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Launcher issues - Read the first post for solutions

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  • imanb42imanb42 Member Posts: 2 Arc User
    edited May 2013
    What was the issue?
  • imanb42imanb42 Member Posts: 2 Arc User
    edited May 2013
    i can launch the game but it won't connect to the login server HELP!
  • erluciuserlucius Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 213 Bounty Hunter
    edited May 2013
    I got timed out while playing and i couldn't relog because everytime i tried to load the page server didn't respond.
    So i followed the tech support steps and as result now i cannot even launch the client...WTF is this!?!? Tech ticket page is not even workingso i cannot even make a ticket.... I need assistance!!!

    The error code is:
    Fatal Error: Unable to initialize on-demand patching and connect to Patch Server: The connection was idle for too long
  • erluciuserlucius Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 213 Bounty Hunter
    edited May 2013
    can someone please paste the ticket page link??
  • smutslarssmutslars Member Posts: 2 Arc User
    edited May 2013
    I get stuck at cryptic launcher autoupdate. I have tried replacing the new .exe file and using admin. Is there any way to fix this
  • deupendeupen Member Posts: 1 Arc User
    edited May 2013
    Hey, I'm having a problem that you have not addressed yet.
    When I open up Neverwinter, both the original and the link you provided earlier, a completely white window pops up on the top-left corner of my screen, and immediately afterwards an error message from my computer pops up say "Cryptic Game Launcher has stopped responding". Soon my computer has to close it, as you know windows is. I have tried many solutions such as changing settings, cleaning out my registry, downloading the link you provided. Could you look into this?

    I would really like to try out neverwinter, as it looks like an awesome game!

    Thank you!
    David
  • jhayar0521jhayar0521 Member Posts: 2 Arc User
    edited May 2013
    Thanks for the info. however im still being disconnected with the server, i can go into game but im always having problem with " server response time" and eventually logging out. what do you thing is the prob? thanks!
  • jhayar0521jhayar0521 Member Posts: 2 Arc User
    edited May 2013
    Admin
    what about being disconnected to the game, i can go in however the " server response time is keep on showing up then eventually going to log out. it really logging. what do you thing is the prob? thanks!
  • smutslarssmutslars Member Posts: 2 Arc User
    edited May 2013
    I need help, i have tried re-installing the game and doing all the steps on 1st post. Still my launcher doesent even start i only recieve "Trying to update the launcher. please be patient. Tried connecting 2 times." i start my .exe file as admin and nothing is wrong with my connection.
  • budgiewudgiebudgiewudgie Member, Neverwinter Beta Users Posts: 26 Arc User
    edited May 2013
    launcher is not downloadable
  • cipher3594cipher3594 Member, Neverwinter Beta Users Posts: 6 Arc User
    edited May 2013
    Can anyone help me? I double click the launcher and after a while it says: unable to establish connection.
  • ulucsahin222222ulucsahin222222 Member Posts: 1 Arc User
    edited May 2013
    I am unable to click buttons on the launcher. I mean, even if I click it does nothing, no response at all. I wrote my id and pw then clicked to login button, nothing happaned. I tried pressing enter key, that worked, but then it says "Do you have an existing Cryptic account?" and im not able to select yes or no, even when I press enter nothing happens. Anyone knows how to fix it?
  • winstondgreatwinstondgreat Member Posts: 7 Arc User
    edited May 2013
    This game sucks bad! :mad:
  • syillmaticsyillmatic Member Posts: 1 Arc User
    edited May 2013
    anyone elses launcher not working right now? just stuck saying version on the bottom left.
  • morglwinmorglwin Member Posts: 2 Arc User
    edited May 2013
    "Loading, Please wait" issue has just started again for me.
  • woochangsilverwoochangsilver Member Posts: 0 Arc User
    edited May 2013
    Unable to Authenticate
  • armenuaarmenua Member Posts: 108 Bounty Hunter
    edited May 2013
    When I tried to change characters just now, it came up with a screen saying "loading account page" which stayed forever, so I closed it down and tried to relog on, and now it says it can't authenticate my log in. Anyone else having this problem??
  • yngotyngot Member Posts: 0 Arc User
    edited May 2013
    Unable to Authenticate
  • thiefmthiefm Member Posts: 3 Arc User
    edited May 2013
    I have it.
    Now the launcher page is off.
  • seraphlongbowseraphlongbow Member, Neverwinter Beta Users Posts: 1 Arc User
    edited May 2013
    A guildie and I are both unable to get into the game. We're receiving the "Unable to Authenticate" error as well.
  • rapiddani2rapiddani2 Member Posts: 0 Arc User
    edited May 2013
    Same here, unable to authenticate
  • plague846plague846 Member Posts: 1 Arc User
    edited May 2013
    I was having the same problem but after a few mins of trying over and over again it finally let me in.
  • mcbrummelmcbrummel Member Posts: 1 Arc User
    edited May 2013
    Launcher keeps crashing. even run as admin. Worked yesterday. If i launch the game with out patcher the game cant connect to account server.
  • nurychicnurychic Member Posts: 1 Arc User
    edited May 2013
    mcbrummel wrote: »
    launcher keeps crashing. Even run as admin. Worked yesterday. If i launch the game with out patcher the game cant connect to account server.

    close the teamviewer, it crashed the game...
  • sandvik1sandvik1 Member Posts: 1 Arc User
    edited May 2013
    Hey, i cant fix the "cryptic launcher autoupdate" and Im waiting for days now, and i tried a lot, but cant fix it and i really want to play this game. Please help me someone. should i just wait or what should I?
  • vitivitolvirvitivitolvir Member Posts: 1 Arc User
    edited May 2013
    sandvik1 wrote: »
    Hey, i cant fix the "cryptic launcher autoupdate" and Im waiting for days now, and i tried a lot, but cant fix it and i really want to play this game. Please help me someone. should i just wait or what should I?

    Same here, I don't know if I have to try something or it's just something that the game team have to work with and fix it... Waiting for some days and no reply here for any of us. We don't know even if you know about this problem...
  • philipe19philipe19 Member, Neverwinter Beta Users Posts: 1 Arc User
    edited May 2013
    errrrrroooooooooooooooooooo, autopdat patch and erro --' i make download new exe. and erro erro erro Cryptic autoupdate
  • winstondgreatwinstondgreat Member Posts: 7 Arc User
    edited May 2013
    Is this game even live? I'm suspecting that all the patches they did was to allow them to sort the players who bought something for this game(the NW Starter Kit & Founder's Pack) apart from the normal players who did not.

    If this seems to be true then the reason why most users can't login and have all these patching issues and login errors while other players can(who bought something from them of course).

    Sounds fishy why they allow players to buy something even though it's still open-beta, they should only allow that during or after the official launch, right? when the game is much more stable...

    No clear statement from the GMs, development team or from the game publisher to clear things up.

    Just nothing.

    This game could be a scam! :mad:
  • njoygamingnjoygaming Member, Neverwinter Beta Users Posts: 8 Arc User
    edited May 2013
    Is this game even live? I'm suspecting that all the patches they did was to allow them to sort the players who bought something for this game(the NW Starter Kit & Founder's Pack) apart from the normal players who did not.

    If this seems to be true then the reason why most users can't login and have all these patching issues and login errors while other players can(who bought something from them of course).

    Sounds fishy why they allow players to buy something even though it's still open-beta, they should only allow that during or after the official launch, right? when the game is much more stable...

    No clear statement from the GMs, development team or from the game publisher to clear things up.

    Just nothing.

    This game could be a scam! :mad:

    thats basic nowdays, looks at path of exile, open beta and microtransactions.
  • donnczdonncz Member, Neverwinter Beta Users Posts: 7 Arc User
    edited May 2013
    nurychic wrote: »
    close the teamviewer, it crashed the game...
    thank you!!!
    Circle of Protection - CZ/SK
    Server: Beholder

    Developers, do not throw the game in the trash your changes. Take advantage of potential Neverwinter!
This discussion has been closed.