For Anyone Who Cannot Patch

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Comments

  • tortoise
    tortoise Posts: 6 Arc User
    edited August 2008
    If anyone knows the developer or anything please ask him/her to put a new digital signature please.:D
  • silabus
    silabus Posts: 0 Arc User
    edited August 2008
    Lol I having the same issues so people are having here...I can't get pass the element.deta thing...heck I can't even go into any of the servers...and I was so physicked about playing this game :/.This is frustrating...waited almost 3 whole days the download client to find out this **** ain't working.
    モデラト　ここ　とても　意地悪。
  • karmelia
    karmelia Posts: 0 Arc User
    edited August 2008
    silabus wrote: »
    Lol I having the same issues so people are having here...I can't get pass the element.deta thing....

    Tried this? : http://pwi-forum.perfectworld.com/showthread.php?t=12951

    There is a technical section to the forums :)
    Frankieraye said : "we can promise that we will work to improve all facets of community, engineering, and customer service to ensure that something like this doesn't happen again."


    (We are still waiting to see any improvements or changes beign implemented. More empty promises from PWI?)
  • silabus
    silabus Posts: 0 Arc User
    edited August 2008
    ryuuzaki wrote: »
    For those of you still having trouble patching, try this:
    Tried that but it says the it can find the file...RAWR!
    モデラト　ここ　とても　意地悪。
  • silabus
    silabus Posts: 0 Arc User
    edited August 2008
    karmelia wrote: »
    Tried this? : http://pwi-forum.perfectworld.com/showthread.php?t=12951

    There is a technical section to the forums :)
    Tried it 5 times and it says "Windows can't find "C:\pwi\Perfect World International\element\data" check spelling and try again.
    モデラト　ここ　とても　意地悪。
  • karmelia
    karmelia Posts: 0 Arc User
    edited August 2008
    silabus wrote: »
    Tried it 5 times and it says "Windows can't find "C:\pwi\Perfect World International\element\data" check spelling and try again.

    Try to check in this path : C:\Program Files\Perfect World Entertainment\Perfect World International\element\data

    Otherwise, you only have to use the Windows explorer to go where you installed your game.
    Frankieraye said : "we can promise that we will work to improve all facets of community, engineering, and customer service to ensure that something like this doesn't happen again."


    (We are still waiting to see any improvements or changes beign implemented. More empty promises from PWI?)
  • silabus
    silabus Posts: 0 Arc User
    edited August 2008
    karmelia wrote: »
    Try to check in this path : C:\Program Files\Perfect World Entertainment\Perfect World International\element\data

    Otherwise, you only have to use the Windows explorer to go where you installed your game.
    Ok,it found it.I deleted those two files...now i'm trying to see if the problem is solve...I do hope it solves it.
    モデラト　ここ　とても　意地悪。
  • goroashi
    goroashi Posts: 2 Arc User
    edited August 2008
    Well, I too have the same freaking problem to log in:
    I have Vista 32bits
    downloaded the client from the torrent in the official perfect world international webpage
    created account and aplied beta key (from MMOABC) correctly
    autoupdated worked fine
    it gives me to choose from the servers "Oracle" and "Delphi", but it won't let me connect to any of them because it tells me that my username or password are incorrect.

    I have tried several different things like changing my password but i can't connect, please help
  • karmelia
    karmelia Posts: 0 Arc User
    edited August 2008
    goroashi wrote: »
    it gives me to choose from the servers "Oracle" and "Delphi", but it won't let me connect to any of them because it tells me that my username or password are incorrect.

    You downloaded the wrong client. You got the malaysian engrish version from Cubinet, not the PWI version. Oracle and Delphi are their servers. Here they are called Lost City and Ethersword.
    downloaded the client from the torrent in the official perfect world international webpage

    I guess you did not. Here's the page for the official PWI client : http://www.perfectworld.com/download
    Frankieraye said : "we can promise that we will work to improve all facets of community, engineering, and customer service to ensure that something like this doesn't happen again."


    (We are still waiting to see any improvements or changes beign implemented. More empty promises from PWI?)
  • xarfox
    xarfox Posts: 0 Arc User
    edited August 2008
    After failing to patch, please goto the following directory:

    Perfect World International\config\element\update.txt
    edited by darthpanda16
    Ok, so some people are having issues with patching to the latest version of the game, from within the game's front end.

    This patch is larger then previous ones, and takes some time to compile in the background.

    If you are Auto Updating the patch, try exiting the game if it doesn't look like it is making progress patching after 10-15 minutes.

    Exit the game, restart the game and resume the patching process. If it hangs again, try again another few times after 10-15 minutes with each try.

    We are aware of the patching issues some of you are having and are working to figure out the issues with the last few patches.


    For those of you who can't patch no matter how many times you try and are Windows XP users, and are perhaps anxiously awaiting a manual patch (they're working on it), you can help us with the patch server issues by doing the following:

    1) In XP, click on Start > click on Run > type in "cmd"
    2) On this screen type in (exactly as it is typed here): tracert 64.74.217.11
    Please note there is a space between "tracert" and "64.74.217.11"
    3) Wait until it bring a message back and a full log. Maximize (enlarge) the window as large as it will go and hopefully all of the text will be able to fit into the screen.
    4) Press Prnt Scrn (print screen) on your keyboard. Open mspaint.exe (Start > All Programs > Accessories > Paint)
    5) Click on the dotted line box at the top of the left menu to select a section > Click on the white space and press Ctrl+P to paste the image you grabbed with Prtn Scrn
    6) Save it where you can find it, as a .JPG image. Take that image and send it to our ticketing system (http://support.perfectworld.com/ticketing)and let us know it is a "trace route log"
    7) We take the logs and crunch the info through the engineers and get them crackin on the patch issues! :)
    end edit



    --> Update Here are IP addresses for you all

    IP addresses (ignore the letters a,b,c, they are there for listing purposes only). If you know what you are doing, you can allow for these IP addresses, or ask your ISP, school, etc; to allow them for your traffic. Same thing with your anti-virus and security software.

    www.perfectworld.com
    a. 64.74.129.32
    b. 64.74.129.33

    Heaven's Tear (PVE) pwigc4.perfectworld.com
    a. 29000:64.74.134.61
    b. 29000:64.74.134.62
    c. 29000:64.74.134.63
    d. 29000:64.74.134.64
    e. 29000:64.74.134.38
    f. 29000:64.74.134.39
    g. 29000:64.74.134.59
    h. 29000:64.74.134.60

    Lost City (PvP) pwigc3.perfectworld.com

    a. 29000:64.74.134.57
    b. 29000:64.74.134.58
    c. 29000:64.74.134.31
    d. 29000:64.74.134.32
    e. 29000:64.74.134.53
    f. 29000:64.74.134.54
    g. 29000:64.74.134.55
    h. 29000:64.74.134.56

    Patch server http://pwipatch.perfectworld.com/patch/

    a. 64.74.217.11


    Much thanks, appreciate you all
    [SIGPIC][/SIGPIC]
  • tyddraig
    tyddraig Posts: 31 Arc User
    edited August 2008
    Ok every time i paste my log and reply half of it disappears from my reply :S So this is all i can give you the bit that is missing is connecting and downloading, there is all so something but it is Chinese I'm guessing and thats the part that wont let me paste the rest :S


    2008/8/25 10:33:49Start files update
    2008/8/25 10:33:49Skip existing files=./configs/buff_str.txt
    2008/8/25 10:33:49Skip existing files=./configs/fonts.txt
    2008/8/25 10:33:49Skip existing files=./configs/fixed_msg.txt
    2008/8/25 10:33:49Skip existing files=./configs/item_desc.txt
    2008/8/25 10:33:49Skip existing files=./configs/item_ext_desc.txt
    2008/8/25 10:33:49Skip existing files=./configs/server_error.txt
    2008/8/25 10:33:49Skip existing files=./configs/skillstr.txt
    2008/8/25 10:33:49Skip existing files=./data/gshop.data
    2008/8/25 10:33:49Skip existing files=./data/elements.data
    2008/8/25 10:33:49Skip existing files=./data/task_npc.data
    2008/8/25 10:33:50Skip existing files=./data/tasks.data
    2008/8/25 10:33:50Skip existing files=./interfaces/channelcreate.stf
    2008/8/25 10:33:50Skip existing files=./interfaces/character.htf
    2008/8/25 10:33:50Skip existing files=./interfaces/create.stf
    2008/8/25 10:33:50Skip existing files=./interfaces/createinfo0.stf
    2008/8/25 10:33:50Download file=./interfaces/createinfo1.stf
    2008/8/25 10:35:21Verify files fails
    2008/8/25 10:35:24Download file=./interfaces/createinfo1.stf
    2008/8/25 10:36:55Verify files fails
    2008/8/25 10:36:58Download file=./interfaces/createinfo1.stf
    2008/8/25 10:38:29Verify files fails
    2008/8/25 10:38:39Download file=./interfaces/createinfo1.stf
    2008/8/25 10:38:54Folder closed successfully
  • masterchief666
    masterchief666 Posts: 1 Arc User
    edited August 2008
    yes i have that problem too like the ithers i downloaded the game from this side got a beta key activatet it on my acc tried to log in but then: INCORRECT ACC NAME OR PASSWORD
    I NEED HELP!!! PLS
  • sphinx
    sphinx Posts: 0 Arc User
    edited August 2008
    2008/8/25 08:27:42Start files update
    2008/8/25 08:27:42Download file=./configs/buff_str.txt
    2008/8/25 08:27:42Decompress files fails
    2008/8/25 08:28:02Download file=./configs/buff_str.txt
    2008/8/25 08:28:02Decompress files fails
    2008/8/25 08:28:22Download file=./configs/buff_str.txt
    2008/8/25 08:28:22Decompress files fails
    2008/8/25 08:28:48Download file=./configs/buff_str.txt
    2008/8/25 08:28:48Decompress files fails
    2008/8/25 08:29:02Download file=./configs/buff_str.txt
    2008/8/25 08:29:02Decompress files fails
    2008/8/25 08:29:22Download file=./configs/buff_str.txt
    2008/8/25 08:29:22Decompress files fails
    2008/8/25 08:29:42Download file=./configs/buff_str.txt
    2008/8/25 08:29:43Decompress files fails
    2008/8/25 08:30:05Update interrupted
    2008/8/25 08:31:57Connecting to server
    [SIGPIC][/SIGPIC]
  • inara
    inara Posts: 1 Arc User
    edited August 2008
    and another for the failed log in, I have waited a day just in-case that helped but evidently not.
    Since the the closed bata is only running for such a short time shorly this problem will be sorted asap. I've done a lot of reading up on the game and have been told meany good things so its more then a little irritating that I can't log in when my details are most definitely correct, yes I have tryed changing my password too and it is no help.
  • ani
    ani Posts: 1 Arc User
    edited August 2008
    Trying it now serveral days...


    2008/8/15 22:18:11=====================================================================
    2008/8/15 22:18:11开始
    2008/8/15 22:18:16Connecting to server…
    2008/8/15 22:18:17Update server connection fails
    2008/8/15 22:18:26Folder closed successfully
    2008/8/15 22:46:09=====================================================================
    2008/8/15 22:46:09开始
    2008/8/15 22:46:09Connecting to server…
    2008/8/15 22:46:09Update server connection fails
    2008/8/15 22:46:11Folder closed successfully
    2008/8/19 12:02:52=====================================================================
    2008/8/19 12:02:52开始
    2008/8/19 12:02:52Connecting to server…
    2008/8/19 12:03:11Downloading listed files…
    2008/8/19 12:03:12Start files update
    2008/8/19 12:03:12Download file=./configs/buff_str.txt
    2008/8/19 12:03:12Decompress files fails
    2008/8/19 12:03:32Download file=./configs/buff_str.txt
    2008/8/19 12:03:32Decompress files fails
    2008/8/19 12:03:52Download file=./configs/buff_str.txt
    2008/8/19 12:03:53Decompress files fails
    2008/8/19 12:04:14Download file=./configs/buff_str.txt
    2008/8/19 12:04:14Decompress files fails
    2008/8/19 12:04:33Download file=./configs/buff_str.txt
    2008/8/19 12:04:33Decompress files fails
    2008/8/19 12:04:53Folder closed successfully
    2008/8/19 12:04:57=====================================================================
    2008/8/19 12:04:57开始
    2008/8/19 12:04:57Connecting to server…
    2008/8/19 12:05:15Downloading listed files…
    2008/8/19 12:05:16Start files update
    2008/8/19 12:05:16Download file=./configs/buff_str.txt
    2008/8/19 12:05:16Decompress files fails
    2008/8/19 12:05:36Download file=./configs/buff_str.txt
    2008/8/19 12:05:36Decompress files fails
    2008/8/19 12:05:50Folder closed successfully
    2008/8/19 12:05:54=====================================================================
    2008/8/19 12:05:54开始
    2008/8/19 12:05:54Connecting to server…
    2008/8/19 12:06:09Downloading listed files…
    2008/8/19 12:06:09Start files update
    2008/8/19 12:06:09Download file=./configs/buff_str.txt
    2008/8/19 12:06:10Decompress files fails
    2008/8/19 12:06:29Download file=./configs/buff_str.txt
    2008/8/19 12:06:30Decompress files fails
    2008/8/19 12:06:49Download file=./configs/buff_str.txt
    2008/8/19 12:06:50Decompress files fails
    2008/8/19 12:07:15Download file=./configs/buff_str.txt
    2008/8/19 12:07:15Decompress files fails
    2008/8/19 12:07:29Download file=./configs/buff_str.txt
    2008/8/19 12:07:30Decompress files fails
    2008/8/19 12:07:49Download file=./configs/buff_str.txt
    2008/8/19 12:07:50Decompress files fails
    2008/8/19 12:08:09Download file=./configs/buff_str.txt
    2008/8/19 12:08:10Decompress files fails
    2008/8/19 12:08:35Download file=./configs/buff_str.txt
    2008/8/19 12:08:35Decompress files fails
    2008/8/19 12:08:50Download file=./configs/buff_str.txt
    2008/8/19 12:08:50Decompress files fails
    2008/8/19 12:09:10Download file=./configs/buff_str.txt
    2008/8/19 12:09:10Decompress files fails
    2008/8/19 12:09:30Download file=./configs/buff_str.txt
    2008/8/19 12:09:31Decompress files fails
    2008/8/19 12:09:53Update interrupted
    2008/8/19 12:11:57Folder closed successfully
    2008/8/19 12:13:19=====================================================================
    2008/8/19 12:13:19开始
    2008/8/19 12:13:19Connecting to server…
    2008/8/19 12:13:32Downloading listed files…
    2008/8/19 12:13:33Start files update
    2008/8/19 12:13:33Download file=./configs/buff_str.txt
    2008/8/19 12:13:33Decompress files fails
    2008/8/19 12:13:53Download file=./configs/buff_str.txt
    2008/8/19 12:13:53Decompress files fails
    2008/8/19 12:14:05Folder closed successfully
    2008/8/19 12:14:09=====================================================================
    2008/8/19 12:14:09开始
    2008/8/19 12:14:09Connecting to server…
    2008/8/19 12:14:19Downloading listed files…
    2008/8/19 12:14:19Start files update
    2008/8/19 12:14:19Download file=./configs/buff_str.txt
    2008/8/19 12:14:20Decompress files fails
    2008/8/19 12:14:40Download file=./configs/buff_str.txt
    2008/8/19 12:14:40Decompress files fails
    2008/8/19 12:15:00Download file=./configs/buff_str.txt
    2008/8/19 12:15:00Decompress files fails
    2008/8/19 12:15:23Update interrupted
    2008/8/19 12:16:23Connecting to server…
    2008/8/19 12:16:33Downloading listed files…
    2008/8/19 12:16:34Start files update
    2008/8/19 12:16:34Download file=./configs/buff_str.txt
    2008/8/19 12:16:34Decompress files fails
    2008/8/19 12:16:54Download file=./configs/buff_str.txt
    2008/8/19 12:16:54Decompress files fails
    2008/8/19 12:17:14Download file=./configs/buff_str.txt
    2008/8/19 12:17:15Decompress files fails
    2008/8/19 12:17:37Download file=./configs/buff_str.txt
    2008/8/19 12:17:38Decompress files fails
    2008/8/19 12:17:54Download file=./configs/buff_str.txt
    2008/8/19 12:17:55Decompress files fails
    2008/8/19 12:18:14Download file=./configs/buff_str.txt
    2008/8/19 12:18:15Decompress files fails
    2008/8/19 12:18:34Download file=./configs/buff_str.txt
    2008/8/19 12:18:35Decompress files fails
    2008/8/19 12:19:17Download file=./configs/buff_str.txt
    2008/8/19 12:19:38Verify files fails
    2008/8/19 12:19:38Download file=./configs/buff_str.txt
    2008/8/19 12:19:38Decompress files fails
    2008/8/19 12:19:58Download file=./configs/buff_str.txt
    2008/8/19 12:19:58Decompress files fails
    2008/8/19 12:20:21Update interrupted
    2008/8/19 12:54:58Connecting to server…
    2008/8/19 12:55:09Downloading listed files…
    2008/8/19 12:55:09Start files update
    2008/8/19 12:55:09Download file=./configs/buff_str.txt
    2008/8/19 12:55:10Decompress files fails
    2008/8/19 12:55:29Download file=./configs/buff_str.txt
    2008/8/19 12:55:30Decompress files fails
    2008/8/19 12:55:49Download file=./configs/buff_str.txt
    2008/8/19 12:55:50Decompress files fails
    2008/8/19 12:56:13Update interrupted
    2008/8/19 13:06:56Connecting to server…
    2008/8/19 13:07:07Downloading listed files…
    2008/8/19 13:07:07Start files update
    2008/8/19 13:07:07Download file=./configs/buff_str.txt
    2008/8/19 13:07:08Decompress files fails
    2008/8/19 13:07:27Download file=./configs/buff_str.txt
    2008/8/19 13:07:28Decompress files fails
    2008/8/19 13:07:47Download file=./configs/buff_str.txt
    2008/8/19 13:07:48Decompress files fails
    2008/8/19 13:08:10Update interrupted
    2008/8/19 13:18:42Connecting to server…
    2008/8/19 13:18:52Downloading listed files…
    2008/8/19 13:18:52Start files update
    2008/8/19 13:18:52Download file=./configs/buff_str.txt
    2008/8/19 13:18:53Decompress files fails
    2008/8/19 13:19:13Download file=./configs/buff_str.txt
    2008/8/19 13:19:13Decompress files fails
    2008/8/19 13:19:33Download file=./configs/buff_str.txt
    2008/8/19 13:19:33Decompress files fails
    2008/8/19 13:20:03Download file=./configs/buff_str.txt
    2008/8/19 13:20:03Decompress files fails
    2008/8/19 13:20:13Download file=./configs/buff_str.txt
    2008/8/19 13:20:13Decompress files fails
    2008/8/19 13:20:33Download file=./configs/buff_str.txt
    2008/8/19 13:20:33Decompress files fails
    2008/8/19 13:20:53Download file=./configs/buff_str.txt
    2008/8/19 13:20:53Decompress files fails
    2008/8/19 13:21:16Update interrupted
    2008/8/19 13:42:52Connecting to server…
    2008/8/19 13:43:02Downloading listed files…
    2008/8/19 13:43:03Start files update
    2008/8/19 13:43:03Download file=./configs/buff_str.txt
    2008/8/19 13:43:03Decompress files fails
    2008/8/19 13:43:23Download file=./configs/buff_str.txt
    2008/8/19 13:43:23Decompress files fails
    2008/8/19 13:43:43Download file=./configs/buff_str.txt
    2008/8/19 13:43:43Decompress files fails
    2008/8/19 13:44:06Update interrupted
    2008/8/20 11:28:15=====================================================================
    2008/8/20 11:28:15开始
    2008/8/20 11:28:15Connecting to server…
    2008/8/20 11:28:28Downloading listed files…
    2008/8/20 11:28:29Start files update
    2008/8/20 11:28:29Download file=./configs/buff_str.txt
    2008/8/20 11:28:29Decompress files fails
    2008/8/20 11:28:49Download file=./configs/buff_str.txt
    2008/8/20 11:28:49Decompress files fails
    2008/8/20 11:29:09Download file=./configs/buff_str.txt
    2008/8/20 11:29:09Decompress files fails
    2008/8/20 11:29:39Download file=./configs/buff_str.txt
    2008/8/20 11:29:40Decompress files fails
    2008/8/20 11:29:49Download file=./configs/buff_str.txt
    2008/8/20 11:29:50Decompress files fails
    2008/8/20 11:30:09Download file=./configs/buff_str.txt
    2008/8/20 11:30:10Decompress files fails
    2008/8/20 11:30:30Download file=./configs/buff_str.txt
    2008/8/20 11:30:30Decompress files fails
    2008/8/20 11:30:53Update interrupted
    2008/8/20 12:20:57Connecting to server…
    2008/8/20 12:21:16Downloading listed files…
    2008/8/20 12:21:17Start files update
    2008/8/20 12:21:17Download file=./configs/buff_str.txt
    2008/8/20 12:21:17Decompress files fails
    2008/8/20 12:21:37Download file=./configs/buff_str.txt
    2008/8/20 12:21:38Decompress files fails
    2008/8/20 12:21:57Download file=./configs/buff_str.txt
    2008/8/20 12:21:58Decompress files fails
    2008/8/20 12:22:20Update interrupted
    2008/8/20 14:28:58Connecting to server…
    2008/8/20 14:29:13Downloading listed files…
    2008/8/20 14:29:14Start files update
    2008/8/20 14:29:14Download file=./configs/buff_str.txt
    2008/8/20 14:29:14Decompress files fails
    2008/8/20 14:29:34Download file=./configs/buff_str.txt
    2008/8/20 14:29:34Decompress files fails
    2008/8/20 14:29:54Download file=./configs/buff_str.txt
    2008/8/20 14:29:54Decompress files fails
    2008/8/20 14:30:18Update interrupted
    2008/8/20 15:09:36Folder closed successfully
    2008/8/20 15:51:56=====================================================================
    2008/8/20 15:51:56开始
    2008/8/20 15:51:56Connecting to server…
    2008/8/20 15:52:13Downloading listed files…
    2008/8/20 15:52:13Start files update
    2008/8/20 15:52:13Download file=./configs/buff_str.txt
    2008/8/20 15:52:14Decompress files fails
    2008/8/20 15:52:20Folder closed successfully
    2008/8/20 15:52:47=====================================================================
    2008/8/20 15:52:47开始
    2008/8/20 15:52:47Connecting to server…
    2008/8/20 15:53:00Downloading listed files…
    2008/8/20 15:53:00Start files update
    2008/8/20 15:53:00Download file=./configs/buff_str.txt
    2008/8/20 15:53:01Decompress files fails
    2008/8/20 15:53:20Download file=./configs/buff_str.txt
    2008/8/20 15:53:21Decompress files fails
    2008/8/20 15:53:40Download file=./configs/buff_str.txt
    2008/8/20 15:53:41Decompress files fails
    2008/8/20 15:54:03Update interrupted
    2008/8/20 15:54:05Folder closed successfully
    2008/8/20 22:29:33=====================================================================
    2008/8/20 22:29:33开始
    2008/8/20 22:29:33Connecting to server…
    2008/8/20 22:29:56Downloading listed files…
    2008/8/20 22:29:57Start files update
    2008/8/20 22:29:57Download file=./configs/buff_str.txt
    2008/8/20 22:29:57Decompress files fails
    2008/8/20 22:30:17Download file=./configs/buff_str.txt
    2008/8/20 22:30:18Decompress files fails
    2008/8/20 22:30:37Download file=./configs/buff_str.txt
    2008/8/20 22:30:38Decompress files fails
    2008/8/20 22:31:06Update interrupted
    2008/8/20 22:31:57Connecting to server…
    2008/8/20 22:32:09Downloading listed files…
    2008/8/20 22:32:10Start files update
    2008/8/20 22:32:10Download file=./configs/buff_str.txt
    2008/8/20 22:32:10Decompress files fails
    2008/8/20 22:32:30Download file=./configs/buff_str.txt
    2008/8/20 22:32:30Decompress files fails
    2008/8/20 22:32:50Download file=./configs/buff_str.txt
    2008/8/20 22:32:50Decompress files fails
    2008/8/20 22:33:18Update interrupted
    2008/8/20 22:56:29Folder closed successfully
    2008/8/21 15:39:38=====================================================================
    2008/8/21 15:39:38开始
    2008/8/21 15:39:39Connecting to server…
    2008/8/21 15:39:49Update server connection fails
    2008/8/21 15:40:23Folder closed successfully
    2008/8/21 15:40:28=====================================================================
    2008/8/21 15:40:28开始
    2008/8/21 15:40:28Connecting to server…
    2008/8/21 15:40:38Update server connection fails
    2008/8/21 15:40:46开始版本验证...
    2008/8/21 15:40:47Update server connection fails
    2008/8/21 15:42:23Folder closed successfully
    2008/8/21 15:43:07=====================================================================
    2008/8/21 15:43:07开始
    2008/8/21 15:43:07Connecting to server…
    2008/8/21 15:43:16Update server connection fails
    2008/8/21 15:43:55Folder closed successfully
    2008/8/21 15:44:30=====================================================================
    2008/8/21 15:44:30开始
    2008/8/21 15:44:30Connecting to server…
    2008/8/21 15:44:40Update server connection fails
    2008/8/21 15:44:46Folder closed successfully
    2008/8/23 13:35:53=====================================================================
    2008/8/23 13:35:53开始
    2008/8/23 13:35:53Connecting to server…
    2008/8/23 13:36:10Start files update
    2008/8/23 13:36:10Download file=./configs/buff_str.txt
    2008/8/23 13:36:11Decompress files fails
    2008/8/23 13:36:31Download file=./configs/buff_str.txt
    2008/8/23 13:36:31Decompress files fails
    2008/8/23 13:36:51Download file=./configs/buff_str.txt
    2008/8/23 13:36:51Decompress files fails
    2008/8/23 13:37:15Update interrupted
    2008/8/23 13:37:55Connecting to server…
    2008/8/23 13:38:11Downloading listed files…
    2008/8/23 13:38:12Start files update
    2008/8/23 13:38:12Download file=./configs/buff_str.txt
    2008/8/23 13:38:12Decompress files fails
    2008/8/23 13:38:32Download file=./configs/buff_str.txt
    2008/8/23 13:38:32Decompress files fails
    2008/8/23 13:38:52Download file=./configs/buff_str.txt
    2008/8/23 13:38:52Decompress files fails
    2008/8/23 13:39:16Update interrupted
    2008/8/23 13:39:29Folder closed successfully
    2008/8/24 15:59:49=====================================================================
    2008/8/24 15:59:49开始
    2008/8/24 15:59:49Connecting to server…
    2008/8/24 16:00:05Downloading listed files…
    2008/8/24 16:00:06Start files update
    2008/8/24 16:00:06Download file=./configs/buff_str.txt
    2008/8/24 16:00:06Decompress files fails
    2008/8/24 16:00:26Download file=./configs/buff_str.txt
    2008/8/24 16:00:26Decompress files fails
    2008/8/24 16:00:46Download file=./configs/buff_str.txt
    2008/8/24 16:00:46Decompress files fails
    2008/8/24 16:01:10Update interrupted
    2008/8/25 16:28:47=====================================================================
    2008/8/25 16:28:47开始
    2008/8/25 16:28:47Connecting to server…
    2008/8/25 16:28:50Folder closed successfully
    2008/8/25 16:28:55=====================================================================
    2008/8/25 16:28:55开始
    2008/8/25 16:28:55Connecting to server…
    2008/8/25 16:29:09Start files update
    2008/8/25 16:29:09Download file=./configs/buff_str.txt
    2008/8/25 16:29:10Decompress files fails
    2008/8/25 16:29:30Download file=./configs/buff_str.txt
    2008/8/25 16:29:30Decompress files fails
    2008/8/25 16:29:50Download file=./configs/buff_str.txt
    2008/8/25 16:29:50Decompress files fails
    2008/8/25 16:30:13Update interrupted
  • caleigh
    caleigh Posts: 2 Arc User
    edited August 2008
    For me that still didn't work.It always says that my password is incorrect. Any reason for that?
  • tricktia
    tricktia Posts: 256 Arc User
    edited August 2008
    caleigh wrote: »
    For me that still didn't work.It always says that my password is incorrect. Any reason for that?

    adviceses that circle around forums are change password but if you did changed password (this is also one of advices) enter first one you made sure hope this helps :cool:
    [SIGPIC][/SIGPIC]
  • dethphile
    dethphile Posts: 5 Arc User
    edited August 2008
    Tried everything I can think of, and I can't log in. Please refer to [HTML]http://pwi-forum.perfectworld.com/showthread.php?p=392281#post392281[/HTML] link for reference.

    NEED HELP IMMEDIATELY, ASAP.
  • dethphile
    dethphile Posts: 5 Arc User
    edited August 2008
    Tried everything I can think of, and I can't log in. Please refer to http://pwi-forum.perfectworld.com/showthread.php?p=392281#post392281 link for reference.

    NEED HELP IMMEDIATELY, ASAP.
  • dethphile
    dethphile Posts: 5 Arc User
    edited August 2008
    Tried everything I can think of, and I can't log in. Please refer to http://pwi-forum.perfectworld.com/showthread.php?p=392281#post392281 link for reference.

    NEED HELP IMMEDIATELY, ASAP.
  • dethphile
    dethphile Posts: 5 Arc User
    edited August 2008
    Sorry, I didn't think the preview button actually posted the reply...:p
  • asmod
    asmod Posts: 3 Arc User
    edited August 2008
    Well, I've tried to paste here, but only the first 3rows appearing....

    2008/8/21 05:57:02=====================================================================
    2008/8/21 05:57:02开始
    2008/8/21 05:57:02Connecting to server

    BTW same as above...
  • obivan
    obivan Posts: 1 Arc User
    edited August 2008
    Here's my log. Hope u can fix it :(



    2008/8/25 13:06:54=====================================================================
    2008/8/25 13:06:54开始
    2008/8/25 13:54:38Folder closed successfully
    2008/8/25 13:54:43=====================================================================
    2008/8/25 13:54:43开始
    2008/8/25 13:54:57Connecting to server…
    2008/8/25 13:56:08Folder closed successfully
    2008/8/25 13:56:24=====================================================================
    2008/8/25 13:56:24开始
    2008/8/25 13:56:24Connecting to server…
    2008/8/25 13:56:41Downloading listed files…
    2008/8/25 13:56:42Start files update
    2008/8/25 13:56:42Download file=./configs/buff_str.txt
    2008/8/25 13:56:43Download file=./configs/fonts.txt
    2008/8/25 13:56:44Download file=./configs/fixed_msg.txt
    2008/8/25 13:56:44Download file=./configs/item_desc.txt
    2008/8/25 13:56:45Download file=./configs/item_ext_desc.txt
    2008/8/25 13:56:51Download file=./configs/server_error.txt
    2008/8/25 13:56:52Download file=./configs/skillstr.txt
    2008/8/25 13:56:55Download file=./data/gshop.data
    2008/8/25 13:56:57Download file=./data/elements.data
    2008/8/25 14:00:31Verify files fails
    2008/8/25 14:00:41Download file=./data/elements.data
    2008/8/25 14:02:07Decompress files fails
    2008/8/25 14:02:17Download file=./data/elements.data
    2008/8/25 14:03:42Decompress files fails
    2008/8/25 14:03:52Download file=./data/elements.data
    2008/8/25 14:05:15Decompress files fails
    2008/8/25 14:05:26Download file=./data/elements.data
    2008/8/25 14:06:52Decompress files fails
    2008/8/25 14:07:02Download file=./data/elements.data
    2008/8/25 14:08:25Decompress files fails
    2008/8/25 14:08:31Download file=./data/elements.data
    2008/8/25 14:09:16Folder closed successfully
    2008/8/25 14:09:50=====================================================================
    2008/8/25 14:09:50开始
    2008/8/25 14:09:50Connecting to server…
    2008/8/25 14:10:39Downloading listed files…
    2008/8/25 14:10:40Start files update
    2008/8/25 14:10:40Skip existing files=./configs/buff_str.txt
    2008/8/25 14:10:40Skip existing files=./configs/fonts.txt
    2008/8/25 14:10:40Skip existing files=./configs/fixed_msg.txt
    2008/8/25 14:10:40Skip existing files=./configs/item_desc.txt
    2008/8/25 14:10:40Skip existing files=./configs/item_ext_desc.txt
    2008/8/25 14:10:40Skip existing files=./configs/server_error.txt
    2008/8/25 14:10:40Skip existing files=./configs/skillstr.txt
    2008/8/25 14:10:40Skip existing files=./data/gshop.data
    2008/8/25 14:10:41Download file=./data/elements.data
    2008/8/25 14:14:16Verify files fails
    2008/8/25 14:14:27Download file=./data/elements.data
    2008/8/25 14:18:02Verify files fails
    2008/8/25 14:18:12Download file=./data/elements.data
    2008/8/25 14:19:36Decompress files fails
    2008/8/25 14:19:46Download file=./data/elements.data
    2008/8/25 14:21:12Decompress files fails
    2008/8/25 14:21:22Download file=./data/elements.data
    2008/8/25 14:22:52Decompress files fails
    2008/8/25 14:22:59Update interrupted
    2008/8/25 14:24:24Connecting to server…
    2008/8/25 14:24:33Downloading listed files…
    2008/8/25 14:24:34Start files update
    2008/8/25 14:24:34Skip existing files=./configs/buff_str.txt
    2008/8/25 14:24:34Skip existing files=./configs/fonts.txt
    2008/8/25 14:24:34Skip existing files=./configs/fixed_msg.txt
    2008/8/25 14:24:34Skip existing files=./configs/item_desc.txt
    2008/8/25 14:24:34Skip existing files=./configs/item_ext_desc.txt
    2008/8/25 14:24:34Skip existing files=./configs/server_error.txt
    2008/8/25 14:24:34Skip existing files=./configs/skillstr.txt
    2008/8/25 14:24:34Skip existing files=./data/gshop.data
    2008/8/25 14:24:35Download file=./data/elements.data
    2008/8/25 14:27:53Folder closed successfully
    2008/8/25 14:27:57=====================================================================
    2008/8/25 14:27:57开始
    2008/8/25 14:27:57Connecting to server…
    2008/8/25 14:28:35Start files update
    2008/8/25 14:28:35Download file=./data/elements.data
    2008/8/25 14:30:13=====================================================================
    2008/8/25 14:30:13开始
    2008/8/25 14:30:13Connecting to server…
    2008/8/25 14:33:16Folder closed successfully
    2008/8/25 14:33:21=====================================================================
    2008/8/25 14:33:21开始
    2008/8/25 14:33:21Connecting to server…
    2008/8/25 14:33:37Downloading listed files…
    2008/8/25 14:33:38Start files update
    2008/8/25 14:33:38Skip existing files=./configs/buff_str.txt
    2008/8/25 14:33:38Skip existing files=./configs/fonts.txt
    2008/8/25 14:33:38Skip existing files=./configs/fixed_msg.txt
    2008/8/25 14:33:38Skip existing files=./configs/item_desc.txt
    2008/8/25 14:33:38Skip existing files=./configs/item_ext_desc.txt
    2008/8/25 14:33:38Skip existing files=./configs/server_error.txt
    2008/8/25 14:33:38Skip existing files=./configs/skillstr.txt
    2008/8/25 14:33:38Skip existing files=./data/gshop.data
    2008/8/25 14:33:38Download file=./data/elements.data
    2008/8/25 14:37:14Verify files fails
    2008/8/25 14:37:25Download file=./data/elements.data
    2008/8/25 14:38:49Decompress files fails
    2008/8/25 14:38:59Download file=./data/elements.data
    2008/8/25 14:42:34Verify files fails
    2008/8/25 14:42:44Download file=./data/elements.data
    2008/8/25 14:44:08Decompress files fails
    2008/8/25 14:44:18Download file=./data/elements.data
    2008/8/25 14:45:43Decompress files fails
    2008/8/25 14:45:53Download file=./data/elements.data
    2008/8/25 14:47:16Decompress files fails
    2008/8/25 14:47:26Download file=./data/elements.data
    2008/8/25 14:49:21Folder closed successfully
    2008/8/25 16:09:59=====================================================================
    2008/8/25 16:09:59开始
    2008/8/25 16:09:59Connecting to server…
    2008/8/25 16:10:35Downloading listed files…
    2008/8/25 16:10:36Start files update
    2008/8/25 16:10:36Skip existing files=./configs/buff_str.txt
    2008/8/25 16:10:36Skip existing files=./configs/fonts.txt
    2008/8/25 16:10:36Skip existing files=./configs/fixed_msg.txt
    2008/8/25 16:10:36Skip existing files=./configs/item_desc.txt
    2008/8/25 16:10:36Skip existing files=./configs/item_ext_desc.txt
    2008/8/25 16:10:36Skip existing files=./configs/server_error.txt
    2008/8/25 16:10:36Skip existing files=./configs/skillstr.txt
    2008/8/25 16:10:36Skip existing files=./data/gshop.data
    2008/8/25 16:10:37Download file=./data/elements.data
    2008/8/25 16:10:44Folder closed successfully
    2008/8/25 18:10:47=====================================================================
    2008/8/25 18:10:47开始
    2008/8/25 18:10:47Connecting to server…
    2008/8/25 18:11:03Downloading listed files…
    2008/8/25 18:11:04Start files update
    2008/8/25 18:11:04Skip existing files=./configs/buff_str.txt
    2008/8/25 18:11:04Skip existing files=./configs/fonts.txt
    2008/8/25 18:11:04Skip existing files=./configs/fixed_msg.txt
    2008/8/25 18:11:04Skip existing files=./configs/item_desc.txt
    2008/8/25 18:11:04Skip existing files=./configs/item_ext_desc.txt
    2008/8/25 18:11:04Skip existing files=./configs/server_error.txt
    2008/8/25 18:11:04Skip existing files=./configs/skillstr.txt
    2008/8/25 18:11:04Skip existing files=./data/gshop.data
    2008/8/25 18:11:05Download file=./data/elements.data
    2008/8/25 18:14:21Verify files fails
    2008/8/25 18:14:31Download file=./data/elements.data
    2008/8/25 18:18:12Verify files fails
    2008/8/25 18:18:22Download file=./data/elements.data
    2008/8/25 18:22:26Download file=./data/task_npc.data
    2008/8/25 18:22:31Download file=./data/tasks.data
    2008/8/25 18:23:40Verify files fails
    2008/8/25 18:23:46Download file=./data/tasks.data
    2008/8/25 18:27:46Verify files fails
    2008/8/25 18:27:54Download file=./data/tasks.data
    2008/8/25 18:31:42Verify files fails
    2008/8/25 18:31:48Download file=./data/tasks.data
    2008/8/25 18:34:43Verify files fails
    2008/8/25 18:34:53Download file=./data/tasks.data
    2008/8/25 18:37:43Verify files fails
    2008/8/25 18:37:47Download file=./data/tasks.data
    2008/8/25 18:42:31Verify files fails
    2008/8/25 18:42:36Download file=./data/tasks.data
    2008/8/25 18:45:18Verify files fails
    2008/8/25 18:45:29Download file=./data/tasks.data
    2008/8/25 18:48:46Verify files fails
    2008/8/25 18:48:56Download file=./data/tasks.data
    2008/8/25 18:51:23Verify files fails
    2008/8/25 18:51:33Download file=./data/tasks.data
    2008/8/25 18:55:03Verify files fails
    2008/8/25 18:55:10Download file=./data/tasks.data
    2008/8/25 18:58:08Decompress files fails
    2008/8/25 18:58:15Download file=./data/tasks.data
    2008/8/25 19:00:56Decompress files fails
    2008/8/25 19:01:03Download file=./data/tasks.data
    2008/8/25 19:03:08Verify files fails
    2008/8/25 19:03:13Download file=./data/tasks.data
    2008/8/25 19:05:56Decompress files fails
    2008/8/25 19:06:06Download file=./data/tasks.data
    2008/8/25 19:08:08Verify files fails
    2008/8/25 19:08:14Download file=./data/tasks.data
    2008/8/25 19:11:01Decompress files fails
    2008/8/25 19:11:06Download file=./data/tasks.data
    2008/8/25 19:14:10Decompress files fails
    2008/8/25 19:14:20Download file=./data/tasks.data
    2008/8/25 19:17:25Decompress files fails
    2008/8/25 19:17:35Download file=./data/tasks.data
    2008/8/25 19:21:14Verify files fails
    2008/8/25 19:21:18Download file=./data/tasks.data
    2008/8/25 19:24:21Decompress files fails
    2008/8/25 19:24:31Download file=./data/tasks.data
    2008/8/25 19:27:22Decompress files fails
    2008/8/25 19:27:27Download file=./data/tasks.data
    2008/8/25 19:30:34Decompress files fails
    2008/8/25 19:30:44Download file=./data/tasks.data
    2008/8/25 19:33:40Decompress files fails
    2008/8/25 19:33:45Download file=./data/tasks.data
    2008/8/25 19:36:38Decompress files fails
    2008/8/25 19:36:42Download file=./data/tasks.data
    2008/8/25 19:39:37Decompress files fails
    2008/8/25 19:39:48Download file=./data/tasks.data
    2008/8/25 19:42:03Verify files fails
    2008/8/25 19:42:13Download file=./data/tasks.data
    2008/8/25 19:45:52Verify files fails
    2008/8/25 19:46:02Download file=./data/tasks.data
    2008/8/25 19:49:41Verify files fails
    2008/8/25 19:49:52Download file=./data/tasks.data
    2008/8/25 19:53:27Decompress files fails
    2008/8/25 19:53:38Download file=./data/tasks.data
    2008/8/25 19:54:47Folder closed successfully
    2008/8/25 22:44:37=====================================================================
    2008/8/25 22:44:37开始
    2008/8/25 22:44:37Connecting to server…
    2008/8/25 22:44:54Downloading listed files…
    2008/8/25 22:44:55Start files update
    2008/8/25 22:44:55Skip existing files=./configs/buff_str.txt
    2008/8/25 22:44:55Skip existing files=./configs/fonts.txt
    2008/8/25 22:44:55Skip existing files=./configs/fixed_msg.txt
    2008/8/25 22:44:55Skip existing files=./configs/item_desc.txt
    2008/8/25 22:44:55Skip existing files=./configs/item_ext_desc.txt
    2008/8/25 22:44:55Skip existing files=./configs/server_error.txt
    2008/8/25 22:44:55Skip existing files=./configs/skillstr.txt
    2008/8/25 22:44:55Skip existing files=./data/gshop.data
    2008/8/25 22:44:56Skip existing files=./data/elements.data
    2008/8/25 22:44:56Skip existing files=./data/task_npc.data
    2008/8/25 22:44:57Download file=./data/tasks.data
    2008/8/25 22:48:37Verify files fails
    2008/8/25 22:48:47Download file=./data/tasks.data
    2008/8/25 22:52:25Verify files fails
    2008/8/25 22:52:36Download file=./data/tasks.data
    2008/8/25 22:55:36Decompress files fails
    2008/8/25 22:55:46Download file=./data/tasks.data
    2008/8/25 22:58:37Decompress files fails
    2008/8/25 22:58:48Download file=./data/tasks.data
    2008/8/25 23:02:27Verify files fails
    2008/8/25 23:02:36Download file=./data/tasks.data
    2008/8/25 23:05:44Decompress files fails
    2008/8/25 23:05:52Download file=./data/tasks.data
    2008/8/25 23:08:41Decompress files fails
    2008/8/25 23:08:46Download file=./data/tasks.data
    2008/8/25 23:11:40Decompress files fails
    2008/8/25 23:11:46Update interrupted
    2008/8/25 23:12:48Connecting to server…
    2008/8/25 23:13:05Downloading listed files…
    2008/8/25 23:13:06Start files update
    2008/8/25 23:13:06Skip existing files=./configs/buff_str.txt
    2008/8/25 23:13:06Skip existing files=./configs/fonts.txt
    2008/8/25 23:13:06Skip existing files=./configs/fixed_msg.txt
    2008/8/25 23:13:06Skip existing files=./configs/item_desc.txt
    2008/8/25 23:13:06Skip existing files=./configs/item_ext_desc.txt
    2008/8/25 23:13:06Skip existing files=./configs/server_error.txt
    2008/8/25 23:13:06Skip existing files=./configs/skillstr.txt
    2008/8/25 23:13:06Skip existing files=./data/gshop.data
    2008/8/25 23:13:07Skip existing files=./data/elements.data
    2008/8/25 23:13:07Skip existing files=./data/task_npc.data
    2008/8/25 23:13:08Download file=./data/tasks.data
    2008/8/25 23:15:22Verify files fails
    2008/8/25 23:15:27Download file=./data/tasks.data
    2008/8/25 23:19:15Decompress files fails
    2008/8/25 23:19:25Download file=./data/tasks.data
  • hiiro
    hiiro Posts: 8 Arc User
    edited August 2008
    Hello, sorry if I'm interupting anyone, but I'm hoping someone can help. I just got this downloaded (for the proper region and everything) and input my beta key just fine. However, my updates keep stalling at the element.data, and I even tried deleting that like others have said in this thread. Nothing works?

    Anyone have any ideas of what I should try? TY for any help, =)
  • healingpriest
    healingpriest Posts: 1 Arc User
    edited August 2008
    2008/8/25 09:14:28=====================================================================
    2008/8/25 09:14:28开始
    2008/8/25 09:14:48Connecting to server…
    2008/8/25 09:14:59Update interrupted
    2008/8/25 09:15:38Connecting to server…
    2008/8/25 09:15:43Downloading listed files…
    2008/8/25 09:15:43Start files update
    2008/8/25 09:15:43Download file=./configs/buff_str.txt
    2008/8/25 09:15:43Download file=./configs/fonts.txt
    2008/8/25 09:15:43Download file=./configs/fixed_msg.txt
    2008/8/25 09:15:44Download file=./configs/item_desc.txt
    2008/8/25 09:15:47Download file=./configs/item_ext_desc.txt
    2008/8/25 09:15:47Download file=./configs/server_error.txt
    2008/8/25 09:15:50Download file=./configs/skillstr.txt
    2008/8/25 09:16:37Download file=./data/gshop.data
    2008/8/25 09:16:41Download file=./data/elements.data
    2008/8/25 09:17:11Download file=./data/task_npc.data
    2008/8/25 09:17:13Download file=./data/tasks.data
    2008/8/25 09:21:44Verify files fails
    2008/8/25 09:21:54Download file=./data/tasks.data
    2008/8/25 09:24:01Decompress files fails
    2008/8/25 09:24:12Download file=./data/tasks.data
    2008/8/25 09:26:16Verify files fails
    2008/8/25 09:26:26Download file=./data/tasks.data
    2008/8/25 09:28:16Decompress files fails
    2008/8/25 09:28:26Download file=./data/tasks.data
    2008/8/25 09:30:16Decompress files fails
    2008/8/25 09:30:26Download file=./data/tasks.data
    2008/8/25 09:33:00Decompress files fails
    2008/8/25 09:33:11Download file=./data/tasks.data
    2008/8/25 09:35:09Decompress files fails
    2008/8/25 09:35:19Download file=./data/tasks.data
    2008/8/25 09:37:50Decompress files fails
    2008/8/25 09:38:00Download file=./data/tasks.data
    2008/8/25 09:40:23Decompress files fails
    2008/8/25 09:40:33Download file=./data/tasks.data
    2008/8/25 09:42:32Decompress files fails
    2008/8/25 09:42:42Download file=./data/tasks.data
    2008/8/25 09:45:52Decompress files fails
    2008/8/25 09:46:02Download file=./data/tasks.data
    2008/8/25 09:47:38Decompress files fails
    2008/8/25 09:47:48Download file=./data/tasks.data
    2008/8/25 09:49:52Decompress files fails
    2008/8/25 09:50:03Download file=./data/tasks.data
    2008/8/25 09:51:33Decompress files fails
    2008/8/25 09:51:44Download file=./data/tasks.data
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  • tricktia
    tricktia Posts: 256 Arc User
    edited August 2008
    hiiro wrote: »
    Hello, sorry if I'm interupting anyone, but I'm hoping someone can help. I just got this downloaded (for the proper region and everything) and input my beta key just fine. However, my updates keep stalling at the element.data, and I even tried deleting that like others have said in this thread. Nothing works?

    Anyone have any ideas of what I should try? TY for any help, =)

    err look many have SAME PROBLEM with update(paching) so its no suprize you can't update right away after install so you should have looked little more in forums before posting same question everybody asking (thats for search is for lol)its kinda old topic you know as for what can tell you now is that I how I updated but its slim chance it work with you basacly what I did is went in Update settings and had all there checked then I pressed Verify not update then first time for me failed but second time I pressed Verify it worked it updated and now I have Version 4 of PWI Client.

    P.S. :D I as far I figured not even yours (might be yours connection fault and might not be) not even there is fault everyone have update problem I guess when packets travel to your PC they kinda lose its path lol so my best advice is try update and try untill you finaly update also one tip most update frezze at element AND task files
    [SIGPIC][/SIGPIC]
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited August 2008
    Hey Everyone,

    Some logs may be too long to post here. You can send them to techsupport at perfectworldinc dot com , just follow these instructions please :D

    Please take a screenshot of the issue when it pops up. You can press the Print Screen key on your keyboard to capture the image. Open Paint or your graphic editor program and save the screenshot as a JPG or PNG. Then attach it to your email reply back to us.

    Please put your email name in the name of the image file when you save it.

    Also, please attach a copy of the following file to your email reply from the game directory:

    Program Files\Perfect World Entertainment\Perfect World International\config\element\update.log

    When you reply back, please change the subject line of the email to "Can not patch - sending log files" to make it easier to send along to the server guys, so we can address this issue.

    Much thanks, appreciate you all! :)
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • koz
    koz Posts: 465 Arc User
    edited August 2008
    *prays for fix before OB launches*

    emailing now because it won't work on the forums :3
    [SIGPIC][/SIGPIC]
  • brazen
    brazen Posts: 2 Arc User
    edited August 2008
    I've tried the suggestions in the OP, nothing is working. I know its not a problem with the computer, patch, firewall, or any of that because I tried logging in on my girlfriend's pc and while she can get in, I can't.

    When I use my account name and password it simply doesn't work. It tells me "Incorrect account name or password".
  • sphinx
    sphinx Posts: 0 Arc User
    edited August 2008
    I find it weird. I have dual boot with XP and Vista. On my XP partition I have no problem connecting, logging in , and patching. Howerever when I try to play on vista I cant get by patching... Idk why that is...
    [SIGPIC][/SIGPIC]
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