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Forums > Home› Star Trek Online General Discussion

STO Launcher crashes at login!

1…468910

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Epic fail on my launcher too.

    Assertion failed

    Program: ...
    SVN Revision: 87348
    Time: Wed Mar 21 07:03:05 PM
    Process ID: 5548
    File: c:\src\libs\utilitieslib\utils\error.c
    Line: 740
    Expression: 0

    Error Message: Premature Errorf: Someone (c:\src\libs\utilitieslib\utils\cmdparse.c: 2076) tried to generate Errorf "Unrecognized command: SetSharedMachineIndex 0
    Unknown command "SetSharedMachineIndex"." before the file system is ready, mostly like in an AUTO_RUN

    0 SYSTEM_ERROR 487 at 0x004A6F8D (0,18cdac,0,2800)
    Line: --- (0)
    Module: CrypticError.exe
    1 SYSTEM_ERROR 487 at 0x0051B1E4 (0,5b19e0,0,18f620)
    Line: --- (0)
    Module: CrypticError.exe
    2 SYSTEM_ERROR 487 at 0x0051A731 (0,5b19e0,0,5cd418)
    Line: --- (0)
    Module: CrypticError.exe
    3 SYSTEM_ERROR 487 at 0x0047B239 (0,9964a4,0,18fd94)
    Line: --- (0)
    Module: CrypticError.exe
    4 SYSTEM_ERROR 487 at 0x0047BA85 (0,800,0,5cbde0)
    Line: --- (0)
    Module: CrypticError.exe
    5 SYSTEM_ERROR 487 at 0x0047BB01 (0,5cc300,0,5cbde0)
    Line: --- (0)
    Module: CrypticError.exe
    6 SYSTEM_ERROR 487 at 0x0047BA18 (0,0,0,5cbde0)
    Line: --- (0)
    Module: CrypticError.exe
    7 SYSTEM_ERROR 487 at 0x004780ED (0,9,0,880410)
    Line: --- (0)
    Module: CrypticError.exe
    8 SYSTEM_ERROR 487 at 0x0053BCA7 (0,400000,0,0)
    Line: --- (0)
    Module: CrypticError.exe
    9 SYSTEM_ERROR 487 at 0x0055B500 (0,18ff94,0,76c9339a)
    Line: --- (0)
    Module: CrypticError.exe
    10 SYSTEM_ERROR 487 at 0x0055B24D (0,7efde000,0,18ffd4)
    Line: --- (0)
    Module: CrypticError.exe
    11 BaseThreadInitThunk (7efde000,0,75231d0e,0)
    Line: --- (0)
    Module: kernel32.dll
    12 RtlInitializeExceptionChain (55b240,0,7efde000,0)
    Line: --- (0)
    Module: ntdll.dll
    13 RtlInitializeExceptionChain (55b240,0,7efde000,0)
    Line: --- (0)
    Module: ntdll.dll

    Heap is NOT corrupted
    No windows SYSTEM error code found.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I was just able to login. Something was fixed?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    thepantsparty wrote:
    I was having this same issue and was able to fix it by checking the "show all games" option in the launcher's options window.

    Worked for me as well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    thepantsparty wrote:
    I was having this same issue and was able to fix it by checking the "show all games" option in the launcher's options window.

    Another thumbs up for a fix from me
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Jigen_Daisuke wrote:
    looks like we got 3+ threads for this, anyone also notice that the login screen has been modified from one day/two days left on the lock boxes...

    This worked for me as well, shame i didnt think of trying this an hour ago
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    thepantsparty wrote:
    I was having this same issue and was able to fix it by checking the "show all games" option in the launcher's options window.

    this worked for me too, thanks! :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    thepantsparty wrote:
    I was having this same issue and was able to fix it by checking the "show all games" option in the launcher's options window.
    This worked for me, too. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Add me to the list.

    The launcher crashes every time i try to login.

    I dont know (or say) that the cause for this is the last Tribble patch, but those launcher crashes started after that for me.

    EDIT: This ...
    thepantsparty wrote:
    I was having this same issue and was able to fix it by checking the "show all games" option in the launcher's options window.

    ... works for me as well. Thx for sharing this workaround. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    thepantsparty wrote:
    I was having this same issue. In the options for the launcher I clicked "show all games" and was then able to log in fine.

    Ladies and gentlemen, there in lies the fix.

    The problem is most certainly with the launcher.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    thepantsparty wrote:
    I was having this same issue and was able to fix it by checking the "show all games" option in the launcher's options window.


    Show all games worked here as well! Thank you very much for sharing that info!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Jovi wrote: »
    I was just able to login. Something was fixed?

    dosent look like it as im stil crashign maby you just got lucky there.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    working for me too.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    tried the pw thing and my game is patching....

    my question now is WHAT IS THIS PATCH and why was it released in the middle of the day?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Yep, I'm back in as well. Interesting that the Shard selection is now different.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    yay! I was able to log in finally!:)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I was just playing a few hours ago, i lost connection, tried to log back in and instant crash. So many people with same problem. the problem has got to be at thier end.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Suavek wrote: »
    I played on Tribble about 10 hours ago and was able to log-in several times after that. I doubt this is the issue. Still, the crash happens on the patching screen, just after entering the password.

    *sigh*

    I'm having the "exact" same problems.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Yeah I was logged in just fine and then logged out and came back 20 minutes later and am getting an error message after login.."This application has encountered an error. Please contact someone on the software team to investigate. Thank you."
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Confirming the "Show all Games" Workaround has fixed my issue also.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Mine is still crashing. I am a non-Steam user.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    same here..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    The problem it's on steam accounts perfect world logging it's working fine
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    thepantsparty wrote:
    I was having this same issue and was able to fix it by checking the "show all games" option in the launcher's options window.

    This worked for me. Thanks! :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Ok, guys.
    The problem lies within Criptic's log in system. (yes, i know i spelled it wrong). To get back into the game:
    log in with any F2P account, log out (don't exit), log in with Criptic account.

    worked for me, saw it on the forms. This will have to do until the matter is resolved.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    holy TRIBBLE it worked!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Oh man oh man, I have a rough as hell day at work, so I come to STO to unwind and this STUFF crashes!!!!!! AHHHHHHHHHHHH has anyone been able to do anything to log in normally, since I see an hour ago people were able to log in...

    OKAY so that "show all games thing works" sorry to be angry

    BUT TELL US NEXT TIME IN A DAMN EMAIL OR SOMETHING! Jezuz krist
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Same here, at launcher selected options, then "Show all games" and able to get into Holodeck and Tribble.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    thepantsparty wrote:
    I was having this same issue. In the options for the launcher I clicked "show all games" and was then able to log in fine.

    This works.

    FIX IT CRYPTIC
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    nice workaround find guys. Interesting and bizarre workaround find.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    Wolvinator wrote: »
    Ladies and gentlemen, there in lies the fix.

    The problem is most certainly with the launcher.

    thanks it worked for me
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