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Also, based on the description, it looks like the slots unlock on whichever character claims them from the Store, so make sure to pick them up where you want them just in case.
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No idea what the case is for STO, but I have played other games where corrections like this need to run as a database script and do not dump in all the corrections at once. Sure, they could have kept the servers down while it ran, but if it is a relatively unobtrusive script, keeping the servers down an extra few…
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Check again now or tomorrow. Mine did update eventually, so I am hoping it just took some time running through all the accounts that were affected.
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Just checked mine again and I have the missing 50 points. So maybe it was just a process that took a while to run after the update?
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Maybe it will take some time to distribute the 50 points, but I was just able to log in and there is no change on my campaign total yet. (Which, I mean, could be worse. Could have gone down by 50. ;) )
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I, too, missed a day of campaign credit. I do not think we will get it back from Cryptic and, in addition, I do not think we will even hear another word from them about it. This may not be a big deal for most people, but I do want to give a little bit of perspective for those who are so adamant that this should not matter…
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There is still time showing on the countdown, but no TFO and no word on what happened.
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I swear they are "fixing" some of the only ways we can get through with some groups. Instead of finding ways to make sure the skeletons don't just stand still, or reducing the number of respawn times in that little side passage, or even just leaving the candles on in the last room, they give a gift to the people who seem…
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Thanks. You might find reports of this from the Tholian event as well (https://www.arcgames.com/en/forums/startrekonline#/discussion/comment/13668244). And there were some comments indicating it may have been happening for a while before that. One theory the last time was that it had to do with leaving the map before…
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Maybe? It might have always been this way and I just did not notice until the previous event.
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‘IwlIj jachjaj Missed it by that much
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Yeah, I apparently still have a phantom Foundry character out there. Just wondered if their comments last week on the livestream meant people in that position might get that slot back as well.
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Ok, looks like the patch did recover the one missing character slot. Hopefully this worked for everyone and people who needed that slot for a new recruit have it back! No sign of any change in the "foundry slot" or whatever. I'd be interested to know whether anyone ended up with an extra from this or what happened with it.
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https://www.arcgames.com/en/games/star-trek-online/news/detail/11490143-pc-patch-notes-for-6%2F24%2F21 Assuming this works, everyone remember to keep track of how many character/ship/boff/etc slots you should have. Who knows what else this can happen to or how long it will take to notice and fix if it isn't something as…
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Not a bad idea. I think I'll hold off buying anything (especially character slots) until they figure out what ate existing character slots, though. Maybe they will have that worked out next week.
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I just went to check mine. And yeah, my Foundry character still shows in the list to transfer. Maybe that does mean when they finally fix it I'll get that slot back along with the one House United ate.
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Mention of this starting at about the 15 minute mark. www.twitch.tv/videos/1058469866 Bullet points:* Problem from this morning should be solved * If you are still missing the slots that vanished with today's update, report it * The single slots that vanished 3 weeks back with 'House United' are still being investigated *…
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After 9 months of hoping for a fix on the bug that ate ship slot coupons (spoiler: it is still not fixed), my faith in a resolution is wearing a bit thin. What gives me some hope here is that this problem seems to be a little more high-profile than the other and will, fingers crossed, stay in the spotlight long enough to…
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I am just hoping that people who don't usually keep track of things like number of open character slots, started keeping track when this happened a few weeks ago to other people. Because I'm sure we'll all want to know we have (and keep!) the correct number after all this is finally sorted.
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Thank you for the information. They have been investigating it for 3 weeks now. I'm sure people understand that weird bugs can take time to track down and fix, but given today's escalation of the problem, I hope someone at Cryptic sees this as a good time to make an official statement beyond "we're investigating". Edit:…
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Patch notes will often have (at least in other games and applications) a section for "known issues". Problems that were either known to be introduced with the patch or that are still being worked on with no fix yet. It would be a handy way to a) spread information so players are not ambushed by a bug, b) keep track of…
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This is Cryptic, though. Expecting anything else would be like expecting there to be no typos or copy/paste errors in announcements. ;)
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I think you greatly underestimate Cryptic's skill when it comes to creating impossible bugs. :p I don't know that it would matter either way in this case, though. This is widespread enough that it can't be swept under the rug as easily as they did with the ship slot coupons last year. One way or another they eventually…
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As far as we can tell, that is true. But if you go to delete and remake a character, you might end up with 13 characters and no empty slots instead. Many people may be affected in this way and not know until it is too late.
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If that argument could be made, I'm sure some other player would have tried it already. You see this almost everywhere in games. "Well, *I* don't have the problem, so it must be your <computer/internet/skill> not being good enough." For whatever reason, players are often more fervent defenders of game companies than the…
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Yeah, I have tried to warn as many players as I can, but it is hard when Cryptic doesn't put out much information. At least they did acknowledge this happened and that they are working on it. I hope they say something more on it this week.
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If you ever find a solution, let me know. Support gave up after telling me to log out for five minutes then go back in and see if it is fixed. :p
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Gotcha. Thanks. With All the various social medias I don't follow, I just wanted to make sure I did not miss an update. And I did not take the long holiday weekend into account.
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Has there been any word on troubleshooting progress for this issue? Thanks.
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From what at least one other person has said, you won't lose a character if you are at your character limit and were affected by this. If you delete one, however, that slot might not be there to create a new one. If true, hopefully the fix they come up with covers this case, too. There is not really a way to test whether…