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Lag Hunting Data Submissions round 2

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  • mneme0mneme0 Member Posts: 498 Arc User
    1: Currently 13:00 EST but this has happened throughout the day and evening for the last several days. At no time have I avoided rubberbanding.

    2: Episodes (Stormbound), ESD, Solonae base, TFO (To Hell With Honor). Honestly, everywhere I have gone, space or ground.

    3: Windows 10, i7-8750h, 16GB, Geforce GTX 1060

    4: 13:21 EST:

    1 2 ms 22 ms 55 ms 192.168.0.1
    2 2657 ms 697 ms 1163 ms 142.254.211.49
    3 915 ms 40 ms 1025 ms agg61.albynyyf02h.northeast.rr.com [24.58.200.149]
    4 14 ms 1836 ms 34 ms 24.58.35.34
    5 * 1236 ms 1444 ms be26.rochnyei01r.northeast.rr.com [24.58.32.52]
    6 1936 ms 38 ms 222 ms bu-ether15.chcgildt87w-bcr00.tbone.rr.com [66.109.6.72]
    7 292 ms 38 ms 362 ms 66.109.5.225
    8 272 ms 38 ms * 24.27.236.145
    9 * * * Request timed out.
    10 256 ms 76 ms 610 ms ae10.er6.ord7.us.zip.zayo.com [64.125.28.177]
    11 1293 ms 35 ms 1113 ms 209.133.7.66.IPYX-143212-002-ZYO.zip.zayo.com [209.133.7.66]
    12 692 ms 49 ms 137 ms po110.bs-b.sech-ord.netarch.akamai.com [23.57.98.245]
    13 * * * Request timed out.
    14 760 ms 288 ms 34 ms ae121.access-a.sech-ord.netarch.akamai.com [23.57.98.251]
    15 * * * Request timed out.
    16 207 ms 166 ms 51 ms a209-200-171-102.deploy.static.akamaitechnologies.com [209.200.171.102]
    17 53 ms 401 ms 172 ms 198.49.243.237
    18 529 ms 322 ms 154 ms patchserver.crypticstudios.com [208.95.184.200]

    5: No abilities need be active.

    6: Issues noted on all characters attempted.

    7: Spectrum, upstate New York.

  • lurka72lurka72 Member Posts: 44 Arc User
    edited February 2020
    Experiencing severe lag and prolonged server not responding episodes in southern Europe since yesterday.
    At times it is impossible to play, the game hangs completely during/after loading areas.
    Switching to EU proxy improved the situation, eliminating nearly all server not responding episodes.

    1: Time: Occurs usually between 9-11 PM Central Europe

    2: Where: DS9 and Deferi Outpost 3 - Also STOLauncher.exe hanged completely two times at initial loading.

    3: Computer: Lenovo ThinkPad T470 - Intel core i5 with Intel HD Graphics 520

    4: Traceroute taken around 10 PM:
    Tracing route to patchserver.crypticstudios.com [208.95.184.200]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms FRITZER [192.168.1.1]
    2 * * * Request timed out.
    3 24 ms 25 ms 25 ms 172.17.33.102
    4 24 ms 24 ms 24 ms 172.17.35.96
    5 24 ms 25 ms 24 ms 172.19.177.20
    6 25 ms 24 ms 25 ms etrunk49.milano1.mil.seabone.net [195.22.205.98]
    7 29 ms 34 ms 39 ms ae21.milano51.mil.seabone.net [195.22.205.39]
    8 25 ms 25 ms 26 ms ntt-verio.milano51.mil.seabone.net [93.186.128.157]
    9 41 ms 43 ms 41 ms ae-1.r01.mlanit01.it.bb.gin.ntt.net [129.250.5.82]
    10 * * * Request timed out.
    11 40 ms 39 ms 39 ms ae-0.a01.frnkge13.de.bb.gin.ntt.net [129.250.2.61]
    12 38 ms 37 ms 36 ms 212.119.27.178
    13 43 ms 44 ms 43 ms po111.bs-b.sech-fra.netarch.akamai.com [72.52.48.202]
    14 * * * Request timed out.
    15 40 ms 53 ms 40 ms ae121.access-a.sech-fra.netarch.akamai.com [72.52.48.205]
    16 185 ms 158 ms 159 ms 93.191.173.3
    17 * * * Request timed out.
    18 189 ms * 159 ms 198.49.243.237
    19 * 170 ms 160 ms patchserver.crypticstudios.com [208.95.184.200]

    Trace complete.

    5: Power/abilities active: None, just launching the game or warping in/out of systems.

    6: What type of character are you? FED Science Captain, KDF Tactical Captain.

    7: Carrier: TIM Italy - ADSL 10 Mbit

  • ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    Man these servers suck worse than finding out the girl in your love triangle is your twin sister and the man your trusted mentor is training you to face and kill is actually your father.

    Lets Rubberband everyday and lag every night.
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • sennahcheribsennahcherib Member Posts: 2,823 Arc User
    edited February 2020
    (flame/troll post removed) - darkbladejk
    Post edited by darkbladejk on
  • ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    edited February 2020
    Feb 29th 2020 17:50pm
    Location : Nukara Battle zone
    No powers activated
    Just running and using primary fire mode and secondary

    Rubberbanding

    1 1 ms 1 ms <1 ms ttrouter [192.168.1.1]
    2 * * * Request timed out.
    3 10 ms 9 ms 9 ms ae54-ner002.csm.as13285.net [78.144.1.19]
    4 12 ms 11 ms 12 ms ae54-scr101.loh.as13285.net [78.144.1.18]
    5 13 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
    6 14 ms 13 ms 13 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    7 13 ms 13 ms 13 ms a72-52-1-147.deploy.static.akamaitechnologies.com [72.52.1.147]
    8 13 ms 13 ms 13 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    9 193 ms 159 ms 191 ms 93.191.173.11
    10 94 ms 94 ms 93 ms a209-200-171-102.deploy.static.akamaitechnologies.com [209.200.171.102]
    11 114 ms 97 ms 98 ms 198.49.243.237
    12 92 ms 93 ms 92 ms patchserver.crypticstudios.com [208.95.184.200]

    Feb 29th 2020 18:00pm
    Location : Crystal Cat TFO
    Powers attempted to use Beam Overload 3, Kemocite 2, Tact team 1, Attack Pattern Alpha
    Powers failing to activate and going into a few seconds timer cool down

    1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
    2 * * * Request timed out.
    3 9 ms 9 ms 9 ms ae54-ner002.csm.as13285.net [78.144.1.19]
    4 12 ms 12 ms 11 ms ae54-scr101.loh.as13285.net [78.144.1.18]
    5 13 ms 15 ms 13 ms akamai.prolexic.com [195.66.224.31]
    6 13 ms 13 ms 13 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    7 13 ms 13 ms 13 ms a72-52-1-147.deploy.static.akamaitechnologies.com [72.52.1.147]
    8 37 ms 14 ms 14 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    9 101 ms 106 ms 105 ms 93.191.173.11
    10 93 ms 96 ms 93 ms a209-200-171-102.deploy.static.akamaitechnologies.com [209.200.171.102]
    11 104 ms 97 ms 96 ms 198.49.243.237
    12 92 ms 93 ms 93 ms patchserver.crypticstudios.com [208.95.184.200]
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • accordvtec77accordvtec77 Member Posts: 140 Arc User
    Man these servers suck worse than finding out the girl in your love triangle is your twin sister and the man your trusted mentor is training you to face and kill is actually your father.

    Lets Rubberband everyday and lag every night.

    I couldn't help but read that last sentence as if I were listening to Kiss. "I....wanna rubberband ALL NIGHT! And Lag every day!"
  • ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    Man these servers suck worse than finding out the girl in your love triangle is your twin sister and the man your trusted mentor is training you to face and kill is actually your father.

    Lets Rubberband everyday and lag every night.

    I couldn't help but read that last sentence as if I were listening to Kiss. "I....wanna rubberband ALL NIGHT! And Lag every day!"

    You got the reference :smile:
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • darkbladejkdarkbladejk Member Posts: 3,714 Community Moderator
    I'm still continuing to monitor the thread and gleaning what bits of data I can from this. I do have to insist folks, please fill out the form completely or I can't really make use of the tracert as I have nothing else to tie it to. I have no way of comparing it to other bits of data to spot a potential link between brand of parts used, such as potentially only AMD builds being effected or so on. I appreciate the submissions folks are giving, but I must insist that folks complete the form so the full picture is available. I can say I have noticed a few patterns on the tech front from what I've read here and have forwarded that up the chain as well. However I need a larger sample size of builds and data to be certain of what I'm seeing.
    "Someone once told me that time was a predator that stalked us all our lives. I rather believe that time is a companion who goes with us on the journey and reminds us to cherish every moment, because it will never come again." - Jean Luc Picard in Star Trek Generations

    Star Trek Online volunteer Community Moderator
  • trennantrennan Member Posts: 2,839 Arc User
    edited March 2020
    Not sure I can say for sure it's ping here. My AMD software performance reports for my AMD RS 570 TRIBBLE 8gb are:

    Star Trek Online(Almost max settings)
    Average FPS 22.2 Fps
    Ping: 50ms

    Black Desert Online(Remastered)
    Average FPS: 45.1
    Ping: 30ms

    Destiny 2
    FPS: 56.2
    Ping 27ms

    And yes, with all I've adjust things to be more performance oriented. But overall graphics would still be set to high. The thing with this is, the latter two are newer games with higher end graphics. STO's is older graphics, but performs worse, where of those 3 it should perform the best, given that the graphics are older, and thus should be easier to run.
    Mm5NeXy.gif
  • ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    Location Dyson Battlezone
    Time and date March 4th 14:03
    Powers used frosted boots and stand running whilst in red alert.
    Issue Intense rubberbanding to unplayable level during this 5 min spell

    1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
    2 * * * Request timed out.
    3 9 ms 9 ms 13 ms ae54-ner002.csm.as13285.net [78.144.1.19]
    4 12 ms 11 ms 12 ms ae54-scr101.loh.as13285.net [78.144.1.18]
    5 13 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
    6 13 ms 16 ms 12 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    7 13 ms 13 ms 12 ms a72-52-1-155.deploy.static.akamaitechnologies.com [72.52.1.155]
    8 15 ms 13 ms 16 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    9 207 ms 197 ms 201 ms 93.191.173.11
    10 97 ms 92 ms 100 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
    11 107 ms 101 ms 95 ms 198.49.243.237
    12 93 ms 95 ms 98 ms patchserver.crypticstudios.com [208.95.184.200]
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • cyan027cyan027 Member Posts: 34 Arc User
    Did you guys try "Lowering Graphic Settings"?

    I know it sound stupid but I found it working in my case. Framerate always at 60/s but the lower the setting the less the rubberband.

    And I am sure that is not my computer problem. I used to run STO at maximised details without rubberband and I can still run fallout 4 with maximised details without lag.
  • vetteguy904vetteguy904 Member Posts: 3,857 Arc User



    time is 20:33 est


    tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.184.200]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms homeportal [192.168.1.254]
    2 11 ms 4 ms 10 ms 162-201-164-1.lightspeed.jcvlfl.sbcglobal.net [1
    62.201.164.1]
    3 2 ms 1 ms 2 ms 99.166.205.62
    4 * * * Request timed out.
    5 6 ms 3 ms 3 ms 12.83.101.9
    6 15 ms 11 ms 15 ms fldfl401igs.ip.att.net [12.122.155.169]
    7 23 ms * 21 ms mai-b1-link.telia.net [62.115.11.1]
    8 63 ms * 62 ms ash-bb3-link.telia.net [62.115.119.230]
    9 58 ms 59 ms 62 ms ash-b1-link.telia.net [80.91.248.157]
    10 59 ms 60 ms 58 ms akamai-ic-317118-ash-b1.c.telia.net [62.115.146.
    135]
    11 57 ms 57 ms 57 ms po110.bs-b.sech-iad.netarch.akamai.com [209.200.
    144.200]
    12 * * * Request timed out.
    13 132 ms 246 ms 267 ms ae121.access-a.sech-iad.netarch.akamai.com [209.
    200.144.205]
    14 73 ms 70 ms * a209-200-171-102.deploy.static.akamaitechnologie
    s.com [209.200.171.102]
    15 76 ms 71 ms * 198.49.243.237
    16 69 ms 68 ms 69 ms patchserver.crypticstudios.com [208.95.184.200]


    Trace complete.

    i7 4770K 32 gb ram 780gb ssd GeForce 1660 ti win 7 ultimate

    issue on every map even in episode sunrise.just walking around sparks lag lots of server not respondings in excess of 11 seconds
    Spock.jpg

  • nixie50nixie50 Member Posts: 1,266 Arc User
    edited March 2020
    seeing is believing. I usually run maxxed settings on video. I went to medium to improve framerates and everything else. Youtube sadly destroyed any resolution I did have with thier SD upload, but you can still see how bad the lag is. I have fiber and speeds are in excess of 300 up and down, an i7 computer with 16gb ram and a video cars capable of good framerates and max settings for SWTOR and LOTRO, and theoretically, STO
    https://www.youtube.com/watch?v=xSjTdmxJbns&amp;feature=youtu.be

    it should not take 3 minutes to load the damn game to crash on the login server

    https://www.youtube.com/watch?v=v9vEHMB1fQY&amp;feature=youtu.be

    even if I were to log in again, does anyone realistically think I could fly the event?
    if this continues more than aa day or two i hope Cryptic decides to extend the event
    u7acy6aymfw7.gif
    We Need BERETS in the tailor
  • pottsey5gpottsey5g Member Posts: 4,177 Arc User
    nixie50 wrote: »
    seeing is believing. I usually run maxxed settings on video. I went to medium to improve framerates and everything else. Youtube sadly destroyed any resolution I did have with thier SD upload, but you can still see how bad the lag is. I have fiber and speeds are in excess of 300 up and down, an i7 computer with 16gb ram and a video cars capable of good framerates and max settings for SWTOR and LOTRO, and theoretically, STO
    https://www.youtube.com/watch?v=xSjTdmxJbns&amp;feature=youtu.be

    it should not take 3 minutes to load the damn game to crash on the login server

    https://www.youtube.com/watch?v=v9vEHMB1fQY&amp;feature=youtu.be

    even if I were to log in again, does anyone realistically think I could fly the event?
    if this continues more than aa day or two i hope Cryptic decides to extend the event
    Just wondering is that youtube cutting back the FPS so it appears as those you teleport back or do you actually teleport back during the rubberbanding?

    I ask because when I experience that rubberbanding my character normally goes in an kind of accelerated reverse run/action rubberbanding back to the spot. Its kind of like a reverse time loop where the actions I did are undone in an accelerated motion. Its rare I teleport backwards although one time I did teleport to a completely different floor.

    Thank you for the video as its a great example of what we are experiencing. No powers, can be any time in any location at any time of day. Not always that bad, sometimes it even clears up. Like you I can run a background broadband test and get good speeds and pings.
  • nixie50nixie50 Member Posts: 1,266 Arc User
    youtube just made it fuzzy. the motions are what happened in game.
    u7acy6aymfw7.gif
    We Need BERETS in the tailor
  • pottsey5gpottsey5g Member Posts: 4,177 Arc User
    edited March 2020
    nixie50 wrote: »
    youtube just made it fuzzy. the motions are what happened in game.
    That's interesting to know, so there are two types of rubberbanding. I wonder if that means both are caused by different things or the same thing but for some reason are displaying differently.

    The way the character bounces back to the old spot is very different for me. I physically see the character move backwards instead of the entire screen jumping. Same for when in a ship, the ship bounces back on top of its old engine trails instead of just teleporting back.


  • tasshenatasshena Member Posts: 529 Arc User
    edited March 2020
    Every time a traceroute has been posted in BOTH the threads about this, it's always pointed at Akamai Technologies as the source of the problem. It was the first time, and it is for every traceroute this time as well.

    Almost feels like they're just trying to bait it out multiple times so they can enough outliers to claim it isn't the problem. :p Because no, lowering graphics settings will not aid you when you're getting 200+ pings multiple times on the way to the game.
  • ayexeyenayexeyen Member Posts: 229 Arc User
    edited March 2020
    Day March 06. Time 21:10 CET (+2 GMT).
    What I was doing: playing Battle at binary stars.
    Character: tactical KDF.
    Specs: Inter I5, GTX 770, 16 Gb ram.
    Country: Switzerland. Provider: UPC.
    Power used: NOTING, I took particular care to take the tracert after 30 more seconds after the activation of
    a power. Maybe I was shooting with the weapons.
    It's clearly an akamai problem.


    tracert patchserver.crypticstudios.com

    Traccia instradamento verso patchserver.crypticstudios.com [208.95.184.200]
    su un massimo di 30 punti di passaggio:

    1 12 ms 11 ms 19 ms 192.168.0.1
    2 19 ms 17 ms 48 ms 77-57-208-1.dclient.hispeed.ch [77.57.208.1]
    3 46 ms 24 ms 37 ms 46.140.4.129
    4 27 ms 39 ms 39 ms ch-zrh03a-rc1-ae-55-0.aorta.net [84.116.200.249]
    5 39 ms 64 ms 24 ms ch-zrh01b-ra1-ae-1-0.aorta.net [84.116.134.142]
    6 27 ms 28 ms 38 ms 195.219.134.34
    7 35 ms 46 ms 31 ms 195.219.134.6
    8 43 ms 38 ms 47 ms if-ae-45-2.tcore1.fnm-frankfurt.as6453.net [5.23.30.21]
    9 38 ms 44 ms 28 ms if-ina-2.tcore1.fr0-frankfurt.as6453.net [5.23.30.17]
    10 32 ms 34 ms 32 ms if-ae-45-2.tcore1.fr0-frankfurt.as6453.net [195.219.50.20]
    11 28 ms 35 ms 45 ms 195.219.50.222
    12 34 ms 41 ms 28 ms po111.bs-a.sech-fra.netarch.akamai.com [72.52.48.194]
    13 43 ms 74 ms 31 ms a72-52-1-137.deploy.static.akamaitechnologies.com [72.52.1.137]
    14 48 ms 40 ms 32 ms ae120.access-a.sech-fra.netarch.akamai.com [72.52.48.197]
    15 349 ms 332 ms 366 ms 93.191.173.63
    16 680 ms 1670 ms 2813 ms a209-200-147-156.deploy.static.akamaitechnologies.com [209.200.147.156]
    17 1522 ms 792 ms 730 ms 198.49.243.237
    18 142 ms 151 ms 208 ms patchserver.crypticstudios.com [208.95.184.200]
  • bridgernbridgern Member Posts: 709 Arc User
    Since the last patch, there has been an impoovement:

    Old:

    Routenverfolgung zu patchserver.crypticstudios.com [208.95.184.200]
    über maximal 30 Hops:

    1 <1 ms <1 ms <1 ms 192.168.1.100
    2 <1 ms <1 ms <1 ms 192.168.178.1
    3 5 ms 4 ms 4 ms 188-22-191-254.adsl.highway.telekom.at [188.22.191.254]
    4 9 ms 9 ms 9 ms 195.3.73.5
    5 16 ms 19 ms 20 ms lag33-9073.as8447.a1.net [195.3.64.57]
    6 20 ms 20 ms 20 ms lg1-1171.as8447.a1.net [195.3.64.2]
    7 20 ms 21 ms 20 ms akamai.prolexic.com [80.81.193.70]
    8 20 ms 20 ms 20 ms po110.bs-b.sech-fra.netarch.akamai.com [72.52.48.200]
    9 20 ms 20 ms 20 ms a72-52-1-157.deploy.static.akamaitechnologies.com [72.52.1.157]
    10 21 ms 21 ms 20 ms ae121.access-a.sech-fra.netarch.akamai.com [72.52.48.205]
    11 335 ms 400 ms 303 ms 93.191.173.63
    12 110 ms 110 ms 110 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
    13 117 ms 112 ms 114 ms 198.49.243.237
    14 109 ms 110 ms 110 ms patchserver.crypticstudios.com [208.95.184.200]

    New:

    Routenverfolgung zu patchserver.crypticstudios.com [208.95.184.200]
    über maximal 30 Hops:

    1 <1 ms <1 ms <1 ms 192.168.1.100
    2 <1 ms <1 ms <1 ms 192.168.178.1
    3 5 ms 4 ms 5 ms 188-22-191-254.adsl.highway.telekom.at [188.22.191.254]
    4 9 ms 9 ms 9 ms 195.3.73.5
    5 9 ms 9 ms 8 ms lag33-9073.as8447.a1.net [195.3.64.57]
    6 20 ms 19 ms 20 ms lg1-1171.as8447.a1.net [195.3.64.2]
    7 21 ms 20 ms 20 ms akamai.prolexic.com [80.81.193.70]
    8 21 ms 20 ms 20 ms po110.bs-b.sech-fra.netarch.akamai.com [72.52.48.200]
    9 20 ms 20 ms 20 ms a72-52-1-181.deploy.static.akamaitechnologies.com [72.52.1.181]
    10 21 ms 20 ms 20 ms ae121.access-a.sech-fra.netarch.akamai.com [72.52.48.205]
    11 113 ms 111 ms 111 ms 93.191.173.63
    12 111 ms 110 ms 110 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
    13 117 ms 114 ms 112 ms 198.49.243.237
    14 110 ms 110 ms 110 ms patchserver.crypticstudios.com [208.95.184.200]

    Ablaufverfolgung beendet.
    Bridger.png
  • ayexeyenayexeyen Member Posts: 229 Arc User
    Day March 10. Time 21:30 CET (+2 GMT).
    What I was doing: playing Battle at binary stars.
    Character: eng FED.
    Specs: Inter I5, GTX 770, 16 Gb ram.
    Country: Switzerland. Provider: UPC.
    Power used: NOTING. I was so long lagged that the mission ended and I was unable to use anything.


    1 19 ms 27 ms 11 ms 192.168.0.1
    2 113 ms 82 ms 78 ms 77-57-208-1.dclient.hispeed.ch [77.57.208.1]
    3 149 ms 359 ms 285 ms 46.140.4.129
    4 394 ms 416 ms 574 ms ch-zrh03a-rc1-ae-55-0.aorta.net [84.116.200.249]
    5 819 ms 599 ms 383 ms ch-zrh01b-ra1-ae-1-0.aorta.net [84.116.134.142]
    6 70 ms 39 ms 67 ms 195.219.134.34
    7 309 ms 332 ms 831 ms 195.219.134.6
    8 411 ms 771 ms 1077 ms if-ae-45-2.tcore1.fnm-frankfurt.as6453.net [5.23.30.21]
    9 1121 ms 985 ms 848 ms if-ae-9-2.tcore2.fr0-frankfurt.as6453.net [5.23.30.17]
    10 784 ms 460 ms 887 ms if-ae-45-2.tcore1.fr0-frankfurt.as6453.net [195.219.50.20]
    11 304 ms 158 ms 248 ms 195.219.50.222
    12 395 ms 290 ms 110 ms po111.bs-a.sech-fra.netarch.akamai.com [72.52.48.194]
    13 256 ms 233 ms 335 ms a72-52-1-137.deploy.static.akamaitechnologies.com [72.52.1.137]
    14 467 ms 358 ms 525 ms ae120.access-a.sech-fra.netarch.akamai.com [72.52.48.197]
    15 1414 ms 1596 ms * 93.191.173.63
    16 417 ms * 930 ms a209-200-147-156.deploy.static.akamaitechnologies.com [209.200.147.156]
    17 485 ms 679 ms 3163 ms 198.49.243.237
    18 718 ms 1600 ms 302 ms patchserver.crypticstudios.com [208.95.184.200]
  • jennycolvinjennycolvin Member Posts: 1,100 Arc User
    edited March 2020
    pottsey5g wrote: »
    nixie50 wrote: »
    youtube just made it fuzzy. the motions are what happened in game.
    That's interesting to know, so there are two types of rubberbanding. I wonder if that means both are caused by different things or the same thing but for some reason are displaying differently.

    The way the character bounces back to the old spot is very different for me. I physically see the character move backwards instead of the entire screen jumping. Same for when in a ship, the ship bounces back on top of its old engine trails instead of just teleporting back.

    This is exactly what usually happens to me, too.

    Anyway, here we go.

    1: What time is it roughly when you're noticing the lag: in this particular instance, when I first logged in after dinner. So, roughly 40 minutes ago, (21:00 CET, or GMT +2). But there usually isn't a "pattern" I can notice. I always lag, the difference is sometimes I lag more and sometimes I lag less.
    Even on "good days", /netgraph 1 never shows a ping under 150. Now is jumping from 200 to 700 and up to 1600 and more - reached 8.600 while doing the tracert below.

    2: Where are you when you experience the lag and what map(s) seem to be the worst offenders for lag: in this particular instance, directly on login - both DS9 and ESD. I've got a character on Defera but haven't tried it, though judging by the lag that was present this afternoon, it'd be surprised if it's actually any better over there.

    3: What are the specs of the computer you're using? Such as processor, graphics card, RAM, Operating System etc. This will help in eliminating potential hardware issues.
    Intel Core i5-4790, NVdia GeForce GTX 750 Ti (4GB), 16gb RAM, Windows 7 (yeah yeah, I know... but don't go hiding behind the "windows 7's support has ended" because that's not it and we all know it).
    Game is installed on a

    4: A tracert to demonstrate the lag as well as noting about what time you took the tracert: see below.

    5: A list of what powers and/or abilities that are active at the time you're noticing the lag. Combat logs and videos demonstrating the lag can be helpful with this part: none. I was simply logging in and the whole process took a long time - between 1 and 3 minutes just to load the character list properly and allow me to choose a character to login with.

    6: What type of character are you? EX: Discovery Science Captain, Jem'hadar Engineer KDF Alligned, as 2 examples.
    Jem'Hadar KDF Tac, Cardassian KDF Tac, Disco Tac, 2409 Science Captain, Orion KDF Tac. Basically everything, no matter career or faction.

    7: What is your internet service provider and what state/country are you playing from? This will be used to help eliminate regional issues: 3Fiber, Italy.

    Tracert

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * 28 ms 26 ms 151.6.151.115
    3 8 ms 7 ms 6 ms 151.6.95.42
    4 7 ms 7 ms 7 ms 151.6.92.10
    5 8 ms 16 ms 8 ms 151.6.6.128
    6 13 ms 8 ms 8 ms 151.6.7.181
    7 38 ms 39 ms 38 ms akamai.prolexic.com [195.66.224.31]
    8 36 ms 36 ms 37 ms po110.bs-b.sech-lon2.netarch.akamai.com [72.52.60.200]
    9 32 ms 32 ms 30 ms a72-52-1-147.deploy.static.akamaitechnologies.com [72.52.1.147]
    10 32 ms 42 ms 44 ms ae121.access-a.sech-lon2.netarch.akamai.com [72.52.60.205]
    11 255 ms 271 ms 245 ms 93.191.173.69
    12 116 ms 115 ms 116 ms a209-200-171-102.deploy.static.akamaitechnologies.com [209.200.171.102]
    13 * 198 ms 198 ms 198.49.243.237
    14 195 ms 182 ms 191 ms patchserver.crypticstudios.com [208.95.184.200]​​
    kv1Ohsx.png
    Not agreeing with someone doesn't give you the right to be an TRIBBLE.

    Ci sono tre tipi di giocatori:
    - quelli a cui non va mai bene niente... e vanno sul forum a trollare;
    - quelli che sono talmente imbesuiti da credere a qualunque cosa i dev dicano, perfino che la luna è fatta di formaggio... e vanno sul forum a trollare;
    - quelli che credono a quello a cui è giusto credere, sono d'accordo con quello con cui è giusto essere d'accordo e sono critici con quello che non va;

    Ai giocatori dei primi due tipi, gratis in omaggio un bello specchio lucente su cui arrampicarsi. E una mazzata in testa per la loro poca intelligenza e compassione verso gli altri giocatori che non la pensano come loro.
    Agli appartenenti al terzo tipo, invece, dico grazie. Anche se non sempre si riesce a mantenere la calma, siete quelli per cui vale la pena incazzarsi.
  • ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    edited March 2020
    Don't even have the game loaded just ran a tracert out of interest and as you can see the usual suspect where my ping spikes is travelling through Akamai Technologies.

    Pretty much every tracert provided in this thread shows ping spikes whilst travelling through Akamai

    1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
    2 * * * Request timed out.
    3 9 ms 9 ms 10 ms ae54-ner002.csm.as13285.net [78.144.1.19]
    4 14 ms 11 ms 11 ms ae54-scr101.loh.as13285.net [78.144.1.18]
    5 13 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
    6 12 ms 12 ms 12 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    7 13 ms 12 ms 13 ms a72-52-1-155.deploy.static.akamaitechnologies.com [72.52.1.155]
    8 13 ms 13 ms 13 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    9 261 ms 255 ms 269 ms 93.191.173.11
    10 92 ms 92 ms 97 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
    11 101 ms 99 ms 99 ms 198.49.243.237
    12 92 ms 94 ms 94 ms patchserver.crypticstudios.com [208.95.184.200]
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • trennantrennan Member Posts: 2,839 Arc User
    pottsey5g wrote: »
    nixie50 wrote: »
    youtube just made it fuzzy. the motions are what happened in game.
    That's interesting to know, so there are two types of rubberbanding. I wonder if that means both are caused by different things or the same thing but for some reason are displaying differently.

    The way the character bounces back to the old spot is very different for me. I physically see the character move backwards instead of the entire screen jumping. Same for when in a ship, the ship bounces back on top of its old engine trails instead of just teleporting back.


    Well, no there is only one type of rubberbanding. The point your computer says your at, and the point the server remembers you being. Which for this is your computer being ahead of the server, and the server moving you back to the point it remembers.

    Now there are many causes of this. The Akami problem we see in the tracerts here. There is also lost packets, where you computer sent them to the server, but the server did not receive them, or vice versa. Graphics hang up are another here, but likely not one that happens often. There is also the infamous SNR(Server Not Responding).


    Another is player side, this isn't some much on an ISP as many mention, but something most over look. That being trying to play the game on a wireless connection, which a lot of players do. They just don't realize they canbottleneck this kind of connection, by exceeding bandwidth. Which is easy to do, the more devices you have active on a wireless network, the less bandwidth each device has, making for a slower connection time. For example, my ISP recommends that you have 2gb of internet for each wireless device on the network. This is to help alleviate the aforementioned bandwidth problem.
    Mm5NeXy.gif
  • pottsey5gpottsey5g Member Posts: 4,177 Arc User
    trennan wrote: »
    pottsey5g wrote: »
    nixie50 wrote: »
    youtube just made it fuzzy. the motions are what happened in game.
    That's interesting to know, so there are two types of rubberbanding. I wonder if that means both are caused by different things or the same thing but for some reason are displaying differently.

    The way the character bounces back to the old spot is very different for me. I physically see the character move backwards instead of the entire screen jumping. Same for when in a ship, the ship bounces back on top of its old engine trails instead of just teleporting back.


    Well, no there is only one type of rubberbanding. The point your computer says your at, and the point the server remembers you being. Which for this is your computer being ahead of the server, and the server moving you back to the point it remembers.

    Now there are many causes of this. The Akami problem we see in the tracerts here. There is also lost packets, where you computer sent them to the server, but the server did not receive them, or vice versa. Graphics hang up are another here, but likely not one that happens often. There is also the infamous SNR(Server Not Responding).


    Another is player side, this isn't some much on an ISP as many mention, but something most over look. That being trying to play the game on a wireless connection, which a lot of players do. They just don't realize they canbottleneck this kind of connection, by exceeding bandwidth. Which is easy to do, the more devices you have active on a wireless network, the less bandwidth each device has, making for a slower connection time. For example, my ISP recommends that you have 2gb of internet for each wireless device on the network. This is to help alleviate the aforementioned bandwidth problem.
    What I mean is there are at least two distinct forms of how rubberbanding is displaying for us end users.

    Some people are consistently disappearing with a teleporting/jumping screen back to the previous point. For example you run forward there is a snap and you are standing back at the first point.

    Some people are consistently seeing all actions reverse in super fast motion back to a previous time point. For example you run forward for 10 seconds, then see that 10 seconds compressed down to 2 seconds and you run backward to the previous point over 2 seconds.

    The end result is the same but it makes me wonder if they are the same form of rubberbanding for some reason displaying differently or two different forms rubberbanding. The fact they are consistently acting differently could mean the main cause behind the rubberbanding is different.

  • ltminnsltminns Member Posts: 12,569 Arc User
    I've had rubberbanding in ESD running from the Transporter to the Exchange. After I passed the entrance to the Quinn Area and the Guards, I snapped back but inside the entrance behind the wall and the Guard. I was never in there, so the snap back to where I had been also shifted me about 5m to the left as well.

    ESD and especially Starfleet Academy are where I experience rubberbanding the most. The funniest was setting a destination on the Sector Map and watching my ship icon snap back several light years on the map.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • accordvtec77accordvtec77 Member Posts: 140 Arc User
    edited March 2020
    Don't even have the game loaded just ran a tracert out of interest and as you can see the usual suspect where my ping spikes is travelling through Akamai Technologies.

    Pretty much every tracert provided in this thread shows ping spikes whilst travelling through Akamai

    1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
    2 * * * Request timed out.
    3 9 ms 9 ms 10 ms ae54-ner002.csm.as13285.net [78.144.1.19]
    4 14 ms 11 ms 11 ms ae54-scr101.loh.as13285.net [78.144.1.18]
    5 13 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
    6 12 ms 12 ms 12 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
    7 13 ms 12 ms 13 ms a72-52-1-155.deploy.static.akamaitechnologies.com [72.52.1.155]
    8 13 ms 13 ms 13 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
    9 261 ms 255 ms 269 ms 93.191.173.11
    10 92 ms 92 ms 97 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
    11 101 ms 99 ms 99 ms 198.49.243.237
    12 92 ms 94 ms 94 ms patchserver.crypticstudios.com [208.95.184.200]

    PRECISELY!! Here is yet ANOTHER submission of mine, this time TRYING to do Azure Nebula Rescue.

    (obscene/vulgar/objectionable comment removed) - darkbladejk

    Tracing route to patchserver.crypticstudios.com [208.95.184.200]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 10.0.0.1
    2 11 ms 11 ms 17 ms 96.120.90.113
    3 13 ms 20 ms 11 ms po-302-1221-rur01.napa.ca.sfba.comcast.net [162.151.31.29]
    4 14 ms 15 ms 17 ms be-201-rar01.rohnertpr.ca.sfba.comcast.net [68.85.57.249]
    5 23 ms 15 ms 16 ms be-297-ar01.santaclara.ca.sfba.comcast.net [96.108.99.13]
    6 16 ms 15 ms 16 ms be-33651-cr02.sunnyvale.ca.ibone.comcast.net [68.86.90.93]
    7 15 ms 23 ms 19 ms be-11083-pe02.529bryant.ca.ibone.comcast.net [68.86.84.14]
    8 15 ms 19 ms 16 ms ix-xe-1-3-0-0.tcore1.pdi-palo-alto.as6453.net [66.198.127.13]
    9 18 ms 28 ms 15 ms if-ae-2-2.tcore2.pdi-palo-alto.as6453.net [66.198.127.2]
    10 16 ms 14 ms 16 ms if-ae-5-2.tcore2.sqn-san-jose.as6453.net [64.86.21.1]
    11 17 ms 21 ms 18 ms if-ae-1-2.tcore1.sqn-san-jose.as6453.net [63.243.205.1]
    12 18 ms 17 ms 16 ms 63.243.205.58
    13 28 ms 28 ms 22 ms po110.bs-a.sech-sjc.netarch.akamai.com [209.200.184.192]
    14 * * * Request timed out.
    15 29 ms 37 ms 28 ms ae120.access-a.sech-sjc.netarch.akamai.com [209.200.184.197]
    16 102 ms 93 ms 86 ms a72-52-28-178.deploy.static.akamaitechnologies.com [72.52.28.178]
    17 92 ms 87 ms 90 ms 198.49.243.237
    18 87 ms 90 ms 89 ms patchserver.crypticstudios.com [208.95.184.200]

    Trace complete.
    Post edited by darkbladejk on
  • darkbladejkdarkbladejk Member Posts: 3,714 Community Moderator
    Again folks, Cryptic doesn't like it, we don't like it, and for that matter Akamai I'm sure doesn't like it either, or Cryptic's ISP. They can't simply jump ship without having something else in place first. So the problem faced by Cryptic, their ISP, and Akamai is how to open up for more data etc without opening cryptic up to DDoS type attacks. They have to have security of some kind.
    Don't even have the game loaded just ran a tracert out of interest and as you can see the usual suspect where my ping spikes is travelling through Akamai Technologies.

    Pretty much every tracert provided in this thread shows ping spikes whilst travelling through Akamai

    Even though you weren't in game your ping request for the tracert still had to be routed through Akamai to interact with the server and vice versa. The difference is that there wasn't a constant stream going in and out after your tracert.
    "Someone once told me that time was a predator that stalked us all our lives. I rather believe that time is a companion who goes with us on the journey and reminds us to cherish every moment, because it will never come again." - Jean Luc Picard in Star Trek Generations

    Star Trek Online volunteer Community Moderator
  • eazzieeazzie Member Posts: 3,998 Arc User
    edited March 2020
    @darkbladejk I don't need to submit a trace as I only experience lag and rubberbanding in two places. Only happens to me either on Nimbus or Nukara. Connecting from UK at around 2am - 3am PT. Fed Science Officer. Odd that is ONLY ever in those two locations, NEVER anywhere else.

    Update: Had some minor lag and rubberbanding on Kobali. But nothing as severe as Nimbus or Nukara
    Post edited by eazzie on
  • ltminnsltminns Member Posts: 12,569 Arc User
    Endeavors. People slaughtering Gorn, Dewan Anthropods, or Tholians.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • eazzieeazzie Member Posts: 3,998 Arc User
    ltminns wrote: »
    Endeavors. People slaughtering Gorn, Dewan Anthropods, or Tholians.

    Yep. Echoes my comment above
This discussion has been closed.