Anniversary Plushie Update

catgirldesu

Thank you for the update. @orinj
Unfortunately, PMs on these forums are a bit tricky and from what I understood from @thenamesdomino 's words, only admins can initiate PMs with members. Thus, I will have to ask you to PM me when you have time so I can give you all the necessary details. I was one of the Anniversary Contest winners.

daymond

chary, there is no way for you to PM at the moment strangely.
What you must do is reply that you are the winner of one of these contests in order to get one of the staff members to PM you themselves to start the conversation, or get someone who already has an open chat with them to PM them for you.​​

dblazen1

you know things are really bad when the head of game studio in the US starts posting about problems and resolving it personally​​

arspaulina#4310

Heh. I think the bear has been awoken.

tricksie

dblazen1 wrote: »

you know things are really bad when the head of game studio in the US starts posting about problems and resolving it personally

It's quite refreshing actually. I am impressed. It almost* feels like we aren't the red-headed stepchild of PWE.​​

daymond

I agree, I am very impressed with Oranj.
He is like a breath of fresh air.​​

dblazen1

tricksie wrote: »

dblazen1 wrote: »

you know things are really bad when the head of game studio in the US starts posting about problems and resolving it personally

It's quite refreshing actually. I am impressed. It almost* feels like we aren't the red-headed stepchild of PWE.​​

daymond wrote: »

I agree, I am very impressed with Oranj.
He is like a breath of fresh air.​​

Well, it's not that i'm not impressed that someone finally stepped up on the issues, it's just that it's not very common to see the head of a department do it personally.
It's a pretty good indicator of how things are, in my opinion.

orinj

Small update: Our Data Engineers were able to locate the winners list for me. Now the team has to cross-reference the accounts with addresses, and determine which individuals received prizes already. Thanks for your patience.

daymond

My 1st Place Anniversary Contest Prize has arrived!

Heck Yes!

Thank You @orinj










​​

catgirldesu

Thank you for the update! @orinj
I am just a bit concerned about how accurate that data might be. The GM who was in charge of this had told me the European players were to receive the reward from the European PWE office, but I never received it. Though I don't doubt the data for the US players that won in the contest, I am worried about the European ones.

orinj

catgirldesu wrote: »

Thank you for the update! @orinj
I am just a bit concerned about how accurate that data might be. The GM who was in charge of this had told me the European players were to receive the reward from the European PWE office, but I never received it. Though I don't doubt the data for the US players that won in the contest, I am worried about the European ones.

I'll keep my eyes peeled for yours. We won't let you down.

orinj

daymond wrote: »

My 1st Place Anniversary Contest Prize has arrived!

Heck Yes!

Thank You @orinj


​​

Hurray! I wish I could take credit for that one, but that wasn't me. Glad that you're happy though. 1 down, hella more to go, lol.

catgirldesu

orinj wrote: »

I'll keep my eyes peeled for yours. We won't let you down.

Thank you!!

zuiba

I hope mine make it to Hawaii

zigheart

Due to complications i won't be able to recieve mine. @orinj if possible can you or another admin pm me?

marianafix

i'm from Brazil and i got that e-mail telling im going to get tiger plush. i will receive it?

xwhitefrostx

My boyfriend is still waiting for his haha. Now he has moved with me to my country he tried resending a ticket to say a new address but it was again closed without a reply. I dont think Eu players are geting them.

kiterunner

I am still waiting on mine too...and I am in England...that place that used to be part of Europe

Back in September 2015 I asked about it and @sheepclouds did say they would send them to Europeans too:

sheepclouds wrote: »

Hi everyone! Sorry for the confusion this is causing. An email did go out to users that met certain criteria with a code for a mount and asking for you to update your mailing address in Arc to receive a plush tiger. I will find out what they are going to do about the codes that aren't working and they will mail your plush tiger to Europe.

eirghan

Yes... I would love to know if they will redo deadlines for entering address info..... I moved months ago

valdisman

kiterunner wrote: »

I am still waiting on mine too...and I am in England...that place that used to be part of Europe

Back in September 2015 I asked about it and @sheepclouds did say they would send them to Europeans too:

sheepclouds wrote: »

Hi everyone! Sorry for the confusion this is causing. An email did go out to users that met certain criteria with a code for a mount and asking for you to update your mailing address in Arc to receive a plush tiger. I will find out what they are going to do about the codes that aren't working and they will mail your plush tiger to Europe.

Whhhaaaaat!! This is probably why i havent received an email as i didnt check the newsletter box. At the time i didnt know they would be emailing codes etc so now it makes sense why my main and original acc doesnt receive anything. FML....

elyora2

Dear pwi, I will cry and die a lonely death if I do not get my plushy

Sincerely,

Linyela

​​

xrebelleangelx

I still haven't received mine, should I send a ticket or just wait?

orinj

Now that we got the Luck of Elysium handled, we'll work on this next. Sorry for the delays, folks.

jabq

Is there a list available to see if you won the plushie? and the option to change the address if it has not been sent to you? I have moved a bit when this promotion was started, and I moved again recently. Just wanted to double check if i was on the list. I never got any email regarding the issue, that is why i was curious.

Congratulations to all the players who got their goodies and to the people at pwi involved in the process ​​

fededomino

Hello dear PWI
will players of European , sweden , norway , germany , denmark recive a plushie , if so when will it happend ??

zigheart

orinj wrote: »

Now that we got the Luck of Elysium handled, we'll work on this next. Sorry for the delays, folks.

My address has changed since these were sent out. can i still recieve it?

zigheart

zigheart wrote: »

orinj wrote: »

Now that we got the Luck of Elysium handled, we'll work on this next. Sorry for the delays, folks.

My address has changed since these were sent out. can i still recieve it?

i submitted a ticket about this issue and they told me to contact the forum support via email, i emailed them and was never even replied back. i then tried asking for a PM from an admin or mod to address it and have not gotten contact of any kind. I'd really rather not discuss the issue on the forums due to extremely personal affairs. If possible Email or direct PM is best.

orinj

zigheart wrote: »

zigheart wrote: »

orinj wrote: »

Now that we got the Luck of Elysium handled, we'll work on this next. Sorry for the delays, folks.

My address has changed since these were sent out. can i still recieve it?

i submitted a ticket about this issue and they told me to contact the forum support via email, i emailed them and was never even replied back. i then tried asking for a PM from an admin or mod to address it and have not gotten contact of any kind. I'd really rather not discuss the issue on the forums due to extremely personal affairs. If possible Email or direct PM is best.

We'll take care of you. Promise. Just give us a little more time. I appreciate the patience.

zigheart

Much appreciated.

eirghan

Well almost been a month since we heard news that this was a 10 month long mistake and PWI is super saddened to hear about it but still no update. Duped again.​​