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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Launcher issues - Read the first post for solutions

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Comments

  • sonic5205sonic5205 Member Posts: 2 Arc User
    edited April 2013
    Fail!Fail!Fail!Fail!Fail!Fail!
  • theonlypenguintheonlypenguin Member, Neverwinter Beta Users Posts: 2 Arc User
    edited April 2013
    my launcher wont even come up, when i open it i get a white screen with nothing on it.
  • encantaencanta Member, Neverwinter Beta Users Posts: 2 Arc User
    edited April 2013
    Ahh the open Beta launch of MMO's. how I have missed thee! GoGo Dev team! You got this!!
  • cmpinpointerrorcmpinpointerror Member, Moonstars, Neverwinter Beta Users, Cryptic Developers, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Founder's Pack Users Posts: 646
    edited April 2013
    We know the cause and have a team on it right now. Thanks for being patient!
  • sonic5205sonic5205 Member Posts: 2 Arc User
    edited April 2013
    Fail!Fail!Fail!Fail!
  • gevauldingevauldin Member Posts: 25 Arc User
    edited April 2013
    0.o this does not bode well...
    ...play through the pain...
  • gair22gair22 Member Posts: 13 Arc User
    edited April 2013
    ixandel wrote: »
    after a couple of attempts i got this.

    http://grab.by/m78q

    Their jquery script is crashing and causing a white screen. One of their servers is down (according to the log). If you just go into the /Neverwinter/Live folder you can run the client (after it updates from the white screen).

    Don't bother trying to login, the login servers are down too. Just a FYI i suppose.
  • doomtrigger1doomtrigger1 Member Posts: 0 Arc User
    edited April 2013
    french ppl invaded the servers
  • ixandelixandel Member Posts: 18 Arc User
    edited April 2013
    after a couple of tries, i did get this

    http://grab.by/m78q
  • tomuk4444tomuk4444 Member, Neverwinter Beta Users Posts: 9 Arc User
    edited April 2013
    Good start, launch server getting fried already, did someone forget to stress test it? :rolleyes:
  • zindaliuszindalius Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 9 Arc User
    edited April 2013
    It is now approximately 12:30 EST,and I have the same blank launcher screen for a long time,then it goes to just fonts and no graphics,but still won't log in due to Cryptic Error. So far during all the beta its been fantastic. Good luck on the fix,but ITS STILL BETA folks,not launch!
    Zindalius` Prognosticator of Perpetual Perfunctory
  • redrvka1134redrvka1134 Member Posts: 20 Arc User
    edited April 2013
    someone over at the cryptic team spilled their baja blast on the computer didn't they?
  • mmoplaya1971mmoplaya1971 Member Posts: 158 Arc User
    edited April 2013
    chue23 wrote: »
    good to know u guys working on it just don't be like aeria game and take like 3 day to solve the problem.

    Well it might take 3 days :-) Time will tell.
  • bplanchabplancha Member Posts: 0 Arc User
    edited April 2013
    conecting to account server

    cant pass this part :(
  • redfoxxx200redfoxxx200 Member, Neverwinter Beta Users Posts: 2 Arc User
    edited April 2013
    zmihaie80 wrote: »
    it's not the launcher, it's the account login servers
    they use the same account servers for all their games



    It is exactly this! It is just that the login servers are overloaded this is a standard error when login servers have too much traffic inbound and cannot handle all the requests at once. You imagine trying to answer 2 million questions all at the same time :P . Would be a little too much lol then kaboom.
  • asderilasderil Member, Neverwinter Beta Users Posts: 3 Arc User
    edited April 2013
    cmpinpointerror wrote: »
    We know the cause and have a team on it right now. Thanks for being patient!

    Do you have an ETA?
  • whiteoak1whiteoak1 Member Posts: 6 Arc User
    edited April 2013
    Okay, which intern tripped in the server room while preforming a coffee run?

    Used to make that joke about WoW's servers. Ah...the good ol' days...*Sniffle*

    Anyway, jokes aside I am glad to see the Dev team is working on this :3 Been waiting a long time for this. But, I can wait a little longer.
  • k5izzlek5izzle Member, Neverwinter Beta Users Posts: 5
    edited April 2013
    cmpinpointerror wrote: »
    We know the cause and have a team on it right now. Thanks for being patient!


    Yusss, and no I will not stop trying to get in. :o
  • saoritficissaoritficis Member Posts: 1 Arc User
    edited April 2013
    Well, it is beta so it's okay, although you did already get to to pay for the game, so yea...

    Good job on keeping us informed though, so kudos for that.
  • szeaszea Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1 Arc User
    edited April 2013
    Go for it! You already located cause so now famous "just fix it, its easy" line. :)
  • bplanchabplancha Member Posts: 0 Arc User
    edited April 2013
    conecting to account server

    cant pass this part :(
  • angelus1433angelus1433 Member Posts: 3 Arc User
    edited April 2013
    "also having violent withdrawal symptoms"
  • tekenv2tekenv2 Member Posts: 1 Arc User
    edited April 2013
    i managed to get script errors, saying that
    on line 56 char 1 jQuery was undefined at URL http://launcher.playneverwinter.com/js/jquery.cookie.js
    on line 3 char 1 $ is undefined at URL http://launcher.playneverwinter.com/themes/night/js/launcher.js
    on line 6 char 1 $ is undefined at URL http://launcher.playneverwinter.com/themes/night/js/launcher-banner.js
    on line 3 char 1 $ is undefined at URL http://launcher.playneverwinter.com/themes/night/js/firstlogin.js

    then it crashes
  • musei0musei0 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 5 Arc User
    edited April 2013
    saharaplace wrote: »
    "Looking into it"? Maybe having a launcher 100% dependent on a web service wasn't such a bright idea after all. Who would have thunk.

    You do realize that nearly every other MMO in existence also has a web based launcher?
  • akristosakristos Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1 Arc User
    edited April 2013
    doomtrigger1 wrote: »
    french ppl invaded the servers

    Hi guy,

    Vive La France, vive la r
  • rahama2forumrahama2forum Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 57
    edited April 2013
    YOU CAN BYPASS the launcher and start the game directly from this path (example ofc)
    C:\Games\Neverwinter\Neverwinter\Live\GameClient.exe

    BUT

    For me, it won't connect to the account server :) so most probably the launcher just reflects this issue.

    Launcher seems fine, account server, not so much.
  • gevauldingevauldin Member Posts: 25 Arc User
    edited April 2013
    sooooooo close.....
    ...play through the pain...
  • amo86amo86 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 3 Arc User
    edited April 2013
    NEED. TO. PLAY. *lay on the floor and cry*
  • gordrogordro Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 22 Arc User
    edited April 2013
    "Become a Founder today for VIP access!"

    really?
  • fenrichwulffenrichwulf Member Posts: 42 Arc User
    edited April 2013
    I believe everyone should try and stop spamming the logging button and just let them do their job. It does not help nagging on them at all. It does not help saying "Fail" either. Just try and be a bit patient and just wait and relax. Maybe grab a drink or two and sit back and relax.
This discussion has been closed.