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Forums > Home› PC & Technical Issues

Issues with Authentication Servers?

slowecsl4pweslowecsl4pwe Posts: 221 Arc User
edited October 2012 in PC & Technical Issues
I logged off to change characters and when I attempted to log back in, I get an error "Unable to Authenticate". I have closed the game client and tried multiple times.

Anyone else having issues?
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Post edited by slowecsl4pwe on
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Comments

  • lotar295lotar295 Posts: 903 Arc User
    edited October 2012
    I just logged in and out,got authentication issues too,what the heck is going on and how do we fix it?
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  • mknance2008mknance2008 Posts: 0 Arc User
    edited October 2012
    I am having same issues right in a middle of a quest too you better give us compensation for this PWE
    Guess they wanna kill this game in the end.
  • jonesing4jonesing4 Posts: 800 Arc User
    edited October 2012
    Same here, locked out.
  • zerryzerry Posts: 1 Arc User
    edited October 2012
    I too am having this issue, guess they broke something else now lol
  • vylmavylma Posts: 61 Arc User
    edited October 2012
    Same here, the game and the launcher were working yesterday, and today I have that "Unable to Authenticate" message.
  • goodwilloutgoodwillout Posts: 64 Arc User
    edited October 2012
    Add me to this list.

    Perhaps we need to buy a Key Of Ultimate MMOing to enter the game now? Oh wait, I can't even buy anything from the Z-Store since this bug developed. Oh well.
    ***********************************
    [SIGPIC][/SIGPIC]
  • mijjesticmijjestic Posts: 481 Arc User
    edited October 2012
    Same here. Every patch somebody gets royally hosed.
  • nephtnepht Posts: 6,883 Arc User
    edited October 2012
    Yup same here. If anyone is seeing the little purple Anubis in ren cen one tell him I didnt abandon him.

    I aint a terrible in game mom :O
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • grimcatnipgrimcatnip Posts: 16 Arc User
    edited October 2012
    add me to list as well
  • visionknightvisionknight Posts: 10 Arc User
    edited October 2012
    Unable to authenticate: error here too.
  • bonesawpriestjhbonesawpriestjh Posts: 3 Arc User
    edited October 2012
    locked out
  • ethanmorriganethanmorrigan Posts: 119 Arc User
    edited October 2012
    And me and my friend are now locked out aswell..
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    Join Date: 19 June 2011
  • sanctuspax1sanctuspax1 Posts: 4 Arc User
    edited October 2012
    I just discovered this problem
  • weap0nxweap0nx Posts: 1 Arc User
    edited October 2012
    Same here.
  • mijjesticmijjestic Posts: 481 Arc User
    edited October 2012
    Probably when we log back in eventually, all our characters will be at lvl 1 and all gear turned into Rocks.
  • xenominaxenomina Posts: 3 Arc User
    edited October 2012
    Add me to the list as well...

    C'mon, Cryptic. Get this fixed!
  • fudgemonstafudgemonsta Posts: 1,591 Arc User
    edited October 2012
    Note to self : Stay logged in.
    @HangingDeath

    Deliciously nutritious!
  • jasinblazejasinblaze Posts: 1,360 Arc User
    edited October 2012
    they are probably doing some account maintenance i cant transfer zen ingame right now and the q exchange is down as well
    [SIGPIC][/SIGPIC]
  • blackknucklesblackknuckles Posts: 1 Arc User
    edited October 2012
    I was getting the same message, so I checked the forums and found this thread. Nice to know it isn't just me having the issue.:rolleyes:
  • nomorereasonnomorereason Posts: 18 Arc User
    edited October 2012
    room for one more? cant get on either..same problem >.>
  • tempestorvictorytempestorvictory Posts: 2 Arc User
    edited October 2012
    This is my second day playing this game and I can't log in.. is this type of error common? Is there an estimated time for it to be fixed?
  • snorklebearsnorklebear Posts: 2 Arc User
    edited October 2012
    Same here :(
  • dashboardxdashboardx Posts: 0 Arc User
    edited October 2012
    Well, ad me to the list as well
    Wonder what happened again
  • mijjesticmijjestic Posts: 481 Arc User
    edited October 2012
    jasinblaze wrote: »
    they are probably doing some account maintenance i cant transfer zen ingame right now and the q exchange is down as well

    If so then Trail didn't get the memo and/or is savoring a really nice bagel.
  • itsbrou#5396 itsbrou
    itsbrou#5396
         Posts: 1,778 Arc User
    edited October 2012
    Oh, well.

    Time to find something else to amuse myself with today.
    Brou in Cryptic games.
  • tempestorvictorytempestorvictory Posts: 2 Arc User
    edited October 2012
    NVM, fixed for me.
  • visionknightvisionknight Posts: 10 Arc User
    edited October 2012
    Worked this time
  • sinisterzerpentsinisterzerpent Posts: 4 Arc User
    edited October 2012
    I just got this today, what's the deal? Manitowoc reporting in.
  • visionknightvisionknight Posts: 10 Arc User
    edited October 2012
    the server is down for maintenance at this time
  • lotar295lotar295 Posts: 903 Arc User
    edited October 2012
    EDIT:Just tried it for the 5th time I think,it let me log in now.

    EDIT 2:It said the server was closed for maintenance at this time,please try again later.Sneak fix maybe?
    ______________________________________________________

    Consolidate currency!

    Munitions additions

    Petition to take in game report spam function out

    Why not to do surveys and free offers
  • dagrekkdagrekk Posts: 19
    edited October 2012
    Also unable to connect to the game, a little irritating but I has a virtual piano to play with while I wait :D

    EDIT:: Server status is now showing as offline.
  • vylmavylma Posts: 61 Arc User
    edited October 2012
    The serveur is down, that's why.
  • mknance2008mknance2008 Posts: 0 Arc User
    edited October 2012
    They had maintaince this morning why a sudden maintaince break they better give us compensation for the last moment maintaince out of no where
    Connection is back they added press any key on loading screen WTH
  • ravynfallenstarravynfallenstar Posts: 54 Arc User
    edited October 2012
    Same here but i got the loader to authenticate once after submitting a pwe ticket... i think they had to pull an emergency maintanence.
  • uprightdoguprightdog Posts: 26 Arc User
    edited October 2012
    Same problem here too, although the 60 seconds of "connecting to account server . . . " has changed to "This server is closed for maintenance at this time."

    nepht wrote: »
    If anyone is seeing the little purple Anubis in ren cen one tell him I didnt abandon him.

    I left a small qularr rushing around near Defender, I'm sure they'll find comfort in their mutual parent/guardianless..ness. >_>
    _________________________________________________

    @CanisErectus- Scampering around, biting bad guys since July 2011.
  • sanguinevipersanguineviper Posts: 451 Arc User
    edited October 2012
    Robobo tripped on the authentication server and broke it didn't he? >:L

    Snark never dies.
  • nephtnepht Posts: 6,883 Arc User
    edited October 2012
    A warning would be nice me and Anubis had a nice dance routine going on -.-
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • vendincevendince Posts: 296 Arc User
    edited October 2012
    Oddly enough I'm still in, and I've got no messages about the server going down for maintenance or anything. So I have no idea what's going on.
  • fudgemonstafudgemonsta Posts: 1,591 Arc User
    edited October 2012
    vendince wrote: »
    Oddly enough I'm still in, and I've got no messages about the server going down for maintenance or anything. So I have no idea what's going on.

    Aye. Likewise.

    I've been sitting in a hideout chatting with buddies for the past half an hour with no issues.
    @HangingDeath

    Deliciously nutritious!
  • ethanmorriganethanmorrigan Posts: 119 Arc User
    edited October 2012
    It seems to be normal everything again, i could simply log in.
    ________________________________________________

    Formerly known as Rei_Kisagi

    Join Date: 19 June 2011
  • scoutsknivesscoutsknives Posts: 8 Arc User
    edited October 2012
    I made it past the unsername/pass screen, but now its hung up on patching...at least that's progress I guess :rolleyes:
  • crappynamerulescrappynamerules Posts: 81 Arc User
    edited October 2012
    Well, now I'm getting it.
  • dataweaver42dataweaver42 Posts: 166 Arc User
    edited October 2012
    I'm locked out. The server is listed as up and running, but I'm being told that it is failing to authenticate my account. Edit: just tried again. Good news, of a sort: there's now a notification that "logins are currently not functioning. We are aware of the issue and investigating." So I still can't get in, but at least I know they're on the case.

    And to the newcomer who asked earlier, I've been playing CO for a while now (I just earned my 1000-day Veteran's Rewards yesterday, and I've had some stretches where I had to go Silver for financial reasons), and this is the first time I've seen this sort of thing happen.
  • eiledoneiledon Posts: 1,287 Arc User
    edited October 2012
    It now says the following on the launcher:

    "Logins are currently not functioning. We are aware of the issue and investigating"

    My guess is an ISP screw up again. (especially if STO is also affected)
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  • ruukiruuki Posts: 77 Arc User
    edited October 2012
    Add me to the list of this...Switched charcters to help out a friend and couldn't get back to the character select screen after logging in. So I close the game and now its stuck at the authentication screen...

    If anyone knows or sees @Rune, tell him Excellon didn't ditch him :-/
  • saleen5saleen5 Posts: 33 Arc User
    edited October 2012
    I am also locked out.
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited October 2012
    Yes. Everyone trying to log in is locked out.
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  • iamruneiamrune Posts: 965 Arc User
    edited October 2012
    ruuki wrote: »
    Add me to the list of this...Switched charcters to help out a friend and couldn't get back to the character select screen after logging in. So I close the game and now its stuck at the authentication screen...

    If anyone knows or sees @Rune, tell him Excellon didn't ditch him :-/

    I see the thread, I figured it out. This had affected me earlier today, but before this thread existed.. I've been in-game fine for some time. weird.. maybe an intermittent problem?
  • tigshadowtigshadow Posts: 38 Arc User
    edited October 2012
    locked out here too, no way to log in beyond the failed to authenticate message on the launcher. It seems rather weird for this to happen now

    Edit: Why does it say this for my subscription?

    Subscribed For: 0 Day
    Subscription Status: Inactive

    When I have been close to 500 days now and had it already paid?

    Seems to me that the subscription info got lost?
  • flyingfinnflyingfinn Posts: 8,408 Arc User
    edited October 2012
    Because the Cosmic Keys deleted all the accounts....

    Or the Account Server is farget up.
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