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Stuck at Neverwinter Sign after the patch (CAN'T LOGIN)

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  • grimgoldfiregrimgoldfire Member Posts: 2 Arc User
    edited April 2015
    Honestly the only fix to this is be [patient i had the issue too, but in reading the forum i notice people kept saying let it sit and load. They are telling the truth. I started mine let it sit, went made a snack came back and character screen was waiting for me. It take a while to load cause of all the new stuff that was put into the game. Patience people it will load. Just do not click anything on that load screen leave it alone!

    There is a saying i was taught when i was a kid.. Good things come to those who wait...give it a try
  • motomotovhmotomotovh Member Posts: 22 Arc User
    edited April 2015
    Ever since patch seems like everyones having issues from what im reading. I started out with a DX graphic error that crashed the game to windows on login, next the game wouldnt load past the neverwinter title screen, I try today and the patcher say it cant communicate with the server, so I cant even get to the cryptic loading page. I've tried every possible combination of config in the options menu from the patcher, multiple reinstalls with no avail. Does anyone know if Neverwinter reads the steamNW forums as well as these? There is also a staggering quantity of people with similar issues posting on there as well.
    Anyway this blows, I give up. Liked this game too.
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    --Cuz the eyes of the ranger are upon you
  • hyperpsycrowhyperpsycrow Member, Neverwinter Beta Users Posts: 0 Arc User
    edited April 2015
    Samehere..thx for ruining my weekend in nwn :(
  • hellwinklehellwinkle Member, Neverwinter Beta Users Posts: 20 Arc User
    edited April 2015
    It's day two and I'm starting to shake and seeing things since I'm so addicted to this game I can't live without it. SOMEONE FIX THE **** PROBLEM!!!!!

    I get to the black "CRYPTIC" screen and the load bar gets to about 3% and I crash. Im about to go start playing Aion again if this keeps up. I already had to wait 3 extra weeks for Mod6 and now Im locked out after only been able to play 2 hours of it.

    Looks like I'm actually gonna go do some overtime this weekend at work, watch the Masters and play some golf instead of wasting my time hoping someone will fix this trash
  • norisman1norisman1 Member Posts: 39 Arc User
    edited April 2015
    Yepper I had the very same issue,

    I could not get past the Neverwinter logo page,

    #1 I did a uninstall of all pwe/cryptic/arc/games/files,

    #2 did a complete pc maintinance, disc sweap/clean, HHD defrag ( If SSD do not defrag),

    #3 made sure all hardware/software drivers were up to date via manual select update driver option on all

    #4 reinstalled all pwe/cryptic/arc/games/co/sto/d&dno,

    #5 rebooted PC,

    #6 launched pwe/cryptic/arc

    #7 launch neverwinter game client,

    #8 logged in to game character selection/creat ne character window,

    #9 Select Character or Creat New Character,

    #10 Play/Create character

    #11 no problems.

    #12 Have fun and enjoy

    #13 I hope this helps others to fix the "Can't get passt Neverwinter Logo Screen Issue/Problem/Bug/Glitch FIX/Workaround :) SALUTE! :)

    P.S. Special Note: manulaly reset both P.C. and sll game opptions/settings to game to max preformance & max cpu; min optical gpu options settings. noted both PC and game client ran at supper fast load/action game play, and graphics still looked great.

    P.S.S. reset BLOOM from default 100% to 10%, and distance rendering from 200% to 100% and turned off Analizing. game loads supper fast, looks supper great and action/reaction times also notably faster. I hope this info helps enjoy SALUTE!
  • same1234same1234 Member Posts: 5 Arc User
    edited April 2015
    we shouldnt have to do all that bs to play a game if i cant just log in and play then <font color="orange">HAMSTER</font> on it back to wow i gess
  • tanksouptanksoup Member Posts: 18 Arc User
    edited April 2015
    They could let us know if there working on it and give us a time, mine is messed up too
  • neuroticnekoneuroticneko Member Posts: 85 Arc User
    edited April 2015
    You posted that twice norisman; its on the previous page.
    Jadis 25K Level 80 Warlock; Cassandra.. Wizard; work in progress.
  • norisman1norisman1 Member Posts: 39 Arc User
    edited April 2015
    I intened it to be an updated version, sorry for any confusion SALUTE! :)
  • ravek666ravek666 Member Posts: 7 Arc User
    edited April 2015
    1.Launch game via ARC
    2.Wait for Game luncher to load and there is start option available.
    3.Do not press start
    4.On top of the Game launcher press open option
    5. Alternate window pops up with options
    5.1Click Safe Mode and Full Screen
    5.2.Press Save
    6.Now at launcher press Start
    7.Game will launch and u can see tht the window is minimized
    8.You have to act quick here- maximize the window immidiately
    9.Now the loading page with cryptic sign will load(sometimes u will get a notify Firewall blocked bla bla la -cllick allow access)
    10. Now when see the neverwinter page loading , all u have to do is wait for about 2-5 min or less or more , do not move your mouse or press any key unless prompt.

    This will be the thing to do in order for you to play untill patch (sometimes after this procedure and relaunch it might work without safe mode but it depends on your computer spec)

    I do that and works! I be hable to enter the game and play.
  • hellwinklehellwinkle Member, Neverwinter Beta Users Posts: 20 Arc User
    edited April 2015
    did not work for me.
  • ggedamedggedamed Member, NW M9 Playtest Posts: 14 Arc User
    edited April 2015
    Patience was the solution for me. I uninstalled Arc + Neverwinter and cleaned the computer twice, but no dice (sorry, coudn't resist).

    Today I read this thread and decided to launch Neverwinter in safe mode and let it be for a long time. Meanwhile, I worked on the same computer, and after some time (maybe 10 min, maybe 30 min, I don't know because I had totally erased it from my mind) I discovered the game was loaded and ready. In my case using the mouse and the keyboard while the game was loading didn't bring any issue.
    I then played for a while in Drowned Shore and it was OK. The frame rate dropped in Protector's Enclave and even more in Icewind Dale. But this is totally unrelated - I just wanted to see if the game would crash if I play more time or if I login several times. It didn't. The loading time was normal for all sessions after that first one.

    So, yeah, just try launching it in safe mode and do something else for some time - it might work for you, too.
  • hallowoakhallowoak Member, Neverwinter Beta Users Posts: 3 Arc User
    edited April 2015
    ravek666 wrote: »
    I do that and works! I be hable to enter the game and play.

    Will we keep our coins that will have been lost because we couldn't log in for the consecutive days?
  • ravek666ravek666 Member Posts: 7 Arc User
    edited April 2015
    Forget it -__- the freaking game crash again -___-.
  • warlord625warlord625 Member Posts: 3 Arc User
    edited April 2015
    plese fix cant log in
  • racerexiaracerexia Member Posts: 16 Arc User
    edited April 2015
    All that BS about reinstalling EVRYTHING is not working. I happened to finish building a brand spanking new PC for a friend*, installed the Windows, and all the other junk, Neverwinter is still hanging at the Load Screen. Star Trek Loads fine as does Swordsman. Stop telling people to reinstall everything because they should not have to waste their time and bandwidth. The issue is on Cryptics side to solve, if they are giving preference to XboxOne clients thats their prerogative. Try out another Arc game, there are plenty of cool games to try, all free to play :D

    *No PC specs for you, LOL
  • ravek666ravek666 Member Posts: 7 Arc User
    edited April 2015
    I quit, I was able to conect wen the server goes down for "maintenance" and again the game still don't load, I go to play TERA.
  • olegius88olegius88 Member, NW M9 Playtest Posts: 80 Arc User
    edited April 2015
    Did you try to start in Safe modus which you can activate in launcher under settings? Pls also choose your patch-/game Proxy server. (You have to restart your launcher after you have choosen the Proxy-Server US or EU)
    I also had this problem and after waiting for like 30 min. it had loaded and now I can start it without issues.
    Mainclass: DC
    Mainchar: Mr. Shu
    :cool:
  • walk2kwalk2k Member Posts: 928 Arc User
    edited April 2015
    this bug is back... 4/10 6:35 PST
  • drezzatdrezzat Member Posts: 291 Arc User
    edited April 2015
    walk2k wrote: »
    this bug is back... 4/10 6:35 PST

    Riddle me this batman, I have 2 pcs almost identical, same hardware, same drivers, same directx driver 11...
    1 logs right in no problems the other will not load neverwinter, it'll go all the way to the Dand D screen then just a white screen and windows says gameclient not responding AND I already did a complete reinstall! no change and I dled the web runtime thing that some people said fixes it....nada btw other pc not mine so i cant play AT ALL
  • dagerm0420dagerm0420 Member Posts: 0 Arc User
    edited April 2015
    I couldnt get the game working for 2 hours and when I finally did it worked for about 30 mins, leading me to believe everything was all good so I went ahead and spent 20 bucks on zen. Not more than 20 seconds after I was kicked out of the game and cannot log back in. WONDERFUL. More than half the bug forum is about this specific problem and we still havent gotten any word from cryptic that something is being done about this. If they do not know about this issue by now then they are literally not reading their own forums.
  • bronto111bronto111 Member Posts: 110 Arc User
    edited April 2015
    i had the same problem and after trying several times but windows says gameclient.exe not responding.
    so in desperation i logged in and left it sitting at the neverwinter splash screen,without alt-tabbing out or anything and 5 minutes later it suddenly went on to the charactor selection screen and i was able to play normally .
    after that i logged in and out and back in and every loggin was normal.
    seems to be something the game is doing the first time you log in after the update like checking graphics or something that makes it look like the game is stuck,
    and windows thinks it is not responding but does eventually continue to loggin normally if you wait .
  • ggedamedggedamed Member, NW M9 Playtest Posts: 14 Arc User
    edited April 2015
    It seems that there are several problems:
    1. the login problem - the devs said they solved it
    2. the "aplication is not responding" problem where the game client is apparently stuck at the "material files reloaded" screen - there are several reports of succes (including mine) simply by logging in and leaving a looong time at the said screen; eventually it will load and then it will work normally. Just try it, you have nothing to lose. Log in, then go shopping or whatever.
    3. connection problems - these seem to be on the server side and there's not much we can do
  • pufy2010pufy2010 Member, NW M9 Playtest Posts: 301 Arc User
    edited April 2015
    The load screen is bcs of graphic issue.

    We need devs to fix it
  • radfrogradfrog Member, NW M9 Playtest Posts: 8 Arc User
    edited April 2015
    After becoming extremely frustrated with all the lag, bugs and performance issues with mod 6 (low fps, sound glitches, etc) I decided to completely remove Neverwinter from my computer and then download it again. It finished downloading, and when I hit the Play button, it passes the cryptic loading screen but once it hits the Neverwinter loading screen before the character selection screen, it freezes up and stops responding. I've left it there for over 20 minutes and it never responded.

    Any help would be appreciated, this is really frustrating as I would like to get back to playing.


    If it helps, I am also playing through Steam.
  • neuroticnekoneuroticneko Member Posts: 85 Arc User
    edited April 2015
    radfrog wrote: »
    After becoming extremely frustrated with all the lag, bugs and performance issues with mod 6 (low fps, sound glitches, etc) I decided to completely remove Neverwinter from my computer and then download it again. It finished downloading, and when I hit the Play button, it passes the cryptic loading screen but once it hits the Neverwinter loading screen before the character selection screen, it freezes up and stops responding. I've left it there for over 20 minutes and it never responded.

    Any help would be appreciated, this is really frustrating as I would like to get back to playing.


    If it helps, I am also playing through Steam.

    Same here and miss playing!
    Jadis 25K Level 80 Warlock; Cassandra.. Wizard; work in progress.
  • rado84rado84 Member Posts: 0 Arc User
    edited April 2015
    Since nobody doesn't even bother to post any news on the progress, I think nobody is actually working on that problem because nobody even cares about it and therefore it's time to look for another hack and slash game. This one is obviously busted.
  • yperkeimenosyperkeimenos Member Posts: 334 Arc User
    edited April 2015
    This might help,it's a thread from preview answered by Panderus : http://nw-forum.perfectworld.com/showthread.php?839381-Game-Crashes-on-Ingame-loading-screen
    It's BUGS bunny i tell you.
  • aracnomaximaracnomaxim Member Posts: 1 Arc User
    edited April 2015
    I have had no luck signing in for the past 3 days. It started after the patch they supplied on the 8th. I have dumped and reloaded the game with no change , hopefully they will fix this problem soon.
  • ganjam13ganjam13 Member Posts: 2 Arc User
    edited April 2015
    radfrog wrote: »
    After becoming extremely frustrated with all the lag, bugs and performance issues with mod 6 (low fps, sound glitches, etc) I decided to completely remove Neverwinter from my computer and then download it again. It finished downloading, and when I hit the Play button, it passes the cryptic loading screen but once it hits the Neverwinter loading screen before the character selection screen, it freezes up and stops responding. I've left it there for over 20 minutes and it never responded.

    Any help would be appreciated, this is really frustrating as I would like to get back to playing.


    If it helps, I am also playing through Steam.

    I have same problem....
    :(
This discussion has been closed.