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What is the Arc Client?
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  • bismark88bismark88 Member Posts: 12 Arc User
    i get similar screen to this
  • sthe91sthe91 Member Posts: 5,965 Arc User
    aelfwin1 wrote: »
    Yup, the patch didn't help me either .
    matzdaad wrote: »
    aelfwin1 wrote: »
    matzdaad wrote: »

    I don't think so... Anyone locked out of the game can mainly do one thing,
    Thanks for the advice, but please don't use the term "anyone" , when it doesn't apply .
    Are you saying you can't even get to duty officers? Bit confused here.

    Can't log in since the 6th .
    Since then this has been my STO experience:
    gRWRuJd.png

    I also suggest what volticua said as well.
    Where there is a Will, there is a Way.
  • motito78motito78 Member Posts: 65 Arc User
    OK, now the game works fine... did the first day event and saw that buyout (because we that have the directx problem cant reach the 20 days) is 6000z... they are kidding right??
  • aventailaventail Member Posts: 3 Arc User
    The issue is resolved for me. Was able to play finally. Thanks! I'm playing via Parallels Desktop on Mac. And, by the way, wanted to admit that while waiting for the solution I found a temporary solution and was able to play via Nvidia Geforce Now.
    wbr,
    Denis
  • auggiedog1auggiedog1 Member Posts: 106 Arc User
    Back in the gamne- trying to catch up. NOT gonna pay Zen for the buyout. I can do without the set, I suppose. I'm just glad I'm back...
  • fred26291#2759 fred26291 Member Posts: 1,303 Arc User
    They should be willing to either extend the event or offer time missed to the players who couldnt get on.
    Buyout for a issue that was clearly the game shouldnt be an option.
  • hitman101#3286 hitman101 Member Posts: 2 Arc User
    Yeah, similair to a few this has now worked and I can get back in
  • matzdaadmatzdaad Member Posts: 186 Arc User
    motito78 wrote: »
    OK, now the game works fine... did the first day event and saw that buyout (because we that have the directx problem cant reach the 20 days) is 6000z... they are kidding right??

    The more you can complete the less Zen will be needed for buyout.

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012




  • ensignrandensignrand Member Posts: 61 Arc User
    To the devs, ty for all your efforts in fixing this issue. I can finally log back in! :D I hope everyone affected by this bug is able to enjoy the game again :).
    Remember, getting mad at me and taking it out on your keyboard.... just means you need a new keyboard ;)
  • kranfordtbutcherkranfordtbutcher Member Posts: 46 Arc User
    Yup, I'm green across the board as well. My digital hat is off to the folks at the dev team for their hard work on this. I know it can be a thankless task at times, but the fact that you still got around to fixing an issue like this speaks volumes. That being said, please test things a bit more thoroughly next time? ;)
  • fred26291#2759 fred26291 Member Posts: 1,303 Arc User
    For those still having problems, I went looking online cause i saw someone say EPIC is a problem.
    I found several articles and solutions to solving this problem if it is indeed EPIC.
    I do not know which one works for everyone so you are all gonna have to just do a google search on
    EPIC UNSUPPORTED GRAPHICS CARD and see which solution appears to fit your issue and possible correction.
    If your not sure what to do, contact a friend who can help you figure out the best course of action for your problem.
    I cant post all the links here cause theres too many to post, all I can suggest is to go thru and read them to see which might fix your problem.
  • matzdaadmatzdaad Member Posts: 186 Arc User
    aelfwin1 wrote: »
    Yup, the patch didn't help me either .

    Sorry to hear that, I hope your problem gets resolved soon, good luck.

    Matz

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012




  • matzdaadmatzdaad Member Posts: 186 Arc User
    ensignrand wrote: »
    To the devs, ty for all your efforts in fixing this issue. I can finally log back in! :D I hope everyone affected by this bug is able to enjoy the game again :).

    Count me in on what she said :blush:

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012




  • motito78motito78 Member Posts: 65 Arc User
    matzdaad wrote: »
    motito78 wrote: »
    OK, now the game works fine... did the first day event and saw that buyout (because we that have the directx problem cant reach the 20 days) is 6000z... they are kidding right??

    The more you can complete the less Zen will be needed for buyout.
    i know but with a buyout of 6000 i maybe get to around 2000z... thats a t6 ship... im not spending that much for an event that they didnt let me complete

  • lordmalak1lordmalak1 Member Posts: 4,681 Arc User
    I can also confirm this latest patch resolved the issue.

    Now- for the buyout:
    event is 30 days- need 20 to complete (A 2/3 ratio)
    6000 zen for a no participation buyout.
    WE have 12 days ? to complete this ?

    3000 zen seems fair. You have my account numbers.
    KBF Lord MalaK
    Awoken Dead
    giphy.gif

    Now shaddup about the queues, it's a BUG
  • tariser12tariser12 Member Posts: 23 Arc User
    Thank you, the issue was resolved for me with that patch
  • kaithan1975kaithan1975 Member Posts: 947 Arc User
    lordmalak1 wrote: »
    I can also confirm this latest patch resolved the issue.

    Now- for the buyout:
    event is 30 days- need 20 to complete (A 2/3 ratio)
    6000 zen for a no participation buyout.
    WE have 12 days ? to complete this ?

    3000 zen seems fair. You have my account numbers.

    Math obviously isn't your strong suit.
  • nightmarechi1dnightmarechi1d Member Posts: 62 Arc User
    I'm getting this error now. The game was running fine two days ago, but yesterday this error started appearing. No idea why. There was no patch that day and I didn't update my graphics drivers, I already have the latest drivers.

    Oddly, Tribble works just fine.
    ___________________________________________________
    I didn't ask to be President of the Balloon Enterprises! The Balloon Enterprises demanded it!
  • matzdaadmatzdaad Member Posts: 186 Arc User
    edited October 2020
    I'm getting this error now. The game was running fine two days ago, but yesterday this error started appearing.

    What error are you getting?

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012




  • hammerhead2205#7093 hammerhead2205 Member Posts: 2 Arc User
    edited October 2020
    (flame/troll post removed) - darkbladejk
    Post edited by darkbladejk on
  • rc5150420rc5150420 Member Posts: 57 Arc User
    they dont care that we dont get a chance to get the event done cause that means if we want the set we have to pay for it more money for them so they TRIBBLE over a good portion of the players once again do we see a pattern yet?
  • rc5150420rc5150420 Member Posts: 57 Arc User
    since when is the word TRIBBLE a swear?
  • sthe91sthe91 Member Posts: 5,965 Arc User
    edited October 2020
    rc5150420 wrote: »
    since when is the word TRIBBLE a swear?

    When something is modded, the swear or curse word is replaced with the word TRIBBLE in keeping with this being the Star Trek Online forums. There is your explanation.
    Where there is a Will, there is a Way.
  • rc5150420rc5150420 Member Posts: 57 Arc User
    edited October 2020
    i didnt swear i used a word for a common type of fastener how is that a swear? they say worse then that in any star trek show or movie or even the star trek online mirror Tilly and the mirror officer come to mind
  • sthe91sthe91 Member Posts: 5,965 Arc User
    rc5150420 wrote: »
    i didnt swear i used a word for a common type of fastener how is that a swear? they say worse then that in any star trek show or movie or even the star trek online mirror Tilly and the mirror officer come to mind

    Then that is strange!
    Where there is a Will, there is a Way.
  • lordmalak1lordmalak1 Member Posts: 4,681 Arc User
    edited November 2020
    sigh, after all these years the editor is still broken.
    KBF Lord MalaK
    Awoken Dead
    giphy.gif

    Now shaddup about the queues, it's a BUG
  • lordmalak1lordmalak1 Member Posts: 4,681 Arc User
    edited November 2020
    lordmalak1 wrote: »
    I can also confirm this latest patch resolved the issue.

    Now- for the buyout:
    event is 30 days- need 20 to complete (A 2/3 ratio)
    6000 zen for a no participation buyout.
    WE have 12 days ? to complete this ?

    3000 zen seems fair. You have my account numbers.

    Lets say is actually is. I included a small penalty.

    So the event runs 30 days, follow ?
    6000 zen to buyout if you dont particiupate.
    Thats 300 zen a DAY for each day you dont participate- the remaining 10 days award YOU dilithium for participation, scaling.
    So IF you could participate everyday for the entire event you get 30,000 dilith as a prize, and IIRC ir scales 1000 dilith a day for each extra day... so 55,000 more dilith as a bonus. Still following ?

    Each of UP that got bugged dont get the 30,000 dilith + 55,000 extra dilith, nor the prize.
    Since the bug was fixxed I've been running once every 24 hours (I have a job and cant do it every 20 hours to roll in extra sessions) and I'll be 2 days short of completing the event.
    Zen on the market was aprox 470 dilith last night,
    So 600 zen on completion day to buy out the last 2 days wouls be ... 282000 dilithium out of MY pocket. 252000 if you consider the 'prize' includes 30,000. I get ZERO compensation for the other 10 days everyone else could run the event after claiming the prize.
    Still with me ?
    So, 252,000 dilith cost plus 55,000 lost because of the bug not allowing me to play the extra 10 days after claiming, so a total of 337,000 lost dilith because of the bug.
    At 8000 dilith refining a day, 42.125 DAYS refining to make up the loss.
    42.125 at 300 zen a day would be 12637.5 ZEN total, @ 2/3 (the prize/event ratio) would be 8340.75 ZEN.
    I gave them a deal at 3000 zen.
    KBF Lord MalaK
    Awoken Dead
    giphy.gif

    Now shaddup about the queues, it's a BUG
  • lordmalak1lordmalak1 Member Posts: 4,681 Arc User
    lordmalak1 wrote: »
    I can also confirm this latest patch resolved the issue.

    Now- for the buyout:
    event is 30 days- need 20 to complete (A 2/3 ratio)
    6000 zen for a no participation buyout.
    WE have 12 days ? to complete this ?

    3000 zen seems fair. You have my account numbers.

    Math obviously isn't your strong suit.

    Read my reply above.
    KBF Lord MalaK
    Awoken Dead
    giphy.gif

    Now shaddup about the queues, it's a BUG
  • rajiirajii Member Posts: 5 Arc User
    edited November 2020
    Just tried logging in for the first time in a couple of months. Same issue as is stated here, game won't load / No Video Support/

    My PC is Windows 10 Pro
    Video Card is Nvidia 1080 GTX
    All drivers are completely up-to-date.

    Game ran fine a few months ago, now this.
    I am playing through a stand-alone install of the client. No Epic/Steam/Arc.
    As a lifetime member this is particularly annoying.

    As a note I have tried;
    Reinstalling, doesn't work same issue
    Installing through Epic/Steam, doesn't work same issue
    Deleting the Pref file in the game directory, doesn't work same issue

    I'm done wasting time on this.
    Bye all.


  • sthe91sthe91 Member Posts: 5,965 Arc User
    Have you turned off On Demand Patching and turned on Force Verify and let it patch?
    Where there is a Will, there is a Way.
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