it s 6pm and they do nothing to repair this bug, meh it s really sad,
The maintenance has been delayed but they are still working on it.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
> @nitocris83 said: > If you can confirm you don't have the coin in your inventory, please send me a PM with your account name and character this happened on. > > Thank you!
The same thing happened to me. How do we prove we don't have the coin? I have been running around the game all day trying to get this sorted out. I hope this doesn't mess it up for tomorrow's coin
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
> If you can confirm you don't have the coin in your inventory, please send me a PM with your account name and character this happened on.
>
> Thank you!
The same thing happened to me. How do we prove we don't have the coin? I have been running around the game all day trying to get this sorted out. I hope this doesn't mess it up for tomorrow's coin
Customer Service would be able to see that you never received one. They are still working on getting a fix up for it. My earlier time frame for maintenance proved to be wrong, as my information came from PWE Europe, and not the Cryptic devs themselves. They will get it fixed and everyone will be able to get all their rewards.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
I hope it gets fixed soon. My husband has the same issue and he's really discouraged. It's not fun seeing everyone else get goodies and you're stuck without.
Hello, i've just logged in and no "it's a celebration" quest, the bug is real.
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
Keep an eye on this thread for updates about this issue.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
For those of us affected by this, should we try the quest again today to verify we tried? Or should we just hold tight until it's confirmed fixed? I tried it late last night PT on PS4 since I was out all day and got the error message.
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
2.(completed at least 2 days of the day) All of the above plus:
Runic bag holding Companion Upgrade Tokens x70 Legend Dragon keys x20) does anyone know why this gift didn't come to My Account?
Those are part of the rewards you will receive AFTER the event is over.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
0
kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
For those of us affected by this, should we try the quest again today to verify we tried? Or should we just hold tight until it's confirmed fixed? I tried it late last night PT on PS4 since I was out all day and got the error message.
It's ok to try 1 more time, and try to verify a couple things - 1 that you didn't forget which character you tried the quest on before, and 2 to double check and make sure you don't have the coin in your bag, but chances are you will still have to wait for the fix. The dev I asked about this didn't seem to think you could bug it any worse than it already is.
They are still working on a fix. I don't have an ETA for when they are going to put in, as the fix they thought they had, didn't work, sadly.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
> @kreatyve said: > For those of us affected by this, should we try the quest again today to verify we tried? Or should we just hold tight until it's confirmed fixed? I tried it late last night PT on PS4 since I was out all day and got the error message. > > It's ok to try 1 more time, and try to verify a couple things - 1 that you didn't forget which character you tried the quest on before, and 2 to double check and make sure you don't have the coin in your bag, but chances are you will still have to wait for the fix. The dev I asked about this didn't seem to think you could bug it any worse than it already is. > > They are still working on a fix. I don't have an ETA for when they are going to put in, as the fix they thought they had, didn't work, sadly.
Ok, thanks for the info. I have two main characters and last night it happened with the first one I tried it on, I hadn't logged into the other one yet. That what confused me when I saw the message. And I just checked and neither of them show the quest with Elminister as an option (the other jubilee quests are there) or have the quest in their journal. And no one has a coin. I have some other alts but they haven't left the Moonstone Mask in awhile.
Appreciate the response. I'm sure it'll get fixed but hard to be patient when everyone else is getting presents.
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arcanjo86Member, NW M9 PlaytestPosts: 1,093Arc User
2.(completed at least 2 days of the day) All of the above plus:
Runic bag holding Companion Upgrade Tokens x70 Legend Dragon keys x20) does anyone know why this gift didn't come to My Account?
thats what you receive at end of event on the tank you pack, here is the quote from the blog post :
"At the end of Protector’s Jubilee, players who have completed at least one day of “It’s a Celebration!” will be given the quest “A Heartfelt Thanks” to get ONE Thank You Crate. The quest will become available once the Jubille is over and last until June 28 at 7am PT. The Thank You Crate contains:
Completed at least 1 Day
Ultimate Enchanting Stone Power Points x10 Retraining Tokens x5 Bank Slots x16 Epic Experience Booster
Completed at least 2 Days All of the above plus:
Runic Bag of Holding Companion Upgrade Tokens x70 Legendary Dragon Keys x20
Completed at least 3 Days All of the above plus:
Apparatus Anniversary Crate – Choice of one Apparatus of Kwalish mount (All choices are epic quality and contain 2 Enlightened Insignia Slot and 1 Universal Slot)
Completed at least 4 Days All of the above plus:
Anniversary Rare Companion Crate – Choice of Xuna or Makos companion
Completed at least 5 Days All of the above plus:
Coalescent Ward Title “The Jubilant” Legendary Dragon Key x20 Companion Helper Pack "
I'm having problems with "It's a Celebration! "I took the quest and then I did some other quests then came back to do it. It said I did it on another character. How ever I didn't take any of the the quests he was giving on a different Character at that time. So I didn't get any coin.
I am having the exact same issue I was in a party. It disappeared when my party leader spoke to Sabine.
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
It will be fixed and they will make sure everyone gets their rewards. A bunch of the devs will be working tomorrow (Saturday!) to get this resolved.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
same talked to sabine and quest vanished and not showing up after reset time,
The fix hasn't been implemented yet. Couple more hours and then try again.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
Same happened to me as well. Only received coin on my main, but my other two characters did not get the coins. Baya@cleric1002 and Burp@cleric1002. Is this count only 1 per account?
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
Same happened to me as well. Only received coin on my main, but my other two characters did not get the coins. Baya@cleric1002 and Burp@cleric1002. Is this count only 1 per account?
It is only 1 per account.
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
I received Day 1 and 2 coins with no problem, redeemed them for the boxes last night. I did not receive the quest for the Day 3 coin today, and it has not been resolved by the bugfix.
Unable to continue questline due to no quest being offered. Hamfariggar@Wrathchilde#9052 is the affected character.
I'm a bit upset as this will prevent completing the daily coins 3, 4, and 5, and the Thank You rewards.
The "It's a Celebration" questline has returned with Elminster, and was able to complete it for the first time. Would have been nice to receive the coins from the two days I wasn't able to, but with 5 days left on event I should still be able to complete all 5 coins. I hope.
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
I received Day 1 and 2 coins with no problem, redeemed them for the boxes last night. I did not receive the quest for the Day 3 coin today, and it has not been resolved by the bugfix.
Unable to continue questline due to no quest being offered. Hamfariggar@Wrathchilde#9052 is the affected character.
I'm a bit upset as this will prevent completing the daily coins 3, 4, and 5, and the Thank You rewards.
Did you attempt this again after the patch?
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
The "It's a Celebration" questline has returned with Elminster, and was able to complete it for the first time. Would have been nice to receive the coins from the two days I wasn't able to, but with 5 days left on event I should still be able to complete all 5 coins. I hope.
@mabe the event has been extended another two days so it now doesn't end until the 23rd. So you have another seven days to complete it.
Logic is the beginning of wisdom, not the end of it.
> @ilithyn said: > The "It's a Celebration" questline has returned with Elminster, and was able to complete it for the first time. Would have been nice to receive the coins from the two days I wasn't able to, but with 5 days left on event I should still be able to complete all 5 coins. I hope. > > @mabe the event has been extended another two days so it now doesn't end until the 23rd. So you have another seven days to complete it.
Awesome, thanks for the heads up I missed that. All is well.
Comments
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
> If you can confirm you don't have the coin in your inventory, please send me a PM with your account name and character this happened on.
>
> Thank you!
The same thing happened to me. How do we prove we don't have the coin? I have been running around the game all day trying to get this sorted out. I hope this doesn't mess it up for tomorrow's coin
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
All of the above plus:
Runic bag holding
Companion Upgrade Tokens x70
Legend Dragon keys x20) does anyone know why this gift didn't come to My Account?
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
They are still working on a fix. I don't have an ETA for when they are going to put in, as the fix they thought they had, didn't work, sadly.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
> For those of us affected by this, should we try the quest again today to verify we tried? Or should we just hold tight until it's confirmed fixed? I tried it late last night PT on PS4 since I was out all day and got the error message.
>
> It's ok to try 1 more time, and try to verify a couple things - 1 that you didn't forget which character you tried the quest on before, and 2 to double check and make sure you don't have the coin in your bag, but chances are you will still have to wait for the fix. The dev I asked about this didn't seem to think you could bug it any worse than it already is.
>
> They are still working on a fix. I don't have an ETA for when they are going to put in, as the fix they thought they had, didn't work, sadly.
Ok, thanks for the info. I have two main characters and last night it happened with the first one I tried it on, I hadn't logged into the other one yet. That what confused me when I saw the message. And I just checked and neither of them show the quest with Elminister as an option (the other jubilee quests are there) or have the quest in their journal. And no one has a coin. I have some other alts but they haven't left the Moonstone Mask in awhile.
Appreciate the response. I'm sure it'll get fixed but hard to be patient when everyone else is getting presents.
2.(completed at least 2 days of the day)
All of the above plus:
Runic bag holding
Companion Upgrade Tokens x70
Legend Dragon keys x20) does anyone know why this gift didn't come to My Account?
thats what you receive at end of event on the tank you pack, here is the quote from the blog post :
"At the end of Protector’s Jubilee, players who have completed at least one day of “It’s a Celebration!” will be given the quest “A Heartfelt Thanks” to get ONE Thank You Crate. The quest will become available once the Jubille is over and last until June 28 at 7am PT. The Thank You Crate contains:
Completed at least 1 Day
Ultimate Enchanting Stone
Power Points x10
Retraining Tokens x5
Bank Slots x16
Epic Experience Booster
Completed at least 2 Days
All of the above plus:
Runic Bag of Holding
Companion Upgrade Tokens x70
Legendary Dragon Keys x20
Completed at least 3 Days
All of the above plus:
Apparatus Anniversary Crate – Choice of one Apparatus of Kwalish mount (All choices are epic quality and contain 2 Enlightened Insignia Slot and 1 Universal Slot)
Completed at least 4 Days
All of the above plus:
Anniversary Rare Companion Crate – Choice of Xuna or Makos companion
Completed at least 5 Days
All of the above plus:
Coalescent Ward
Title “The Jubilant”
Legendary Dragon Key x20
Companion Helper Pack "
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
servers are still down
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Unable to continue questline due to no quest being offered. Hamfariggar@Wrathchilde#9052 is the affected character.
I'm a bit upset as this will prevent completing the daily coins 3, 4, and 5, and the Thank You rewards.
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
> The "It's a Celebration" questline has returned with Elminster, and was able to complete it for the first time. Would have been nice to receive the coins from the two days I wasn't able to, but with 5 days left on event I should still be able to complete all 5 coins. I hope.
>
> @mabe the event has been extended another two days so it now doesn't end until the 23rd. So you have another seven days to complete it.
Awesome, thanks for the heads up I missed that. All is well.