To the 99.999% of the people posting in this thread who have no clue what's really going on in the Server room right now, give it a rest. Does anyone here actually thing Cryptic wanted their system to go down on a weekend? Does anyone here actually believe someone at Cryptic said to themselves: "let's TRIBBLE with all these nerds and see how much rage we can generate from them this weekend by crashing the system Friday and Saturday night!"?
I can assure you that Cryptic is as upset about it as you are. You're losing a few hours of play and instead are watching television. They're losing the thousands of dollars all of you would have been spending. Trust me, the issue is bigger to them then it is to all of you.
It will be fixes as quickly as it is possible to be fixed.
I'm going to need to investigate if you're secretly one of our Engineers posting :P
This sums it up well, though. Having to bring down the network for this maintenance is unfortunate, and we definitely would much rather our games be up, but it's something that's required to help increase network stability to avoid any more outages. We considered every option we could to find an alternative solution, but the only way to get these optimizations in is with this maintenance. We appreciate your understanding, and empathize with you all -- we all play our games too and would rather be in them right along side you all tonight.
And obviously, if you knew anything about computer tech, you'd know they were getting system reports telling them if they didn't take it down and repair it that it was going to eventually crash again. Thus they scheduled time to take it down rather then having it crash at 2 AM.
This isn't the first time they've taken the server down when it was about to crash - and a few of those times it crashed before the time they had scheduled the maintenance.
Man, if the servers ran on NERDRAGE, they'd never go down ever. Just do what has to be done. I'll watch some Hulu or something, play an old game like M.A.X. for a bit, read a little and then sleep. Morning will look bright and glorious with stable servers and a hot cup of java.
A live web cam in the server room would be cool. On such occasions and crashes we could critique work progress, mannerisms and general worker apparel and appearance.
Hi Captains! Maintenance is progressing well. More updates as I have them.
Cheers,
Brandon =/\=
That means they have finished connecting all of the wires, and had less than five screws left over. Now they have to turn everything back on and wait for it to load.
WHEN was this "scheduled" ? When I signed in there was no red banner mentioning this. 3 NIGHTS IN A ROW, plus doing it on the weekend. Infuriating ! I have paid for lifetime, legacy, and many deposits of ZEN and for a third night in May I cannot play (only had 4 days in May see the problem). Get it together and do something for this, especially since you never updated STO players AT ALL last night about the outage.
Little redundancy is needed for some of you to think b 4 leaping with your mouth.lol But what you know bout networks and logistics of the whole quantum of things, is get a network and servers for dummies book, or sign up for my online classes. let the ppl do their work and o yeah your diapers and binky is ready when your stop crien over a game being down for a bit. so what you have to endure the real world for a bit. Game on.
Yet PWE is from china ...:rolleyes:
...
p.s . pwe is from China
... which is irrelevant to the discussion since the devs, the server and the timezone of the annoucements are in America for the most part.
I always find it very funny when people dismiss others for "whining" on a forum like this. If they had their way, the forum would be a temple for the adoration of the game and its sponsors... which it is not. This is a forum where people can express their discontent as well as their admiration.
Live with it. (and stop whining about the whiners)
Little redundancy is needed for some of you to think b 4 leaping with your mouth.lol But what you know bout networks and logistics of the whole quantum of things, is get a network and servers for dummies book, or sign up for my online classes. let the ppl do their work and o yeah your diapers and binky is ready when your stop crien over a game being down for a bit. so what you have to endure the real world for a bit. Game on.
You picked a good word there, "redundancy". Now go teach that to PWE/Crptic, then maybe we wouldn't have downtime like this. Thanks.
They could always put up a backup server... something cobbled together from old castoff IBM 8088s and 800 baud modems. Then we could all enjoy STO rendered in ASCII.
what is going on it down again wtf are you guys going Thursday morning Thursday night then Friday night now Saturday night what the hell this is pissing me off fix it the right way. and if THE PERSON CANT FIX IT FIRE THAT PERSON AND GET SOMEONE THAT CAN FIX IT
THIS IS A BIG WAIST OF MY TIME
Hi Captains! Maintenance is progressing well. More updates as I have them.
Cheers,
Brandon =/\=
aloha any word along the lines of perhaps isolating your services more? Games particularly mmo's have issues; we get that. However, the recent trend particularly since the anniversary event that loss of service to one = loss of service to all is symptomatic of a larger problem within ya'lls architecture. That's all we're saying.
a Live Web Cam In The Server Room Would Be Cool. On Such Occasions And Crashes We Could Critique Work Progress, Mannerisms And General Worker Apparel And Appearance.
It never ceases to amaze me, no matter what game I play or what company manages it... Whenever things go awry for smooth and consistent game play the outcry is the same for each and every one...
"<Company X> doesn't respect us as customers!!"
"I'm going back to <Game Y>!!"
"Give me free stuff!!"
"How dare you interrupt your service during the times *I* want to use them?!?"
And on and on... Contrary to popular belief no company is 'out to get' their customers. Most companies are actively trying to address the concerns of their customer base but don't always have adequate resources to do so in the turn-around their customers demand (with online games this appears to be "before it was broken in the first place"). Most companies will not go out of their way to interrupt their services at all, let alone during "prime time" (which is an interesting concept for a game played world-wide).
No, I'm not advocating for Cryptic or Perfect World or any company... I'm just saying that going online to the forums and throwing a temper tantrum doesn't specifically help in any way. Your game won't be up any faster, your sense of self-importance won't be any more fulfilled, and you will only have succeeded in sounding like every other spoiled individual in today's "instant gratification" marketplace.
Anywho, yeah... my 2 cents Flame away, as I'm sure you will.
No company is "out to get" their customers????
Have you *heard* of the lawsuits against Big Tobacco? I'm not saying, at all, that Cryptic falls into this category but Americans have been brainwashed for over 30 years that "companies" have their customer's best interest at heart which isn't true. Companies have their customers' *money* as their best interest.
Look at "pink slime" or antibiotic-resistant meats produced in this country and tell me again how companies have this fairy tale-esque care for the welfare of their customers.
I personally don't blame them as corporations have a legal obligation to make profit. That's their function but to act as if there is some morality or concern involved doesn't fit the facts of American business in 2013.
what is going on it down again wtf are you guys going Thursday morning Thursday night then Friday night now Saturday night what the hell this is pissing me off fix it the right way. and if THE PERSON CANT FIX IT FIRE THAT PERSON AND GET SOMEONE THAT CAN FIX IT
THIS IS A BIG WAIST OF MY TIME
And this, kids, is a textbook example of "nerdrage".
They could always put up a backup server... something cobbled together from old castoff IBM 8088s and 800 baud modems. Then we could all enjoy STO rendered in ASCII.
Ouch!! I still remember the loading time for BBS front-pages back then... (flashbacks to ASCII and Terminal connections hurt!!)
Really? Again? 3-4 hours of downtime per days since thursday?
/notamused
Beta, LTA, CE, Multiple preorder Versions, all Addon Packs except AoY, nearly all KDF/Rom and ~50% of all Fedships, over 25 LockboxShips, Endurer of Atari's "Year of Hell", but...
Comments
Cheers,
Brandon =/\=
Immature.......yes. But. I. Play. Games.
I just spewed Mountain Dew out of my nose after reading that. Thank you for this lovely burning sensation.
Too bad you guys didn't realize you needed this before launching Neverwinter.
And everytime someone posts a stop complaining post, I do another shot !
If I can't play the game, I'm gonna party
One shot
two shot :P
three shot,
four,
Man, I'm gettin dizzy - hiccup ***
100% approval for this ...
That's not what straws are for.
Remember folks:
Please practice safe consumption of Mountain Dew
"Reason notwithstanding, the Universe continues unabated."
YEA! good news I think.
I'm surprised someone hasn't posted a link to a video of monkeys beating on computers with sticks.
That means they have finished connecting all of the wires, and had less than five screws left over. Now they have to turn everything back on and wait for it to load.
... which is irrelevant to the discussion since the devs, the server and the timezone of the annoucements are in America for the most part.
I always find it very funny when people dismiss others for "whining" on a forum like this. If they had their way, the forum would be a temple for the adoration of the game and its sponsors... which it is not. This is a forum where people can express their discontent as well as their admiration.
Live with it. (and stop whining about the whiners)
Your right, and at this time they are cleaning out the network and trying to cage the tribbles
You picked a good word there, "redundancy". Now go teach that to PWE/Crptic, then maybe we wouldn't have downtime like this. Thanks.
THIS IS A BIG WAIST OF MY TIME
aloha any word along the lines of perhaps isolating your services more? Games particularly mmo's have issues; we get that. However, the recent trend particularly since the anniversary event that loss of service to one = loss of service to all is symptomatic of a larger problem within ya'lls architecture. That's all we're saying.
I Love It !
Rotfwl
No company is "out to get" their customers????
Have you *heard* of the lawsuits against Big Tobacco? I'm not saying, at all, that Cryptic falls into this category but Americans have been brainwashed for over 30 years that "companies" have their customer's best interest at heart which isn't true. Companies have their customers' *money* as their best interest.
Look at "pink slime" or antibiotic-resistant meats produced in this country and tell me again how companies have this fairy tale-esque care for the welfare of their customers.
I personally don't blame them as corporations have a legal obligation to make profit. That's their function but to act as if there is some morality or concern involved doesn't fit the facts of American business in 2013.
not monkeys but one of Cryptic's Engineers...
http://www.youtube.com/watch?v=MZrdrfdAl44
Sorry Brandon just had too!!!
"The higher the fewer."
And this, kids, is a textbook example of "nerdrage".
/notamused
Thanks for the update.