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    sarosssaross Member Posts: 248 Media Corps
    And as for Norton... Not that foolish. Use Eset which has a gaming mode and detects STO properly.​​
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    hfmuddhfmudd Member Posts: 881 Arc User
    Tonight, my attempted tracert from Eugene, OR to patcherserver.crypticstudios.com is a solid wall - all 30 attempts - of "request timed out."

    Well, then. Guess that explains why I can't log in.
    Join Date: January 2011
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    noxteregnoxtereg Member Posts: 111 Arc User
    edited July 2015
    Same thing again, Loading please wait. After long SNR and multiple disconnects.

    tinypic.com/r/2199qv/8
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    honekittehhonekitteh Member Posts: 6 Arc User
    Yeah my tracert is looking pretty much the same as everyone else's here that has posted.
    Captain Jyana L. Kai
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    [PERSONNEL FILE] - [SHIP FILE] - [PERSONAL LOG]
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    noxteregnoxtereg Member Posts: 111 Arc User
    hfmudd wrote: »
    Tonight, my attempted tracert from Eugene, OR to patcherserver.crypticstudios.com is a solid wall - all 30 attempts - of "request timed out."

    Well, then. Guess that explains why I can't log in.

    If all hops Timed out you may have bigger issues than the reset of us

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    skrapnelskrapnel Member Posts: 75 Arc User
    noxtereg wrote: »
    hfmudd wrote: »
    Tonight, my attempted tracert from Eugene, OR to patcherserver.crypticstudios.com is a solid wall - all 30 attempts - of "request timed out."

    Well, then. Guess that explains why I can't log in.

    If all hops Timed out you may have bigger issues than the reset of us

    Yes indeed, a tracert isn't 30 attempts, it's 30 hops. IF all hops are timing out that means even your router is timing out, as it is the very first hop there.
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    noxteregnoxtereg Member Posts: 111 Arc User
    edited July 2015
    Posted in other thread but fits here better so I'm not going to continue posting about the issue in more that 1 thread. O.o
    noxtereg wrote: »
    TraceRT
    atrace.jpg

    Ping -t (No timeouts 34 ping checks)
    aping.jpg

    I got to Char selection screen a few times but after clicking play on the selected char I get booted back to log in screen.

    tzIBWAO.jpg


    Edit: Im in now and have switched chars a couple times successfully.
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    hfmuddhfmudd Member Posts: 881 Arc User
    skrapnel wrote: »
    noxtereg wrote: »
    hfmudd wrote: »
    Tonight, my attempted tracert from Eugene, OR to patcherserver.crypticstudios.com is a solid wall - all 30 attempts - of "request timed out."

    Well, then. Guess that explains why I can't log in.

    If all hops Timed out you may have bigger issues than the reset of us

    Yes indeed, a tracert isn't 30 attempts, it's 30 hops. IF all hops are timing out that means even your router is timing out, as it is the very first hop there.

    Good point. Gave my router a kick (unplug, reconnect) and I'm patching now, at least. We'll see if things are any better if/when I get in game.
    Join Date: January 2011
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    rooster241rooster241 Member Posts: 90 Arc User
    YEP same problem here, unable to login
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    mathiasdarkmathiasdark Member Posts: 5 New User
    Currently I'm unable to even load the game client far enough to allow me to log in as this is a fresh install on a newer computer through Steam. Each time I try to load, I get as far as the "Loading. Please wait." black screen and that's where it stays.

    Verifying the game file integrity through Steam will occasionally trigger an update of the game client's autoupdater, but it ends up with the same result.

    On my other PC, the game client will load, allow me to log in, proceed past the Cryptic loading bar screen, then crash immediately after the "Star Trek Online - The Iconian War" Screen.

    I'm connected via TALK TALK in the UK and have successfully connected with them before this.

    I've done a tracert and path ping with these results:
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 * 3 ms 1 ms 192.168.1.1
    2 * 19 ms 26 ms 89-168-100-1.dynamic.dsl.as9105.com [89.168.100.1]
    3 20 ms 18 ms 18 ms host-78-151-228-36.as13285.net [78.151.228.36]
    4 58 ms 18 ms 18 ms host-78-151-225-188.static.as13285.net [78.151.225.188]
    5 20 ms 21 ms 39 ms host-78-144-11-107.as13285.net [78.144.11.107]
    6 31 ms 19 ms 19 ms host-78-144-11-12.as13285.net [78.144.11.12]
    7 31 ms 22 ms 26 ms Opal-ge-2.2.0.mpr1.lhr3.above.net [213.161.78.213]
    8 20 ms 20 ms 20 ms ae12.mpr2.lhr2.uk.zip.zayo.com [64.125.28.21]
    9 89 ms 109 ms 86 ms v113.ae29.cr1.lga5.us.zip.zayo.com [64.125.30.108]
    10 91 ms 102 ms 99 ms ae7.mpr3.bos2.us.zip.zayo.com [64.125.21.225]
    11 91 ms 91 ms 94 ms 208.184.110.70.IPYX-072053-002-ZYO.above.net [208.184.110.70]
    12 93 ms 92 ms 92 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    13 98 ms 91 ms 91 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    14 93 ms 93 ms 92 ms 198.49.243.250
    15 94 ms 109 ms 93 ms 198.49.243.253
    16 * * * Request timed out.
    17 94 ms 93 ms 98 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.


    path ping

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 OMITTED
    1 192.168.1.1
    2 89-168-100-1.dynamic.dsl.as9105.com [89.168.100.1]
    3 host-78-151-228-36.as13285.net [78.151.228.36]
    4 host-78-151-225-188.static.as13285.net [78.151.225.188]
    5 host-78-144-11-107.as13285.net [78.144.11.107]
    6 host-78-144-11-12.as13285.net [78.144.11.12]
    7 Opal-ge-2.2.0.mpr1.lhr3.above.net [213.161.78.213]
    8 ae12.mpr2.lhr2.uk.zip.zayo.com [64.125.28.21]
    9 v113.ae29.cr1.lga5.us.zip.zayo.com [64.125.30.108]
    10 ae7.mpr3.bos2.us.zip.zayo.com [64.125.21.225]
    11 208.184.110.70.IPYX-072053-002-ZYO.above.net [208.184.110.70]
    12 border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    13 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    14 198.49.243.250
    15 198.49.243.253
    16 * * *
    Computing statistics for 375 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 OMITTED
    0/ 100 = 0% |
    1 5ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
    0/ 100 = 0% |
    2 19ms 0/ 100 = 0% 0/ 100 = 0% 89-168-100-1.dynamic.dsl.as9105.co
    m [89.168.100.1]
    0/ 100 = 0% |
    3 22ms 0/ 100 = 0% 0/ 100 = 0% host-78-151-228-36.as13285.net [78
    .151.228.36]
    0/ 100 = 0% |
    4 23ms 0/ 100 = 0% 0/ 100 = 0% host-78-151-225-188.static.as13285
    .net [78.151.225.188]
    0/ 100 = 0% |
    5 23ms 0/ 100 = 0% 0/ 100 = 0% host-78-144-11-107.as13285.net [78
    .144.11.107]
    0/ 100 = 0% |
    6 26ms 0/ 100 = 0% 0/ 100 = 0% host-78-144-11-12.as13285.net [78.
    144.11.12]
    0/ 100 = 0% |
    7 26ms 0/ 100 = 0% 0/ 100 = 0% Opal-ge-2.2.0.mpr1.lhr3.above.net
    [213.161.78.213]
    0/ 100 = 0% |
    8 25ms 0/ 100 = 0% 0/ 100 = 0% ae12.mpr2.lhr2.uk.zip.zayo.com [64
    .125.28.21]
    0/ 100 = 0% |
    9 91ms 0/ 100 = 0% 0/ 100 = 0% v113.ae29.cr1.lga5.us.zip.zayo.com
    [64.125.30.108]
    0/ 100 = 0% |
    10 96ms 0/ 100 = 0% 0/ 100 = 0% ae7.mpr3.bos2.us.zip.zayo.com [64.
    125.21.225]
    0/ 100 = 0% |
    11 96ms 0/ 100 = 0% 0/ 100 = 0% 208.184.110.70.IPYX-072053-002-ZYO
    .above.net [208.184.110.70]
    0/ 100 = 0% |
    12 107ms 0/ 100 = 0% 0/ 100 = 0% border11.te8-1-bbnet2.bsn.pnap.net
    [63.251.128.104]
    0/ 100 = 0% |
    13 99ms 0/ 100 = 0% 0/ 100 = 0% perfectworldent-4.border11.bsn.pna
    p.net [216.52.61.78]
    0/ 100 = 0% |
    14 98ms 0/ 100 = 0% 0/ 100 = 0% 198.49.243.250
    0/ 100 = 0% |
    15 100ms 0/ 100 = 0% 0/ 100 = 0% 198.49.243.253

    Trace complete.
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    cmdrscarletcmdrscarlet Member Posts: 5,137 Arc User
    edited July 2015
    So, I can log past the launcher, then get to the Season 10 splash page for a few seconds, then a black screen. And that's it.

    I mean, I'm not that technically savy, but do I need to update Java or something?

    Suggestions?
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    picardcrusherpicardcrusher Member Posts: 101 Arc User
    So, I can log past the launcher, then get to the Season 10 splash page for a few seconds, then a black screen. And that's it.

    I mean, I'm not that technically savy, but do I need to update Java or something?

    Suggestions?

    Same here. I update the Launcher, get as far as the "Iconian Wars" screen and when it is done I go to a permanent black screen. When I check the task manager it indicates that STO is not responding.

    This has been happening ever since the patch on Thursday. The Friday patch hasn't changed anything...

    Nerfing is Fraud...
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    mathiasdarkmathiasdark Member Posts: 5 New User
    That's the exact issue I was having with my other install :/
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    methos71methos71 Member Posts: 336 Arc User
    Picardcrusher, I suggest you take a peek at this thread: http://www.arcgames.com/en/forums#/discussion/1196987/sto-keeps-trying-to-force-me-to-use-directx-11-and-freezes-every-time

    Check your files, per the original post, then try the suggested workaround. It's an annoying pain in the tuchus, but if ya suffer from the same problem, it's thus far been the only way to get into the game, until they hopefully fix this problem.
    "Don't try to be a great man. Just be a man and let history make its own judgments." -Zefram Cochrane
    Vice-Admiral Methos Corinthian
    methos71
    screenshot_2012-03-27-13-37-23.jpg

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    ovrkylovrkyl Member Posts: 309 Arc User
    Doesn't anyone notice the commonality in many of the complaints (not even just this thread, but so many others over so long)?
    ...since the patch on Thursday...
    Why should any one of us have to update drivers or software or hardware (like some idiots saying "just go buy a new computer!") that worked perfectly fine the day before patching and work perfectly fine now with anything other than STO?

    Cryptic broke it, Cryptic should fix it, or apparently Cryptic doesn't want us to play the game (so why bother patching?).

    The stupidity of the entire situation (and it's not like it's a recent development) is staggering.

    This is my signature. There are many like it, but this one is mine.
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    mathiasdarkmathiasdark Member Posts: 5 New User
    I also play Neverwinter Nights by Cryptic/(un)Perfect World...runs fine on this machine and like you said, before those patches, worked fine
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    cmdrscarletcmdrscarlet Member Posts: 5,137 Arc User
    edited July 2015
    Frankly, we may have to wait until Thursday's patch to hope this is fixed.
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    kittyflofykittyflofy Member Posts: 1,004 Arc User
    Frankly, we may have to wait until Thursday's patch to hope this is fixed.

    Frankly and not frankly. Thursdays are the only day we have patches. They will never do a maintenance in a day that is not thursday. Not until the fix is related to some player sploit lol.
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    sarosssaross Member Posts: 248 Media Corps
    kittyflofy wrote: »

    Frankly and not frankly. Thursdays are the only day we have patches. They will never do a maintenance in a day that is not thursday. Not until the fix is related to some player sploit lol.

    Or related to season maintenance, event, or some emergency fix that made the game so broken and unplayable that enough of a base could not play at all... wait it's getting that way already..​​
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    cmdrscarletcmdrscarlet Member Posts: 5,137 Arc User
    kittyflofy wrote: »
    Frankly and not frankly. Thursdays are the only day we have patches. They will never do a maintenance in a day that is not thursday. Not until the fix is related to some player sploit lol.

    Wasn't there a patch on Friday last week?

    But yeah, sploits get uber attention, hehe. In this case, a group of players are unable to play the game ...

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    kittyflofykittyflofy Member Posts: 1,004 Arc User
    edited July 2015
    kittyflofy wrote: »
    Frankly and not frankly. Thursdays are the only day we have patches. They will never do a maintenance in a day that is not thursday. Not until the fix is related to some player sploit lol.

    Wasn't there a patch on Friday last week?

    But yeah, sploits get uber attention, hehe. In this case, a group of players are unable to play the game ...

    And maybe because it is "only" a "group" of players.. we will never get a maintenance patch in other day than thursday. Same happens with the massive lag in-game, since there is only a group of players complaining about it (while there are thousands asking for new shinys.. incredible) and since people seem to be really enjoying the lag in a space shooter (lets figure, in the meantime they keep draining their pockets) i dont think cryptic will do anything about it either. Not until the game becomes totally unplayable (and we are not far from that point). How sad is to know things are this way and we are talking about an amazing ip as star trek is.. sigh, so terribly sad.

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    ovrkylovrkyl Member Posts: 309 Arc User
    edited July 2015
    kittyflofy wrote: »
    Frankly and not frankly. Thursdays are the only day we have patches. They will never do a maintenance in a day that is not thursday. Not until the fix is related to some player sploit lol.
    Never say "never".

    Just in the past year...
    July 24th, 2015 (Friday)
    April 22nd, 2015 (Wednesday)
    April 21st, 2015 (Tuesday)
    April 7th, 2015 (Tuesday)
    December 30th, 2014 (Tuesday)
    December 23rd, 2014 (Tuesday)
    December 12th, 2014 (Friday)
    November 25th, 2014 (Tuesday)
    September 26th, 2014 (Friday), post 1of2
    September 26th, 2014 (Friday), post 2of2
    Click the dates for links to the release notes.

    This is just the announced and posted patches, not including unannounced or hotfixes.
    This is my signature. There are many like it, but this one is mine.
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    captaincelestialcaptaincelestial Member Posts: 1,925 Arc User
    edited August 2015
    ovrkyl wrote: »
    kittyflofy wrote: »
    Frankly and not frankly. Thursdays are the only day we have patches. They will never do a maintenance in a day that is not thursday. Not until the fix is related to some player sploit lol.
    Never say "never".

    Just in the past year...
    July 24th, 2015 (Friday)
    April 22nd, 2015 (Wednesday)
    April 21st, 2015 (Tuesday)
    April 7th, 2015 (Tuesday)
    December 30th, 2014 (Tuesday)
    December 23rd, 2014 (Tuesday)
    December 12th, 2014 (Friday)
    November 25th, 2014 (Tuesday)
    September 26th, 2014 (Friday), post 1of2
    September 26th, 2014 (Friday), post 2of2
    Click the dates for links to the release notes.

    This is just the announced and posted patches, not including unannounced or hotfixes.

    You missed the Canada Maintenance Day, July 1, fell on a Wednesday. :wink:
    Post edited by captaincelestial on
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    kittyflofykittyflofy Member Posts: 1,004 Arc User
    edited July 2015
    I was talking about regular maintenances (implying stability maintenance) not "special" ones :) and so you know a lot of those dates are regular maintenances that were moved to other days because of some reasons/events/server downfalls. Meaning, still there was only 1 maintenance patch in the week.
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    dargalanddargaland Member Posts: 78 Arc User
    This is what I'm getting trying to login:


    Attempting to connect to controller tracker.......but never connects.

    Server status is green.

    Last night not an issue...today..???
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    captainproto1captainproto1 Member Posts: 4 Arc User
    Ok this worked for me with the "Attempting to connect to controller tracker......" failure
    /ipconfig /release
    /ipconfig /renew

    It make no sense, why this would allow me to login. Might be a Comcast F up
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    ovrkylovrkyl Member Posts: 309 Arc User
    kittyflofy wrote: »
    I was talking about regular maintenances (implying stability maintenance) not "special" ones :) and so you know a lot of those dates are regular maintenances that were moved to other days because of some reasons/events/server downfalls. Meaning, still there was only 1 maintenance patch in the week.
    Regardless, your statement ...
    kittyflofy wrote: »
    Thursdays are the only day we have patches. They will never do a maintenance in a day that is not thursday.
    ... was still incorrect.
    This is my signature. There are many like it, but this one is mine.
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    grimmroethgrimmroeth Member Posts: 2 Arc User
    still having failure to login. problem has been going on for a month know. I have wiped the files and it took 6 hours to download the game on a 100mb connection, worked for a couple days and now it's back to the failures.
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    sdavistatorsdavistator Member Posts: 18 Arc User
    Comcast user here...did this ever get resolved?
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    shailatshailat Member Posts: 478 Arc User
    Comcast user here...did this ever get resolved?
    no as i have the same issue evey night at around 9 - the time i log off, 900+ ping, high recv: number and so on
    so i think cryptic really doesnt care about us, as they just want us to buy the fancy new ships, but who cares if we cant log in / stay logged in to use them right?
    ogew7.jpg
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