Hi! For a long time, I cannot login to Arc from the launcher (I can do it from the site). It always says: "The Arc server encountered an internal error. Please wait a moment and try logging in again." I wait but nothing changes. Please can you help me?
'Connection problem'
Unable to establish connect to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support.
I was playing NW and when i got into GG pvp my map didnt load and it got stuck in loop at patch 8 files 0 mb/s.
After this i closed the client and this was the error i got.
I'd also like to make sure this is not a problem on my side, my laptop is just fine and i can acces internet just fine.
I am also having the same problem have replaced the neverwinter.exe file but still says the same thing please be patient gets to 5 tries and comes up with connection problem was working fine last week????? HELP im in Australia so not just Europe plzzzz help
I am also having the same problem have replaced the neverwinter.exe file but still says the same thing please be patient gets to 5 tries and comes up with connection problem was working fine last week????? HELP im in Australia so not just Europe plzzzz help
hay im in Sril Lanka and im having this error too! its not just in europe!
pls fix this fast
Well... after this wondrous thingies event ending patch, I can't login properly. Maps retrieving take too long and sometimes launching the game takes too long. I tried to make a security copy so I can test it on another PC and Steam can't validate two files. Whenever it downloads them again, updating the game launcher, the problem stands still. I tried reinstalling the game and the problem remains. My internet connection is working good... I dunno really what can be happening in any sense. Help please...
same is happening for me please fix this i click play and it crashes if ive reinstalled 3 times and it works after a fresh install but once i exit game and relaunch it doesnt work tried all of the recommended tips opened ports and all
Are you guys having issues with the steam version? If so I'd try to download from arc and see if that fixes things. I've seen steam not play nice before and that could be the issue.
Well... after this wondrous thingies event ending patch, I can't login properly. Maps retrieving take too long and sometimes launching the game takes too long. I tried to make a security copy so I can test it on another PC and Steam can't validate two files. Whenever it downloads them again, updating the game launcher, the problem stands still. I tried reinstalling the game and the problem remains. My internet connection is working good... I dunno really what can be happening in any sense. Help please...
yup, I'm having this exact same problem. Everytime I start the game, I get the issue with it freezing up at the "cryptic" loading screen and then it times out. I verified the files with steam and 2 were not validated, redownloaded those and started up the launcher. Half of the time, the launcher itself prompts me to verify all the files as an error was detected, press play, and the same thing over again.
I've tried starting with Arc and have had similar luck.
I've tried the fixes suggested in this thread, as well as uninstalling and redownloading twice, and for some reason it worked once but then reverted to this problematic state. I'm kind of at a loss here, anyone have any tips?
I'm not even getting to the cryptic loading screen. My problem is loading the launcher. It doesn't matter if I load from Steam or Arc, I get a black 'Loading please wait'.
Reinstalling worked the first time, but then it went back to this state.
I managed to tinker with it to a point where Arc thought Neverwinter was not installed, so it re-installed the loader (without affecting the game files) so I was able to re-install the loader without reinstalling everything. That worked for one play and then now I'm back at the black 'loading' screen forever. I can't seem to trick ARC again to reinstall the loader.
I'd be okay with re-installing the loader every time I play if that's what it takes - but not the entire game. That'd be a work-around I'd be content with until whatever the problem is gets fixed.
I need some help. I have the launcher for the game, but everytime i launch it, it shows all of the news and stuff, then it all disappears and i get the girl in the armor and a prompt saying the website is experiencing technical difficulties. I type in my PW and it says "cant connect to account linking server" I restart the launcher and same thing happens. I even waited a few months and i still have this problem.
when i first played the game i had to create a character then i got to the giant monster dont know his name newbie right now
then killed him then when i was going to a place it crashed
so then i tried the second time clicked on enter world crashed where the place i was going
please help
launcher wont load says loading for hours worked yesterday but game was very laggy tried download exe didnt fix plz help
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melieeroseMember, Neverwinter Beta UsersPosts: 6Arc User
edited December 2014
We keep receiving CrypticError: Oops! Your Cryptic application has crashed. We don't have teamviewer or mumble at all no team chat programs open at all. It happens when changing maps, going into pve, or pvp. We can't figure out how to fix it we have tried everything.
I have an issue which isn't covered here... Neverwinter simply doesn't open. I click the launcher, it opens normally, log in, etc., and when the game itself actually opens it appears in the taskbar but doesn't come up... I have no clue what is wrong and have searched the forums for hours to no avail
Comments
It looks like mostly europeans are a hit with this problem.
[deleted sentence because of wrong information
Guild: Zirkel der Weltenwanderer (Circle of the world travellers)
Characters: Betty Lou , Kermit
Guild: Masters of Muppets
I am also having the same problem have replaced the neverwinter.exe file but still says the same thing please be patient gets to 5 tries and comes up with connection problem was working fine last week????? HELP im in Australia so not just Europe plzzzz help
hay im in Sril Lanka and im having this error too! its not just in europe!
pls fix this fast
yup, I'm having this exact same problem. Everytime I start the game, I get the issue with it freezing up at the "cryptic" loading screen and then it times out. I verified the files with steam and 2 were not validated, redownloaded those and started up the launcher. Half of the time, the launcher itself prompts me to verify all the files as an error was detected, press play, and the same thing over again.
I've tried starting with Arc and have had similar luck.
I've tried the fixes suggested in this thread, as well as uninstalling and redownloading twice, and for some reason it worked once but then reverted to this problematic state. I'm kind of at a loss here, anyone have any tips?
Reinstalling worked the first time, but then it went back to this state.
I managed to tinker with it to a point where Arc thought Neverwinter was not installed, so it re-installed the loader (without affecting the game files) so I was able to re-install the loader without reinstalling everything. That worked for one play and then now I'm back at the black 'loading' screen forever. I can't seem to trick ARC again to reinstall the loader.
I'd be okay with re-installing the loader every time I play if that's what it takes - but not the entire game. That'd be a work-around I'd be content with until whatever the problem is gets fixed.
then killed him then when i was going to a place it crashed
so then i tried the second time clicked on enter world crashed where the place i was going
please help