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kirash1979 Arc User
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Well like I said, I'm back in game now finally. I did a force IP change by leaving my wireless router and modem off for 12+ hours while I was at work and my girlfriend was asleep. As soon as I fired it back up, I went to the Command Prompt (cmd) and did ipconfig /release followed by ipconfig /renew -- I started up STO. For…
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I would like to confirm this as a possible solution. I left my modem unplugged while I was at work and my girlfriend was asleep. Turned it back on as soon as I got home, released and renewed my IP through cmd, and the launcher loaded up. We'll see how things go after the patch loads. Again, for those of you having this…
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Finally got a hold of someone who could cancel my sub. Until this issue gets resolved, there's really no sense in me keeping my monthly sub running. I feel like this whole issue is just getting glossed over by Tech Support. I mean hey it's only a small percentage of their playerbase that is having this problem. It must be…
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I'm pretty much fed up. I can't access my subscription information from the website since it goes through Cryptic's website (which I haven't been able to access since these problems started). Does anyone happen to know the email address for Accounts and Billing?
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It means there is something between your computer and Cryptic's servers that is causing packet data loss. I think we can safely assume that since everyone is having the same issue, the problem is on Cryptic/Perfectworld's end. I'll even venture to assume that everyone's tracert to patchserver.crypticstudios.com are all…
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Really hate to throw a monkey wrench into this theory, but all of my STO files are located in my Steam folder. When I tried to download the game and run it separately, it was in C:\Program Files (x86)\Cryptic Studios and it still didn't work.
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Tried. Like everything else, it didn't work. As for my specs: OS - Windows 7 64-bit ISP - Charter Communications
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I'm pretty much in the same mindset, macfelly. I'm frustrated to no end because all the things they say to me, I have told them I have already tried. When they tell me to try to do a Force Verify, I tell them, "Hey I can't even get the launcher to load. THIS is the problem." I'm glad to see it at least got acknowledged by…
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I just contacted Tech Support and they gave me some stock answer from their Knowledge Base. To tell you honestly, I was so frustrated, I went to go cancel my sub, but SURPRISE! I can't access Cryptic's website to do so! I directed Tech Support to this thread and told them that obviously I am not the only one with the…
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I've been having this issue for a couple of days now. I restarted my computer, and no avail. I'm playing STO through Steam, though I'm unsure if that matters. Everything else connects just fine. So I know it is not my internet connection.