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Stuck at Neverwinter Sign after the patch (CAN'T LOGIN)

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  • thehumancodexthehumancodex Member Posts: 196 Arc User
    edited April 2015
    Post removed by user. :(
  • szejhuludpuchaczszejhuludpuchacz Member Posts: 306 Arc User
    edited April 2015
    Same problem here. Cant change graphic, coz im stuck at loading. This happened to me 1st time. Laptop with radeon graphic card.

    /fixed lol
    200_s.gif
  • hoofithoofit Member, NW M9 Playtest Posts: 122 Arc User
    edited April 2015
    I have Nvidia graphics to and am stuck at the screen that says loading, it just sits for ages on loading if i try to do anything it closes.
    I wonder if it's a Nvidia problem
  • hoofithoofit Member, NW M9 Playtest Posts: 122 Arc User
    edited April 2015
    Same here I'm stuck at the loading screen.
  • thehumancodexthehumancodex Member Posts: 196 Arc User
    edited April 2015
    Post removed by user. :(
  • bmcd73bmcd73 Member Posts: 106 Arc User
    edited April 2015
    Go into your options on the launcher and select "Safe Mode". It will launch in a little window. Change to windowed maximized and make sure you DO NOT have lighting quality above "low".

    This should at least allow you to launch and play the game. I am hoping there is some fix to this so we can use the higher quality lighting effects because it makes a HUGE visual difference in game. This has been a problem for YEARS and I have personally experienced it on multiple systems over the course of those years and it has always been tied to the lighting quality.

    Edit:
    Just noticed those original images were super tiny. These should be a bit better. The first images shows the settings that will reproduce the problem every time.
  • mkgnr159mkgnr159 Member, NW M9 Playtest Posts: 16 Arc User
    edited April 2015
    2 days so far without it loading I really don't understand why its taking so long to fix
    soltasword wrote: »
    The patch today has caused a great many of us not to be able to load the game. We can log in but the game doesn't load. There is already a 19 page thread on this issue. The work around suggested in that patch doesn't seem to work for most of us. So until they figure out what they broke and fix it, many of us aren't going to be able to play because the game does not load.
  • tofujoe777tofujoe777 Member Posts: 1 Arc User
    edited April 2015
    Same here....Man if the neverwinter community *****ed as much as the League of Legends community, we'd all have free mounts and character slots.
  • muxaelzamuxaelza Member Posts: 1 Arc User
    edited April 2015
    Yup . same here . please do something . :(
  • dianafarhandianafarhan Member, NW M9 Playtest Posts: 44 Arc User
    edited April 2015
    Where do you find this thing? ''lighting effect'', in game? The game client.exe is frozen at loading at Cryptic window so can't access in game setting, if there is another way to it please do tell me, it might shed light on my problem too.
  • sladedragon280sladedragon280 Member Posts: 1 Arc User
    edited April 2015
    its been over 12 hours and still cant log in
  • blackxxwolf3blackxxwolf3 Member Posts: 1,539 Arc User
    edited April 2015
    cryptic finally won. congrats.
  • pmabrahampmabraham Member, NW M9 Playtest Posts: 145 Arc User
    edited April 2015
    I still cannot play the game; after hitting play, the game client crashes.
  • blackxxwolf3blackxxwolf3 Member Posts: 1,539 Arc User
    edited April 2015
    i can get into the game after turning my setting on minimum but soon after it disconnects me completely. i wonder if this is how cryptic wants to shut the game down. and just not fix it.
  • kirkcaldykirkcaldy Member Posts: 166 Arc User
    edited April 2015
    I finally managed to get in, but the game is virtually unplayable for me. :(
    Lag everywhere, not only in places you expect, but anywhere and everywhere.
    Cant keep my lvl 60 chars alive, as 1 can only attack about once every 2-3 secs.
    Trying to run or dodge is a joke, try to move and you are dead before you even move.

    So I tried playing a new char, thinking the lower level stuff might be less lag,
    but its the same thing, as I am only attacking like a pensioner and mobs that you should destroy
    are giving me a hard time.

    All video setting are set to zero or minimum and its still the same.
    All drivers checked and Windows says all are up to date with latest version.
    So have given up trying to fix it, its up to Cryptic to do something now, hopefully. :confused:

    .
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited April 2015
    kirkcaldy wrote: »
    I finally managed to get in, but the game is virtually unplayable for me. :(
    Lag everywhere, not only in places you expect, but anywhere and everywhere.


    .

    Yeah I had the same issue , after waiting between 5 and 10 minutes for the patch to finally apply I got in game and the lag was absolutely insane , I managed to do 9 vigilance tasks then moved on to the next campfire then gave up , the PC version of the game is in a complete mess at the moment , I wonder if any oof this is anything to do with the xbox version getting server space or whatever..
    YourSecretsAreOurSecrets.gif
  • fortie1fortie1 Member Posts: 67 Arc User
    edited April 2015
    same here , patched today and cant get past loading
  • groskouyongroskouyon Member Posts: 18 Arc User
    edited April 2015
    same problem
  • groskouyongroskouyon Member Posts: 18 Arc User
    edited April 2015
    just what happened to me
  • lady4legionlady4legion Member, Neverwinter Beta Users Posts: 6 Arc User
    edited April 2015
    Many sames, Have the steam version. Worked fine yesterday. 300mb or so patch, now i get stuck at the neverwinter splash screen. If i click, it crashes. left it up for about 5 hours, and it just sat there. I've reinstalled it completely and no luck.
  • richard242richard242 Member, NW M9 Playtest Posts: 1 Arc User
    edited April 2015
    same problem
  • ryuk2323ryuk2323 Member, NW M9 Playtest Posts: 27 Arc User
    edited April 2015
    thes is so fcing up and i stops playing now for i cant get in to the game at all so gl to you all and i hopes you likes the game now for i dont and if it is not takeing as hell to lord is it getting my tv card to stop working and i dont likes that so im going back to DIABLO it is a game there FCKING WORKS ALLWAYS
  • lazelllazell Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited April 2015
    I also am unable to launch the game since the last update. I hit the Play button on the Neverwinter launcher, and then I get the following error, even when using the Safe Mode option:

    Unhandled exception: unimplemented function d3d11.dll.D3D11CreateDeviceAndSwapChain called in 32-bit code (0x7b83d472).
    Register dump:
    CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
    EIP:7b83d472 ESP:1076e8d4 EBP:1076e948 EFLAGS:00000283( - -- I S - - -C)
    EAX:7b828e19 EBX:7b8bb634 ECX:f3a8d258 EDX:1076e8f4
    ESI:00000002 EDI:00000000
  • myowmyowmyowmyow Member Posts: 1,923 Arc User
    edited April 2015

    LOL! Good video clip!
    SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! SEC! (repeat indefinitely)


    myles08807 said, "Back in my day, we didn't have any of this fancy Mulhorand gear while we were leveling . . . we walked uphill both ways while dying once every five seconds while leveling, and we liked it fine!" . . . Now, get off my lawn, you kids!"
    pointsman said, "I don't rue the game. In fact I don't feel any regret for the game at all."
    looomis said, "I don't like people changing to alts and then bragging about their mains like schizophrenic role players."
  • warpetwarpet Member Posts: 1,969 Arc User
    edited April 2015
    Just wait on neverwinter logo for 5-10 mins don't touch any keyboard keys or mouse and it should work soon u touch something it will crash on loading
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited April 2015
    lazell wrote: »
    I also am unable to launch the game since the last update. I hit the Play button on the Neverwinter launcher, and then I get the following error, even when using the Safe Mode option:

    Unhandled exception: unimplemented function d3d11.dll.D3D11CreateDeviceAndSwapChain called in 32-bit code (0x7b83d472).
    Register dump:
    CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
    EIP:7b83d472 ESP:1076e8d4 EBP:1076e948 EFLAGS:00000283( - -- I S - - -C)
    EAX:7b828e19 EBX:7b8bb634 ECX:f3a8d258 EDX:1076e8f4
    ESI:00000002 EDI:00000000


    Are you trying to play using linux? if you are then you might get more help posting a new thread in the bug section , this post will probably just get lost.
    YourSecretsAreOurSecrets.gif
  • warpetwarpet Member Posts: 1,969 Arc User
    edited April 2015
    U can just delete game pref file in neverwinter live folder in logs file
  • jaykarboojaykarboo Member Posts: 4 Arc User
    edited April 2015
    Hi guys,
    This happend to me quite some time back. On the Neverwinter Launcher there is a tab on top right OPTIONS. Click on this to open a box with some choices. There is one that is force verify. Tick this, then save close launcher and start again. It should verify that all files are correct or if updates are needed and may help.
    Also, make sure you put a ticket in with your problem as the support team has never let me down and always responded within a few hours.
    Hope this helps,
    Karen
  • hydropaunichydropaunic Member Posts: 8 Arc User
    edited April 2015
    Poor service. 48 hours of no play-time due to a bug that has yet to be fixed. Not impressed. If it were an in-game bug it would not be a problem, but it's an issue with loading the game; therefore it is an issue of priorities. Good job.
  • djarkaandjarkaan Member Posts: 883 Arc User
    edited April 2015
    For the past 2 months I've been logging in just to do profession and invocation in wait of Mod 6. Now that it's here, I only log to do profession and invocation 'cause I don't want to spend 15 minutes setting my display settings to balance lag and world appearance every time I log in.:confused:
This discussion has been closed.