Something simple. For some reason the default setting for resolution scale when I installed STO on the new laptop was set on .8 and moving it to 1.0 resolved the issue.
I'm using an Alienware 17 only a few yrs old if that and running x12 and after today's patch it wouldn't launch but I was able to get it to launch when I changed the settings game command code had directx11 with 0 and changed it to 1 and it launched after that.
If I remember right I got very little from them but I haven't had a crash in awhile there but now I am locking up at the tailor on random and it is a bad lockup that I have to shutdown my laptop improperly but haven't heard back from them on it. It just started but I also upgraded to Windows 10 few months ago.
Glad I am not the only one. During my whole time talking to tech they have never once suggested it might be an issue on their end even though I have repeatedly pointed out that I hadn't had this issue before. The last response I got a few mins ago was to reinstall Direct X11 or drop down to 9 or 10 but I have a feeling…
oddly enough this is the 1st time I have ever ran into this bug and right after the DR launch. I didn't realize the bug went that far back and I've ran this more times than I can count.