tharintalsilMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited May 2013
I am curious to know how my main character (created during the two-day headstart) got deleted during this? I still have my other characters, just that one got deleted. No, I didn't delete him, not even by "accident". It's too involved to have done that "accidentally". I have sent in a support ticket (through in-game methods), but have not received a response as of yet. When I try to check the status of the ticket, I constantly get "error loading page" nonsense. No, my internet has nothing to do with it.
What is going to happen to items sold during the rollback? They took my item and ad. The faq never mention about returning items on the consignment....
emetaMember, Neverwinter Beta UsersPosts: 3Arc User
edited May 2013
Just whipe the servers already
0
ktulu70Member, Neverwinter Beta UsersPosts: 4Arc User
edited May 2013
So I lost the 2 sales of runestones on the AH, and hence the currency obtained from which I bought a bunch of profession assets, I feel the sale of these stones whose auctions have since expired were legitimate, now I am worse off, and the caturday pack is a joke, the xp booster says account bound, which it isn't, can't send it to another character on same account.. so it's character bound.. only the recall scrolls are any good, the rest is garbage
So I lost the 2 sales of runestones on the AH, and hence the currency obtained from which I bought a bunch of profession assets, I feel the sale of these stones whose auctions have since expired were legitimate, now I am worse off, and the caturday pack is a joke, the xp booster says account bound, which it isn't, can't send it to another character on same account.. so it's character bound.. only the recall scrolls are any good, the rest is garbage
Yeah, your life as you know it just ended you poor fella.
Response Via Email (Support Staff 34) 05/21/2013 04:42 PM
Hello
Unfortunately, due to the incredibly high volume of tickets sent in regarding Neverwinter, we have not been able to provide an answer to each ticket that has come to us individually.
You are receiving this automated message to inform you that your current ticket is being closed. We are doing this to prevent your issue from being lost in "Ticket Limbo." We at Perfect World Entertainment are dedicated to providing you with a satisfactory experience both in game, and with regards to Customer Support.
If you are still experiencing the issue that you originally ticketed in about, please submit a new ticket to us and an Agent will look in to it as soon as possible.
This is an automated message, and any responses will not be received by a Customer Support Agent. Please direct all information to your new ticket.
We're truly sorry for this inconvenience, and we appreciate your patience and understanding as we work towards helping all of our customers to the best of our ability.
For those who think it is not, take note of my case: As a founder, the deal for the founder's pack is the 5 day access, on top of cool toys. Because of this, knowing there will not be a wipe, I took off 1 vacation day from work to play this game with my spouse for fun because we were so excited. That being said, how are they going to be able to pay for all those time I have spent if they wiped the characters? Should I expect that they will pay me for 1 day's worth of vacation, how are they going to refund me that time? Will they let the founders play 5 days by themselves and then bring in the F2P after and make them wait even longer?
Wipe is just not the right thing to do. They kept their word on what they promised as part of the founder's pack and the service. I'm glad of their decision for the rollback instead of the wipe. It doesn't fix everything but it is the best way for them to have handled that issue in my opinion. I just wished the cape can be made into a costume or something, it looks cool :cool:.
For those who think it is not, take note of my case: As a founder, the deal for the founder's pack is the 5 day access, on top of cool toys. Because of this, knowing there will not be a wipe, I took off 1 vacation day from work to play this game with my spouse for fun because we were so excited. That being said, how are they going to be able to pay for all those time I have spent if they wiped the characters? Should I expect that they will pay me for 1 day's worth of vacation, how are they going to refund me that time? Will they let the founders play 5 days by themselves and then bring in the F2P after and make them wait even longer?
Wipe is just not the right thing to do. They kept their word on what they promised as part of the founder's pack and the service. I'm glad of their decision for the rollback instead of the wipe. It doesn't fix everything but it is the best way for them to have handled that issue in my opinion. I just wished the cape can be made into a costume or something, it looks cool :cool:.
Not only is the wipe a bad idea , its a f***king moronic idea .... Waaa the economy do a google search "Neverwinter bot" ..... How many bots are already in the game , the economy is going to be wrecked until boting is addressed , Bots can run unlimited accounts , farm unlimited AD , and post it in the market .... For those of you who think a game company can fix this I provide you with examples: Ultima online (1996) couldn't fix bots , World of warcraft (12 million subs , $250m a month , $360m a qtr , couldn't fix bots) , Diablo 3 sold 10 million copies at launch , couldn't fix bots to save there RMAH , somehow you think you'll be able to protect this economy I got news for you once this game launches China will destroy it so fast you'll think its a Ford pickup truck along side of the road....
if i will repeat sorry but no time for reading 2k posts.
I wonder what will happen to my auction, which i started from 1 AD and someone gave an offer 7 AD (e.g. something worth far more than 7 AD ). There was no time for anyone else to won the auction by offering more AD for it. Someone will be lucky to buy my item below its value?
Who can predict that AH went offline ? i choose auction for 5 days but it continued about 3-4 hours. If i had knowlegde about AH i wouldnt take that sort of auctions. Its not my fault that AH is not working how it's supposed to.
I wonder what our admin stuff want to say about it ?
if i will repeat sorry but no time for reading 2k posts.
I wonder what will happen to my auction, which i started from 1 AD and someone gave an offer 7 AD (e.g. something worth far more than 7 AD ). There was no time for anyone else to won the auction by offering more AD for it. Someone will be lucky to buy my item below its value?
Who can predict that AH went offline ? i choose auction for 5 days but it continued about 3-4 hours. If i had knowlegde about AH i wouldnt take that sort of auctions. Its not my fault that AH is not working how it's supposed to.
I wonder what our admin stuff want to say about it ?
Enjoy your free toy in your happy meal (in postal) , Thank you for playing....
So right before the setback, I had joined a Guild with some very nice people, and now I cannot remember the name of any of the members or the Guild itself (I have a horrible memory), and I'd like to know if you can help me get back to it. Thanks!
0
kysis020Member, Neverwinter Beta UsersPosts: 3Arc User
edited May 2013
Real they asking he questings and awnsering them its like.
This game is so ****ing bull****. Buggy as hell and don't say that it is in beta and it's normal for games that are in beta. This game has the buggiest beta i've ever seen. I can't even open the launcher...
the game is awesome but still needs a lot of work I love the game though keep working hard and you will have a great game
:eek:
0
kalizaarMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited May 2013
What about people that got banned for reporting the exploit after having tested it to provide a thorough step-by-step in the report? It is a Beta test after all. I seem to recall reading a post giving an e-mail to contact for people that feel they've been wrongly banned but I can't seem to find it now. I'm assuming my friend can't access the forums anymore to search for it.
What sucks is that since PWE uses one login their STO and CO accounts are also closed down now after years of support. I'm sure PWE will help them out but I just wanted to find the best means for them to contact PWE about this exploit.
0
amazingrMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 15Arc User
My guess is it will be back up when they have a fix for the exploit/loophole. Otherwise, restoring a database is easy and fairly quick enough so I am guessing it isn't an issue of a restore to a certain point in time but more of a fix the hole in the system and then restore all the auctions back to just before the cats invaded.
0
amazingrMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 15Arc User
What is going to happen to items sold during the rollback? They took my item and ad. The faq never mention about returning items on the consignment....
I think what I have read, your items will be back in the AH once it is restored, and at whatever state they were in, and the auction end time will not have changed. Considering the length of time it is OOS most or all of your consignments will have expired and you will receive them back in the normal manner unsold auctions would come back to you, through the in game mail system if memory serves.
I had a Nightmare Mount in the AH, it had a bid of 800k on it before the cat was let out of the bag, and then someone bought it out at the buy out price during the Cat attack. I lost the 1 million or so AD as they rolled back to before it had sold and before I had picked up the AD from my mail. So my mount should still be in the AH with a bid on it as long as they restore it to the same point in time as they rolled back our characters. Of course the poor guy who bid the 800k before the cats invaded lost that on the rollback and will most likely win the auction since it would have long since expired.
If any admin can correct any of my logic and what you think will happen later this week then please feel free to chime in. Because knowing is half the battle!!
My guess is it will be back up when they have a fix for the exploit/loophole. Otherwise, restoring a database is easy and fairly quick enough so I am guessing it isn't an issue of a restore to a certain point in time but more of a fix the hole in the system and then restore all the auctions back to just before the cats invaded.
I'd hope they put the AH up when the auction investigation is over. They can just turn off the gateway <font color="orange">HAMSTER</font> til they fix it. The problem that was exploited existed in STO. Their browser based interface is the problem.
Use the <removed exploit lead-in> to interact with the auction vendor.
Comments
Yeah, your life as you know it just ended you poor fella.
WAT DO??!
Hello
Unfortunately, due to the incredibly high volume of tickets sent in regarding Neverwinter, we have not been able to provide an answer to each ticket that has come to us individually.
You are receiving this automated message to inform you that your current ticket is being closed. We are doing this to prevent your issue from being lost in "Ticket Limbo." We at Perfect World Entertainment are dedicated to providing you with a satisfactory experience both in game, and with regards to Customer Support.
If you are still experiencing the issue that you originally ticketed in about, please submit a new ticket to us and an Agent will look in to it as soon as possible.
This is an automated message, and any responses will not be received by a Customer Support Agent. Please direct all information to your new ticket.
We're truly sorry for this inconvenience, and we appreciate your patience and understanding as we work towards helping all of our customers to the best of our ability.
For those who think it is not, take note of my case: As a founder, the deal for the founder's pack is the 5 day access, on top of cool toys. Because of this, knowing there will not be a wipe, I took off 1 vacation day from work to play this game with my spouse for fun because we were so excited. That being said, how are they going to be able to pay for all those time I have spent if they wiped the characters? Should I expect that they will pay me for 1 day's worth of vacation, how are they going to refund me that time? Will they let the founders play 5 days by themselves and then bring in the F2P after and make them wait even longer?
Wipe is just not the right thing to do. They kept their word on what they promised as part of the founder's pack and the service. I'm glad of their decision for the rollback instead of the wipe. It doesn't fix everything but it is the best way for them to have handled that issue in my opinion. I just wished the cape can be made into a costume or something, it looks cool :cool:.
Not only is the wipe a bad idea , its a f***king moronic idea .... Waaa the economy do a google search "Neverwinter bot" ..... How many bots are already in the game , the economy is going to be wrecked until boting is addressed , Bots can run unlimited accounts , farm unlimited AD , and post it in the market .... For those of you who think a game company can fix this I provide you with examples: Ultima online (1996) couldn't fix bots , World of warcraft (12 million subs , $250m a month , $360m a qtr , couldn't fix bots) , Diablo 3 sold 10 million copies at launch , couldn't fix bots to save there RMAH , somehow you think you'll be able to protect this economy I got news for you once this game launches China will destroy it so fast you'll think its a Ford pickup truck along side of the road....
I wonder what will happen to my auction, which i started from 1 AD and someone gave an offer 7 AD (e.g. something worth far more than 7 AD ). There was no time for anyone else to won the auction by offering more AD for it. Someone will be lucky to buy my item below its value?
Who can predict that AH went offline ? i choose auction for 5 days but it continued about 3-4 hours. If i had knowlegde about AH i wouldnt take that sort of auctions. Its not my fault that AH is not working how it's supposed to.
I wonder what our admin stuff want to say about it ?
Enjoy your free toy in your happy meal (in postal) , Thank you for playing....
It'll run when it runs....
Instead of time limited bans, they should have made them help work the tickets until the backlog was caught up...that would actually help everyone.
Q.Lets make neverwinter online P2Win?
A. yes.
LET US ASK QUESTIONS PLEASE THANKS.
IGN: Obscura Rouge 60 , GS 9k
Handel @Kysis020
You didnt like pay real money or anything... errr wait a second...
Wait, you don't think useless items are robust?!
Will you be doing the same for the rare companions?
Recruitment is CLOSED!!
:eek:
What sucks is that since PWE uses one login their STO and CO accounts are also closed down now after years of support. I'm sure PWE will help them out but I just wanted to find the best means for them to contact PWE about this exploit.
My guess is it will be back up when they have a fix for the exploit/loophole. Otherwise, restoring a database is easy and fairly quick enough so I am guessing it isn't an issue of a restore to a certain point in time but more of a fix the hole in the system and then restore all the auctions back to just before the cats invaded.
I think what I have read, your items will be back in the AH once it is restored, and at whatever state they were in, and the auction end time will not have changed. Considering the length of time it is OOS most or all of your consignments will have expired and you will receive them back in the normal manner unsold auctions would come back to you, through the in game mail system if memory serves.
I had a Nightmare Mount in the AH, it had a bid of 800k on it before the cat was let out of the bag, and then someone bought it out at the buy out price during the Cat attack. I lost the 1 million or so AD as they rolled back to before it had sold and before I had picked up the AD from my mail. So my mount should still be in the AH with a bid on it as long as they restore it to the same point in time as they rolled back our characters. Of course the poor guy who bid the 800k before the cats invaded lost that on the rollback and will most likely win the auction since it would have long since expired.
If any admin can correct any of my logic and what you think will happen later this week then please feel free to chime in. Because knowing is half the battle!!
I'd hope they put the AH up when the auction investigation is over. They can just turn off the gateway <font color="orange">HAMSTER</font> til they fix it. The problem that was exploited existed in STO. Their browser based interface is the problem.