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What is the Arc Client?
Install Arc
Launcher issues - Read the first post for solutions
cmpinpointerror
Member, Moonstars, Neverwinter Beta Users, Cryptic Developers, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Founder's Pack Users Posts: 646Cryptic Developers ›
We're looking into it right now and will resolve it shortly.
Update 1: We know the cause and have a team working on it. Thank you for being patient.
Update 2: Solution is being worked on. You'll be able to log in soon.
Update 3: The issues are related to the web server that hosts the Launcher page. We're working on a redirect and it should be fixed soon.
Update 4: We're going to QA (internally test) another update to the launcher. Hold tight - it's close! And remember, if you're a Founder stuck at login and already have a level 10+ character, check out Gateway! https://gateway.playneverwinter.com/
Update 5: Launcher fix in place. Thank you for being so patient while we work to resolve the issue. Log into Neverwinter NOW!
Update 6: For players who still cannot get in, we have a fix for you in a few minutes. Stay tuned.
[Solution] Update 7:
[Solution] Update 9: For players with 403 error, click on this link: https://my.perfectworld.com/nw/redeemkey. You don't need a key. Just go to the page to fix the 403 error.
[Solution] Update 10: For "CrypticError: Oops! Oops! Your Cryptic application has crashed. To help us out, please indicate what was going on at the time of the crash, while we gather information." messages, close Teamviewer and Mumble if you have them opened.
[Solution] Update 11: Error 36 message while trying to patch:
Update 13: We're going to take the servers down to address a few issues in around 15 minutes. Maintenance thread here.
Update 14: Maintenance completed. We'll continue to monitor this thread.
Update 15: The launcher is currently working correctly, but not displaying any information. Please login normally!
Update 1: We know the cause and have a team working on it. Thank you for being patient.
Update 2: Solution is being worked on. You'll be able to log in soon.
Update 3: The issues are related to the web server that hosts the Launcher page. We're working on a redirect and it should be fixed soon.
Update 4: We're going to QA (internally test) another update to the launcher. Hold tight - it's close! And remember, if you're a Founder stuck at login and already have a level 10+ character, check out Gateway! https://gateway.playneverwinter.com/
Update 5: Launcher fix in place. Thank you for being so patient while we work to resolve the issue. Log into Neverwinter NOW!
Update 6: For players who still cannot get in, we have a fix for you in a few minutes. Stay tuned.
[Solution] Update 7:
Update 8: 403 errors - Looking into it!cmpinpointerror wrote: »For players with a "The patchclient got a message while it was in a state with no response function" error, please download this file and replace your Neverwinter.exe file with this where you installed the game.
Download link: http://download.perfectworld.com/nw/launcher/Neverwinter.exe
[Solution] Update 9: For players with 403 error, click on this link: https://my.perfectworld.com/nw/redeemkey. You don't need a key. Just go to the page to fix the 403 error.
[Solution] Update 10: For "CrypticError: Oops! Oops! Your Cryptic application has crashed. To help us out, please indicate what was going on at the time of the crash, while we gather information." messages, close Teamviewer and Mumble if you have them opened.
[Solution] Update 11: Error 36 message while trying to patch:
[Solution] Update 12: "Cryptic Launcher Autoupdate" "Trying to update the launcher. Be patient. Tried connecting 1 time." Replace Neverwinter.exe listed in Solution Update 7.You might want to:
1) Make sure that you have enough available disk space for patching.
2) Make sure that none of the files are already in use (i.e. you don't already have the game launching in the background)
3) Run the launcher as administrator
Update 13: We're going to take the servers down to address a few issues in around 15 minutes. Maintenance thread here.
Update 14: Maintenance completed. We'll continue to monitor this thread.
Update 15: The launcher is currently working correctly, but not displaying any information. Please login normally!
Post edited by Unknown User on
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Comments
10char
Truth to be told, while modern MMOs have gotten better at it, to have a truly horrible launch it'd need to last a few days. You've got time.
3 days would blow O_o
did you have too?
they use the same account servers for all their games
http://grab.by/m78q