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Chat Ban System: What you need to know.
cybersoldier1981
Member Posts: 2,569 Arc User
Apparently someone mentioned this system in Neverwinter. A GM immediately chatbanned the person. Sadly, this is a 'feature' of Cryptic games- if you're not familiar.
Someone doesn't like what you're saying? They put you on ignore. You get a handful of them in a short time? You can't chat for 24 hours- and nothing less. A full 24 hours, on all Cryptic engine games through PWE. No in-game email, PM's, nothing. And no one will unmute you if you send a ticket. You'll get a copy/paste email from Cryptic/PWE about how the system works and why it's 'working as intended'.
So, that means the trolls and greifers (which are common in Free-to-Play games, to a frightening degree) will exploit and use this as they have in the other Cryptic games.
So, if you're new to this company's games, then you need to know about this and how stupid of a system it is... and that GM's are muting people for mentioning it.
Someone doesn't like what you're saying? They put you on ignore. You get a handful of them in a short time? You can't chat for 24 hours- and nothing less. A full 24 hours, on all Cryptic engine games through PWE. No in-game email, PM's, nothing. And no one will unmute you if you send a ticket. You'll get a copy/paste email from Cryptic/PWE about how the system works and why it's 'working as intended'.
So, that means the trolls and greifers (which are common in Free-to-Play games, to a frightening degree) will exploit and use this as they have in the other Cryptic games.
So, if you're new to this company's games, then you need to know about this and how stupid of a system it is... and that GM's are muting people for mentioning it.
Post edited by cybersoldier1981 on
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It is a great system but people who get banned trolling usually come on the forums with a complaint similar to this. :rolleyes: I just wish they would take it one step further and ban forum access for offenders as well.
Edit:
If you think this is a 'great system', please share your @handle with me and let me show you how it works.
Edit: I've had this happen to me once. I logged in, five people ran to me, and without me saying a word I was silenced for 24 hours.
And there are no gold sellers in this game. There haven't been any since 2009 for any Cryptic games.
I imagine a group of them arrange to all /ignore someone at the same time. If this system is purely automated when it is open to such easy abuse (depending on the number of /ignores needed) then I am surprised that it was implemented.
While it would cut down gold sellers very quickly I should imagine, this is irrelevant given how worthless Gold is in this game and AD can be legitimately transferred to ZEN anyway.....
with any system there is a potential for abuse. I would LOVE to see the actual numbers. We get this on STO also.
Please review my campaign and I'll return the favor.
Again, let me emphasize: GM's are muting people for mentioning it.
This. If anything, it works to silence griefers and trolls. Don't respond to them and just /ignore them, then they are banned.
I dislike hamburgers. Five of my friends dislike them also. Hamburgers are now banned.
Am I making sense.
I actually had it happen to me, a quick support ticket and it was found that I said nothing offensive or against the rules, I was reinstated, the next day I received an apology letter email from the fleet leader informing me that the guild members who did it had action taken on them by Cryptic...he also kicked them out of the fleet
Mine is in my sig go for it but get ready for the consequences, in fact threating to do it on the forums could be actionable.
Whenever you get ignored in the game, it puts a "demerit" on your account that does not go away. It doesn't have to be X amount of ignores in a short span of time. You can get ignored today, tomorrow, next week, next year. When you hit the magic number, you can't chat, at all, for 24 hours.
You know that "Report Spam" selection when you right click someone's name? That's like a super-ignore that grants extra demerits. Meant to be used only on Gold Sellers, but nobody is ever told that.
How do they exploit it? Let's say you start talking in zone chat about how people who make their characters named Drizzt Do'Urden are uncreative and stupid. Drizzt Do'Urden@sampleplayer sees this, tells his guild to Report Spam on you or just Ignore you, and suddenly you can't talk for a day.
It's completely exploitable, and in my experience, no one ever gets punished for exploiting it. I've known people who got a 24 hour chat ban DURING his 24 hour chat ban. Red flags, anyone? That shouldn't be possible. But since it's a player-run system, it is. No GM involvement whatsoever.
Also, contacting a GM won't help you. They'll say that's how the system works, and that's that. Wait out your time. Have fun having all your friends who send you private messages thinking you're ignoring them.
Edit: Apparently that last paragraph might not be the case in this game.
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Sorry, but you are 'trolling me'. I dislike what you say. I can do this, and it is working as intended.
okay...so instead if acknowledging the facts you show your true colours. Very glad this system is in place, next time think before you troll in game.
I am skeptical of this. I've mentioned the system in General before and not been banned.
How do you know this was GM action?
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Is it cheese flavored? I love cheese with whining.
I am not silenced in game, sir. But nice try making an assumption when someone came to share information with you. There are no 'facts' to acknowledge. You think it is a good system. It sounds like it, on the surface. But players from other Cryptic games have been begging to eliminate this from the start. Give it time. You'll say something someon dislikes, and find yourself chatbanned again.
What he's saying is that you could be muted just because you disagree with him. You don't have to be trolling anyone to get a chat ban in the game... that's what he was displaying with that post.
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By all means, this is just ONE GAME's forums on the chat ban system.
You'll have to ignore anything posted by Lucyinspacewithdiamonds...
http://co-forum.perfectworld.com/showthread.php?p=3194101#post3194101
And I'm doing this to help a friend, but this is something anyone new to a Cryptic game should be aware of.
No Biff I get that, what I'm saying is if you send a report on the chat ban asking for them to review the log and it's appealed, it doesn't go so well for the ones who reported you. That's what he's missing or refusing to acknowledge I think.
'Wen considered the nature of time and understood that the universe is, instant by instant, recreated anew. Therefore, he understood, there is in truth no past, only a memory of the past. Blink your eyes, and the world you see next did not exist when you closed them. Therefore, he said, the only appropriate state of the mind is surprise. The only appropriate state of the heart is joy. The sky you see now, you have never seen before. The perfect moment is now. Be glad of it.' Terry Pratchet The Thief Of Time
This is odd, considering that since 2010 this has happened for NO ONE EVER in a Cryptic game.
I gotcha. The problem is that he comes from a game where nothing is ever done about it.
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Been playing Cryptic games for a bit over four years now. And I have not seen a review of ANY-ONES Chat Ban in a good two years or so. At one point it was common enough, but recently, all I have heard is "Working As Intended"
Me, I was waiting to see how the GM's handled this issue before posting anything on the forums here, because if the GM's are working overtime, checking all complaints, it might just work out. If they loose interest and just let it ride it will truly suck.
'Wen considered the nature of time and understood that the universe is, instant by instant, recreated anew. Therefore, he understood, there is in truth no past, only a memory of the past. Blink your eyes, and the world you see next did not exist when you closed them. Therefore, he said, the only appropriate state of the mind is surprise. The only appropriate state of the heart is joy. The sky you see now, you have never seen before. The perfect moment is now. Be glad of it.' Terry Pratchet The Thief Of Time
Smacky, the guy next door to me plays STO and the result is the same. Get silenced for RP, chatting, or saying something like 'I think Kirk was a bit more egotistical than Picard'... then file a ticket, and you get a copy paste form email about how the system works and basically why they created it, no personal appeal from an employee.
Yep I can see it for Co it's not supported that well, STO is different though and I'm betting NW will be the same way..thing is it's easier to complain on the forums than to go through the process.