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How to Get Help w/ Technical Issues

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  • captaineo3captaineo3 Member Posts: 7 Arc User
    edited April 2013
    afranius74 wrote: »
    Same here for the last several days, i have not been able to get past the first lcars screen. Loader keeps crashing!

    ticket after ticket still no response.

    Windows 7

    yeah I would hope that this can be resolved soon because I would love nothing more than to be able to create a character and finally play this game.
  • ghostrevolverghostrevolver Member Posts: 0 Arc User
    edited April 2013
    After the recent patch, my patching goes up to around 79%-83% then stops. I waited a half hour and still no movement. I was wondering if anyone else had dealt with this.
  • doctorsteve1012doctorsteve1012 Member Posts: 3 Arc User
    edited April 2013
    Same issue. It's not patching past 82%.
  • doctorsteve1012doctorsteve1012 Member Posts: 3 Arc User
    edited April 2013
    Alright, it finally went through and finished the patching. It just took a long time.
  • jedite2012jedite2012 Member Posts: 334 Arc User
    edited April 2013
    I cannot create a thread on here and players at CO told me to come here and post my problem with crashes



    Well i located the crash file and open the notepad with crash report but all it says is this and i don't understand it
    120410 17:50:55 165 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120411 12:08:11 68 Client[0]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120702 09:15:36 20 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120702 16:14:06 94 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120703 12:27:16 108 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120703 14:55:30 16 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120703 15:43:11 14 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120703 17:26:30 14 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120704 05:14:16 115 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120704 09:48:55 70 Client[0 P[9555423@203940 WindShock@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120704 16:54:57 57 Client[0 P[9557049@203940 Crimson Blade@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120705 09:39:25 155 Client[0 P[9557049@203940 Crimson Blade@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120705 17:55:12 75 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120706 06:59:37 124 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120706 11:08:29 248 Client[0 P[9561604@203940 Pixie@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120706 18:50:38 23 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120707 11:20:31 35 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120707 16:32:57 31 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120707 18:34:44 139 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120708 10:35:04 193 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120708 11:58:28 98 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120708 15:30:23 133 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120709 08:53:37 31 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120709 12:13:54 120 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120709 15:04:47 126 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120709 17:43:38 175 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120710 06:34:14 97 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120710 06:40:52 24 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120710 07:49:12 94 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120710 16:57:41 137 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120711 11:33:13 49 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120711 18:08:35 71 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120712 10:37:13 125 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120712 12:59:45 54 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120713 06:59:46 243 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120713 11:43:42 49 Client[0 P[9566039@203940 ElemenTank@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120713 16:00:04 71 Client[0 P[9597676@203940 T1000@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120714 08:22:29 106 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120715 07:13:44 139 Client[0 P[9605032@203940 Static Shot@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120715 13:08:04 85 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120715 14:05:17 83 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120715 18:13:51 132 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 07:16:23 105 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 07:22:10 23 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 07:56:42 49 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 10:45:21 124 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120716 15:08:59 227 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120717 13:02:36 79 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120718 04:52:32 146 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120718 11:38:36 113 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120718 13:45:11 45 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120718 17:41:55 70 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120719 04:18:49 50 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120719 11:29:53 95 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120719 17:57:35 177 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120720 05:22:25 92 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120720 08:02:03 64 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120720 10:22:23 65 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120720 14:11:53 134 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120721 08:22:31 112 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120721 16:10:31 112 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120722 08:53:44 57 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120722 15:25:19 319 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120723 05:39:07 36 Client[0 P[7299073@203940 Thunder Man@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120723 09:57:37 50 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120725 13:25:43 37 Client[0 P[9648819@203940 Jet@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120907 00:56:10 13 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    120907 07:29:46 348 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130320 07:16:01 47 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130403 05:49:33 14 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130405 03:28:31 59 Client[0 P[10488245@203940 Blade@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130405 07:00:55 96 Client[0 P[10488501@203940 Veigar@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130405 10:39:59 125 Client[0 P[10488741@203940 Jetman@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130405 14:36:06 295 Client[0 P[10488969@203940 Anubisath@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130406 10:32:53 313 Client[0 P[10488969@203940 Anubisath@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130406 13:56:56 15 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130406 15:04:01 229 Client[0 P[9606049@203940 Pythius@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130407 03:03:52 132 Client[0 P[10493354@203940 Heavytoad@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130407 12:45:03 198 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130408 08:03:53 294 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130408 12:48:46 581 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130408 16:31:14 122 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130409 07:04:30 191 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130409 13:05:46 344 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130409 17:03:06 233 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130410 04:03:11 34 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130411 12:01:49 120 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130412 06:10:34 177 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130413 12:33:23 269 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130413 15:57:03 423 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130414 12:03:03 157 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130414 16:32:33 55 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130415 13:00:57 142 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130417 05:34:12 175 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130417 07:51:02 83 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130417 10:40:32 120 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130417 13:36:53 255 Client[0 P[10519718@203940 Blood Stalker@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130418 05:22:33 208 Client[0 P[10521560@203940 James@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130418 07:30:58 199 Client[0 P[10521560@203940 James@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130418 14:02:40 93 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130419 01:46:18 284 Client[0 P[10522178@203940 Volcanic Malphite@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130419 04:39:48 196 Client[0 P[10493748@203940 EL-002@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    130419 16:26:43 155 Client[0 P[10522178@203940 Volcanic Malphite@jedite1000]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
    [SIGPIC][/SIGPIC]
  • harmony420harmony420 Member Posts: 49 Arc User
    edited May 2013
    I can't seem to log into the game. The launcher tells me my password or username is incorrect. I have tried my username and my email both, and neither work. Fearing I was TRIBBLE I tried to log in to the website...and it worked just fine. Just to be safe I requested a new password via email, and have changed my password. Now the new password logs me into the website but I'm still told in the game launcher my password is incorrect.

    EDIT: Around ten minutes later, for whatever reason, it suddenly worked and allowed me to log in. What the problem was in the first place, I have no idea.
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