
    Your point is even more amusing when before the last patch STO ran my GPU at 62 degrees and crashed and Crysis ran it at over 70 without a hiccup.

    And your problem is that you're basing your entire hardware knowledge on running other games such as Crysis.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    And your problem is that you're basing your entire hardware knowledge on running other games such as Crysis.

    A worryingly high amount of players seem to be doing that lately, as if crysis is some sort of benchmark.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    tedgp123 wrote: »
    A worryingly high amount of players seem to be doing that lately, as if crysis is some sort of benchmark.

    Yup, absolutely. Crysis isn't a benchmark tool (not a serious one like Furmark or Futuremark), nor is it a hardware diagnostic tool. :)

    I guess it comes down to some people who think they're IT professionals because they're gamers who've upgraded their systems a bit. While the rest of us who were/are techs in real life (was from 1994 to 2004 and still tagged as such around my office today) are shaking our heads slowly.

    What gets me is that people think "cooling issue" means their PC needs more fans. That might not be the case at all (no pun intended). Plenty of manufactured cards have improperly mounted coolers. And the thick layer of thermal paste/sticky pads they use makes it even less efficient. Then the gamer complainers when they have no clue how to use vertical sync or limit framerates in STO. And that problem continues for every single GPU-intensive game out there, where the same people complain on those forums. :rolleyes:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    More to the point, to the average consumer, it doesn't matter if its a hardware problem or a software problem, to them its just a problem because the game won't run on their 6 month old dell system. To the average consumer if this is the only game that crashes their system, it doesn't matter what is to blame they will eventually stop trying to play it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    JWThiers wrote: »
    More to the point, to the average consumer, it doesn't matter if its a hardware problem or a software problem, to them its just a problem because the game won't run on their 6 month old dell system. To the average consumer if this is the only game that crashes their system, it doesn't matter what is to blame they will eventually stop trying to play it.

    Very true.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    People Cryptic changed the code to fix this issue. I cnat believe some ppl are still saying this is ppls rigs. /facepalm
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Mad_Mojo wrote:
    I'm just going by the evidence that myself and two others have experianced and man many others have posted.. if your going to igonreo the evidence, thats fine.

    dude dont worry about it it was already proven not to be a cooling issue by them fixing he code in the last patch. Its a mute issue now if some ppl dont want to accept it was the game then im sorry for them. Anyway its been fixed so just go in and adjust it and dont worry about the "cooling" posts.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Mad_Mojo wrote:
    Do you work for Cryptic? I have a hard time beleiving this.. it seemsx there is too much evidence against what your saying and in fact that the game has pinned teh GPU etc.. and caused damage on some computers..

    I'm not an engieer but I do consider myself extreamly computer savvy, I have a clean case, well maintained computer, high quality Mainboard, Graphics card and fans etc..and no other game has cause me this kind of trouble, on top of that I know of 2 others in my circle of friends that have had cards fried.. The only game they play is STO, the cards are stacked against you..sorry man.. I just don;t think your right on this one...

    STO fried my card.

    oh yeah i suggest you search my previous threads and posts i believe that same individual was bothering me until this last patch and then he stragely disappeared.....;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    btm wrote:
    Your problem is that you think that the only answer is for the consumer to add more cooling. If any of my embedded code required that we add more cooling to one of our embedded machines when a comparable piece of software did the same job just as well or better but ran cooler and didn't require we add more cooling then it would simply be rejected.

    Your point is even more amusing when before the last patch STO ran my GPU at 62 degrees and crashed and Crysis ran it at over 70 without a hiccup.

    A consumer shouldn't need to add more cooling for ONE piece of software, when that machine runs more hardware intensive software without heat problems. THAT is badly optimised software, more or better cooling would make the issue go away, your problems is that you fail to see that it's passing the buck on the consumer for one piece of software that doesn't visually deliver to that same level, this game should not require enthusiast like cooling.

    You give away what kind of PC owner you are when you list hardware on a forum signature. People like you, are the reason the PC games industry is dying, you let them pass the buck.

    My problem clearly was never heat as much as you keep insisting it was. Crysis ran my system way hotter while running without a hitch on close to max settings.

    dude dont worry about it just /ignore the cooling issue is long over now
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited February 2010
    Yup, absolutely. Crysis isn't a benchmark tool (not a serious one like Furmark or Futuremark), nor is it a hardware diagnostic tool. :)

    I guess it comes down to some people who think they're IT professionals because they're gamers who've upgraded their systems a bit. While the rest of us who were/are techs in real life (was from 1994 to 2004 and still tagged as such around my office today) are shaking our heads slowly.

    What gets me is that people think "cooling issue" means their PC needs more fans. That might not be the case at all (no pun intended). Plenty of manufactured cards have improperly mounted coolers. And the thick layer of thermal paste/sticky pads they use makes it even less efficient. Then the gamer complainers when they have no clue how to use vertical sync or limit framerates in STO. And that problem continues for every single GPU-intensive game out there, where the same people complain on those forums. :rolleyes:

    As far as im concerned the cooling issue is over and i have no desire to argue anymore since cryptic fixed there code; but seriously bro dont you think its time you stop harrassing ppl who are just being honest about problems with the game? It was the overwhelming amount of complaints that made Cryptic fix it.

    When somethings wrong for many consumers then the problem needs to be addressed and thats what happened. I really cant understand why you are so angry at ppl who are having issues with the game. I like STO just as much as anyone else but i am glad they realized something was wrong and did something about it. It means the are accountable and thats a good sign for the future of the game.
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