Was about to eat breakfast when I just realized what was missing from the description that would definitely make the $200 pack worth over $200 (and similarly the $60 pack). There is one item in the description that says specifically "one per account" and others that say "one per character". The diamonds, however, just say "750,000 Astral Diamonds". It's been my experience on STO and CO that the diamonds tend to be separate per character and then there's the Exchange where Zen and Diamonds bought in the Exchange would be kept per account. So is the 750,000 in the Exchange or in the character, and if in the character is that per character?
Having that dreadful "your handle is all ready in use" when I put mine in after purchasing the founder pack. Not really finding anywhere with info on it. Put in a ticket with the transaction and whats going on and hoping it is eventually looked at and fixed, or going to be very upset about the money spent and cannot get it to apply.
Become a Hero of the North today with a Neverwinter Founder's Pack. Get early access when the game launches - play Neverwinter before anyone else! Loot other exclusive items in the packs today!
i see only pay pal and creditcard are there wil there be more payment opsions comming later? cauce i never realy use credit card so wud perfure a adder way to get founder if posibol
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onlashocMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 5Arc User
Paid $200 bucks for nothing. No response in the past 24 Hours for help. I paid for it, I got the transaction ID number from Skrill/MoneyBroker, the funds have been deducted from my account, yet I have not gotten anything in return from PWE. No responses to my ticket, no one answers their billing support phone line, no one answers emails. It's pretty rediculous.
I would warn most everyone who is thinking to make the purchase to wait until they work out whatever issues PWE is having behind the scenes.
I'm am more than furious. No response at all is rediculous. Not even an aknowledgement in the "issues" page from an admin.
For some reason I am unable to post in general discussion. I would very much like to suggest a payment plan for the $200 founder pack. I've seen this in other games and it is basically a year long subscription contract, it is very annoying to me that because I cannot shell out $200 in one lump sum at the drop of a hat I must be nickled and dimed by small purchases that will cost much more for much less. Will there be any annual sub based option that will be equivalent?
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justanotherjMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
Where exactly are you seeing May 30? I just see "ending soon" on the forum pages.
Yesterday morning (Tuesday, 05/07/2013) the Banner was saying 5/30. I also saw it. Later that day it changed back to 'ending soon'. Monday morning it said 5/9, and then changed back to 'ending soon'.
I can't access the page today to buy founders packs. It's all messed up. So can we not buy them any more?
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niktikaMember, Neverwinter Beta UsersPosts: 0Arc User
edited May 2013
Hopefully they shut the thing down until they can address all the pissed off people who've had money deducted from thier accounts for 3-4 days with no respons to e-mail, forums, support tickets, and no one answering 3 different phone numbers. I was willing to accept that there was a problem, however the complete lack of respect and communication with those of us who are having issues is just not acceptable.
I want a refund. I don't want to call another 65 times today to wake up tomorrow with no replies anywhere. My advice. Don't purchase them now until they fix this <font color="orange">HAMSTER</font>.
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theri123Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited May 2013
What are you talking about you bunch of crackfiends, are you even above level 5? Have you checked your mail?
yeah I can see that....I do want to buy the guardian pack, but I will wait and see if they start fixing things, but also want to keep an eye on the date so I don't miss out on buying the pack. I don't see a date that it ends anywhere...can someone point me to where it says the closing date?
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niktikaMember, Neverwinter Beta UsersPosts: 0Arc User
edited May 2013
Yes actually, I have a character almost 30 which is pretty much over-leveled now for anything that comes in those packs. I have a mount, I have a companion. I'm way over level for any of the starter items. Same thing with my cleric, out leveled for the items. So I paid $60 and got nothing out of it at all, seeing as how it's been days getting ignored.
It's so far past the point that I could use any of this. Look at it this way. Now the only two things in that pack that are good for me is the free respec token and the 600k ad. I could have just paid $6 for the respec token and farmed the AD in a couple of days. So yeah. refund needed if they are never going to actually give me what I paid for, and even if they get this sorted out, it's all useless. Paying $60 for a title seems a bit <font color="orange">HAMSTER</font>.
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gobirds11Member, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 7Arc User
edited May 2013
Glad to join the fray.
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ukyoMember, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild UsersPosts: 1
edited May 2013
****, I wish I read this thread before I purchased the Founder's pack... I'm stuck at the display name creation like everyone else. Well as long as it gets fixed before the game launches and we get the extra days as promised, I'm ok with that since there will be a character wipe before official launch. Still, it's annoying that there's no acknowledgement or mention of it anywhere.
Is there any info as to why in the UK we have to pay in Euros for the packs, also why are we not getting an exchange on this i.e - Advertised price: $59 , In the UK we have to pay 59 Euro rather than $ which works out at about 46 pound
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emilianopaganoMember, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 1Arc User
edited May 2013
very good!!
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sufficien7Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
I never recieved the Adventurer's Helper Pack. If i pay money for a product, then i'd like to recieve 100% not 90%.
"For in this modern world, the instruments of warfare are not solely for waging war. Far more importantly, they are the means for controlling peace..."
I received the Guardian pack but still have not received my 600,000 Astrial Diamonds.
You need to open the Astral Diamond Exchange to claim them (remember you can only claim them once, ever). Third icon from the left in the top menu bar.
Comments
i so much agree with you on this one
I also bought zen, got charged but nothing appearing in the transaction history since months ago when I bought something in Star Trek online.
i see only pay pal and creditcard are there wil there be more payment opsions comming later? cauce i never realy use credit card so wud perfure a adder way to get founder if posibol
I hope so, I don't get any munies until Friday (
Paid $200 bucks for nothing. No response in the past 24 Hours for help. I paid for it, I got the transaction ID number from Skrill/MoneyBroker, the funds have been deducted from my account, yet I have not gotten anything in return from PWE. No responses to my ticket, no one answers their billing support phone line, no one answers emails. It's pretty rediculous.
I would warn most everyone who is thinking to make the purchase to wait until they work out whatever issues PWE is having behind the scenes.
I'm am more than furious. No response at all is rediculous. Not even an aknowledgement in the "issues" page from an admin.
Pretty sad and poor business if you ask me.
Where exactly are you seeing May 30? I just see "ending soon" on the forum pages.
Yesterday morning (Tuesday, 05/07/2013) the Banner was saying 5/30. I also saw it. Later that day it changed back to 'ending soon'. Monday morning it said 5/9, and then changed back to 'ending soon'.
I still think this is unfair and shouldn't happen !
I want a refund. I don't want to call another 65 times today to wake up tomorrow with no replies anywhere. My advice. Don't purchase them now until they fix this <font color="orange">HAMSTER</font>.
It's so far past the point that I could use any of this. Look at it this way. Now the only two things in that pack that are good for me is the free respec token and the 600k ad. I could have just paid $6 for the respec token and farmed the AD in a couple of days. So yeah. refund needed if they are never going to actually give me what I paid for, and even if they get this sorted out, it's all useless. Paying $60 for a title seems a bit <font color="orange">HAMSTER</font>.
Also is it allowed that I let an American friend pay the US price for the founder's pack on my account?
go there to change your tittle http://nw-forum.perfectworld.com/profile.php?do=editusergroups
~Admiral Arleigh Burke~
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