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Stuck at Neverwinter Sign after the patch (CAN'T LOGIN)

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  • ofnieslafofnieslaf Member Posts: 381 Arc User
    edited April 2015
    yooohoo its working ty devs
  • regnr8regnr8 Member Posts: 1 Arc User
    edited April 2015
    I am having the same problems. Tried all sorts of different ways to log in. It gets to the Neverwinter load screen and freezes. It use to crash when loading but, that seems to have stopped. Now it doesn't load at all.
  • strachanstudiosstrachanstudios Member Posts: 3 Arc User
    edited April 2015
    What worked for me after a whole bunch of frustration was to uninstall/reinstall ARC.
  • runonnikerunonnike Member Posts: 337 Arc User
    edited April 2015
    This morning it wasn't working for me either. Would patch and everything, but after the black "Cryptic" page with the loading bar, it wouldn't load at all.
    [SIGPIC][/SIGPIC]
  • skiddyisaboss187skiddyisaboss187 Member, NW M9 Playtest Posts: 18 Arc User
    edited April 2015
    please fix devs i have the same problem i need to pvp to get my last peice of burning gear :)
  • misstrix1misstrix1 Member Posts: 2 Arc User
    edited April 2015
    yup - having same problem. Locks up on Neverwinter loading screen. If someone finds a fix could you please list steps to fix it. Thanks in advance.
  • michalegorfmichalegorf Member Posts: 3 Arc User
    edited April 2015
    I get an error message, so waiting doesn't work, it just crashes. Tried safe mode, verify files, etc ... still getting error messages.

    Any ETA from dev/fix/support team?

    Thank you
  • ludiatoreludiatore Member, NW M9 Playtest Posts: 10 Arc User
    edited April 2015
    Yep this sucks uninstalled everything including game and arc. Still didn't help. Hope they fix it soon.
  • haelrahaelra Member Posts: 220 Arc User
    edited April 2015
    I'm having the same problem. It loads past the "CRYPTIC" logo onto the Neverwinter splash screen and then freezes. It shows "Material Files Reloaded" in the far lower-left of the screen.
  • darlok2013darlok2013 Member Posts: 2 Arc User
    edited April 2015
    I can't even get the launcher to load... updated drivers- no change... rebooted and still no change... I can understand (sorta) the game not loading but why wouldn't the arc launcher not load at all?... sigh! :(
  • kevzeviltwinkevzeviltwin Member Posts: 3 Arc User
    edited April 2015
    Same... :(
  • kevzeviltwinkevzeviltwin Member Posts: 3 Arc User
    edited April 2015
    Same... :(
  • hellwinklehellwinkle Member, Neverwinter Beta Users Posts: 20 Arc User
    edited April 2015
    Ive been trying to log in for 2 hours...it keeps verifying then either crashing my computer or getting a crash of the game and submit ticket
  • zyb0rgzyb0rg Member Posts: 0 Arc User
    edited April 2015
    I was having the same issue as you all up until about 10 minutes ago. Now it seems I can get into the game, but there is no sound. I actually tried launching the game client directly under C:\Program Files (x86)\Steam\SteamApps\common\Cryptic Studios\Neverwinter\Live and changed the options to safe mode. Once that seemed to launch, I went back and tried the normal launcher and it worked except for the no sound issue. Oh well.. win some lose some.
  • dragndavedragndave Member Posts: 2 Arc User
    edited April 2015
    I can't do anything. It keeps saying arc update had an error. I had already downloaded the patch and it was fine but now nothing.
  • dragndavedragndave Member Posts: 2 Arc User
    edited April 2015
    Well, launching it from my GeForce Experience is now patching it apparently...desktop icon just kept kicking me.
  • instantjaksinstantjaks Member, Neverwinter Beta Users Posts: 32
    edited April 2015
    I have this same problem, what do?
  • madmastertavimadmastertavi Member Posts: 1 Arc User
    edited April 2015
    I have the same problem today.. :confused:
    The load of the game stops at credits screen.
  • pmabrahampmabraham Member, NW M9 Playtest Posts: 145 Arc User
    edited April 2015
    Same........
  • jugger71jugger71 Member, NW M9 Playtest Posts: 252 Arc User
    edited April 2015
    Well, my first and quite possibly my last post on these forums. Considering the increasing difficulty of keeping one of each class "up-to-date" I have been pondering leaving this game. I guess Cryptic decided for me as Im experiencing this "directx" error and crash issue myself. Cant get in and cant play. Perhaps me quitting this game is a good thing... Good luck!
  • smidgysmidgy Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 5 Arc User
    edited April 2015
    How long are you folks waiting before giving up? The reason I ask is that I had this, so I alt-tabbed and left it running whilst I searched to see if anyone had come up with a fix. A full 10 minutes or so later, I noticed the background screen change - and found I had gotten past that screen and was now at the character select. Since then, it's loaded normally, so it looks like, for me, at least, the problem wasn't a complete freeze, it was just loading EXTREMELY slowly.
  • roman1968roman1968 Member Posts: 5
    edited April 2015
    Same thing here. I get to the NEVERWINTER screen, and it stops responding. I'm going to lose coins over this.
  • vheeshanevheeshane Member Posts: 47 Arc User
    edited April 2015
    haelra wrote: »
    I'm having the same problem. It loads past the "CRYPTIC" logo onto the Neverwinter splash screen and then freezes. It shows "Material Files Reloaded" in the far lower-left of the screen.

    same............
  • cregavitchidcregavitchid Member Posts: 1 Arc User
    edited April 2015
    I get to a loading screen where it says "Material files reloaded" at the bottom and then the game crashes :(
  • giillbbeerrttgiillbbeerrtt Member Posts: 1 Arc User
    edited April 2015
    I'm glad I'm no the only one its not launching for for! Something about the game client not responding?
  • vheeshanevheeshane Member Posts: 47 Arc User
    edited April 2015
    Same here as well, perhaps its an intended snafu. But I will leave that to the conspiracy theorists of TSW
  • literaryaceliteraryace Member Posts: 57 Arc User
    edited April 2015
    I can't even get the launcher to the point where it will *patch* the game to start with! Somehow it keeps losing the connection to the server (not from my end, I've checked my internet) and I can't get to the point to even show the patch size, much less get it to try to download.

    I hold out no hope for the game to launch tonight for me, as it's been at least a half hour or longer waiting for the launcher to get anywhere. Oh yeah, I can't get Gateway to load anywhere. Not on Safari, Firefox or even *shudder* IE.
  • hydropaunichydropaunic Member Posts: 8 Arc User
    edited April 2015
    "Material file reloaded" screen keeps crashing. Cannot play. Hurrah for patch <.<
  • mdpoysermdpoyser Member, NW M9 Playtest Posts: 28 Arc User
    edited April 2015
    Still cant play...stuck on logo screen...drivers all updated
  • hydropaunichydropaunic Member Posts: 8 Arc User
    edited April 2015
    soltasword wrote: »
    The patch today has caused a great many of us not to be able to load the game. We can log in but the game doesn't load. There is already a 19 page thread on this issue. The work around suggested in that patch doesn't seem to work for most of us. So until they figure out what they broke and fix it, many of us aren't going to be able to play because the game does not load.

    post-mod 6 has been nothing but bugs/issues/problems. Can't even play..
This discussion has been closed.