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STO Launcher crashes at login!

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Fozter wrote:
    This resolved the issue. Before you hit Engage from the launcher, click the "Options" link at the top right of the window. From there, put a check in the box that says, "Show All Games". You should be prompted to restart the launcher. Close the launcher, restart it, and you should be able to log in as normal.

    A mod should get this thread set so that the solution is the top post.

    Brian

    It works for me... perphaps the people who's can't make work it's because they've not installed holodeck or champios...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Fozter wrote:
    This resolved the issue. Before you hit Engage from the launcher, click the "Options" link at the top right of the window. From there, put a check in the box that says, "Show All Games". You should be prompted to restart the launcher. Close the launcher, restart it, and you should be able to log in as normal.

    A mod should get this thread set so that the solution is the top post.

    Brian

    Worked for me too!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    HJMaverick wrote: »
    Ok This works for me , click on your game icon to bring up the login screen ( do not log in yet) up the top right click OPTIONS this will bring up a small window, there you will find SHOW ALL GAMES tick that box, click apply close window...You should get a message Launcher needs to restart, Close luancher and reopen everything should be fine now

    Doesn't work for me :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Has this thread received any staff attention? Has anyone submitted a support ticket about this issue?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Another one.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Yep, the "options" suggestion resolved the problem for me.
    Q
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    HJMaverick wrote: »
    Ok This works for me , click on your game icon to bring up the login screen ( do not log in yet) up the top right click OPTIONS this will bring up a small window, there you will find SHOW ALL GAMES tick that box, click apply close window...You should get a message Launcher needs to restart, Close luancher and reopen everything should be fine now

    I just tried this and I can confirm that selecting SHOW ALL GAMES does work and now I can log in.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Fozter wrote:
    This resolved the issue. Before you hit Engage from the launcher, click the "Options" link at the top right of the window. From there, put a check in the box that says, "Show All Games". You should be prompted to restart the launcher. Close the launcher, restart it, and you should be able to log in as normal.

    A mod should get this thread set so that the solution is the top post.

    Brian

    This fix worked for me. Thank you for re-posting it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    my launcher is crashing aswell
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Fozter wrote:
    This resolved the issue. Before you hit Engage from the launcher, click the "Options" link at the top right of the window. From there, put a check in the box that says, "Show All Games". You should be prompted to restart the launcher. Close the launcher, restart it, and you should be able to log in as normal.

    A mod should get this thread set so that the solution is the top post.

    Brian

    I clicked Show All Games, and logged in fine. I have no idea why ... I never checked or unchecked that box before, and I have always had On Demand Patching disabled.

    Thanks!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    My problem is that I cannot get passed the launcher screen to the password screen. I get Cryptic Launcher Has Quit Working.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I am having this problem too, I tried uninstalling and reinstalling to no avail, still crashes on launcher.

    I experimented on making a new account, and the new account works, but my old one doesnt
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Alright Captains! This should no longer be occurring. :) If it is, let me know in this thread.

    Cheers,

    Brandon =/\=
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Alright Captains! This should no longer be occurring. :) If it is, let me know in this thread.

    Cheers,

    Brandon =/\=

    I just fixed this issue. This was the fix for me;

    This resolved the issue. Before you hit Engage from the launcher, click the "Options" link at the top right of the window. From there, put a check in the box that says, "Show All Games". You should be prompted to restart the launcher. Close the launcher, restart it, and you should be able to log in as normal.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Alright Captains! This should no longer be occurring. :) If it is, let me know in this thread.

    Cheers,

    Brandon =/\=

    It's still happening
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Alright Captains! This should no longer be occurring. :) If it is, let me know in this thread.

    Cheers,

    Brandon =/\=

    Glad everyone wasn't at happy hour after all!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I just fixed this issue. This was the fix for me;

    This resolved the issue. Before you hit Engage from the launcher, click the "Options" link at the top right of the window. From there, put a check in the box that says, "Show All Games". You should be prompted to restart the launcher. Close the launcher, restart it, and you should be able to log in as normal.

    You should be able to get in without choosing "show all games". Can you confirm?

    Cheers,

    Brandon =/\=
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Gents I'm in the same boat to. I deleted the launcher and reinstalled it off the CD/DVD. Hopefully it works. I sent about 5 Cryptic tickets after the launcher crashed.:mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    You should be able to get in without choosing "show all games". Can you confirm?

    Cheers,

    Brandon =/\=

    Nope, it still crashes
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I had this problem. I started the launcher and entered the password, it would then crash saying oops and it would create a report screen. Not sure which fixed it but i did the following and it started working again.

    On my firewall i removed permission for it to access to the internet etc and then in gave it permission again manually. ( i am using eset firewall)

    I then restarted the launcher. At the top of the launcher i clicked on options and ticked the "force verify box"
    I then entered my password and the game patched itself and the game started working again.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Alright Captains! This should no longer be occurring. :) If it is, let me know in this thread.

    Cheers,

    Brandon =/\=

    I did as the others had done and got the launcher to work. I then saw this post and set things back and the launcher worked fine. Thank you.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    In case you do not see the other thread - when opening your Launcher - go to Options - and check "Show all games". Hit ok. Close and re-launch the game launcher and then you are able to get in.

    Worked for me - thanks.

    Tried the suggestion of disabling the on demand patching but it still crashed. Selecting show all games as above worked for me (I only have STO on my PC, no CO).

    Whatever it was that caused it, happened within the last six hours, as I logged on earlier tonight without problem on the same pc.

    Edit: OK, Just seen BranFlakes' post quoted above - tried setting all the settings back as they were before and it lets me in normally, appears to be fixed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    You can add me to the list of people who's STO crashes after login.

    WAIT... I JUST TRIED IT AND NOW IT IS LAUNCHING FOR ME!!!!!

    I hope it starts working for you all too... see you out there.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Having the same issue.

    Clicked the show all games... seems to work.

    But I had uninstalled and tried re-installing (x2) before I found this thread. I'm currently in Patch hell as it gets updated. But that's an improvement since past the log-in screen, before show all games was selected, it would /instant_crash. So I'm assuming that work around some how works.

    -@Brain, thanks for the reply. Glad you guys are working on it. Hopefully it is fixed but as I'm still patching I cant tell and wont know cus I'm not taking the risk of logging out and it somehow going /TRIBBLE_out on me again tonight.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I don't know what you guys are talking about as it CLEARLY is not working...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    You should be able to get in without choosing "show all games". Can you confirm?

    Cheers,

    Brandon =/\=


    Confirmed for me and the two other accounts affected in our home, we no longer need show all games checked to avoid the crash. Thanks again Brandon. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I restored from an earlier backup (1/10/2012) and the launcher didn't crash. Didn't need to set any startup options as well. Seems like a launcher bug that (hopefully) will be fixed in the next patch.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I had same Problem. crashed just after password and gave bug report. did it 3 times. I just changed it to force verify and it went thru.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Just tried about 90 mins after it started playing up and I can get in now without changing the options
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Fixed BranFlakes, Thank you, I can deselect show all games and log in as normal! ;)
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